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CB Internet Providers Optimum Installation
Optimum

Optimum review: Installation

R
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9:43 pm EDT
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Was talked into new fiber wiring for optimum tv and internet was with a tech for 3 hours while he changed it out was told at the end of it we have a problem it will be fixed by our computer dept in a few hours then you can start using your service, well 8 hours later no service then I’m told it’s on the pole outside and we need 72 hours to fix it now I have to miss work to wait for a tech to fix it I want my pay I’ll miss that day reimbursed since if the tech was competent he would have checked the pole before he left

Claimed loss: 275.00

Desired outcome: Monetary compensation

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  1. Optimum Contacts

  2. Optimum phone numbers
    +1 (866) 200-7273
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    Customer Service
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    New Jersey, CS
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    New Jersey, Sales
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    Connecticut, CS
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    Connecticut, Sales
    +1 (631) 393-0637
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    Long Island, CS
    +1 (631) 393-0707
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    Long Island, Sales
    +1 (718) 860-3514
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    NY: Bronx / Brooklyn / Westchester, CS
    +1 (718) 975-1140
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    NY: Bronx / Brooklyn / Westchester, Sales
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  3. Optimum emails
  4. Optimum address
    6 Corporate Center Drive, Melville, New York, 11747, United States
  5. Optimum social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 15, 2025
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Optimum Category
Optimum is ranked 58 among 64 companies in the Internet Providers category
#56 Wifinity Wifinity #57 RiverStreet Networks RiverStreet Networks #58 Optimum Optimum #59 Big River Broadband Big River Broadband #60 Charter.net Charter.net

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Needless charge
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