Olive Garden’s earns a 1.3-star rating from 1117 reviews, showing that the majority of diners are dissatisfied with their meals.
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manager was not professional
we went out to dinner to olive garden.
we were 8 persons.
there werent too many costumers that night.
we had our table, the waitress and also manager took our order.
she got us the bread first a couple of plate, 15 minutes later she got us one bowl of salad for 8 people, but no salad plates.
so, only 3 of us ate salad.
we never got more salad, we got the rest of the salad plates tough.
so, more than 30 minutes past and we were hungry and impacient, so we needed our bill.
the manager brought the bill.
she charged us 8 drinks and $5.60 per person for the salad, salad that only 3 people ate.
the total was $66 for 8 cokes and a bowl of salad!
service was terrible and the manager was not professional at all.
what a bad experience.
i bet that salad was like $3.00 from sysco!
if anyone know how to let the regional manager knows about the incident i will apreciate it!
The complaint has been investigated and resolved to the customer’s satisfaction.
bad service!
I am not sure how they train their servers but our waiter was barely there. Our drinks were brought by the waiter but the food was not. Then a female server felt the need to stand out our table talking to my boyfriend. I am not sure how Oliver Garden is doing their management but it is rather poor from my perspective. It seemed that no one knew where they were supposed to be or what they were supposed to be doing. The food was heavy and mediocre.
The complaint has been investigated and resolved to the customer’s satisfaction.
At NUMEROUS locations Olive Garden makes people wait unnecessarily even lined up outside regardless of the weather while dozens of tables sit empty. Meanwhile servers are standing around talking or even sitting at tables in another dining room. The attitude is: folks ought to feel "honored" to dine with OG. News stories show sales dropping and dragging the rest of Darden, Inc. but instead of shaking things up guest relations makes excuses and at most apologizes for "inadequate staffing". NONSENSE ! It's the OG culture that says "let's see how many beepers we can give out today" as they make fools of those who wait while
losing more and more people who go elsewhere never to return.
The food at Olive Garden is usually heavy and mediocre. And I am a server there... How come people come to Olive Garden expecting a gourmet meal. It's not. The majority of the food is pre-packaged. You get what you pay for. I think the food is decent, but it also depends on what entree you order. Also... you get free refills of bread, soup, and salad. That is a pretty good deal, no matter what the food is like.
As for your food being brought out by someone else... I wish Olive Garden would put out an advertisement about WHY this is... It isn't BAD service when someone else brings out your food. It's GOOD service. It means your food is being brought out IMMEDIATELY after it's made and it's not sitting under some heat lamp. If your server is busy getting soup and salad for table A and table B has food ready to be taken out, a different server who might be standing around with nothing to do at the moment will bring out the food for table B so you get it hot and fresh.
In really upscale restaurants, servers NEVER bring out the food. The restaurant employs food runners who's only job is to take food to the tables. The servers are there to bring drinks and make sure you are enjoying your meal and to be the mediator between the customer and the kitchen.
bad service
So regular friday night dine out with my wife, we decided to go italian. Great so we went to the olive garden.
Everything was great `till some manager how`s mane is `shalom` came over to our table and asked us how the meal was? He was staring at my wife breast and ask her if she was enjoying the meal! Normally I would go crazy but I did not wanted to ruin the night!
The complaint has been investigated and resolved to the customer’s satisfaction.
I dined at your restaurant in Florida and I ordered a beer with my food. I was dining with my 10 year old daughter. I went to the washroom after I had eaten my meal and when I returned I found my daughter drinking my beer. What kind of restaurant allows someone under the age of 21 to drink? I wonder how many employees went past my daughter and did not stop her from drinking. For those of you who don't live in the US the legal age of drinking is 21. My daughter was too young to drink and yet none of the employees who saw her asked her to stop. Just shows you how Olive Garden lacks care and concern about their diners". Sure they ask for ID when a person looks like they are under the age of 21!. However they clearly knew that my daughter was under the age of 21 and should not have drank my beer". This clearly shows that the employees need retraining". We are not talking about a teenager here who could pass for 21 we are talking about a 10 year old girl who clearly looks young.. Someone who isn't even in Junior High?. Why did none of the employees stop her". Clearly I should have enough faith in mankind to do something to stop a child from drinking, . I guess it is not safe for a parent to use the washrrom at Olive Garden.
Okay, first two people are stupid. I agree with karleebarlee- you might have just misread where he was looking. Of course, if he really was looking... while that makes him a perv, it's unrealistic to think that he's the only guy in the world dirty enough to look at your wife, especially if she's well-endowed or wearing shirts that show cleavage. Just brush it off, and if it happens again, consider getting your wife new tops.
maybe you misread his eye direction? otherwise, the guy was just a tool. ignore him. get over it. do you think that men never look at your wife?
hair in soup
A friend and I were having soup and salad at Olive Garden. She noticed a curly gray hair floating on top of my soup. I notified the waiter, who in turn notified the manager. The manager appeared at our table and I told him of the hair. The waiter had removed my soup. I asked the manager if his kitchen employees were not required by health laws to cover hair, whether it be head or face. He remarked that cover is provided. He never agreed that health law requires it. And he made no apology for the hair in the soup! I thought surly he would adjust my tab but when it was delivered, there was no adjustment. No more Olive Garden for me! Later I was talking with someone who works in this particular Olive Garden in Mobile, Alabama. He told me that no one in the kitchen abides by the health laws concerning covering hair unless they know that the health department is due to make an inspection. Perhaps I should call the health department.
It was probably your pubic hair.
I work for OG and the cook staff ALWAYS wear hair nets. Also, the kitchen doesn't have anything to do with Soup and Salad outside of prep. The SERVER has to do all the work of getting the soup and salad together.
Well I have worked for Olive garden for over 10 years now and worked at 6 different locations. I have never seen any cook staff without hair nets at any of the locations that I have previously worked at. I have actually seen customers put hair on their food on purpose in order to get free meals.
I am so sorry to ear about the problem you had with the hair in your soup. I would like to say that in the 20 years I have managed restaurants. I have handled many of these complaints. Kitchen staff always wear a hat of some sort to restrain their hair. I sincerely believe that in a majority of the time, the hair is gets on the food somewhere between the kitchen and your table. How many customers did that plate pass to get to your table. Any customer scratching, shaking or combing their hair could gave been responsible. It amazes how many guest find a long blond hair in food and blame my short haired Hispanic cooks. Please give them another try.
headache
Tried to get coupons by joining the Olive Garden Newsletter which sends you an email to confirm subscription, when clicking on the confirm subscription it takes you to wikipedia for subscription...what the?
Guess they just want you to pay the full price for their items! Along with a headache...it's what you get for being cheap or frugal!
The complaint has been investigated and resolved to the customer’s satisfaction.
Binder has once again proven the theorem I+A=D. Internet+Anonymous=[censor]
Being known as "cheap" and "frugal" are not positive terms to be associated with.
I just signed up for their newsletter. You're emailed confirmation that you did indeed sign up for the newsletter, and there is nothing you need to click in that email to confirm the subscription. Nor were there any rogue wikipedia re-directing links on the sign up page. ###.
Next time you fabricate a complaint, make sure it's not something that can be easily verified & disproven.
Wow, you are an idiot...
Cold food, management
Valentines Day nightmare. I ordered a steak and my wife ordered the kabobs. Both were to be cooked medium. When the food arrived the waiter carefully removed hers from the skewers, asked us to try our food and asked how they were. We both cut into them and they were both medium. My wife however noticed that hers was warm on the surface, but cold in the...
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About Olive Garden
The menu at Olive Garden features a wide variety of dishes, including classic Italian favorites like spaghetti and meatballs, fettuccine alfredo, and lasagna. The restaurant also offers a range of soups, salads, and appetizers, as well as seafood, chicken, and steak dishes. Olive Garden is also famous for its unlimited breadsticks and salad, which are served with every meal.
In addition to its delicious food, Olive Garden is also known for its commitment to quality and freshness. The restaurant uses only the freshest ingredients in its dishes, and all of its sauces and dressings are made from scratch. Olive Garden also offers a range of gluten-free and vegetarian options, making it a great choice for diners with dietary restrictions.
One of the things that sets Olive Garden apart from other casual dining restaurants is its warm and welcoming atmosphere. The restaurant is designed to feel like a cozy Italian villa, with warm lighting, comfortable seating, and rustic decor. The staff at Olive Garden are also known for their friendly and attentive service, making every visit to the restaurant a memorable experience.
Overall, Olive Garden is a great choice for anyone looking for delicious Italian-American cuisine in a warm and welcoming atmosphere. With its commitment to quality and freshness, friendly service, and extensive menu, it's no wonder that Olive Garden has become one of the most popular restaurant chains in the United States.
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Olive Garden phone numbers+1 (877) 500-9706+1 (877) 500-9706Click up if you have successfully reached Olive Garden by calling +1 (877) 500-9706 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (877) 500-9706 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (877) 500-9706 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (877) 500-9706 phone number+1 (800) 248-4935+1 (800) 248-4935Click up if you have successfully reached Olive Garden by calling +1 (800) 248-4935 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (800) 248-4935 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (800) 248-4935 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (800) 248-4935 phone numberGift Cards - USA+1 (888) 888-3341+1 (888) 888-3341Click up if you have successfully reached Olive Garden by calling +1 (888) 888-3341 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (888) 888-3341 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (888) 888-3341 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (888) 888-3341 phone numberGift Cards - Canada+1 (844) 645-6925+1 (844) 645-6925Click up if you have successfully reached Olive Garden by calling +1 (844) 645-6925 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (844) 645-6925 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (844) 645-6925 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (844) 645-6925 phone numberCustomer Service+1 (800) 331-2729+1 (800) 331-2729Click up if you have successfully reached Olive Garden by calling +1 (800) 331-2729 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (800) 331-2729 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (800) 331-2729 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (800) 331-2729 phone numberGuest Relations+1 (626) 821-0636+1 (626) 821-0636Click up if you have successfully reached Olive Garden by calling +1 (626) 821-0636 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (626) 821-0636 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (626) 821-0636 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (626) 821-0636 phone numberGeneral Manager+1 (407) 245-4336+1 (407) 245-4336Click up if you have successfully reached Olive Garden by calling +1 (407) 245-4336 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (407) 245-4336 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (407) 245-4336 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (407) 245-4336 phone numberGuest Relations+1 (847) 428-1981+1 (847) 428-1981Click up if you have successfully reached Olive Garden by calling +1 (847) 428-1981 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (847) 428-1981 phone number Click down if you have unsuccessfully reached Olive Garden by calling +1 (847) 428-1981 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (847) 428-1981 phone number
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Olive Garden emailsSherring@olivegarden.com100%Confidence score: 100%Supportogsocial@olivegarden.com100%Confidence score: 100%Supportjdinon@olivegarden.com99%Confidence score: 99%Communication
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Olive Garden address1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
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We eat soup and salad, but tip very well. If they offered more vegetarian or vegan options, it would be nice.
Number One: You are illiterate and I wouldn't waste too much time on you either.
Number Two: Only idiots take 8 people out to eat at a restaurant and only order salad.
That is absolutly correct $5.60 for 8 people is $44.80 . For ALL YOU CAN EAT SALAD AND BREAD STICKS... and if everyone got drinks its about $2.80 per person which is $22.40 for 8 ALL YOU CAN DRINK ... SODA, TEA, or what ever you ordered...which comes out to $67.20... your lucky they didnt put the 18% gratuity then it would have been more..you would have complaned about that too ... WE WATCH OUR TABLES AND IF YOU SHARED A SALAD WE WILL CHARGE EACH PERSON THAT EATS IT... AND THATS WHAT THEY DID... DONT GO OUT TO EAT AND PLAN TO GET STUFF FOR FREE
You get free refills on the salad... why didn't you ask for more salad?
Also... the breadsticks should always come out with the salad and soup unless you ask for it ahead of time...
Also... I am sorry to break this to you, but...
I am a server. If I have a table who is just eating soup and salad (or just salad, in your case) and I know it's going to be a cheap tip... and I have two other tables who's bills are raking up, I am going to spend more time and give better service to the tables with the higher bills. Sorry, but that's just the way it is. It's a business. Not that I will ignore my "cheap" tables, but when you are waiting on upwards of 12 people at a time, money talks.
So you went to the Olive Garden with seven other people and you only ate salad?