Few months back I visited Pep Home in Mdantsane City I had on sports gear and a small backpack so I got inside the shop the lady by the door rudely asked me to leave my bag by the parcel counter and I told her there is import belongings in my bag n scared to leave it but she forcefully asked me to leave it. I have to take out my wallet 3 phones car keys and something for the small child that I was with. The other day I had to take out my documents out of the bag and go around with cause I couldn't leave them by the counter since it's written you leave them by your own disk. I wanted to say she can follow me as they normally do when you shopping. She likes to follow a person and shout at the same time. I'm reporting this cause it's not the 1st time this happens the other day I forgot my keys there I guess they came out. I don't wanna mention about staff and their items always don't have prices so you can't buy because they don't have a price. Sad part I like their stuff they affordable and nice.
Desired outcome: They can be trained to have customer service and know how to communicate with customers.
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