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CB Parcel Delivery Services ParcelABC Delivery service failure and unjustified return charges
ParcelABC

ParcelABC review: Delivery service failure and unjustified return charges 1

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10:49 am EST
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ParcelABC has failed to deliver my package appropriately, contrary to standard delivery practices. The package was returned without ensuring the recipient had the opportunity to collect it. No note or proper communication was provided to the recipient, which is inconsistent with ParcelABC’s usual protocol.

The returned parcel was received in a damaged condition, with the contents affected. ParcelABC is now attempting to charge additional fees for the return of the package, despite this failure being caused by their own negligence.

This represents a clear breach of service obligations under European Consumer Rights laws, which guarantee adequate services and make service providers liable for damages caused by failures in service.

Desired outcome: Immediate waiver of all return-related charges.Full refund of the original delivery fee.Assurance of corrective action to improve service quality.

Confidential Information Hidden: This section contains confidential information visible to verified ParcelABC representatives only. If you are affiliated with ParcelABC, please claim your business to access these details.

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M. Labadie
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Nov 22, 2024 3:15 am EST
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Request ParcelABC to waive the return fee as well as pay for the losses which were incurred due to failure of service. If they refuse, cite the European jurisdiction in matters concerning the rights of the consumer and proceed to mail a letter to the local consumer protection organization.

  1. ParcelABC Contacts

  2. ParcelABC phone numbers
    +44 208 089 4996
    +44 208 089 4996
    Click up if you have successfully reached ParcelABC by calling +44 208 089 4996 phone number 10 10 users reported that they have successfully reached ParcelABC by calling +44 208 089 4996 phone number Click down if you have unsuccessfully reached ParcelABC by calling +44 208 089 4996 phone number 9 9 users reported that they have UNsuccessfully reached ParcelABC by calling +44 208 089 4996 phone number
    5%
    Confidence score
    Customer Service
    +44 203 769 6985
    +44 203 769 6985
    Click up if you have successfully reached ParcelABC by calling +44 203 769 6985 phone number 2 2 users reported that they have successfully reached ParcelABC by calling +44 203 769 6985 phone number Click down if you have unsuccessfully reached ParcelABC by calling +44 203 769 6985 phone number 0 0 users reported that they have UNsuccessfully reached ParcelABC by calling +44 203 769 6985 phone number
    100%
    Confidence score
    Business Support
    +370 520 78 298
    +370 520 78 298
    Click up if you have successfully reached ParcelABC by calling +370 520 78 298 phone number 1 1 users reported that they have successfully reached ParcelABC by calling +370 520 78 298 phone number Click down if you have unsuccessfully reached ParcelABC by calling +370 520 78 298 phone number 0 0 users reported that they have UNsuccessfully reached ParcelABC by calling +370 520 78 298 phone number
    100%
    Confidence score
    Lithuania
    +48 221 634 262
    +48 221 634 262
    Click up if you have successfully reached ParcelABC by calling +48 221 634 262 phone number 2 2 users reported that they have successfully reached ParcelABC by calling +48 221 634 262 phone number Click down if you have unsuccessfully reached ParcelABC by calling +48 221 634 262 phone number 1 1 users reported that they have UNsuccessfully reached ParcelABC by calling +48 221 634 262 phone number
    33%
    Confidence score
    Poland
    +34 910 603 223
    +34 910 603 223
    Click up if you have successfully reached ParcelABC by calling +34 910 603 223 phone number 4 4 users reported that they have successfully reached ParcelABC by calling +34 910 603 223 phone number Click down if you have unsuccessfully reached ParcelABC by calling +34 910 603 223 phone number 6 6 users reported that they have UNsuccessfully reached ParcelABC by calling +34 910 603 223 phone number
    Spain
    More phone numbers
  3. ParcelABC emails
  4. ParcelABC address
    5 Underwood Street, London, N17LY, United Kingdom
  5. ParcelABC social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all ParcelABC contacts