Menu
For Business Write a review File a complaint
CB Credit Cards OneAssist Consumer Solutions Without verification decline claims
OneAssist Consumer Solutions

OneAssist Consumer Solutions review: Without verification decline claims

P
Author of the review
2:01 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On October 14, 2022, I purchased the BoAt Rockerz 255 Pro+ Bluetooth Headset from Flipkart. BoAt Rockerz 255 Pro+ Bluetooth Headset began overheating on October 14, 2023, so I went to Boat Service Center Lucknow on October 16, 2023, and the technician said it was an overheating issue and your headset was out of warranty; if you have an extended warranty, please contact the extended warranty provider.

So I called One Assist via Flipkart Customer Service, and she instructed me on how to file a complaint on the One Assist Application. At one point, she said, "Please mention "damage" when filing a complaint on the One Assist app."

The next day, an assist executive contacted me and told me that they would not provide any support for this because you stated damage in your complaint. Then I told her about the process and the reaction of the expert from Boat Service Center Lucknow, who said the product had an overheating problem. However, she stated that we are unable to assist you.

I returned to the Boat Service Center in Lucknow and stated my concerns. Again, the technician stated that it is a manufacturing issue that will be covered by One Assist.

Contacted Flipkart again, and the executive recommended to submit your concern with One assist, mentioning what the technician at the Boat Service Center informed you. Again, I filed a complaint with One Assist, but they rejected it and said they couldn't help you.

They dismissed my complaint without verifying the problem.

From the 16th of October 2023 until the 1st of December 2023, I followed up with Flipkart on this, but they did not provide a remedy.

Please do not acquire a policy from One Assist insurance company since they will offer you ridiculous explanations without confirming the product. Total waste of money and the worst claim service.

Flipkart and One Assist insurance both defraud customers by marketing extended warranties.

My one assist Relatioship Id is- [protected].

0 comments
Add a comment

More OneAssist Consumer Solutions reviews & complaints

OneAssist Consumer Solutions - Wallet Assist plan previlege individual 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
OneAssist Consumer Solutions - cancellation and refund for one assist membership 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
OneAssist Consumer Solutions - cancellation of one assist - service - cust id : 1063434
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
OneAssist Consumer Solutions - redmi note 3 silver 32g
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. OneAssist Consumer Solutions Contacts

  2. OneAssist Consumer Solutions phone numbers
    +1 (800) 266-9930
    +1 (800) 266-9930
    Click up if you have successfully reached OneAssist Consumer Solutions by calling +1 (800) 266-9930 phone number 0 0 users reported that they have successfully reached OneAssist Consumer Solutions by calling +1 (800) 266-9930 phone number Click down if you have unsuccessfully reached OneAssist Consumer Solutions by calling +1 (800) 266-9930 phone number 0 0 users reported that they have UNsuccessfully reached OneAssist Consumer Solutions by calling +1 (800) 266-9930 phone number
    Only Product Enquiry
    +1 (800) 123-3330
    +1 (800) 123-3330
    Click up if you have successfully reached OneAssist Consumer Solutions by calling +1 (800) 123-3330 phone number 0 0 users reported that they have successfully reached OneAssist Consumer Solutions by calling +1 (800) 123-3330 phone number Click down if you have unsuccessfully reached OneAssist Consumer Solutions by calling +1 (800) 123-3330 phone number 0 0 users reported that they have UNsuccessfully reached OneAssist Consumer Solutions by calling +1 (800) 123-3330 phone number
    Customer Service
    +91 808 033 3333
    +91 808 033 3333
    Click up if you have successfully reached OneAssist Consumer Solutions by calling +91 808 033 3333 phone number 2 2 users reported that they have successfully reached OneAssist Consumer Solutions by calling +91 808 033 3333 phone number Click down if you have unsuccessfully reached OneAssist Consumer Solutions by calling +91 808 033 3333 phone number 7 7 users reported that they have UNsuccessfully reached OneAssist Consumer Solutions by calling +91 808 033 3333 phone number
    Customer Service
    More phone numbers
  3. OneAssist Consumer Solutions emails
  4. OneAssist Consumer Solutions address
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, 400059, India
  5. OneAssist Consumer Solutions social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
OneAssist Consumer Solutions Category
OneAssist Consumer Solutions is ranked 33 among 104 companies in the Credit Cards category