OVH
Reviews and Complaints

So, I decided to try OVH and got myself a VPS service, paying 266 Euros a while back on 15th February, 2023. However, they came back to me asking for my national ID or passport information as I had missed sharing it initially. They said that since I did not agree to send this information, the refund process would take between 9 to 14 days to be completed and that it was not entirely under their control. This gave me some doubts, but I had faith and waited.

But, I have noticed inconsistencies in the messages they wrote to me on different dates about my refund. As of writing this, it has been a total of 23 days since I first made the payment, and still, unfortunately, the refund has not come through yet.

I hope that they can sort this out quickly and refund me the money I have been waiting for, as any longer of this could really hurt my trust and loyalty towards them. Overall, it has not been the best experience with OVH, but I hope they will work on their customer support and policies moving forward.

I bought a server from OVH and apparently it came with 256IP's, but when I checked my account, all that jazz wasn't there. I wrote some tickets and no one got back to me after waiting one day. That's when I decided to call them and that's when they told me that I had to pay more money for every IP. Ugh, I was ticked off, but I ended up buying a few extra IP's and paid right away. But get this, it took like a whole day to activate them. Seriously, OVH, you gotta step up your game. That experience was not cool.

OVH, ah man, what can I say? I've been using this hosting service for a while now and I gotta tell ya, it really isn't all that great. The interface is just way too complicated for my liking! I mean, come on, I'm not a computer genius or nothin', I just wanna be able to navigate a website without feeling like I need a degree in computer science. And don't even get me started on the statistics, or lack thereof. It's like they don't even care about providing their customers with basic information about their website's performance.

But you know what the worst thing about OVH is? The customer support, or lack thereof, should I say. It wasn't great to begin with, but now they've gone and done away with it altogether! I mean, what kind of a company just gets rid of their support system like that? It's pretty crappy if you ask me. And if you try to get in touch with someone to help you out, you're forced to go through this annoying series of questions and you still don't even get to talk to a real person!

Honestly, OVH has become so bad that I'd rather use a free hosting service at this point. The only reason I haven't switched to a different platform yet is because I really don't wanna deal with the hassle of moving all my stuff over. But let me tell ya, if I had the option to switch without all the hassle, I would do it in a heartbeat.

So yeah, I wouldn't recommend OVH to anyone. If you're looking for a good hosting service, do yourself a favor and look somewhere else. OVH just ain't worth the headache.

Been using OVH for a few years now and gotta say, not super impressed. The customer support is pretty garbage. We've been dealing with some hardware failures for about 10 days now (servers and routers) and all we get are these automated emails saying they'll fix it in 10 days and not to bother them in the meantime. Like seriously? We've already lost over $15k in this mess.

Honestly this isn't the first time we've had problems with their support either. It's been consistently unhelpful all year, but this recent episode takes the cake.

Yo, I gotta say, OVH ain't all that great yo. When I tryna open up the dashboard, it's so freakin' slow, bruh. Sometimes it don't even open, so I gotta refresh the page and try again. And then, on top of that, the email ain't even workin' fam. I've tried following different guides and stuff, but it's like, nah, still not working. And when I hit up the customer care, they straight up said that they can't help me out yo. What kind of service is that? But then, when I asked for my money back, they suddenly wanna be a helpin' hand and all that jazz. They told me to configure some MX thing, and they even sent me a link to read up on it. But even after doing all that, the email still ain't working. Yo, I've been paying for this service since 12-09-22, which is like over 2 weeks ago, and my email still ain't workin' yo. So save your money. Don't waste it on OVH.

OVH ain't that good, I tell you what. They promised me the world, but when it came down to it, they failed to deliver. I've been trying to get some support round here, but they don't seem to care. I opened a ticket and waited for 3 whole days, but nothing happened. I even had to ring 'em up multiple times, just to get them to take a gander at my problem. And when they finally did, all they wrote was some standard text. It was a load of baloney if you ask me.

I shelled out for one of their dedicated servers, with a whopping 500mb network speed, but the most I ever got was 30mb. Sometimes it'd spike up to 100mb, but most of the time it was crawling around 50mb. I spent a good two weeks trying to make the darn thing work, but it was no use. So I decided to cancel my service, but even that was a hassle. I've been trying to contact them to stop taking money from my account, but it's like talking to a wall.

All in all, I wouldn't recommend OVH to anyone. Stay far, far away.

I been using OVH for a long time, almost seven years now, and I gotta say, back in the days everything was good, but now it's like a real mess. The customer care service is really BAD, like, very BAD. They don't handle your issue properly, and they just try to steer away from it. They close the ticket before you even have a chance to reply. And if you try to contact them again, they will make you open another ticket. It's pretty frustrating because the problem never gets solved in a single ticket. And, oh boy, getting in touch with the support team is a freaking nightmare. You need to go through a lot of obstacle courses to reach them, and when you finally manage to get a hold of them, it's like a miracle.

The worst part is they don't send reminders for invoices, and sometimes they straight up close your domain service because of it. And when you complain about it, the customer support team says that they have sent you an email indicating the upcoming invoice, but in reality, they haven't, and their own system confirms that.

It's pretty frustrating to deal with all these issues, and I would give no stars to OVH if possible. I think it's high time to switch to a better service provider.

Yo, lemme tell you bout OVH (ovh.com). So, I tried to sign up with these guys and they got me jumpin through all sorts of hoops just to become a customer. They wanted me to send a pic of my credit card, photo ID, and even a selfie of myself holdin my credit card. What kinda sketchy biz is that?! And if they ain't feelin me, they just close the ticket without even tellin me why. Talk about rude! And get this, they want me to upload these personal pics to some sus website and they only "promise" to delete it later. Uh, excuse me, but that's not very reassuring. And don't even get me started on their customer service or lack thereof. Had to reopen my ticket twice just to get some BS response that says they won't tell me why I got declined. Like, come on now, just spit it out already!

Long story short, ain't nobody got time for all that nonsense. Do yourself a favor and stay far away from OVH. Trust me, you'll thank me later.

Firstly, I must say that OVH is not the best company when it comes to customer satisfaction. The fire incident that happened recently left their clients in a very bad situation. After the fire, OVH focused only on their infrastructures, without giving any thought to the customers who were left without service and data. It was a very difficult time for businesses that had their data stored with OVH.

What surprised me the most was that OVH did not try to communicate directly with their customers. They did not reply to the tickets nor did they pick up the phone. As a result, customers lost a lot of work, money, and even their businesses. In short, OVH caused a very big damage to its clients.

I strongly believe that OVH should have provided an auxiliary server to their customers for a rapid interaction and to maintain some level of work. This could have helped clients to load back from a local backup and keep somehow the work going. Unfortunately, OVH did not provide any help to the users. It appears that OVH only cares about the money their clients bring in, not the clients themselves.

Overall, I do not recommend OVH when it comes to cloud hosting because they might leave you without any backup plan in the case of an emergency. You might end up losing your data, time, and even your livelihood. OVH has a lot to improve if they want to keep their clients satisfied and loyal.

I don't know about you, but I'm super dissatisfied with OVH. I thought they were a legit business with top-notch services, but BOY was I wrong! They use some seriously shady tactics to get more money out of their loyal customers who just want to downgrade their services. And if that wasn't enough, they even suspend crucial services that businesses rely on, all because of their own mistakes and laziness. You'd think that they would be more on top of things and fix any issues they caused ASAP to avoid legal trouble, but nope - their customer service is the WORST, and don't even get me started on their claims department. It's like they don't even care about their customers at all! I'm so ticked off that I'm going to keep posting updates about this issue, so stay tuned.