Lights Of America
Reviews and Complaints

I purchased 5 of these fixtures from my local WalMart. I have them in my garage and my basement. 3 of them were glitching on and off in the basement and then 2 days later the 2 garage lights starting doing the same thing. I replaced the bulbs but that was not the problem. The internal ballasts are bad. I purchased them all in less than three and half years ago at WalMart. The manufacturers warranty reads 5 Year Warranty. The items have failed within the manufacturers warranty guidelines.

I was given this lamp a few years ago, and did not expect to have it fail in the manner it did - the part that holds the light onto the post that goes to the base broke in two - it just broke in the middle of the part. I can send you pictures if you would like but this lamp has been fantastic and now it doesn't work at all it looks like a "bird with a broken neck" Please advise.

Our paperwork says there is a 5 year warranty on this product. These were purchased in April of 2017. One is fine and the other just quit working. We would like to know if we can get a replacement. We really like these lights, but having one stop working is not good.

Carl Hunt
10941 Lambs Lane
Newark, OH 43055

[protected]

Bought the fixture couple of years ago, has been in storage until recently. When I installed the bulbs one of them would not light. Have tried 2 bulbs from another working fixture and still one bulb doesn't light.
Please let me know if there is any recourse.
Robert Young
2865 W Risingsun Rd
Port Clinton, Ohio 43452
[protected]
[protected]@gmail.com

2 1/2 years ago I purchased 8 Lights of America shop lights After 7 months 4 of burnt out I contacted the company and they sent me 4 new lights now almost 2 years later 4 more have burnt out I have sent numerous e mails with photos as their warranty stated but I have not received any answer to any of my e mails from them I has been 2 months since I started this

Purchased four subject LED luminaires 3 years ago. One LED in one array starting flickering 3-4 months. It was distracting but the product was continued to be useful.
Recently the entire LED array stopped providing light. Given that solid state LEDs are stated to operate for decades, I would like to receive a replacement.
I have been attempting to contact the company to no avail. The warranty is five years. Can someone help?

I purchased 40 identical Lights of America shop lights through Sam's Club. 3 years later, two of them failed. I've been trying for a month to contact LoA for a warranty claim. I've called them at [protected] and left numerous messages, but haven't yet spoken to a person. I've emailed them several times at [protected]@lightsofamerica.com, but have never gotten a reply. I've spoken with ESP Lighting, a retailer that sells LoA products, and they claim to be getting flooded with calls about similar behavior from LoA.

The company must still be in business and paying their phone bill, because the auto-responder still answers and lists their name. They just refuse to work with their customers.

Bought this shop light about 3 years ago because of the long life of LEDS and that I would not have to replace fluorescent tubes.
About a year ago, a few individual LEDS started to flicker.
Today the light won't turn on.

I thought it would last much longer.

Bought the Lights of America - Model 8045E-WH but failed after month of use. Went and bought new bulbs for it but still didn't work so replaced with a new fixture.

I have emailed [protected]@lightsofamerica.com multiple times with no response, so posting here.

Very disappointed in my purchase and would never buy from Lights of America again. =(

Here is what I wrote to Lights of America regarding a 3-pack of 60W CF Bulbs:
I bought one of these 3-pack of "Value Pack SDG&E) "5 year (CF) Bulb and the CRAP CF's didn't even last 2 HOURS! I've tried 2 of the 3 in the pack and BOTH blew out within 2 HOURS! I no longer have the receipt, but I still have the original Blister Pack with one unused good for crap "5 Year (120 minute) Bulb". What kind of junk do you sell? I want a GOOD replacement pack! Don't blame my lamp either, I put back in a Philips equiv CF bulb that is already 4 years old and it still works in that lamp!

Do not buy Lights of America LED bulbs. They burn out after a small fraction of the stated life.

I purchased 4 Lights of America 1.5 watt 2026LED-30K LED Bulb bulbs in 2010. They did not have enough lumens to light up a room, but they were good for a bedside light to read by or to illuminate the house numbers on the front of my house. So I was happy at first. They seemed to be about the same as a 20 watt incandescent. Plus I liked the cool plastic housing.

These LED bulbs are advertised to last 30, 000 hours. I kept the packaging just in case they didn't last. All four 2026LED LED bulbs burned out in less than 6 months, all in 2010. I do not recommend Lights of America LED bulbs, all 4 Lights of America bulbs failed in 6 months and are advertised to last 30, 000 hours. I estimate all 4 LED bulbs lasted 300 hours instead of the advertised 30, 000 hours.

I took 2 of these Lights of America LED bulbs Lights of America 2026LED-30K LED Bulb back to the local Walmart were I got them along with the packaging, but Walmart would not give me credit, a replacement, or money back without a receipt, even with the original packaging (who keeps a receipt for a light bulb, but if you buy one of these you better keep the receipt). They said I had to go to the manufacturer. I told them to look up this purchase up on my credit cart, but they said Walmart is not setup to do that. Sorry for the extra rant about Walmart, but it was related to my Lights of America purchase.

I contacted Lights of America by email, they did email back, but said I had to have the receipt or send the 2026LED LED bulbs back at my expense. I still might send them back, but what good is that to pay for shipping for LED's that I know will only last 6 months or less?

Here is the form letter response I received back from Lights of America.

---------------
Dear xxxxx,

Every product has a warranty policy written on the product package. Please check your package for the policy covering your product. Our warranty policies are also listed on our website. For online purchases, this warranty is only valid if the products are sold by an authorized reseller listed on www.lightsofamerica.com.
Example: Ebay is not an authorized reseller of Lights of America.

If your LED product fails within the stated warranty period due to defects in material or workmanship, the product may be returned to the retail store for refund or replacement.

Lights of America's warranty policy is explicitly for repair or replacement of product parts only. We require a copy of your purchase receipt. Please send a copy of your receipt by fax [protected] or you can mail it using the address below. Please include this issue number and mailing address with all correspondence.

If you do not have your receipt, please return the product to Lights of America at your expense.

Please send all returned items to:

Lights of America
611 Reyes Drive
Walnut, CA 91789
ATTN: Consumer Affairs Dept.

Thank you,
Lights of America, Inc.

There are numerous complaints regarding the LED products of LIGHTS OF AMERICA ("LOA"). Recently, the Federal Trade Commission has filed a complaint against LOA for its practice of false advertising. A class action will be filed on behalf of consumers against LOA.

If you have purchased a product (LED) from LOA and you are a California resident, you may have a claim against LOA. If you would like to submit your name to become part of the class action, please contact The JK Law Firm at [protected] or visit our site at www.thejklawfirm.com.

Description: I purchased six CF floodlamps to replace incadescent floods. One of them failed out of the box and was returned to Walmart for replacement. To date, I have had three of these fail. I have no confidence that the others will last anywhere near the 10, 000 hours as advertised. They are on maybe two hours a night every night which adds up to approximately 400 hours. Of course, I don't save my receipts for insignificant purchases and don't have the one for this purchase or the receipt for the returned unit. These lamps have very poor quality and without a receipt, you are out of luck.

I've replaced all the leds again and put in a 320 ohm resistor in place of the 10 ohm fuse. When i mounted the puck i put in a 1 / 4 in spacer so it isn't right up against the wall or ceiling, giving it some breathing room. Seems to have done the trick. Been about a month now and still working. Way to much work for this pos.

I purchased a LED under the counter light set consisting of four light 'pucks' each containing 24 individual LEDs. The package said the product was warranted for 2 years. Within 2-3 months, two of the pucks had gone out. The set costs approximately $25 at Costco, but since I could not find the original receipt, Lights of America would not replace the bad 'pucks'. Additionally, if I had found the receipt I would have been responsible for sending the entire set back to the company for replacement, paying postage myself. All in all not much of a warranty and not much of a product. I have seen several complaints on-line about this item, but LoA does not seem included to do anything about it and have they taken the item off their website product line page.

I purchased a 5w LED Flood Light at Sam's Club a few months ago and after a few weeks it started flickering until it finally stopped working altogether. It appears one of the more than 80 LED's burnt out. Most of the LED products on thier website claim 10, 000 hours of service. This one never came close. Since it was purchased with a large food order I doubt that I still have the receipt so no point in trying to get a replacement. Reading other complaints on the companies products it doesn't appear to be worth the troble or cost to try to get a replacement. Lesson learned; if one LED can disable an entire bulb, the technology just isn't there yet. Save your money.

I purchased a LED under the counter light set consisting of four light 'pucks' each containing 24 individual LEDs. The package said the product was warranted for 2 years. Within 2-3 months, two of the pucks had gone out. The set costs approximately $25 at Costco, but since I could not find the original receipt, Lights of America would not replace the bad 'pucks'. Additionally, if I had found the receipt I would have been responsible for sending the entire set back to the company for replacement, paying postage myself. All in all not much of a warranty and not much of a product. I have seen several complaints on-line about this item, but LoA does not seem inclided to do anything about it and have they taken the item off their website product line page.

FLUORESCENT CANOPY LIGHT

85 Watt Fluorescent Area Light - 750 watts of light output - 80%* lower operating costs - bulb lasts 13 times longer

Model: 9385

Purchased 10 of these lights a little over a year ago at Home Depot. Purchased 1 light after installed did not work at all. Just recently my first bulb blew out. Went to replace it and the whole inside was burnt and fell out. Another fixture just had a bulb blow out and went to replace that bulb and again the whole inside is melted and burnt - this time the wires were even burnt. I will be happy to post photos. Now I'm concerned about the other 8 fixtures. We were planning on replacing all of our fixtures with these but not anymore.