Patterson Kaye Resort’s earns a 1.0-star rating from 1 reviews, showing that the majority of guests are dissatisfied with their stay.
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I made a reservation at Patterson Kaye Resort from December 20th to December 23rd
I made a reservation at Patterson Kaye Resort from December 20th to December 23rd. The reservation was for 12 people from 3 families. Unfortunately, a few days before the 20th, the town resort is in entered RED ZONE, as per Public Health due to the Pandemic. This meant that no more than 10 people were allowed to be out in their town. As we were 12 people, I contacted the resort facility on Dec 16th, stating that we would be breaking the law if we came there and therefore they should cancel the reservation. Since then, they have been telling me that they will cancel and refund, but nothing has been done. I have all the correspondence in emails and can submit that if necessary. First, they told me that they are not getting new reservations, therefore they have no funds to process a refund. Then I asked them to give me a reservation for another date, they told me that they are already sold out for that date, which clearly means they are taking new bookings but not refunding money. This cancellation was not our fault as it was their town which entered the RED Zone during the pandemic. Regarding this scenario, we had inquired during the reservation and were told that if we cancel due to reasons related to the pandemic, we will be refunded the money minus $50. Please reach out to me if there are any questions or if you require any more information. Thank you, ***.
Is Patterson Kaye Resort Legit?
Patterson Kaye Resort earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Patterson Kaye Resort Reviews 0
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About Patterson Kaye Resort
Overview of Patterson Kaye Resort complaint handling
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Patterson Kaye Resort Contacts
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Patterson Kaye Resort phone numbers+1 (705) 645-4169+1 (705) 645-4169Click up if you have successfully reached Patterson Kaye Resort by calling +1 (705) 645-4169 phone number 0 0 users reported that they have successfully reached Patterson Kaye Resort by calling +1 (705) 645-4169 phone number Click down if you have unsuccessfully reached Patterson Kaye Resort by calling +1 (705) 645-4169 phone number 0 0 users reported that they have UNsuccessfully reached Patterson Kaye Resort by calling +1 (705) 645-4169 phone number+1 (647) 588-7739+1 (647) 588-7739Click up if you have successfully reached Patterson Kaye Resort by calling +1 (647) 588-7739 phone number 0 0 users reported that they have successfully reached Patterson Kaye Resort by calling +1 (647) 588-7739 phone number Click down if you have unsuccessfully reached Patterson Kaye Resort by calling +1 (647) 588-7739 phone number 0 0 users reported that they have UNsuccessfully reached Patterson Kaye Resort by calling +1 (647) 588-7739 phone numberManaging Partner
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Patterson Kaye Resort emailsjulio@pattersonkayeresort.com99%Confidence score: 99%Managementrobel@pattersonkayeresort.com96%Confidence score: 96%info@pattersonkayeresort.com95%Confidence score: 95%Support
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Patterson Kaye Resort address1360 Golden Beach Road, Bracebridge, Ontario, P1L 1W8, Canada
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Patterson Kaye Resort social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 07, 2025 - View all Patterson Kaye Resort contacts
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