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OpenTable review: Your 'customer service'

J
Author of the review
6:59 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Where can I start? Why should I bother. You're an abject failure.
Why? Let me explain.
Date: September 26, 2024. Time: 3:45 PM PDT.
I tried to make a reservation (Pasta Moon, Half Moon Bay).
But to complete the reservation, I needed to fill in some
code you said you would send, and that the attempted at
making a reservation would expire in five minutes.
You did not send the code.
The reservation attempt expired.
I tried to call your 'customer support.' Reaching a human
proved impossible (three tries, on your 800# (twice) and
on your 415# (once)). Same result. "Goodbye."
I will call the restaurant. Your 'customer service' is
non-existent.
How you can remain in business baffles me. I'd like to use
capital letters, but your 'sensitivity' prevents me.
John Joss
1521 Bonita Avenue
Mountain View, CA 94040.
650.962.9590

Desired outcome: Enable your supposed email code-delivery requirement.

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