OurTime.com
Reviews and Complaints

Met john f gardner, profile name johngardnerluv
$6550 thousand dollars gone to release him from the military as a medical doctor.
Have also almost $4000 for medical equipment.
I want the money refunded I want him found, he apparently had a car accident in frankfurt germany on the way to the airport is in critical condition but responding to treatment. he is in a military hospital there.

My name is stephanie and I have been on and off ourtime.com - my compliant is that this is the 2nd time I have met a scammer, this last gentlemen was an expert at it... It seems if you are widow then your more at risk for this type of individual... No, I did not give either of them any money.

Unfortunately I do not have any of his information, my subscription expired and I have no intention of ever using a dating site again.

I'm sure his name wasn't kevin white and i'm sure he wasn't from cape may...

Thank you for listening.

Stephanie procopio
[protected]@lfdriscoll.com

This is a con, must be stopped from taking peoples money.
I hope a class action will fix this company from doing what they do. The parent company (people media), has a great section about no refunds but they still do not accept the fact that they have made an unauthorized charge to an account. Never give them any info at all. Band together to stop this. It will be a long pull but even for a small return or nothing this will only continue if not stopped.

I Joined our time and since I have joined I am not able to access my account. They continue to take almost 30.00 a month for nothing. I cannot contact them for technical difficulties such as email access, profile access, or just plain access to this dating site. Its ridiculous, I have sent so many letters and complaints and I have not heard back from anyone that represents Ourtime, they are excellent at one thing and that is taking your money like clock work each month. Beware of this site, and don't give them your credit card !
I am not working with my bank to reverse the months of charges I have been billed. So frustrated when you cannot speak to a real person or even get a courtesy email back from someone. BAD IDEA ! anyone else have a similar problem with our time ? I am so done and will not fall for there marketing trap again, my credit card is being held hostage.

A very frustrated single member

Was contacted
and communicated with a man and ended being scammed out of $8000. Claimed to be a crude oil trader, from Portugal, living in NY. Left for Europe about 2 weeks after we met online. That was end of September. The money scamming part kicked in early November. Sent him money early December. He is very good. I found online some sentences verbatim from 2 of his emails. It was too late.

Just last week, another man contacted me via the site. A Petroleum Engineer, from Germany but grew up in London. Had to leave for London 3 days later to see his daughter, and a seminar. Sounded Asian, and I commented on that and that his profile was eeriliy familiar to another one, asked him for more information to continue. Within 2 days, he has deleted his profile and stopped comminating.

I am requesting my fees I paid from Oct 2016-Dec 2016, refunded back to my paypal account, Dec 9th 33.98 Nov 1 18.97 Oct 29th 33.95 for a total of 86.90
It took me some time, but then I caught on to your fraudulent system, how I caught you was the same man's picture appeared with 2 profiles, the first said never married, no children, 2 days later the same man viewed me, but he was divorced and 4 children, The same pictures are always on who's available to chat 24 hours a day, don't they have a real life? Then all the profiles were written very similar, retired, self employed, large amount of income. When you did chat they all said the same thing, ( a computer program perhaps) I am giving you the opportunity to repay my fees, if I do
not receive them in my paypal account within 24 hours, I am turning you in to the Internet fraud, US Department of Justice, and contacting Sorbonu Banerjoe, consumer reporter of Tampa Fox 13, and PayPal resolutions dept., If you refund my account I will drop the actions. You may reach me at [protected]@email.com or [protected]. Patricia Crago

It was December 7th, 2016. I received my bank statement today, and I noticed a charge of 32.36. So, I tried calling the number but got the answer machine. I don't know who you are, but you need to put that amount back in my account. You have no right to take money out of peoples account without authorization. I give you 5 days, before I get my lawyer involved. How do you get peoples information. Your a theif, and I want my money back.

I had clicked on a one-month subscription for a special rate, but my paypal account got dinged for a 3-month subscription. I called to get a refund so they backed my membership down to one month, but would not honor the "special" rate that was used a click bait. The person on the phone was not very polite and she basically told me that next time I need to be sure to click the correct button. At first I thought that maybe it was my error, but after reading numerous complaints describing this exact same scenario, I now believe that it is a true bait and switch tactic that this company knowingly uses.

After I signed up, I was contacted by a seemingly nice guy and when I finally pressured him to speak on the phone after about 3 days, he had a very thick african accent and was talking on a voip phone with a terrible sound quality. I reported this fake scammy profile to ourtime immediately, but they never removed it!

I was contacted over and over again by similar fake scammers and reported every one, but they were not removed either. This site is totally bogus and I would not recommend it to anyone ever.

Our Time is a dating website ran by People Media 50+ network aimed at deceiving and ripping off its subscribers seeking companionship. They scam members by sending fake computer-generated and previously written communications sent through false member's profiles to you. Our Time sends these "flirts" as actual "messages", and notifies its members to make you believe that people are interested and contacting you. The catch is that you cannot open or read these "messages", nor reply to them unless you select a subscription plan and enter your credit card information first.
Once you have paid you can then open your fake "messages" only to realize you've been scammed by a fake or empty profile and cannot get a refund!

Also, when you enter your credit card information they enroll you into future automatically payments. So if you decide to leave the website you will still get billed monthly unless you stop the auto-renewal yourself.

1. This site is operated by the same company as Match.com, so match is advertising this site for older people and ...they go there, increasing the gross for themselves this tricky way. Honest? - Not very much.
2. So, the majority of clients on Ourtime are the same people of that older age as the ones in Match - what;s a point? Just a trick.
3. The difference is - Match ch has just 3 days trial ( I didn't try, and what could you find out in 3 days - it is just them, who got your credit card and then constantly charge, with no refund, until you would just lose it ( card I meant).
4. Both sites are keeping profile information for themselves and use it constantly. You can see there people, who have not been on the site for 1 month and longer. They are still presented to you in your search suffering, you are still able to send them message ( they could never get, but you will have a hope still), so you are surrounded with mysterious people and "communicate: with them, while they already are not there.
Shame and swindling.
Someone should check this site how legal is it to manipulate with our information.
5. What is even more disgusting - their "matching" service is just Bias: you are matched with bunch of people, who are 15-0 years older than you are and then you ASKED as for desirable age range. Well, maybe men do have such desire ( not sure in the age so close to "The End' ), but ladies - do you really expect young guy 20 years younger than you are would be Really interested in you? Do you?
Then why do they do that, naming this "breeding" process as 'Matching" ( maybe with special scientific approach..) No mystery is here - just crap and manipulation and I am sure - far beyond the law.

6. I should agree - they are having an option using which you could report suspicious activity. They do and act fast. At least that. No any other positive features of this site.
None.

I have been charged 3 times on same day for this site first 4.32, then 21.63, then 58.42 I want this taken off my credit card or I will turn into the Better Business Bureau I will give this a couple of days for a reply then it will be turned in thank you.

Tony

I signed up August 24th & within 2 hrs tried to cancel. I was told I cannot be refunded the $34 fee. The site does not run well & some how it changes your profile whenever it chooses.
The other profiles are sometimes exactly the same which leads me to believe their profiles have also been changed.
Do not waste your money!

This site actually fills in your 'a little about me' section if you don't fill it out. When I hid my profile and deleted that section content, when cancelling my paid subscription, they auto filled it.
"I've always been an old soul. I enjoy my whiskey and my jazz. I love a good night of music and talking. Love classics and authenticity."
This is all completely false and filled in by Ourtime without my permission or consent. It also portrays me as an alcoholic. I'm fairly certain this is illegal and is definitely slanderous at best.
I will be forwarding this to Internet Fraud agencies as well as using all Social Media sites to spread the message.

I was not able to download my picture, even though I followed the instrctions and my photo met the criteria.
Sent twice their form for the customer service - no response. In order to finde their number had to do outside internet search.
Called them - they instructed me to send my photo to them. I did - nothing happened for 72 hrs, I called back customer service - talked with Carlo, he told me that the email address [protected]@OurTime.com was wrong.
He sent em email to attached my photo.
I did, they sent me email with the instruction how to download picture, the same instructions which I followed to begin with and it did work.

I called back talked with Patrick who said they did not received my picture, even though they responded to my email.
I re-sent my picture, again receive back just instruction how to download the picture.
I will cancel my membership. Too bad that this company claims to focus on seniors yet it has unacceptable customer service

I have a white box pop up requesting information. I filled out everything but it will not accept my last 4 digits to my credit card. I call my credit card company and they said there were no problems on their end. Please clarify. Iris Vegas d o b 9/25/1952

In april, 2016, I signed up for one month on our time site. I got billed for a full year, which I never agreed to, then when I asked for a refund, they shut me out of the site completely and never refunded my money. They just took my money and stole it like the thieves they are.
I will be reporting this to the ftc as well as the attorney general in their state.

I had the automatic renewal turned off and had no intention of renewing. They charged my card anyway, and say that I changed it back. I did not. They will not refund my money. This is a fraudulent company. I am going to have to cancel my card in order to keep them from charging it in the future. Run as fast as you can. Over half of the contacts I received were fakes. Stay away.

Money hungry site that informs you of the messages, flirts, likes and etc that you receive. But to even view them, you have to pay more than $20! They will not let you post on your profile other means of contacting you. You cannot even say that you aren't paying for the site! On this site you will be paying for everything! Absolutely ridiculous! There is nothing good about OurTime! Better stay away from this place and save your hard earned money!

End of January 2016 I paid and joined OurTime.com without fully investigating the web site. My account has been compromised 3 times where changes in my profile information was changed by someone other than me. The flirts and messages I received were from scammers from all over. When I would try to get info to verify them, they would disappear. Today, I was blocked from accessing my account and the help desk was unable to help. Tried to get my money back when I was not allowed access to my file without creating a new profile. Already paid for one, why would I pay for another. I finally told them I wanted my profile and any info about me removed from the site. They told me they removed the info. I requested a refund and was not given satisfaction. Spoke to 3 different people on 3 different phone calls today, 2 of the people were in the Phillipines and one in Costa Rica. Could not understand the people from the Phillipines. Could not get them to transfer me to the U.S. because they said all calls were sent to random call centers and they could not do that. Asked for a physical address for the parent company and was given 2 different post office boxes in Dallas Texas. DO NOT WASTE YOUR MONEY ON THIS OR ANY OTHER DATING SITE!

On 2/13/16 I signed up for a 6 month subscription on OurTime.com. Upon doing this a box appeared on the screen for a free exposure to ItalianMeetPeople.com. I clicked on it for the free exposure I was suppose to get. The next day 2/14/16 I noticed a charge of 3.99 on my Credit Card. I did not authorize this. Only the initial charge of 53.88. I called my Credit Card company and stopped payment (I know its only 3.99) but its the principal of the matter. You give this company a credit card payment and they think its a blank check to charge you whatever they want. I'm real close to calling the BBB and my Congressman.