ParetoLogic
Reviews and Complaints

Hello,

SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, ebooks and the like. With support for over 26 currencies, we provide digital download product publishers a way to accept online payments for their products.

I am sorry to hear about the problems you had experienced when contacting us. Our Customer Support team can be reached toll free at [protected]. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. There are also prompts to tell you which extension you need depending on what the issue at hand is. You can also reach us through email at customerservice@safecart.com.

Please write or call us and we will be happy to help you.

Best wishes,
Chantelle
SafeCart Customer Support
www.SafeCart.com

Hello,

SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, ebooks and the like. With support for over 26 currencies, we provide digital download product publishers a way to accept online payments for their products.

I am sorry to hear about the problems you had experienced when contacting us. Our Customer Support team can be reached toll free at [protected]. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. There are also prompts to tell you which extension you need depending on what the issue at hand is. You can also reach us through email at customerservice@safecart.com.

Please write or call us and we will be happy to help you.

Best wishes,

Chantelle
SafeCart Customer Support
www.SafeCart.com

Bought Regcure on line. Online ad stated $10.00 coupon off of $ 29.91 single computer usage. Purchased Regcure. Was charged $ 39.94. Want immediate refund.

Additionally, Norton Premiere and McAfee wer previously on computer prior to installation of Regcure. After installation of Regcure a viral spam was founf on computer that sends pharmacetical ads to numerous E-mail contacts every day. Cannot fix

regcure is a total lie, I tryed it on my windows xp computer, it said I had around 10000 problems. When I upgraded to windows 7, with a fresh install regcure said I had 294 problems - with a CLEAN, installer LEGALLY Bought, offical software. And regcure lied to make me think there were problems with the software that the official Microsoft gave me!

I bought RegCure for 30 USD, but when I compared it side-by-side with Norton's registry cleaner, I discovered the latter one more errors on my computer and did a better job of cleaning them up. I decided to go with Norton, but when I asked for a refund from RegCure, all I got was the run around. Do not buy RegCure!

I bought this product & then realised
I had a virus protection anyway and I have been trying to get the mentioned regcure removed from my comp, I have NOD32 antivirus which is brilliant coupled w ith Nortton360 & I am trying to get my money backfor RegCure all i have had it for is 18hrs before realising I Didn't need it.

I recently downloaded regcure in hopes of getting rid of an error 48. It was the first solution i recieved when i tried typing in error 48 into google. I apparently have 2767 errors on my computer, and it only managed to eliminate ONE error...which needless to say wasnt the error I was looking to get rid of. It wasn't worth the download at all.

REGCUR DID NOT DO WANT IS WAS SUPPOSE TO DO STILL HAVE RUNDLL ERROR ALSO SAID PRICE WAS 29.90 CHARGED 39.00 $10 IS ALOT EXTRA
DENIS INGEBRIGTSEN

I've registered online for the software and was charged and paid for the software. When I've tried to use it, the company wants me to pay again. This company doesn't have a phone number to call to make a complaint.
Please advise,
Herb

RegCure was downloaded to fix my slow PC. After I ran the scan and paid for the software the "PanoStandAlone" pop up thing started. When I googled it I found it is a spyware and others have it and still others got it after downloading RegCure. I'm not happy...my CD drive is now possessed it keeps openning and closing, over and over and over!
NOT GOOD!

i did not hear from you .so i will get intouch with my city card bank.you said that my my payment would be refund back. i will tell city band that i am fileing a fraud complaint.

|I recently aquired the free download of the regcure product and paid for the full programme using my visa credit card. When I tried to do the upgrade I found it would not install and therefore does not work. I intend to take off the free download immediately and wish to have a full refund of the money already paid back into my Visa account.

Thanking you for a speedy resolve to this matter.

I want to say that I was downloading the free Microsoft Security Essentials(MSE). I decided to do it to my old old laptop which is so slow that I replaced it...ok so somehow this pareto logic program snuck in there because I was careless in getting MSE. It's easy to be misled, and by golly I unintentionally jumped the track. When I began to realize it wasn't the same program (MSE) I'd gotten and was running on my desktop and new laptop, I clicked the X and got rid of it. It had set me up by saying I had over 1000 errors and it was going to fix them if I just clicked OK...or FIX THEM or whatever. I had an old memory come back of the registry ripoffs of which I've read over the years. I went after MSE more carefully and now it's running on my old laptop. Not only is pareto a ripoff, but they have ways to make u think u R getting a Microsoft free product and they give u theirs. Reminds me of the Cowbird's laying of her eggs in other birds' nests and they raise her young. Avoid Pareto at all costs. Dr Stan in Mesa

I down loaded pareto logic Regcure on the 3rd feb 2010 still waiting for my license code its now 8th feb 2010 no response from Pareto Logic

D. Atkins England

I have been using RegCure for over a year without a problem. It was recommended by several independent sources. It looks like the majority of complaints revolve around the "Free" trial, which cleans 19 or so problems, but ask for you to purchase the product to fix the remaining problems. What did those people expect for Free?
I have never called Pareto, but they have always answered my Emails.

I use RegCure for 1 year, and it is really good. Before RegCure, windows and internet started very slow, but now everyting is ok. First you think that it does nothing, but it really fixing your computer (sorry if my english is not so well)

REGCURE IS A PROGRAM WHICH CLEANS AND OPTIMIZES YOUR PC BY CLEANING THE REGISTRY KEYS OF YOUR COMPUTER
THROUGH SCANNING...

BUT REGCURE IS NOT THAT EXACTLY AT ALL...

because regcure is a scam!
regcure is a product of paretologic company.
please dont buy or download any paretologic product and run all of its function, like installing and using the product!

and when im dragging files, they cant be dragged completely!Also, it slows the performance of my computer!

it's all because of the regcure!, it destroyed my registry keys!

(the one's who's readin' this)
please dont use any paretologic product for your own computer's sake...

kennethcanapi23@gmail.com

I ran RegCure 3/16/09 and it found, guess what, over 1, 300 errors on mine and fixed 19, same as Rita. Then on 4/3/09, my identity was stolen. I can't link it to RegCure, but am suspicious. diviney@embarqmail.com

I have paid for program but unable to download.

I have paid for program but unable to download. I was charged $49

Warren McNeilly
7 Orchard St. Greenville, RI 02828

Email wmmcneilly@msn.com

wmmcneilly@msn.com

I bought Driver cure from Paretologic, installed program but I am very dissatisfied with the product,
I tried the phone number [protected], was redirected than informed that all representivies are busy.
I need to know how to get a credit back I removed the program.

anyone know?

Bogus Software. PLEASE DO NOT PURCHASE. I am trying to get a credit on my card. It states it is free, however charges you more than what the charge is listed on the web site. There is no phone number and no response when you email customer service.
It also does not do anything to the virus' or your computer. It does not repair.
I finally found a phone number [protected] however I am still trying to reach someone to give me a credit.
THIS IS A FRAUD!

I agree, but disagree totaly. It does more damage than that. You are right. It's useless. It's FREE with a HIGH COST if you want it to work. Some others are AVG 8.0, Spybot: Search And Destroy, and many other PC safety things. And don't trust Windows Genuine Validation, if it appears and you've PAID. If you pay about 6, 000 pounds for a computer, and WGV comes up. They're scamming, ifyou've bought it in a shop. Peronaly I don't trust safety you download off the Internet, or Windows, or about 99.99999999999999999999999999999999999999999999999999999999999999999999999999999999999% of the Internet. It's always the "free" ones that say you have X viruses.

I downloaded this product yesterday at a special $10.00 off the regular price of $39.90. According to the band check I receive today I was charged the full price. Since downloading I find that my computer is running very much slower. I should like at least the advertised $10.00 refunded. Judging by my computer performance since using the product, i should get a total refund!

Beware people!

Joyce Coleman

I purchased RegCure on 9/11/07, in hopes that it would help my system. It did not! In addition, my external hard drive now no longer works, which has invaluable information on it, and I am quite upset. Please refund my money. I am not a computer wiz, so I cannot say whether or not RegCure is responsible for my hard drive malfunction, but, I can say it hasn't helped either.

Downloaded the above spoftware with the understanding it would erase all errors and speed up my computer.
Well it did exactly the oppposite.
My computer has'nt had any errors erased and they told me to enter the license code, which I did and then the window came up that they wanted top hit me fopr more money to buy some more of their product.
I believe this company should be prohibited space on the internet.
I am in the process of requesting my refund.

I too purchased RegCure on the basis of its scan of my computer. I have had another registry 'cleaner' called RegSmart. It seemed to work o.k. but when the scan made by RegCure showed over 600 'errors' I was floored! I had just scanned with RegSmart the day before and it indicated my registry was 'clean.' Being impressed, I bought the program.

Much to my regret, this program has caused many problems with my computer. Missing files, folders, trying to access the internet (why?) trying to access some security files (Per ZoneAlarm) and, now, I have a new Home page with missing toolbar data and download data (Mozilla Firefox). I stopped using it to scan my registry for fear I will have more problems!

I just sent them a e-mail requesting a refund and I will also inform my credit card company of this complaint in the event I get the run around! Something is out of whack here, and I mean to end it b efore more damage is done to my files.

I am so sorry that I did not find this complaint board BEFORE I downloaded RegCure! I is horrible, my computer froze up, my flash player stopped working, my computer became real slow... I could go on and on. I was able to uninstall this piece of [censored] software... Thank God... after spending the last two days trying to get my computer back to it's previous condition BEFORE Regcure, I am happy to say my 'puter is working like she use too!

One more thing:

D O N O T D O W N L O A D F R E E REGCURE! D O N O T B U Y!

Some time ago there info popped up on my desktop computer saying they would fix slow computers. I believe I paid $24.95 with a credit card. After that I tried to "clean up" my computer, but RegCure said I needed to pay $39.95. I didn't want to, but have no way of finding them to cancel or ask for my money back. They are on my computer everytime I go on professing their ability to check my computer and fix whatever is wrong. They say there are about 17, 000 things wrong.

Regcure advertises that they are a FREE registry repair software. After running their FREE scan it shows you have many problems and they will fix them for $29.95. Thats not free software. I paid the money expected things to be fixed but everything is the same as it was before . Their claims are false. First as being free and second of fixing registry problems. This company or should I classify them as a group of thieves should be addressed and dealt with. They should not be able to lie to the Public, STEAL our hard earned money with false claims of PC repair and of a faster PC. It is a lie and should not be tolerated! You have my e-mail address and I would appreciate a response to my complaint. Thank You for letting me vent.
Russell

RegCure claims to be a free registry cleaner ("freeware") yet after you go through downloading it, they tell you you have hundreds of registry problems on your computer and in order to fix it you have to pay for it! Why not be upfront instead of being deceptive?
I fell for this twice over a period of time and I am angry at their deception.

The program cost more than I expected through not reading the fine print. {my fault] The program runs once or at the most twice & then refuses to run again. Contacting Paretologic 4 times to date brings a quick response & the problem goes away until I try to run it more than once or at the most twice. They are most apologetic & ostenibly helpful but it is not getting fixed! They have also agreed to refund the money if I want. Don't buy it! It is a total waste of money & what to me is more important a total waste of time contacting them.

RegCure crashed my comupter. But I got my money back and my complaint was that the cashier SafeCart took two payments instead of one and expected me to wait over two weeks to get my money back. I had already lost time and money getting the computer fixed and I was supposed to wait to get my money back. I don't think so! I used the BBB in Victoria, B.C. to push them to give me my money back posthaste. They did. Paretologic said: We have submitted the refund to our e-commerce company, Safe-Cart. However, it still must go through our transaction processors and occasionally other institutions which can add time delays. What "transaction processors"? What "other institutions"? Is this something that should be looked into in the way of "customer satisfaction" so that the customer is serviced better and well. It's a mockery to our intelligence. You'd think they would hang themselves on all that red tape. But the inconvenience is on us.

Hi guys i would like to cancel my regcure payment, because when i was going to buy it, it said 29 dollars and something, and now it say 39 dollars an something, and i dont like the program because my computer is still slow, so please guys i wan to cancel my payment, i paid by paypal, so please i need your asnwer as soon is posible, tell me what information do you need to cancel it

I just purchased this and cant find a way to cancel it, it really must be a scam or you would have a place to cancel if you need to and cant get help to do so..

Hello Inez

Thank you for your question.

If you are experiencing difficulty with the RegCure program, please send an email to support@regcure.com and someone from our technical support team will be delighted to assist you. Most often repeat errors are due to empty registry keys which are recreated by Windows.

If your issues were due to invalid or incorrect entries in your Windows Registry, we are confident that RegCure will alleviate these problems.

If RegCure is up for renewal and you do not wish to renew, you can simply remove it from your computer using the Add/Remove programs function in your Programs menu.

RegCure licenses are for a 1 year term, and they are not automatically renewed. This is entirely voluntary on your part, so please do not be concerned that another payment will be deducted.

Please let us know via email to support@regcure.com if we can be of further assistance to you.

Kindest Regards
Laura
Paretologic Customer Support Team

I downloaded the regcure free trial, cleaned like 20 errors and shut off my computer. The next time I turned my computer on my entire desktop did not load. I had to restore to a previous time point. I would suggest fixing registry issues with rediget. Google registry errors and rediget. Regcure scared the crap out of me.

yaaaaaaaa same problrm with me
never buy regcure
it is really more than a trojan
i m unable to scan with my hp all in one
plz anyone dont use it

I to have RegCure[RC] and have had problems with my HP all-in-one printer after running the RC scan. I try to use my HP to scan/copy a document and receive an HP-CUE overflow error. I restore registry back to before RC scan and no longer receive HP-CUE overfow error. You can add HP reg keys to RC "ignore list" so you don't have problems with HP, not a small task as there are many reg keys to go thru after running a RC scan.

I as a IT Tech have found many times running RegCure does not like HP Printers, , it always remove what seems to be a file called number 1 and I have to put hp driver disk in to reload this file and then it's ok, , running regcure creast problem again upon reboot..possible others have had this problem. hope this helps someone

I too downloaded reg cure and it froze my computer. I tried to call immediately...no answer. I e-mailed...no answer until a day or so. i cancelled my order but they refused to refund my money. i never used the product and had to pay to get my computer reconfigured. I would appreciate a refund if anyone from reg cure is reading these comments.

if my reg cure isnt working properly by tomorrow i would like a refund

To whom this may concern;
I installed the software on 7-21-08 and on the 23rd I started having problems with my computer and the one program I use all day everyday I can't use. I need some help ASAP...I can't enter anything into this program which is causing me to get behind in my work. I am the CFO of a company and can't preform my duties when my computer is not working properly due to software I downloaded in hopes this would protect my computer not stop me from working. I leave work at 5:00pm eastern time and arrive in the morning at 7:00am. My number if someone can call me is [protected] x: 223. I would greatly appreciate it if someone could call me and walk me thru getting my computer back to normal.
Thank you in advance for your prompt attention in this matter.
Lynnea

RegCure did NOT fix the presence of SYSMON.EXE. How could it? The program puts itself in the Documents and SettingsAll UsersApplication DataSysmon folder of its own and insinuates itself into your default PJG browser to save all its (many) screen snapshots. Frightening stuff.

I eventually received a refund.

Yes I will be asking for a Refund also, Regcure does more damage to a computer than a trogen. Totally has damaged my video card's registry entrys I had to do a full format. It also deletes needed windows reg files.

I uninstalled regCure after I was informed by a prompt that my subscription was up… That’s funny; I was under the impression that I only had to pay once not annually! Anyway, after I uninstalled the regcure with the uninstall software my screen started to flicker. It continues to flicker..and eventually stop after 10 to 15 minutes ALL DAY! It’s like regcure is still running but nothings there. I have a new slogan for them .. RegCure … the crappy gift that keeps on giving.

i want to reinstall regcure coz it's pretty useless by the thing is like glue! how many times did I tried to reinstall but this bug simply does not want to get out of my laptop! what to do! I think of suing the company behind regcure!

afrter using regcure my computer no longer works windows is missing files and drivers so yes i am pissed

We have a number of issues on our laptop (Norton360 is broken; can't unstall, can't reinstall; various downloaded programs' setup.exe files will not work; Nero was working fine and stopped; cannot reach various servers online (iTunes Store download server, etc.) ; various browsers no longer work - only IE and Opera work, etc. We installed and ran RegCure. Every couple of days it finds 100+ empty registry keys and activeX issues. I fix, they come back. Tonight I ran a scan and fix about 12 times. I cannot fix the last 4 or 6 empty reg keys even though it says fixed. I ran it 12 times in a row including at least 3 times with wireless turned off so netw not an issue. I have tried to download both Spybot and Hijackthis and neither setup.exe will work so cannot download. I am foiled at every turn. I figure I have a virus or a supervirus and Norton360 is disabled so I'm disastrously exposed.

Does anyone know what fixes these issues? Why would RegCure tell me the empty registry keys are fixed and an immediate scan shows they are not? How do I find out which reg keys are empty? Please email if possible. This laptop (HP, Vista - which is a NIGHTMARE) is 11 months old and I want to pour acid on it and set it on fire. Thanks,
Peg C.

Please check my subscription renewals. How many times I have paid for privacy controls. I was invited to renew in 2018/2019 when I had already had a current subscription . I incorrectly renewed when I had a current subscription. I believe I have already got 6 months or more before renewal is due.

Please advise
William J A Dewar

no more to add

The program does not detect all what it says it does compared to other ones, and its expensive compared to to other ones.

I purchased your Paretologic PC Health Advisor, It needs the license ket so it can fix PC probelems

AVG PC Tuneup worked much better for me

i really dont see why one needs to buy it to see its a scam. cmon its fking obvious.

RegCure is a scam. Charged way too much. Got my license keys, but then found out does not work on 64 bit systems. Not told that in ads.
DO NOT BUY

I want my real lincence key number so i can access my antivirus software or i want my money returned i just bought it 10min
ago an yall gave me the wrong number i will get a lawyer if yall dont fix this problem soon $50 is alot of money

I need a valid licence number so i can access my antivirus software

RegCure is rubbish.

I bought the software last week. I got no licence key. I had to send two emails before they replied, sending me the key two days after purchasing. They explained
that the delay was due to an error. Checking the web, this seems to be a common problem!

Okay, I got the licence key I paid for so I installed and ran. THANK GOD I TOOK A SYSTEM RESTORE! It detected over 2500 errors then proceeded to "fix" them.
I ran again, and surprise surprise, more errors. In fact, each time I ran it, it reported anything from 20 to 400 errors! Hmmm. At this point I rebooted.

I got loads of boot errors. RegCure had deleted essential registry values needed for the correct functioning of my PC. That's when the system restore came in really
handy.

I have now asked for a refund - their site offers a 57 day money back guarantee (why 57 and not 60?). And I WILL get my money back, even if I have to call
my CC company and cancel the transaction.

I tried "ADVANCED SYSTEM OPTIMIZER" – it costs $29.95 but they offer a 30 day free trial period. It cleaned up my registry (1700 errors), and my PC is working
fine. There are loads of other useful optimization features, so it looks like a good product.

EVERY TIME I TRY TO RUN A SCAN IT ASKED ME TO REGISTER MY LISENCE. NOW THEY ARE TELLING ME I HAVE REGISTERED TO MANY TIMES.
PROGRAM NOT WORKING.
I CAN'T EVEN CONTACT THEM TO TELL THEM MY PROUBLEM

Regcure Spyware is program was to make computer work faster but slows it down. This electronic costs 39.00$ it was payed by credit card. This product should not be on the market it is a disgrace. Help me get my money back. They dont even offer a telephone to call and talk about the product.

I never received a confirmation Order number or serial code by my e-mail like they promised so i can't activate the program. I paid $29.95 on my credit card to something called clickbank order number FD2JM9TB.

Beware!

Hello Tina1 C,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at [protected] (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.

Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com

I also purchased and downloaded the REGSERVO program and paid for it to fix my computer but every time I run the pc scan it tells me I have hundreds of errors. Now my Dell Dock file is not functioning. Can anyone give me an answer on how to fix it?

Thank you.
TC

I have had the same type of problems. After buying REG CURE years ago with no
satisfaction and no response and being ignored, I carried my computer to a shop
and paid $150 to have it repaired and reloaded. Of course I lost all my stuff. I also
think that the errors were false and I bet Reg cure doesn't use their own product.
Jim in Schnecksville PA

I bought regcure software after my laptop crashed. I called to register the product and stupidly allowed myself to be talked into a remote repair being done by one of their recharge for 220.00. It solved nothing. I called back three times, after the last call and doing everything they told me to do I ended up with no Internet and had to take my laptop to a computer repair shop today anyway. Very expensive lesson. Spent 330.00 total with this company. Its a sham. They are nothing but snake oil salesmen.

I purchased the 39.99 software to clean up my laptop. I called to register the product as the website suggested and let them talk me into having one of their recharge do a remote repair. I now have no Internet connection. Whatever they did destroyed the driver to my wireless adapter. My laptop is now being repaired the right way. Total rip off and I'm out $330.00. Feel stupid. Learned an expensive lesson.

it hosed a new puter, the kind that lacks backup op sys discs... this is a very bad combo of events. it even hosed the recovery sector. puter won't even get into setup mode.

a terrible company w/a big pr front and back. i'll bet they are very anti regulation... pro war...

Hello

SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, games and the like. With support for multiple currencies, we provide digital download product publishers a way to accept online payments for their products.

Any problems you have regarding any of the software vendors we work with we will be happy to assist you with by contacting our customer service department by phone at [protected] or email at customerservice@safecart.com

Regards,
Kristy

SafeCart Customer Service
www.SafeCart.com