Olive Garden
Reviews and Complaints

My husband and I visited Olive Garden near Mall 205 on 07/18/2017 around 5:30 pm. Our Server, Trina was polite to us when visiting the table but as the evening progressed what followed was completely disgusting and unacceptable. We observed her REPEATEDLY through our meal kissing, touching, and hugging another server who was dark complected with a beard. We also observe her following this server around the restaurant all while our table needed assistance and we had to wait extensive periods of time. We felt SO uncomfortable and out of place. I was too embarrassed to even say anything to our server about this, what was I even supposed to say!? Not my place to ask someone serving my food to me to refrain from PDA and to pay sufficient attention to her assigned tables. My husband asked an employee that dropped our food if this was a normal occurrence/practice and the response we got was, "Ugh, Yes they are like that." Judging by their response it made them feel uncomfortable too which is understandable! I will never return to this location again. I am completely disgusted by what I was forced to see my entire visit here. There is absolutely no excuse for this type of behavior in a restaurant. Seems like these two have made their job their own personal make-out booth ! This grossest experience I have ever had while eating out .

Today at lunch time we went to our local Olive Garden which we have visited often. 7/19/2017 at 12.00 PM. Check 53900. Server Maria C. We were seated promptly but then waited 10 minutes for our server to appear after we pushed the call server button at the table. She apologized and said she had been in the kitchen but many tables around us were greeted and served drinks before us even though they were seated later. She then brought our salad before beverages and salad contained a spoiled piece of tomato. When I mentioned it she said she was going to call the manager but no one ever came to look at it and she came back and took it away with a comment that it was "probably just a seed or something". I then noticed that she stood at the table next to us and talked about family issues for at least 5 minutes! I have to wonder who else was waiting! She said she put a rush on our food when she waited on us and mentioned we were unhappy with the wait to be greeted, which was fine but this did not make up for the initial wait because of what I suspect was also her visiting. Food was fine but service very disappointing. We are long time customers of the Dubuque restaurant but we will wait a while before we return as management apparently didn't care about speaking with us as former staff would have!

I joe bates came in had dinner on the 15 on july. Food was horrible. Tour of Italy alfreado. Noodles were stuck together no sauce lasuna. Burnt hard dry my chicken and shrimp carbarna no sauce use to lots of sauce noodles stuck breadsticks cold taste like dough house margarita. Taste like water down alcohol not my standards can ms Anderson make this rite its been a while since i had problems but im bk having them again i love your business can yall make this rite please

On 7/8/17 we visited store #1414 in Bloomington. Waitress was very nice but over charged us.
There were 4 of us, we ordered 2 Soup & Salad, one Garden Salad, 1 Lasagna Fritta & 1 soup.

We were charged for 3 soup & salad, 1 Lasagna Fritta, & 1 Garden Salad for
$ 47.23 with tax.

I don't believe that's correct. My husband signed the bill without looking at it...sorry.

Have visited for years different Olive Gardens, but the one in Tallahassee has really gone down.
Visited a few weeks ago and ordered soup and salad. The salad was not fresh but was wilted. Did not say anything. When came down to the soup it was watered down. I have never seen this before, so sent back and ordered different soup, same thing all watered down. No goodies in it all.
So, assumed just bad day for Olive Garden.
While gave you another try on July 16, 2017. OMG took one bite of soup and sent back showed to server. Ask for minestrone soup figured how could you go wrong with this. It had one bean in it, no vegetables just the one bean.
Server tried to say we just put pasta in it only. It was watered down too.
I will not be back, two time and that is it for me.

Good Afternoon,

I'm writing this email with major concern on how Olive Garden hires and screens there employees? With major concerns of nightly or daily Managers! I visited a Olive Garden Restaurant.
( 5439 W Loop 1604 N, San Antonio, TX 78254)
on Friday July 15, 2017 between 7:30 pm and 9:45 pm
I was very shocked to see the type of behavior that the management was allowing! First, there was a waiting line for about 30 mins. and during that time, customer's were ordering Alcoholic beverages from the bar, and then walking out into the parking lot drinking them, or standing outside of the front door, still outside of Olive Garden drinking and getting in the way of other guest trying to get inside! I have pictures as well! Then, when I went inside to the Bar area, there are small children (Minors) sitting at the Bar eating! A HUGE No Go! I could only imagine if a ABC Agent would have walked in and seen that, what type of ON THE SPOT Fines Olive Garden would have recieved! Not to mention that there was an adult at the Bar that clearly should have been CUT OFF by the Bartender, and those children were now subjected to his obnoxious behavior! Sounds like a potential Lawsuit to me! So, I asked to speak with the Manager who was absolutely no help and told me that Olive Gardens policy is that they can seat children anywhere that they want! I then tried to explain to her that whenever Olive Garden's policy is, it doesn't supersede the State Law when it comes to children sitting at a Bar, and Guest drinking outside of the establishment! I then politely asked her, for her name and or employee identification # and she refused to give it to me stating that she doesn't have to give customer's that information! I said ok, I'll just contact corporate, and we'll see what they have to say about this Horrible representation of a Good Restaurant!
Please review attached pictures...

Good Afternoon,

I'm writing this email with major concern on how Olive Garden hires and screens there employees? With major concerns of nightly or daily Managers! I visited a Olive Garden Restaurant.
( 5439 W Loop 1604 N, San Antonio, TX 78254)
on Friday July 15, 2017 between 7:30 pm and 9:45 pm
I was very shocked to see the type of behavior that the management was allowing! First, there was a waiting line for about 30 mins. and during that time, customer's were ordering Alcoholic beverages from the bar, and then walking out into the parking lot drinking them, or standing outside of the front door, still outside of Olive Garden drinking and getting in the way of other guest trying to get inside! I have pictures as well! Then, when I went inside to the Bar area, there are small children (Minors) sitting at the Bar eating! A HUGE No Go! I could only imagine if a ABC Agent would have walked in and seen that, what type of ON THE SPOT Fines Olive Garden would have recieved! Not to mention that there was an adult at the Bar that clearly should have been CUT OFF by the Bartender, and those children were now subjected to his obnoxious behavior! Sounds like a potential Lawsuit to me! So, I asked to speak with the Manager who was absolutely no help and told me that Olive Gardens policy is that they can seat children anywhere that they want! I then tried to explain to her that whenever Olive Garden's policy is, it doesn't supersede the State Law when it comes to children sitting at a Bar, and Guest drinking outside of the establishment! I then politely asked her, for her name and or employee identification # and she refused to give it to me stating that she doesn't have to give customer's that information! I said ok, I'll just contact corporate, and we'll see what they have to say about this Horrible representation of a Good Restaurant!
Please review attached pictures...

I became very ill after eating at your Charlotte location. I've worked in food service about 5 years, and know that it might not have been the food itself, but how it was handled. That being said, the salad mixed used was far from fresh and the lasagna was cold when I got it. My bill was about $20. I don't mind the price, but I would expectat that price point not see resulted like this. Please make sure the cooks and waitersaren't cutting any corners at the hands of food safety. I would appreciate reimbursement if possible.

My husband and I visited the olive garden in clifton park, ny today. The waitress was very nice. We ordered our drinks and food. Our server asked us if we would like dipping sauce with our bread sticks, such as marinara or Alfredo. We said sure, both would be nice. Well... She never told us there was a charge of $3.49 for each! We couldn't believe it when we received the check. She had offered it sounding like it was complimentary. We paid and left, didn't say anything. When we went to the parking lot the next table over was talking about the same thing happening to them! So I searched complaints on line and sure enough the same complaint from other people are on line. I truly feel like I had one pulled over on me! So then I decided to call the store to let the management know what happened. Her name was Jessica. She had me on speaker and heard someone laughing in the background. When the girl really started laughing at the end of our conversation she picked the phone up and took me off speaker! That was the management! She offered a gift card, I said I didn't call for any compensation I just do not want the same thing happen to the next family going there. I'm totally disgusted!

My husband and I recently went to the Olive garden by melinia in Orlando FL, well it was busy and we decided to go to bar...The bar tender was doing the best she could she was BY HERSELF on. Saturday night with tables, service bar and the bartop...The manager came up and instead of asking if he she needed help, helped himself to a ginger ale...Her bar busy and dirty, she was stressed and doing the best she could . Other server's came to help, Lisa our bartender rung in our drinks and appetizer, but another server came to help and took our food oder, well apparently our food was never rung in .. we were there 2 hrs total and never received our entree's... Bottom line is your manager he was a man, night management on 7/15/2015 came to us and said he'd pay for our check BUT NEVER took dirty plates away from and guests that were there for 20-30 mins ..He doesn't need to be a manager...It was highly unethical and as a person who worked in the service industry watching an amazing server and bartender like Lisa suffer and struggle because​ she got no help from her management is unexceptional, we go to this location all the time and we will attend again bc of Lisa the bartender but other we wouldn't​...Please coach your managers that they need to be aware of the whole restaurant not just togo!

To whom it may concern:

You can ask anyone. My favorite restaurant is The Olive Garden. Every birthday or special event I choose to go there. I suggest it for every social event too. The last time I visited I was not happy. And I have never been unhappy with any of the food there. I am 33 years old and have been going since I was a kid with my parents. The portion was so much smaller than usual. Why? The prices have not gone down. The plate was smaller and there was a very noticeable difference between now and before. I didn't even have any leftovers. I always have at least a little. It really makes me second guess my options for the next time. I felt like I was getting ripped off.

Thank you for listening.

I was there to celebrate my birthday with my family and manager name john and my server was very rude and we was 10 people and my salmon was very dry and I told my server that my selmon is very dry and all she said was I will put another one for you no sorry nothing and after 20 minutes later got my salmon and I was asking her for my military discount and she said right away with attitude no milatery discount and my manger said no she or manager dose not need to be so rude about it and it was embarrassing for me front of my family and I told her we was here about a 2 moths ago and they gave me the discount and she went back to the manager and said since we had problem with salmon will take that off but with attitude got told by my server and she asked me who's birthday it is you can pic your dessert so I can bring out and I said ok but the way the things got Handel I was not even feeling comfortable to eat my birthday desert. And in the end manager john comes and said you guys have any problems and I told him you done enough please just get us a check and let us go we don't even want to be here anymore and he walks away and server comes back and left us a check and left I am type of person that nothing looking for free I do pay for my stuff and if I get treated like that then it hurts I do work hard for my money too and goes out to eat where I like and get treated like this if they don't like for us to go then all they have to tell us not to go there anymore and we will not go. This is happens 2nd time that's why I have to write this other wise I would have left it alone but hope from corporate can train them better how to treat all nationality people and I been In this country for 33 years and this is my my home now hope some one can say something to clermont team my name is shailesh patel my email is

My comrade and I won a $50 visa gift card. Against my better judgment my comrade wanted to use it at your establishment. I haven't visited an Olive Garden in years due to previous experiences. I started frequency at the Italian Oven instead. Needless to say, we ordered cheese sticks, create your own linguine chicken and shrimp alfredo and chicken alfredo. I also decided to try an Italian margarita. Our server Will was very kind, but he messed up both orders and had to redo them both. I sent the margarita back because I didn't like it. Will was very nice when I returned it. We asked for our check twice only because we had to wait for the removal of the drink. Our check came to 41.67 after adding an approximate 15% tip it came to 47.50. We swiped the card and it stated we hsd a remaining balance of 5.83. We didn't understand. We explained to Will the situation, he left came back. He still couldn't explain he got a manager. I don't know his name he didn't say . He approached the table in a manner that you would say we were irritating to him. My comrade in the mean time called the gift card, in which it said the entire $50 was used at Olive Garden. We told him this and he said I'm not sure what you want me to do. Do you want me to pay the remaining balance or what. I didn't appreciate his tone or his statement. I told him the bill was paid already the question of the balance was the tip, so i asked if the tip could just be removed. That still was not an option for him. Being tired and having an immediate headache I just opted to pay the remaining balance on my card. In the mist of me making that transaction my comrade stated let him pay for it. He took the kiosk and said he would go fix it. He came back with a receipt showing the gift card transaction and the transaction from my debit card and an Olive Garden gift card. This was disappointing because I previously stated I would never return. I felt forced to pay a tip. The gift card was a reward any longer. I later called the Visa card they explained the error of the card. I get that part I didn't however get ghe mannervin which the supervisor handled the situation.

I'm am furious. Olive Garden use to be my favorite restaurant but it isn't any longer at least not Athens. I came there with friends, for my birthday. We were told we could 'reserve'/add on to the waiting list online for a party of 10-- which was wrong it only allows a party of six. The information on the site says if you have more than 6 please call us and gives the ATHENS phone number. We are told rudely that Athens doesn't do call-ins/call aheads for large parties even though the site specifically says to call ahead for large parties! That is false advertising! We decided even after the rude phone call to give them a chance- when we arrived we were greeted by a rude unknowledgeable hostess (to our surprise she wasn't the same one who answered the phone. So she said). We had ok service only one waiter knew what he was doing and seemed nice the other we rarely saw and he kept mixing up our drinks and Kept refilling them incorrectly and rolled his eyes when we corrected him and asked for a new drink.
I wish I had chosen somewhere else to celebrate my birthday. It will be unforgettable and not in the good way. It seems every time I decide to give Olive Garden in Athens another chance they prove me wrong and my visit is worst than the last! I'm just so disappointed in this Olive Garden. Something needs to change or it needs to close!

It was extremely slow service. The waitress was very nice, but was very slow. Waited 10 minutes after asking for the check before getting it. It has been several minutes and I'm still waiting for my payment to be taken. The whole experience was painfully slow. Plus the portion sizes have shrunk since the last time I was here. Same money, less food.

On 7/7 at 22:03 myself and my fiance were waited on by Theresa M. We received stale bread, my order was wrong, and she only came to the table less than a handful of times. I requested a box for my remaining food and instead of a box she brought the bill. When we had informed her the bread sticks we're stale she had not offered to replace them with edible ones. By far worst experience at a Olive garden even. We were spoken more from the table next to us than by our waitress.

On July 9th, we (6 adults, 2 children) went to Olive Garden in Waite Park MN. We had to constantly request food/beverages/etc. The electronic device on our table was utilized, and another waiter came over about an hour later to turn it off. When we asked for "to go" boxes and our tab, and she didn't come back to our table after 20 minutes, we finally went up to the cashier and requested them. It took another good 10 minutes for another person to decipher the bill. The food was very good, however the waiters/waitresses might need more training. Thankfully we went early enough that there weren't more people in there. I would have also appreciated an apology, which didn't occur. I cannot sent any visual, however I do have the receipt. Olive Garden 1543. Thank you, Lisa C

Went to Greenfield, WI location with my husband on July 8th. We were told we would need to wait 5-10 minutes for a table, even though there were empty tables all through the restaurant. We were given a disc and 20 minutes later we were still waiting. The hostess then called two different couples who came in after us. Your wait staff were all standing around the hostess doing nothing. We walked out around 1:30 PM and will not go back to this location. My husband and I would visit this location at least twice a month, but now the people you've hired are lazy and unfriendly, and incapable of seating people in the order they come in.

My first time at olive garden and this was my worse customer service ever! First of all, we was seated at the table with no utensils and no menus. Our waiter was no where to be found. We had to wait another 40 minutes for a waiter to come just for him to say "this isn't my section but what do you want to order?" it was freezing inside of the restaurant which was causing our soups to get cold. Smh wtf! Then to top it all the way off, one of the workers stole my mothers phone! Un[censor]ingbelievable! I will not recommend this restaurant to anyone. Obviously they hire anyone for their company and the food was disgusting.

On July 3rd my husband and I went to toledo ohio to enjoy a nice dinner for our 20 year anniversary . What we thought was gonna be a nice dinner turned into a big depression. My husband didn't even eat his food. Mine was dry / no taste for it being chicken alferado... the salad was the best thing. Should had just stayed home instead of spending 50 there and having to stop at a fast food on way to feed the hubby...