StageLightingStore.com’s earns a 2.1-star rating from 17 reviews, showing that the majority of theater technicians and lighting professionals are somewhat dissatisfied with their purchases.
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Slow Order Status Updates Cause Unnecessary Stress and Confusion
The website was super slow in updating the order status, man. I mean, I placed my order and for days it still said it was pending approval. I was starting to freak out, you know? Like, did they even get my order? So, I decided to give their customer service a call to see what the deal was. And guess what? They told me that the part would actually arrive later that day! Like, why couldn't they update the status on the website, you know?
Anyway, a day after I got the item in my hands, they finally updated the status to shipped. It's like, come on guys, couldn't you have done that earlier? I was stressing out, thinking I wouldn't get my purchase on time. But hey, it did arrive, so that's a relief. They just need to work on alleviating customer fears by keeping their accounts updated, you know? It's not cool to leave us hanging like that.
Issue with Adding Items to Cart, Otherwise Good Experience
The only thing that was kinda weird is that it took me a few tries to add some stuff to my cart. I would pick out what I wanted, like the different types of items and how many I wanted, then I'd hit the add to cart button. It would pop up a little box saying it worked and ask if I wanted to keep shopping or go to my cart. So I'd go to my cart, but the thing I just added wouldn't be there. It happened with one thing three times and another thing two times. But everything else was all good.
Frustrating Purchasing Experience at StageLightingStore.com: PayPal Saved the Day!
I had a real tough time trying to buy stuff from StageLightingStore.com. I mean, seriously, it was like a never-ending struggle. First, I tried talking to one of their sales reps to complete the purchase, but that didn't work out. Then, I thought, "Hey, let's give it a shot and buy online ourselves!" Guess what? That didn't work either. I even spoke to my banker about it, but they couldn't figure out what the heck was going on.
I mean, come on, StageLightingStore.com, get your act together! My bank said they didn't receive any request to approve the funds, so it wasn't their fault. It's like there was some glitch or bug or whatever in your system that messed things up not once, but multiple times. Seriously, it was frustrating as heck trying to make a purchase through your site.
But hey, you know what saved the day? "Pay with PayPal"! Yeah, that little button came to the rescue and my payment went through smoothly. Thank goodness for PayPal, because without it, I would have given up on buying anything from your site.
So, StageLightingStore.com, you really need to fix whatever issues you have with your purchasing process. It's a real pain in the you-know-what for customers like me who just want to buy some stage lighting equipment. Get it together, guys!
Excellent Experience with StageLightingStore.com: Easy to Use, Fair Prices, Excellent Communication, Wide Range of Options
This website, StageLightingStore.com, is really easy to use. The prices are fair and the communication from Stagelighting about my order confirmation, shipping updates, and delivery was excellent! They have a wide range of lighting options available on their website to meet various needs. In my case, I needed landscape lighting. I had a package from a lamp I had previously installed, and it was a breeze to order the right one by matching the make and specifications. The package arrived in a well-protected manner and on time. Stagelighting did a good job!
Price is Good, but Website Needs Serious Work - Not User-Friendly!
The website ain't really mobile friendly, ya know? I was tryin' to sign up for the newsletter, but dang, it opened off the screen and I couldn't even get through that step. I was 'bout to give up and buy from B&H instead, but then I closed my browser and when I came back, it somehow let me through. But hey, here's the kicker - the item I wanted said it would ship for free, but guess what? They charged me a whopping $18 for shipping! Ain't that a bummer?
Now, don't get me wrong, the price was pretty good, but man, their website is a pain in the neck to use. We even tried searchin' for all the items on a laptop, but we couldn't easily find the remote we were lookin' for. It's like tryin' to find a needle in a haystack, ya know?
So yeah, the price is alright, but the website needs some serious work. It's just not user-friendly at all.
StageLightingStore.com: Affordable Roscolene Gel Filters for the Dinshah Spectrochrome Healing System
I recently stumbled upon StageLightingStore.com while exploring the fascinating world of the Dinshah Spectrochrome healing system. This system requires the acquisition of 11 particular Roscolene gel filters, and to my delight, I discovered that this online store offered them at the most affordable price I could find.
Instead of opting for the Dinshah kits that were available, I decided to purchase a single filter of each of the required colors. I must say, I was pleasantly surprised when my order arrived promptly. Eager to experience the healing potential of these filters, I wasted no time in putting them to the test.
To my amazement, during my first encounter with these filters, I felt a positive healing effect wash over me. It was truly a remarkable experience, and it gave me hope that this system could potentially bring about positive changes in my well-being. This initial success has convinced me to take things a step further.
In fact, I have just placed another order for a second set of filters. My intention is to cut these larger 24x20 filters into smaller sizes, allowing me to multiply their effectiveness. I believe that by doing so, I can enhance the healing properties of these filters and maximize their impact on my overall health.
StageLightingStore.com has proven to be a reliable source for these essential Roscolene gel filters. Their prompt delivery and the positive effects I have experienced thus far have instilled confidence in me as a customer. I am grateful to have found this online store, as it has provided me with the means to explore the potential benefits of the Dinshah Spectrochrome healing system.
In conclusion, if you are interested in delving into the world of the Dinshah Spectrochrome healing system and require the necessary Roscolene gel filters, I highly recommend StageLightingStore.com. Their competitive prices, efficient service, and the positive healing effects I have personally encountered make them a trustworthy choice for all your lighting needs.
Review: Confusing Navigation, Great Products and Prices
This website is a bit of a mess, to be honest. It's really hard to find what you're looking for. I mean, seriously, they tell you to refer to a "fixture chart" but there's no link to actually find that chart. I tried searching for it on the site, but no luck there either. And don't even get me started on Google! When I tried searching for it there, a million unrelated things popped up. It's like trying to find a needle in a haystack.
Oh, and here's another thing that confused me. At the bottom of the shipping info, there's this random spot for a "Title for future reference" or something like that. I'm not sure if that's for me to name my address for future reference or if they want my fancy title with my company. If it's for me, why isn't it up at the top with my name and company info? It just seems a bit odd, you know?
But hey, despite all the confusion and frustration, I have to admit that the products, prices, and selection on this site are worth it. I mean, they've got some really great stuff. So, despite the messiness, I had a pretty good experience overall. I'll definitely be coming back for more. Thanks, StageLightingStore.com!
Frustrations with StageLightingStore.com: Discount Policy, Error Messages, Shipping Information, and Prices
I got this email with a discount offer that said it would expire in 72 hours. I thought, "Great, I'll use it!" But then I didn't check out within that time frame. When I finally went back to my cart, I was surprised to see that the discount was still there. I was happy about it, but then when I added another item, the discount disappeared. It's kind of annoying that just one little mistake can make the discount go away. I mean, I get that there's a 72-hour limit, but it would be nice if the site could be more forgiving.
So, I wanted to get rush shipping for my order, but when I tried to select it, a weird error message popped up for like a split second and then disappeared. I couldn't even read what it said! It was frustrating because I really wanted to know if rush shipping was available or not.
Another thing that bothered me was that there's no clear information about when I can expect to receive my order. I mean, come on, it's important to know that! And on top of that, there's no clear indication of how much I have to pay for shipping to get my order by a certain date. It's like they're keeping me in the dark about these things.
And let me tell you, the shipping prices are just ridiculous! They're way too high! It feels like they're trying to trick me or something. It's like they advertise one thing, but then when it comes to actually paying for shipping, it's a whole different story. It's not fair at all.
Overall, I have some frustrations with StageLightingStore.com. The discount policy could be more lenient, the error messages need to stay on the screen longer, and they should provide clearer information about shipping and arrival dates. And seriously, they need to lower those shipping prices. It's just not right to charge so much.
Review: StageLightingStore.com - Good Selection, Fair Prices, But Slow and Confusing Website
I gotta say, I got some thoughts about StageLightingStore.com. Let me tell ya, they got a huge selection and their prices are pretty fair, which is nice.
Now, I gotta be honest here, navigating through the categories is a breeze. But lemme tell ya, the product pages take forever to load. I mean, we're talkin' thousands of milliseconds, man. That's just plain annoying, ya know?
And here's the thing, you can't even search within a category! Like, what's up with that? It's a real bummer, especially when you're tryin' to find specific stuff.
Now, let's talk about the product details. They don't give ya any specifications, man. Like, how am I supposed to know if a gobo holder will fit my non-standard light source? I got this Pulsospot 150mm Snoot, and I just wanna know the width dimension of the gobo holder, ya feel me?
Oh, and don't even get me started on the product names. They're all jumbled up and hard to read. Like, I just wanna find a full CTB and quarter green gel, but they got these weird manufacturer-specific names that don't make no sense. Can't they just tell me what the gels are for?
And here's another thing, the relationship between the products is all unclear. Like, I wanna buy a set of gel swatches that match some full gels I could buy, but I can't figure out which ones go together. And don't even get me started on gobos and gobo holders. I just wanna know which gobos will fit in which gobo holders, man.
Lastly, the search function ain't all that great. I was lookin' for gobos, and all I found were Apollo gobos. I mean, maybe it's 'cause their name starts with the letter "A," but come on, give me a break!
Overall, StageLightingStore.com has some issues that need fixin'. They got a good selection and decent prices, but they gotta work on their website, man. It's just too slow and confusing. They need to provide more info about their products and make it easier to find what you're lookin' for.
StageLightingStore.com Complaints 8
Improvements Needed: Checkout Process on StageLightingStore.com Frustrating and Inconvenient
The checkout system on StageLightingStore.com ain't as simple as most others. And let me tell ya, the "pay now" button, it's like a magician's trick, blink and you'll miss it! I mean, seriously, it disappears in a flash, leaving ya scratching your head and wondering how the heck you're supposed to pay for your stuff. It's a real pain in the you-know-what, I tell ya.
So, what's the solution? Well, they push ya towards using PayPal, which ain't exactly ideal either. I mean, sure, PayPal is alright and all, but it ain't everyone's cup of tea. Some folks prefer to pay directly through the website, ya know? It's just more convenient that way.
So, StageLightingStore.com, listen up! Fix that darn "pay now" button, will ya? Make it stick around long enough for us regular folks to actually click on it and complete our purchase. It's a simple fix that'll make a world of difference, trust me.
Overall, the website's got some good stuff, but this checkout issue is a real buzzkill. So, get your act together, StageLightingStore.com, and make it easier for us customers to pay for our goodies. We'll appreciate it, and you'll probably see more sales rollin' in.
Frustrating Website Navigation, but Quality Stage Lighting Gear and Easy Checkout
Navigating this website is a real headache, I tell ya. I wasted a good half hour of my precious time just trying to hunt down those darn lamps for my 3-inch fresnels. And guess what? No luck! I tried and tried, but couldn't for the life of me figure out how to order the lamps I needed for my 14-inch scoops (400WG30). Seriously, what's the deal?
I gotta hand it to those folks over at SLD, though. They must have some secret formula or somethin' to make their site so dang user-friendly. I mean, why can't other websites be as easy to navigate as theirs? It's like they've cracked the code or somethin'.
But hey, enough about my frustrations. Let's talk about the good stuff. Once you actually manage to find what you're lookin' for on this site, they've got a pretty decent selection of stage lighting gear. From lamps to fixtures, they've got it all. And let me tell ya, they ain't messin' around when it comes to quality. You won't find any cheap knock-offs here, my friend.
Now, I gotta admit, the prices can be a bit steep. But hey, you get what you pay for, right? And if you're serious about your stage lighting game, then it's worth the investment. Trust me, I've learned that the hard way.
One thing that really grinds my gears, though, is the lack of clear product descriptions. I mean, come on! How am I supposed to know if a certain lamp is gonna fit my 3-inch fresnel or not? It's like they expect me to be some sort of lighting expert or somethin'. Newsflash, SLD, not all of us are pros in the biz.
But hey, despite all the frustrations and head-scratchin', I gotta say, once you finally get through the maze of this website, the checkout process is a breeze. No unnecessary hoops to jump through or hidden fees to worry about. Just a simple, straightforward checkout. And that's somethin' I can appreciate.
So, all in all, StageLightingStore.com ain't perfect. Far from it, actually. But if you're willin' to put up with a bit of frustration and confusion, you might just find what you're lookin' for. And hey, at least their checkout process won't make you wanna pull your hair out.
Disappointing Customer Service Experience at StageLightingStore.com
So, I was lookin' to get me hands on four snoots/tophats from StageLightingStore.com. I gave 'em a ring and left a message, but no one got back to me. The next day, I decided to shoot 'em an email, hopin' for a response. But guess what? Nothin'! Two days later, I gave 'em another call and finally got through to someone in their product support department. They said they'd find out the info I needed and promised to give me a call back. Well, let me tell ya, that call never came.
Is StageLightingStore.com Legit?
StageLightingStore.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
StageLightingStore.com has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
StageLightingStore.com has registered the domain name for stagelightingstore.com for more than one year, which may indicate stability and longevity.
Stagelightingstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stagelightingstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Stagelightingstore.com you are considering visiting, which is associated with StageLightingStore.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for StageLightingStore.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Stagelightingstore.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While StageLightingStore.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Stagelightingstore.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The stagelightingstore.com may offer a niche product or service that is only of interest to a smaller audience.
Inefficient Search Function on StageLightingStore.com: Frustrating Results and Need for Improvement
When I tried using the search box on StageLightingStore.com, I gotta say, it gave me some pretty weird and confusing results. Like, seriously, I typed in "etc holder" expecting to find the pattern holder I needed, but nope, it didn't show up. So, I had to resort to making a good ol' phone call instead.
You know what would be way better? Instead of bombarding me with a bunch of categories every time I enter something in the search box, just show me the specific items that match my search. I mean, it's not rocket science, right? It would save me a lot of time and frustration.
Overall, StageLightingStore.com has some room for improvement when it comes to their search function. But hey, at least they have a phone number I can call when things get too confusing.
Mixed Experience: Good Variety, Frustrating Checkout Process
The shopping experience on StageLightingStore.com was alright, and they have a good variety of products. However, the checkout process was quite frustrating. When I entered my credit card information, there seemed to be a problem. The screen that said "Saving" got stuck a few times. It could have been my mistake, but after a few minutes, I had to give up and reload the page. I really hope that my credit card information isn't floating around in cyberspace for too long!
Disappointing Bubble Machine: Worse Than Garbage, Total Letdown
This product is like, really bad... I mean, it's worse than garbage, you know? And don't even get me started on the bubble solution they provide. I was expecting a crazy amount of bubbles, but all I got was this machine that barely blew like ten bubbles in, like, ten whole minutes. Can you believe that? So disappointing, man. I'm definitely returning it and I better get a full refund for both the machine and the fluid. Seriously, buying these products has been the biggest letdown ever. It's right up there with my recent divorce, which was also a total waste of time. Ugh.
Issues with Credit Card and Customer Service on StageLightingStore.com
I had a bit of trouble when I tried to put in my credit card on StageLightingStore.com. It kept telling me to enter the CVV code, which I did, but it kept saying it was incorrect. I made sure to double-check all the information I entered, but for some reason, my credit card just wouldn't go through. It was frustrating because I really wanted to use a specific card, but I ended up having to use a different one that I wasn't planning on using.
Another issue I encountered was trying to get in touch with someone from the store. I've been trying for hours to reach them because I'm looking for a school discount. I've called multiple times, but no one has called me back or answered the phone. It's been quite frustrating because I really need to speak with someone about this discount, but it seems like they're not available to help me.
Overall, my experience with StageLightingStore.com hasn't been the smoothest. I had trouble with my credit card not being accepted, and I've been unable to get in touch with anyone regarding a school discount. It's been a bit frustrating, and I hope they can improve their customer service and payment system in the future.
Improvements Needed: Login Feature and Estimated Delivery Date
The website is pretty easy to navigate, but there's one thing that bugs me. The login feature needs some fixing. When I go to the login page, it just shows "login/register" and "sign out." It's not crystal clear whether I'm already logged in or not. It would be great if you could make it more obvious.
Another thing that bothered me was when I was checking out. I couldn't find any estimated delivery date. That's a bummer because I really needed to know when my order would arrive. So, to be on the safe side, I chose the fastest shipping option. Fingers crossed it gets here in time for my event.
Overall, the website is alright, but these little issues could be improved.
About StageLightingStore.com
One of the standout features of StageLightingStore.com is their extensive product selection. They offer a wide range of lighting fixtures, including spotlights, wash lights, moving heads, and more. Whether you're looking for traditional incandescent fixtures or cutting-edge LED technology, you can find it all on their website. Their inventory is carefully curated to include products from top brands known for their reliability and performance.
In addition to lighting fixtures, StageLightingStore.com also offers a comprehensive range of accessories to complete your lighting setup. From cables and connectors to clamps and safety equipment, they have everything you need to ensure a seamless and professional lighting production. Their accessories are sourced from reputable manufacturers, ensuring durability and compatibility with your existing equipment.
What sets StageLightingStore.com apart from other online retailers is their commitment to customer satisfaction. They understand the importance of providing exceptional service and support to their customers. Their knowledgeable and friendly staff is always ready to assist you with any questions or concerns you may have. Whether you need help selecting the right product or troubleshooting an issue, they are dedicated to ensuring your experience is positive and hassle-free.
Furthermore, StageLightingStore.com offers competitive pricing on their products, making it an affordable option for both professionals and hobbyists. They frequently run promotions and discounts, allowing customers to save even more on their purchases. Additionally, they provide detailed product descriptions, specifications, and customer reviews to help you make informed decisions before making a purchase.
When it comes to shipping and delivery, StageLightingStore.com excels in providing timely and reliable service. They work with trusted shipping partners to ensure your order arrives safely and on time. They also offer various shipping options to accommodate your specific needs, whether you require expedited delivery or international shipping.
Overall, StageLightingStore.com is a trusted and reliable online retailer for all your stage lighting needs. With their extensive product selection, exceptional customer service, competitive pricing, and reliable shipping, they have established themselves as a leader in the industry. Whether you're a professional lighting designer or a passionate enthusiast, StageLightingStore.com is the ultimate destination for all your stage lighting requirements.
Overview of StageLightingStore.com complaint handling
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StageLightingStore.com Contacts
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StageLightingStore.com phone numbers+1 (904) 683-5553+1 (904) 683-5553Click up if you have successfully reached StageLightingStore.com by calling +1 (904) 683-5553 phone number 0 0 users reported that they have successfully reached StageLightingStore.com by calling +1 (904) 683-5553 phone number Click down if you have unsuccessfully reached StageLightingStore.com by calling +1 (904) 683-5553 phone number 0 0 users reported that they have UNsuccessfully reached StageLightingStore.com by calling +1 (904) 683-5553 phone number
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StageLightingStore.com emailslouie@stagelightingstore.com94%Confidence score: 94%advisor@stagelightingstore.com84%Confidence score: 84%orders@stagelightingstore.com10%Confidence score: 10%Sales
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StageLightingStore.com social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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