OurTime.com’s earns a 1.1-star rating from 214 reviews, showing that the majority of mature singles are dissatisfied with dating experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
OurTime Review: Disappointing Results and Low Response Rate for Serious Relationships
I'm a member of OurTime and I'm actively looking for someone to date. I signed up on February 1st, 2023 and got an introductory price of $19.33 for a one-month membership, which was half off the regular price. I thought it was a good deal, so I signed up.
However, I have to say that I'm disappointed with the site. I'm actually out there looking for a match, so my strategy is to write messages to any woman whom I find attractive and who also fits the bill in her profile description. I've messaged maybe 150 women over the last three weeks, just seeing who responds and hoping for the best. Some messages are a quick introduction of myself, while others are quite long depending on what they have to say in their profile.
Here are some takeaways from my experience:
1. I've heard back from only 4 of the 150 women I've written. That's a very low response rate.
2. I've gotten only one like the entire three weeks I've been a member. Perhaps I'm just ugly...?
3. The site claims to give an indicator flag that is visible when someone has read a message. However, I don't see an icon from anyone, whether they responded or not. There's no way to tell if anyone is even getting these messages.
4. There's also no way to tell how long someone has been a member or when was the last time they were logged in. This makes it difficult to know if someone is still active on the site.
5. So, all that being said, I'm beginning to wonder if the vast majority of profiles are fake or just plain so old that they're no longer active. There's no way to know if the person you're writing to is even still alive! Either way, the results have been 100 percent disappointing.
Overall, I wouldn't recommend OurTime to anyone looking for a serious relationship. It's just not worth the time or money. Enter at your own risk.
OurTime Review: Full of Fake Profiles and Scammers - Not Worth Your Time or Money
This dating site, OurTime, is not worth your time or money. As a woman who has used this site, I can tell you that it is full of fake profiles and scammers. I had a six month subscription due to a sale, but it was a waste of money. I reported fake profiles, but they would just pop back up on my matches the next day. The men who do answer are often scammers or catfish. They are usually attractive and well accomplished, but they will try to get you to give them money. They claim to be in difficult situations and need your help. Do not fall for it!
If you do encounter a scammer, try to get as much information from them as possible, such as bank account information, address of bank, name of bank and name on the accounts. However, never give them your own bank information. Then go to the FBI website and report it. I had several scammers, but I never gave them anything. They will get angry with you and try to pressure you, but do not give in.
The other men on the site were either far away, not interested in, or just plain creepy. As an attractive and educated woman, I was disappointed with the quality of men on this site. I wasted my time and money on it.
If you do decide to use a dating site, always meet in a public place and do not give out your address, even for gifts or flowers. Be safe and cautious. I hope this review helps both men and women looking for a dating site.
Money extorted by our time participant
Around March 19, 2023, I met Jack Allen Holmgreen. We progressed to talking by text and email. He represented himself as working in Turkey, routine for him. We became closer through texts, emails and phone conversations. This had become a romance despite never having met; only exchanging photos and as stated above. Then he reported he lost his wallet with no recourse and that his Apple MacBook Pro Laptop crashed and the Apple Store in Turkey had only keyboards in Arabic. So I bought him a new apple laptop, per his pleading request, shipping it insured overnight. Total expenditure for this was $1,916.00.
Now, he was afraid of running out of "minutes" on his phone and had me buy 2 $500. gift cards, photograph and send the photos to him. TWICE.
Next, he said he needed $12500. in order to get his shipment of goods home to the US (Chicago, I was told). I told him I didn't have that kind go $$. He settled for $5300, which I wire transferred to his bank, "Centennial Bank", in Texas. I have the routing and account numbers. Total into me was now $8278.00. Then he begged me for more... Please prevent this con man from swindling other unsuspecting women. I also have a copy of his passport, which he provided as a gesture of trust
He does own property in Hunt, TX. His DOB is 3/7/1955.
Desired outcome: Recover the $8,278 owed me.
On line service for ourtime
I restarted my subscription with our time. I had a prior subscription under another email address ( [protected]@gmail.com) but the same phone number
When I restarted the subscription I used a different email address ([protected]@aol.com) phone number is [protected].
For the past 3 days I have attempted to get into Ourtime . I have sent numerous messages to Ourtime I AM NOT ABLE TO GET INTO OURTIME when I am asked to verify with my phone number it will NOT let me into Ourtime because the phone number is already in the system
If you cannot resolve this return my money
To Marianne L Goncher
Need to change my phone number
3/3/2023 Every time I try to go into my account it goes straight to my phone number, the problem is that's my 'OLD' PHONE NUMBER! There is so way for me to change it from there. So that leaves me writing you here.
USER: AngelBaby78
OLD: [protected] Monterey CA 93940
NEW: [protected] Pacific Grove CA 93950
SO I CANT VERIFY ITS ME TO GET ON AND PAY TO GET STARTED
And by the way, I have been a member off and on for many years with no problems. So I would truly appreciate this handled in a timely manner.
Thank you, KD Taylor
[protected]@aol.com
[protected]
Desired outcome: Change my phone number to the [protected] and of course the 50% off I was promised to come back would be great.
My being unable to get into site.
After joining this site, after a short while I could not get into the site and it got fixed within hours. The second time I couldn’t get in, it was fixed the next day. From the beginning of February, I called every day and was told I simply had to wait as once my problem was handed over to tec, they whoever they are had no control. Recently,I had no choice but to ask for a refund as I could not get into the site. The service is absolutely disgusting! I every day still get requests on the site wanting to meet me. Although the service is horrible, I want to get back on this site.
Desired outcome: To be back on the site
Cannot get into site.
Over a week ago, I could not get into the site so I called. It is over a week now and this is deplorable. This happened a few times before and within hours it was fixed. Now, I am still unable to get into the site. I would ask that the problem be fixed immediately. I received notification from Ourtime that I have many messages and likes. Every day that I called I was told it would be fixed the next day. What kind of service is this that when I call, I give the same complaint and am told the tech people have been given my ticket. Please show me good service please.
Desired outcome: That I be able to get into the site immediately.
Not getting an answer to a comment I sent an email not long ago
I sent an email, about a week ago, on you first page it shows a 25% discount, & the 6 months option is the one I choose it was for $12.08, on next page price was twice as much, I can't afford twice as much, & I don't understand why price went up from the one to the other, it should be same on every page, & a person should not have to pay 3 months at the top, if they want to only pay month to month, they should be allowed to pay month to month, I would like an answer this time, If your site is going to do this then you ad is being false with people, & you should do better, & even offer free messaging instead of us having to pay
Desired outcome: I'd appreciate a response soon.
Do not renew my subscription to our time and refund $141.75 that appeared in my account on 9/13/2022
On 9/13 I was charged $141.75 for a renewal of my subscription. I believe I told them that I found someone in April and did not want my subscription renewed. Please refund these monies.
If you look into my profile you will see that on 2/23/22 I cancelled my subscription and told you to cancel my auto renewal.
I had purchased Our Time on line. I believe I used my Wyndham Rewards Visa card ending in 8997, probably in 8/21.
Customer Service
I can’t login or change my password! I’ve tried for two days. You can’t call on the weekend, and they didn’t call me back Friday after leaving a phone message on Thursday. I can’t find a customer service e-mail anywhere. I’ve wasted literally hours of my weekend, continually trying to login or change my password. There is no customer service!
[protected]@gmail.com
Desired outcome: Fix it for me!
I cannot login and I have tried to change my password and it will not allow me to. I can’t get a hold of anybody and I am so pissed off because I was supposed to talk to this woman this weekend. If this was a free site well OK then but since I pay and there is no customer service on a weekend when that’s normally the biggest time people use this site and they’re just screwed. I am so pissed.
Ourtime
This site is just a massive money making con and should NOT be allowed to advertise on national tv.
All the women's profiles are either computer generated or have been made up by women who work for Ourtime.
When I complained to them, about this, they blocked me from using the site but left my profile on there and are still charging me a monthly subscription!
Don't join Ourtime, it is just a complete waste of time and money
They have maybe 1% of real profiles on Ourtime
If you are in your 40’s, 50’s or 60’s and you really want to be with a younger woman, try J4Date.club
- I met my g/f there. She is 17 years younger than me, but we have been happily together for two years. You won’t find a younger woman on Ourtime (except of con artists and catfishers), so don’t waste your time and don’t feed Ourtime crooks. They make money on fooling people and billing them for long-term membership when they sign up for free trial or for one month. It’s unwise to trust them with your bank details.
OurTime.com
I opened an account with OurTime.com on Friday July 15, 2022 soon after 15 mins of being on the site I was not happy with the site I called immediately no response so now I’m emailing this company wanting a full refund of my monies I paid. Please cancel my membership asap! Any questions or concerns you have you can contact me on my cell at [protected]. I no longer want this membership I have no use for it and today’s date is Saturday July 16, 2022 at 12:25 pm.
Ourtime dating service.
My name is Dawn Bennett-Thompson. I joined Ourtime last year in December 2021. After talking to a man that I very much liked by the name of Dann Anderson from Luton uk. After a few months of talking to this person he asked me for 700 euros for a flight back from a country he had been arrested in because he had gone there to sort out some business with units he had built which had collapsed and injured people. He said he needed the money for a return flight to Luton as he had exhausted all his funds. This was very alarming to me and I was very disappointed in this site to let obvious scammers to use this site. I decided not to talk to this person or anyone else on this site. I was informed by Ourtime on my page that this person had been removed from the site but received no explanation why. I have not used this app since but I have been charged 5x£19.99 from Dec 30th 2021 to April 30th 2022. I am requesting a refund of the full amount paid £100.00 for unused site as I’m sure you can check up on. I called Ourtime to cancel this subscription but they obviously didn’t do it. Not Able to complain before as I’ve been hospitalised for a few months. Pictures sent of Dan Anderson to me.
Desired outcome: Refund of all subscription payments made. Thank you
Arbitrary rules
I was in contact with a member and ourtime canceled his membership for "fraudulent activity". I called customer service and they couldn't or wouldn't tell me why. I suspect he sent either his email or phone number; it is recommended not to do that but is not prohibited. The site has many misleading aspects but this I the last straw for me.
My profile name is Jan, email [protected]@gmail.com.
The memer I want reinstated is myselfandyou, his name is Michael
Desired outcome: I want his membership re-instated and his messages returned to my account. If ourtime would contact me I will provide the member's name for reinstatement
Subscription
My email address is [protected]@gmail.com
On Monday I took out subscription for 3 month and paid first installment but have not been able to use it
Desired outcome: I wish for this problem to be sorted asap please so I can enjoy what I've signed up for thank you
Ourtime.com
I really don't mind paying for a service but don't lie to me while providing the service. I HATE deceitful a business. I found an interesting date, I messaged her...the banner said, "message XxXXX for free" but when I pressed send I was required me to pay $30 to $70 to send the message. Don't lie to me!
Desired outcome: Remove the banner that says "message for free"
Renewal of account or profile
Renewal of account or profile
I had gone on the side and turned off the automatic renewal on November 10thjust after they charged me on November 5 then about November 28 I went in and deleted my picture and all the text information off of my profile. Then I went over and did a cancellation because they were too many prostitutes it wanted money for sex and women that would ask for money give me an excuse as they were living in their car Lauster cars didn't have their IDs and couldn't get money and so on and so forth in other words my reason for canceling was too many phonies and cons. Yesterday they did a $48 charge on me through my PayPal and I made it Lee upon getting the notification from Paypal about the charge went online and the automatic pay was turned back on and the account was not completely deleted I had also Santa email message to Support telling them the reason I was canceling enter immediately take my profile off of there when it said it it still be active through about December 4. I did a re-delete through the website and put in there I wanted a refund gave the same reason for deleting and I thought I already previously deleted it I never received an email confirmation the first time or this time either one about deleting the account or turning the auto pay off. I filed a complaint resolution through Paypal already today we'll see what happens
Desired outcome: Refund my money
Hello..my account was renewed without my consEnt! I cannot get into my account...it won't use the phone
# I gave, which is a home phone. I don't have a cell phone. Please help me. My name is Paula Gilbrook...pgilbrook@aol.com My home phone is [protected]. Please contact me a.s.a.p. Thank you.
Dating service
I paid to join this service a year after I became a widow, after loosing my husband. I thought this was what I wanted, but it's certainly not for me, I've tried over and over to cancel this service but getting no where, this is causing me terrible anxiety. I've even paid to cancel this service but it's still continuing. I can't stop this thing. I got a job in a golf club two months ago, trying to rebuild my life, and I have people coming in saying they see me on this site. I've had to leave my job, I'm so ashamed. Why is this happening? I've had enough, I've lost everything, but yet your still carrying this on! I spoke to people on the phone, once again I've paid a cancellation fee yet your still showing me. Stop this now, I can't cope with this anymore
Emails deleted
Hi,
I had been corresponding with a member who's membership come to an end, but the emails in my inbox were deleted along with Her profile, I wanted the content of the messages and had no warning that they were to be deleted, I have spoken to so called customer service who were no help, those were my messages and should not have been deleted by anybody but me or lost at the end of my membership.
Rod Parsons
Desired outcome: Copy of messages emailed to me
OurTime.com Reviews 0
If you represent OurTime.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About OurTime.com
One of the standout features of OurTime is its user-friendly interface. The website is easy to navigate, and the registration process is straightforward. Users can create a profile, upload photos, and start browsing through potential matches in just a few minutes. The platform also offers a range of search filters that allow users to narrow down their search based on specific criteria, such as age, location, and interests.
Another great feature of OurTime is its robust messaging system. Users can send and receive messages, as well as chat in real-time with other members who are online. The platform also offers a unique feature called "ConnectMe," which allows users to talk on the phone with their matches without revealing their phone number.
In addition to its messaging and search features, OurTime also offers a range of other tools and resources to help seniors navigate the online dating world. The website has a comprehensive FAQ section, as well as a dedicated customer support team that is available to answer any questions or concerns.
Overall, OurTime is a fantastic platform for seniors who are looking to connect with others and find love later in life. With its user-friendly interface, robust messaging system, and range of helpful resources, it's no wonder why OurTime has become one of the most popular dating sites for seniors.
Overview of OurTime.com complaint handling
-
OurTime.com Contacts
-
OurTime.com emailsactivities@ourtime.co.uk100%Confidence score: 100%Support
-
OurTime.com address6th Floor, 55 Strand, London, England, Greater London, WC2N5LR, United Kingdom
-
OurTime.com social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 27, 2024
Most discussed OurTime.com complaints
Fake moving companyRecent comments about OurTime.com company
Ourtime, unable to log on or open the app after having paid for a subscriptionOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.