Olive Garden’s earns a 1.3-star rating from 1117 reviews, showing that the majority of diners are dissatisfied with their meals.
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Rude service person
We love Olive Gardens food but recently had an experience that has turned us away. We are on diets and sometimes like to order just the soup and salad offering. It is on the menu correct, so you would think tht it's acceptable?
We over heard a service person loudly talking to another customer about the money she makes and how people who order soup and salad and then leave a not so great tip bothers her. She was telling this directly to a customer at the bar. The waitress we had was very nice and accomodating, but sorry Olive Garden if you allow your emplotees to behave that way then you will have 2 less customers.
The complaint has been investigated and resolved to the customer’s satisfaction.
Very bad service
I decided to take my children out to dinner Aug 29th 2011 and since it would be dead or near dead at that time I knew we would be seated fast and get quick service.Wrong, a very nice woman seated us within 5 minutes but then we waited about 15 minutes with no waitress in site...except for the waitresses taking orders from people who came after us. I told my children that if we didnt get a waitress in 5 minutes we are walking out and we did. That is and will always be my favorite restaraunt but this stuff cannot happen for what we pay for their food. Unacceptable service. I went to Carrabbas where I told them what had just occurred and they waited on me hand and foot. Greater service and I left a phat tip..
The complaint has been investigated and resolved to the customer’s satisfaction.
Change in childrens menu
All the Olive Gardens have changed the childrens menu.Went to North Myrtle Beach S.C. same menu
Why can't they have fries not mashed potatoes or spag. My 89 mother doesn"t like everything, she likes fries and chicken, can't even get a milk shake, I want to decide what my children eat . Have choices
Pleaseeeeeeeeeeeeeeeeeeeeeeeeeee
The complaint has been investigated and resolved to the customer’s satisfaction.
i am bully who makes racist comments but i can't help it ... i was just born with all my faults...at least i know how to carry and use a dictionary ...i have self esteem and those who don't deserve abuse...my english teacher said i wass hopeless bcause my spelling and puntcuation was so bad but i don't worry about these things...i failed englihs but it wasn't my fault at least i have my self esteem and self worth...
i am very sexist and believe women with low self esteem should be abused..they deserve abuse because of their low self esteem...that's just the situation..also women need to cook for their children, the father isn't supposed to cook it's just the mother who should cook...once olive garden rsufused to serve me because of the way i look...not very pretty or even attractive...do you see me complaining that the waiter was sexist? if he thought i was unattractive, he is enetilted to his opinin...so there
i am a bad speller but since when is anhyone perfect...i keep dictionary clsoeby...people say i am a bully and such and make racist comemtns but since when is anyone perfetc...i was just borne this wauy
peolpe have to stop criticing me for bieing a bully...ican't help it...its just what i am ...i am not perfetc but neighter is anyone else perfetc...at least i keep a dictionary nearby because i cannot spell or puntcuate...
There are a lot of choices. Use them. You can choose to go somewhere else to feed your kid. The OG doesn't owe you or your kid anything.
then shut up and go to KFC
Allowed child to drink
I dined at your restaurant in Florida and I ordered a beer with my food. I was dining with my 10 year old daughter. I went to the washroom after I had eaten my meal and when I returned I found my daughter drinking my beer. What kind of restaurant allows someone under the age of 21 to drink? I wonder how many employees went past my daughter and did not stop her from drinking. For those of you who don't live in the US the legal age of drinking is 21. My daughter was too young to drink and yet none of the employees who saw her asked her to stop. Just shows you how Olive Garden lacks care and concern about their diners". Sure they ask for ID when a person looks like they are under the age of 21!. However they clearly knew that my daughter was under the age of 21 and should not have drank my beer". This clearly shows that the employees need retraining". We are not talking about a teenager here who could pass for 21 we are talking about a 10 year old girl who clearly looks young.. Someone who isn't even in Junior High?. Why did none of the employees stop her". Clearly I should have enough faith in mankind to do something to stop a child from drinking, . I guess it is not safe for a parent to use the washrrom at Olive Garden
The complaint has been investigated and resolved to the customer’s satisfaction.
You should raise your child to NOT drink beer !
Dont blame others for your Poor Parenting Skills ~~~~~~~
Not the servers job to babysit your kid either
you are such a liar
it is alwys the mother's fault
once a waiter at olive garden refused to serve me because i am not exactly pretty...do you see me complainting that the waiteer is sexist? no he is entitled to his opinion //i have self esteem and like myself/ that is my advice / also women have to be good mothers and they can never fail, the father has no responsiblity and neither does the restaurant / it is the mother's responsibility to always watch the child...so you can't blame anyone but yourself. it's the victim's fault or else the fault of teh victim's mother / no one to blame but the victim or the victim's mother / also don't criticize me for not being perfect / i like myself and accept myself with all my faults / i have lots of fautls but afer all no one is perfect
Your fault. They didnt serve her. You left a child unattended. I suppose no other person in your party was there. So after that, you were gonna drive home. I suppose it would have been their fault if you were involved in a dui accident because they served you and there was no designated driver with you
Allows kids to drink beer
I dined at your restaurant in Florida and I ordered a beer with my food. I was dining with my 10 year old daughter. I went to the washroom after I had eaten my meal and when I returned I found my daughter drinking my beer. What kind of restaurant allows someone under the age of 21 to drink? I wonder how many employees went past my daughter and did not stop her from drinking. For those of you who don't live in the US the legal age of drinking is 21. My daughter was too young to drink and yet none of the employees who saw her asked her to stop. Just shows you how Olive Garden lacks care and concern about their diners". Sure they ask for ID when a person looks like they are under the age of 21,. However they clearly knew that my daughter was under the age of 21 and should not have drank my beer!. This clearly shows that the employees need retraining|. We are not talking about a teenager here who could pass for 21 we are talking about a 10 year old girl who clearly looks young:. Someone who isn't even in Junior High.. Why did none of the employees stop her". Clearly I should have enough faith in mankind to do something to stop a child from drinking?. I guess it is not safe for a parent to use the washrrom at Olive Garden.
The complaint has been investigated and resolved to the customer’s satisfaction.
I dined at your restaurant in Florida and I ordered a beer with my food. I was dining with my 10 year old daughter. I went to the washroom after I had eaten my meal and when I returned I found my daughter drinking my beer. What kind of restaurant allows someone under the age of 21 to drink? I wonder how many employees went past my daughter and did not stop her from drinking. For those of you who don't live in the US the legal age of drinking is 21. My daughter was too young to drink and yet none of the employees who saw her asked her to stop. Just shows you how Olive Garden lacks care and concern about their diners". Sure they ask for ID when a person looks like they are under the age of 21, . However they clearly knew that my daughter was under the age of 21 and should not have drank my beer!. This clearly shows that the employees need retraining|. We are not talking about a teenager here who could pass for 21 we are talking about a 10 year old girl who clearly looks young:. Someone who isn't even in Junior High.. Why did none of the employees stop her". Clearly I should have enough faith in mankind to do something to stop a child from drinking?. I guess it is not safe for a parent to use the washrrom at Olive Garden.
Totally agree with previous comments...you are the irresponsible one.
You are a very irresponsible woman leaving your beer on the table in front of a ten-year-old. I agree you are trying to scam the restaurant - no doubt if the waiting staff had taken the beer from your precious child you would have screamed for a lawyer and claimed staff had assaulted your kid. If I'm wrong, and you are for real..did you punish your daughter for her stupid action?
I just ran across this little gem. Next time, don't leave a freaking beer with a 10 year old. It isn't a server's responsibility to parent your child, it is yours.
How is it the fault of the restaurant for the ten year old daughter drinking the beer when the adult/parent with the child is the one whom ordered the beer that she was drinking. does that person really think they are absorbed of all responsibilities‘. give me a break. the restaurants didn’t order the beer…you did. it is the parent or parents responsibility to teach their children what the can and cannot are. I mean really give me a break. to expect somebody else to do your job for you… what’s up with that?! really? it’s clear you are the one whom needs training not the employee.
How is it the fault of the resturant for the ten year old daughter drinking the beer, when the ADULT/PARENT with the child orded the beer that HE WAS DRINKING. Does that person really think THEY are absorbed of all responsiblities. Give me a break. The resturant didn't order the drink, the parent did. It is the parent or parents responiblity to teach their children what them the can and cannots. I mean really give me a break.
They arent supposed to babysit your child. Sounds like it's a parenting issue. Dont blame others for your shabby work. I'm not a huge fan of OG, but come on...
Olive garden allows minors to drink beer
I dined at your restaurant in Florida and I ordered a beer with my food. I was dining with my 10 year old daughter. I went to the washroom after I had eaten my meal and when I returned I found my daughter drinking my beer. What kind of restaurant allows someone under the age of 21 to drink? I wonder how many employees went past my daughter and did not stop her from drinking. For those of you who don't live in the US the legal age of drinking is 21. My daughter was too young to drink and yet none of the employees who saw her asked her to stop. Just shows you how Olive Garden lacks care and concern about their diners". Sure they ask for ID when a person looks like they are under the age of 21, . However they clearly knew that my daughter was under the age of 21 and should not have drank my beer!. This clearly shows that the employees need retraining|. We are not talking about a teenager here who could pass for 21 we are talking about a 10 year old girl who clearly looks young.. Someone who isn't even in Junior High.. Why did none of the employees stop her'. Clearly I should have enough faith in mankind to do something to stop a child from drinking.. I guess it is not safe for a parent to use the washrrom at Olive Garden.
The complaint has been investigated and resolved to the customer’s satisfaction.
It is not the job of the restaurant staff to babysit YOUR child! They evidently didn't notice what she was doing, as they were focused on their tables, like they are supposed to be. If you cannot parent your child, consider placing her with a friend or relative. Failing that, consider foster care.
Did it ever occur to you that maybe a server didn't actually see your daughter drinking? Maybe no server walked by, or maybe all the servers that did pass were carrying plates and food and couldn't see your daughter. It's annoying when parents blame other people for their own child's behavior. Shouldn't you be the one to stop your daughter from drinking by acting a parent and teaching her better?
Wrong order
We had orderd two different orders of chicken and they gave us the same order which was chiken carbonara raviloli and i had ordered a a grilled shrimp caprese
Read full review of Olive Garden and 2 commentsReturned item pepperoni pizza
I have experienced this same error for the third visit at the Olive Garden. I ordered pepperoni pizza with 4 times pepperoni and when I received it on 6/12/11 16:20:05 I received it without tomato sauce on the pizza. This is my third experience of this incident. I spoke to the manager on duty she stated, " We don't put tomato sauce on the pizza". I informed...
Read full review of Olive Garden and 1 commentBad service/bad wine
I went recently for my mothers birthday to have a nice family dinner. We were asked by our waitress if we would like to sample wine and we said yes. She poured us a little and when we tasted it, it tasted like water. We don't know if it was actually water instead of wine, but when we told our server she just shrugged and didnt even offer to change the wine or get another sample for us. Also she failed to ask if we wanted refills on our drinks and never brought us any. To end the bad service, when we told the waitress it was my mothers birthday and we expected her to get a dessert and receive a song from the staff, she didnt get anything. I dont understand why other people got a song for their birthday and my mother didnt. And apart from that we were charged for the dessert! If I would have known that they were going to treat us like this i would have bought a dessert from the grocery store and sang myself instead! When we went to dinner we expected to have a good time, but instead we got a server who just wanted to get us out of there as fast as she could, she had no attention to detail and my mother had an awful birthday dinner due to her rushing.
The complaint has been investigated and resolved to the customer’s satisfaction.
Do you really think the Olive Garden staff care it is your mother's birthday? Let me tell you they don't, and why should they? Honestly, the birthday song and free cake thing for an ADULT is so irritating. And BTW if you don't want to spring for a $5 dessert for your own mother on her birthday then why the hell should Olive Garden foot the bill for your tightwad ways? Get a life cheapskate.
They charged me for my b-day dessert and didn't sing to me either. I don't think that is something they normally do at Olive Garden. And the wine samples are free, so unless you are planning on buying a glass they usually will give only a small sample. Olive Garden is always extremey busy so the waitress may have had too much to handle with tables. The only thing you can do is contact the manager about your experience there and hopefully left a small tip for the waitress.
Refused service
My mother, sister, niece, and her son, and his friend were refused service at the Olive Garden at 47 in Broadway in Wichita Kansas. This happened on Monday May 23. Two groups arrived at Olive Garden separately. The first group was composed of my great nephew and his friends. The second group was my mother, sister, my niece and my ex-brother in law and his wife. The second group arrived about 30 minutes after the first group. The first group had been seated but no one had come to take their order. The second group was seated and a waitress had come, but quickly left. The waitress came back after a few minutes and said that the manager had told her not to take any orders. Both groups of people promptly got up and left. No reason was given as to way service was being withheld.
The complaint has been investigated and resolved to the customer’s satisfaction.
There isnt an Olive Garden at 47th and Broadway...
What else happened?
Food
me and my family usually love olive garden but this is the 2nd time this has happened and i didn't say anything at the restaurant because they were very busy but 2 times thats ridiculous me and my 5 family members waited 45 min to be seated and it took 45 min to get our food i had ordered the sampler with the calamari, stuffed mushrooms, and ravioli and it came back cold and chewy...so did my sons, we sucked it up and ate it but this is ridiculous when we go out we pay alot of money and it would be nice to have good food and service for the price were paying. thank you
The appetizers came back cold and chewy and so did your sons? How is it Olive Garden's fault that your sons were cold and chewy?
And yes, if it's "very busy" as you describe it, you're going to wait for your food and for a table that holds six.
am thomas as for me on spiritual goods i go for mahiyaab.com coz they are very good
What time did you go? Were you given one of those electronic alert devices for when they could seat you? If you waited 45 minutes to be told anything, then that is a valid complaint. If you went during a rush hour and had to wait 45 minutes becaues all tables were full then that is not valid.
However the wait for the food is rather long. You should have refused your cold food or asked for management though. They can't resolve an issue they do not know about.
I think customer service in general has gone way down in recent years. All restaurants are asking outrageous prices for crappy quality. I have almost stopped going out to eat completely. Olive Garden lost my business years ago.
Don't work there
Darden (olive garden) in louisville, ky has worked me and will not pay me. owe me
4 weeks pay. no one will get this straighten out.. ask dozens of time..
Last time paid was 1-9-11. manager keep saying will get it fix.
This rest. is located on outer loop, louisville, ky. whole rest. is mess up
Needs new management. darden olive garden rest. treats it employee badly...
Needs someone to come and straighten this whole mess out.
Needs people to quit going to this rest. until management starts treating
Employees fair.
Needs help on getting my back pay and treating me right...
Did you file a wage complaint with your state's Dept. of Labor?
Bad food
I was a big fan for Olive Gardens for a number of years, this all ended February 14th 2011, and yes that’s right Valentine’s Day. Your restaurant made a romantic meal in to the worst dining experience EVER!
My wife ordered Seafood Alfredo, and I ordered Pear & Gorgonzola Ravioli with shrimp, with salad and bread sticks.
We requested our dressings on the side and was will to pay for extra olives, the salad came to the table pre-dressed with a dressing neither of us ordered, this was taken away and replaced, this time without olives, when the olives arrived they were frozen solid, after a short argument to what is frozen and what is chilled they were replace with what I would call microwaved this made the olives taste similar to turpentine, I asked for some Olive Oil and herbs to have with my bread, after what seemed like hours the waiter arrived with an empty bottle of oil and no herbs, another waiter noticed this error and did her best to fix it. Then the bread rolls arrived these were so salty it almost made me choke, well after all this the main course arrived, the Seafood Alfredo, the pasta was over cooked the shrimp was small and the scallops were the size of peas and required a search party to find them. The Pear & Gorgonzola Ravioli with shrimp, this sounded like a wonderful dish, what I got looked nothing like the picture or description, the sauce was so watery and tasteless, the shrimp was so small I think you should rename them Flea, the Ravioli was over cooked and the pear was cold. At this point I was so angry that I got up and wanted to leave, this was not how I wanted a romantic dinner to end.
The only good that came out of my day was a manager called David Davis, who refunded my meal and said that he was sorry. My final comment is that while Olive Garden will not go out of business by loosing me as a loyal customer, during the course of my day I meet a number of people and if asked where is a good place to eat your restaurant will not be on my list of places to send anyone.
The complaint has been investigated and resolved to the customer’s satisfaction.
Lol... you, the complainer, are exactly the kind of person that people like me, who work at the Olive Garden, hate and make fun of every day. You sound like the type of person who will always find something to complain about. The world owes you a living, huh baby. Valentine's Day is the single busiest day of the year for us. And it SUCKS. the kitchen is backed up and behind by at least a half an hour, some servers are so stressed that they break down and cry or shake or curse when they leave the dining room, and the hosts are all trying to mantain composure while we deal with stupid ignorant people yelling at us because they think we are making them wait longer than they think we said it would be. It's not our fault when your party of 3 turns into a 7 and we can't get you in in 40 minutes. Sometimes yes we do go over quote, but it's not a science, it's an educated guessing game! How are we supposed to know which tables will leave in an hour, and which will camp there for 2 and a half? We make the best judgement we can and HOPE that the other guests will leave so we can seat you in time.
Our shrimp and scallops for the Seafood Alfredo have always been the same size. And like uni said, we aren't the freakin Macaroni Grill. We don't even have fresh garlic or herbs just laying around in the back, we pre-make everything, and yes if you ask for olive oil for dipping you are going to get plain olive oil because THAT'S WHAT WE HAVE. I regret your sauce ended up watery, it just happens sometimes, and the manager comped your meal. What more do you want? As for the salad, when it's busy we have a salad person making all the salads, the servers are up to the mercy of how much dressing they end up throwing quickly onto the salad. In all the business you server prob forgot to ask the salad person for your special request, or the salad person forgot, or maybe their english was poor and they didn't understand. You have no idea how many little things have to go right in order for a dining experience to be absolutely perfect.
We try as hard as we can. And sometimes things go wrong. Sometimes it's the server's fault, sometimes it;s the kitchen's fault, sometimes things just happen. Sometimes the guest is wrong because they don't know how to effectively communicate what they want. I guess my point is, you're not the only one to have things go wrong at an Olive Garden, but there are actually a lot of REAL loyal customers who have mostly wonderful experiences. it is truly a great restaurant, a great place to work, and incredibly clean environment... The only downside is that when it is busy, things fall apart sometimes, and there are some truly horrible customers who I would never wish on any restaurant anywhere. Because of a certain total freak of a lady, I stopped serving and went to just hosting for a long time. Serving pays more, but because I grew to hate certain customers so much, I couldn't stand it. I took the pay cut.
Sorry about the random rant... but I defend my restaurant when I know we are awesome and always dedicated to making the customer happy. Tho there are people who will NEVER be pleased.
The shrimp and scallops have been the same size for the last 5 years I've been there. The number has been identical each time too. The ravioli was over cooked but the pear was cold? The pear is in the ravioli so I guess it's possible they ran out of ravioli and didn't allow them to thaw completely before boiling but that's unlikely considering on V-day we overprep everything. Why didn't they bring your oil and spices? Because we aren't Carrabbas or Macaroni Grill. We give you bread sticks with garlic salt and butter. They give you bread with oil and spices. You want dipping sauce order alfredo (which I'm sure you love considering your meal selection). Can't explain frozen olives. They go from a can in the back to a pan on ice. How was your seafood alfredo sauce? Because it's identical to the sauce on your ravioli yet you didn't complain about that. You want bigger shrimp ask for grilled shrimp. And the picture clearly and accurately shows the size of the shrimp and scallops in the dish. Finally, your meal was free, you came to OG for Valentines Day, a complete embarrassment in my opinion which clearly shoes your unwillingness to treat your wife to an expensive dinner she assumingly deserves. Next year go to the store, buy parmesan, butter, cream, garlic, the biggest shrimp and scallops they have ($13 a lb most likely) a box of fettucini, bag of salad, tomato, olives, whatever dressing you claim you didn't get and make the meal yourself. Guaranteed you'll spend more than the $30 you could have spent at OG, but I'm sure it'll taste delicious.
Obviously you weren't such a "loyal" customer if you are never going back due to ONE bad experience. Not to mention it was on their busiest day of the year. The manager did the best he could to address the problem in giving your money back and apologizing for the bad experience.
Bad service, spill things on customers
Well I had a bad experience here. The server sara she ended up spilling sauce all over me and didnt care to do anything to wipe it off. It was a bad experience. This is a good restaurant and service is very good but sometimes some of the servers are just ridiculous. How can someone spill sauce all over a customer and not even care. She in fact was almost ridiculing me and smiling and seemed glad she did it. It was all over my jeans and the seat and she didnt even clean it off. Then she almost did it again by pulling a bowl out from under me, and almost getting my arm soaked in it. Let's mess up one thing with another I guess... It was upsetting. It wasnt good service at all and I hope servers like that learn to treat people with respect. The management was very nice though... And did everything to make it better
The complaint has been investigated and resolved to the customer’s satisfaction.
i hate you lucy. good job stealth.
really? you're sure she wasn't...and how would you know stealth..you're some loser and ### who sits here commenting on half the posts it seems. First off, get a life and stop giving your -5 sense here...you have no common sense and are blatantly stupid and repulsive, and no one is interested in your ignorant nonsense. Also she didnt jsut spill it on me, she did on the seat and expected me to clean up the seat, which is what I was talking about. And its a server's job to clean up a spill, or do something about it at least not just walk off. And no I would never spill something on someone and barely apologize and leave them sitting in pasta sauce, that would be appalling, but im sure you would since you seem very mean, ignorant, and a total ###. You don't know what you're talking about and only say the wrong thing to make people look bad. Get help fast because you are so rude and stupid it's pathetic...
Small dish
I order the seafood alfrado, and my husband ordered shrimp premivara and the amount on the dish was very small compaired to what we are used to gettting at the olive garden. We had a guest with us and she also ordered the shrimp premivara. We were very embarrassed. We mentioned it to the waiter and he brushed us off without answering. We are not big eaters and are every thing on our plates and were still not full. In the seafood Alfrado there were only four very small Shrimp and four small scallops on the plate. Very disapointed at this Olive Garden.
You scare me. Psycho.
food poisoning: stuffed mushrooms!!
Ate the stuffed mushroom appetizer, no drinks other than water and have been sick, dizzy, unable to eat, sleeping 18+ hours and vomiting when awake for 48 hrs after eating this appetizer at your restaurant 2 days ago.
Tried to reach the restaurant where I ate, but the only contact info is in the headquarters Orlando, FL office, where their office hours are brief and unavailable to warn about this poison tonite.
Saw doctor today and going to see another for more bloodwork tomorrow to get to the bottom of this. Calling attorney once we have the results back from the toxin testing.
Please be so careful eating anything other than pasta and non-meat sauce at Olive Garden. And DON'T drink the wines they push, push push. Go to your favorite home or grille beforehand and enjoy. Their wines are not that tasty and cost you a fortune. You'll easily drop $100+ for 4 folks if you buy their wine with dinner.
Never again.
unfortunately, have missed another 7 meals due to this 'appetizer'. Had 6 vials of blood taken yesterday to determine the culprit, and all were negative. My doc has advised food poisoning. What would you have posted? LOL.
Still vomiting ...
Well yesterday I had ate the stuff mushrooms and also gotten and upset stomach but i'm ok today.
@gottschalk
Did you intentionally name yourself this user name? Or did you forget how to spell gottschalks?... Did you use to work for this retail company before it went out of business or something? LOL
i totally agree with Harpeville... Sounds like a snap judgement to post this. And out of curiousity, you made a point of saying that you only drank water, then ranted about the price and poor quality of the wine.. is that a side note or tasting the same night? something doesn't add up. And suggesting that you drink elsewhere beforehand kind of alludes to you drinking somewhere before, then only drinking water at OG... possible to have picked it up there?
But did your doctor specifically find the cause of food poisning to be from olive Garden? if the medical report doesn't specifically say OG, then you are wrong to accuse them.
What would I do? Ask Og to look at their mushroom supply. What would I not do? Accuse a business without conclusive evidence!
You are still having medical tests to determine the cause of your illness. I really think you jumped the gun in posting this. You should have waited till you had the conclusive medical evidence that the illness was caused by food from OG.
Bad bad nasty food
I have eaten at concord olive garden many times. This visit was 8 people for a b/d party, realling bragging on it with people moved here from Texas. They brought food out on a plate of TRASH, YES TRASH. It had under the food toothpick, sugar packets and plastic off straws. They had used a plate of nasty trash and threw the food over it. Gonna take this to...
Read full review of Olive Garden and 6 commentsBad service
On June 7th, 2010 I was taken my 3 kids to olive garden in Arlington, Texas @ around 6pm {Cooper & I20} because my little girl is only 5 years old and she loved the Calamaries from there and no where else NOT even Macaroni & Grills or Johnny Carinos. We went there every week and for all ocasions. I have never experienced bad service before.
Our server names was Jessica, She is so rude with lots of attitude kind of being racist. Everything we said, she is like "huh huh speak up I have troubling understanding or hearing you.. this is her exact word" never check back on us see how are we doing. When we asked for more salad and breadstick she is like the salad refilled are $3.00 but we never come across this before. All the table around us got their offer on Salad and Breadstick not like I can't paid for $3.00 but it's the principle is count. I always give 20% tips because I know that people work hard with not much of paid just depends on the tips they make. All I know are customer satisfaction are very important.
What make me mad was she can't even gave me a small marianara sauce to go for my sampler. She just bring me a container and tell me to get it from whatever left over on my table and said we do not give it out for free. Im not asking for a big portion just a bit and she said no.
Manager on duties are not helpful @ all. I feel like being treated unfair and she is being discrimated because we are Asian.
The complaint has been investigated and resolved to the customer’s satisfaction.
Our small community experienced a horrible tragedy today as one of our neighbors lost a son in a horrific accident. We wanted to buy the family a dinner that we could pick up from your Bend, Oregon location and then we would deliver the meal to a family of 10 grieving people. I called the Olive Garden and explained that I needed help in trying to pick a meal that would help the family avoid having to be concerned about feeding everyone.
The General Manager, Tina Anthony, spoke with me and was exceptionally helpful and understanding. After I placed the order she said Olive Garden was pleased to donate the meal as a showing of support for the family. I was completely taken aback. I intended to pay for 100% of the meal and her unsolicited offer of community support was more than I could imagine. She explained that Olive Garden is part of the same community I was and this was Olive Garden's showing of sympathy. Absolutely unexpected and moreover, so generous in this day and age that I had to thank Olive Garden for such a community policy and for General Managers such as Tina Anthony. What a treasure.
I insisted on paying but when I picked up the meal for 10. I was told it was $64, well below its fair or advertised value. It was explained that Tina donated some of the meal anyway. Today we are all experiencing in-fighting and suspicion between various groups. It is quite disheartening. This genuine gesture of kindness to is to be applauded. Tina was a star and the whole episode was terrific and lightened the load of this family. I was an Olive Garden "Frequent Flyer" before, but now I am a die hard supporter
I have one complaint. You do not have a place where you can send positive comments. That is unfortunate. Please acknowledge receipt of this compliment so that it is not lost and let me know that it has been sent on to the highest levels of the Company. This is truly an extraordinary corporate policy and it was beautifully implemented, with genuine heart and concern, by Tina Anthony. Thank you.
me and my family had dinner tonight. It way too long for us to be served our dinner we waited over two hours to get our wholemeal done between our are salad and our dinner. Some people in our party did not get all the food they ordered. We ask for again for stuff ordered.
Hi, Me, my husband and my son love olive garden restaurants. But after today probably it was our last visit there. Everything start from we was waiting 15 minutes to our server, servers keep ignoring us and not offer us at least drinks. we left.
on Saturday December 26, 2015 we went to olive garden for dinner as usually I have dinner with my family 2 times a week at olive garden we got the and we have to set for 15 minutes without a server if it was a busy day I will understand but the restaurant was almost empty. it is not okay
Last Saturday, Jan. 20th, my husband and I wanted to go out for a nice dinner. We have recently started going to Olive Garden after many years of absence due to poor quality and service. We had a 20 minute wait which was no problem. We sat in the bar and had a glass of wine.
When we were seated, we sampled some of your house wines and placed our order for dinner. I had my favorite, stuffed chicken marsella (sp?) and my husband had his usual, spaghetti and Italian sausage. Our waitress was new but very nice and our salad came right away. However, after 2 bites of salad, out dinner was served. Needless to say, we were disappointed and irritated that the main course was served so soon. Also, my “stuffed” chicken had absolutely nothing between the layers of chicken and it was also on the cold side. It was not the same an previous orders. The waitstaff didn’t seem to think there was anything wrong and hurried on to help other tables.
I realize it was a busy night due to the fact there were 2 birthday parties going on at the same time. However, I have been associated with the restaurant business for over 30 years and know this is not acceptable as an excuse.
I guess I can sum it up by letting you know how disappointed we were. We were hoping things had changed at Olive Garden. Perhaps not?
The Redding Olive Garden is 90% of the time horrible! You pay good money for bad service. Almost everytime my husband and I go there we get out food before we even have time to finish our salad! All you can eat they advertise, well unless you want your main entree cold, you can't even finish the first salad. You never get more bread sticks until you have already finish your main entree! Why can't they automatically bring out bread sticks WITH your dinner! Our waitress last night (8/7/9) was busy talking it up with some other customers while we were waiting for more salad and bread sticks and of course our main entree was served by yet another waiter, where the hell did he come from? I love their food, but the Redding Olive Garden sucks. I have eaten at other ones and they are wonderful for service and getting you what you want when you want it. I hope the Redding, CA manager reads these complaints.
My 16 year old son take his girlfriend out to the olive garden for her birthday. They both order pasta, my son orders a salad with no dressing and his date orders one with dressing they bring the one with dressing but he never sees another salad come out. Also they bring the bread sticks out, but never return to the table except to leave the ticket for them. This was almost a $30.00 meal and also a special occasion that basicly went bad all becasue they had a bad waitress. I would hope that we would get a gift card from them for this bad experience.
Lisa Brand
Adam Brand
377 Lakeshore Dr.
McCook Lake SD. 57049
Arrived at Olive Garden and was seated by a very nice young lady and fifteen minutes later no one had taken my order for a drink or food. In this day and age money is tight and I will not be back to a restaurant with such poor service with a very good italian restaurant two blocks away. After fifteen minutes we got up and left and went elsewhere, the aforementioned "other"restaurant" where our order was taken in two minutes.
god damn mofos @ olive garden. OGservergirl & Dawniette too are a bunch of discriminating a**holes. They don't like asians. None of them do@ the olive garden. Last time i went there with my parents they kept telling us ''we dont sell anything with dog meat here''. As if we even asked. I was furious and almost punched our server. I was born in Miami and parents are asian immigrants so I do not like any of this. I am an american
@GWM: You expect free refills on salad but only want to pay for ONE meal. If you have to split a meal you are a tightwad and/or not hungry. Either way, don't expect unlimited salad for everyone even if they ordered nothing. IT SAYS IT RIGHT ON THE MENU ABOUT THE ADDITIONAL CHARGE FOR SALAD ON SPLIT MEALS! The server heard what you ordered and cringed inside because it means double the work for half the money and ### and moaning from the cheap ### table. I hate people like you. Olive Garden doesn't owe your entitled ### anything.
food poisoning
On Feb.15, my wife and I had supper at your restaurant.For an appetizer we both had your mussels.About 3 hours later, I became violently ill.I had severe vomiting and diarrhea for most of the night.We do not know why my wife did not get ill.Perhaps her order came from a different bag.We were just starting a 65 day vacation, which is why my complaint is only...
Read full review of Olive Garden and 4 commentspoor service
Our server, Whitney, stood 5 feet from the table as if she was repulsed by us, going over the 2nd menu of specials. We couldn't hear her at all. This was very strange as we are clean, neat people. She did not check on us at all during the meal. She took our plates away before we were done eating. I wish we could have finished our meal, since we paid for it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Exactly... why didn't you say you weren't finished eating. She definitely should have asked before taking your plate away, but you really should have said something...
Also... why do you jump to the conclusion that she was repulsed by you? Maybe she forgot to brush her teeth that day... or maybe she was new... or jusy shy... or both
It's called saying "I'M NOT FINISHED YET."
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About Olive Garden
The menu at Olive Garden features a wide variety of dishes, including classic Italian favorites like spaghetti and meatballs, fettuccine alfredo, and lasagna. The restaurant also offers a range of soups, salads, and appetizers, as well as seafood, chicken, and steak dishes. Olive Garden is also famous for its unlimited breadsticks and salad, which are served with every meal.
In addition to its delicious food, Olive Garden is also known for its commitment to quality and freshness. The restaurant uses only the freshest ingredients in its dishes, and all of its sauces and dressings are made from scratch. Olive Garden also offers a range of gluten-free and vegetarian options, making it a great choice for diners with dietary restrictions.
One of the things that sets Olive Garden apart from other casual dining restaurants is its warm and welcoming atmosphere. The restaurant is designed to feel like a cozy Italian villa, with warm lighting, comfortable seating, and rustic decor. The staff at Olive Garden are also known for their friendly and attentive service, making every visit to the restaurant a memorable experience.
Overall, Olive Garden is a great choice for anyone looking for delicious Italian-American cuisine in a warm and welcoming atmosphere. With its commitment to quality and freshness, friendly service, and extensive menu, it's no wonder that Olive Garden has become one of the most popular restaurant chains in the United States.
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Olive Garden emailsSherring@olivegarden.com100%Confidence score: 100%Supportogsocial@olivegarden.com100%Confidence score: 100%Supportjdinon@olivegarden.com99%Confidence score: 99%Communication
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Olive Garden address1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
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And I'm sure they will live too considering how crowded they always are.
A www, give her a break. Have you ever waited on tables? It's hard work! And for the amount of work needed for unlimited soup and salad the %of tip off the bill probably isn't enough.