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Perfume Emporium
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2.6 22 Complaints
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Perfume Emporium Complaints 22

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3:25 pm EDT
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Perfume Emporium Failure to deliver

Perfume emporium, I ordered and paid for two aftershaves on 19th June when neither arrived asked for money back, I keep being fobbed off with excuses What a mug I should have looked at the review of this firm before ordering anything, its a scam steer clear of them. First they said it was the post office, then they would send a cheque.now they are saying it will take a further 65 days to resolve the matter. The aftershaves were not cheap Ive lost about £60. not as much as some but these people have to be stopped.

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6:52 pm EDT
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Perfume Emporium Nondelivery of goods

This company does not deliver goods. It blames postal losses to begin with then promises to re-send. When goods do not arrive refunds are promised, then promised within 30 days (according to their terms of business). Then when the money still does not arrive we are told that it has been deposited and to check with our bank. When we find that the bank has no record of funds and go back once again to Chris, he promises to send it within 3 days. Still waiting. There is no contact number to speak to anyone. Please check the website and note all the complaints. This should not be allowed as it is obviously a scam and money is being used to generate interest for the company. I intend to take the company to the small claims court, but something should be done to stop it at source.

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Pawel
GB
Jul 26, 2009 3:05 pm EDT

Genny Bobroff is referring to perfumeemporium.co.uk, which is fairly clearly a scam site. Ebonywone33 is from America so i suspect she means perfumeemporum.com which seems to be a legit US site.

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Ebonywone33
Gilroy, US
Jul 23, 2009 3:09 pm EDT

I have ordered a couple of times from Perfume Emporium and I have had wonderful results. I received what I ordered in a timely manner. I have no complaints for this compay. They were wonderful and I had a wonderful experience and will order again from them in the future.

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Overview of Perfume Emporium complaint handling

Perfume Emporium reviews first appeared on Complaints Board on Jul 17, 2009. The latest review perfume empire — products are not even worthy as air-fresheners. was posted on Jan 5, 2019. The latest complaint Refused refund was resolved on Jan 23, 2014. Perfume Emporium has an average consumer rating of 3 stars from 22 reviews. Perfume Emporium has resolved 9 complaints.
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  1. Perfume Emporium Contacts

  2. Perfume Emporium phone numbers
    +1 (877) 782-6580
    +1 (877) 782-6580
    Click up if you have successfully reached Perfume Emporium by calling +1 (877) 782-6580 phone number 0 0 users reported that they have successfully reached Perfume Emporium by calling +1 (877) 782-6580 phone number Click down if you have unsuccessfully reached Perfume Emporium by calling +1 (877) 782-6580 phone number 0 0 users reported that they have UNsuccessfully reached Perfume Emporium by calling +1 (877) 782-6580 phone number
    Customer Service
  3. Perfume Emporium emails
  4. Perfume Emporium address
    3440 West Warner Ave., Suite C & D, Santa Ana, California, 92704, United States
  5. Perfume Emporium social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Perfume Emporium Category
Perfume Emporium is ranked 27 among 36 companies in the Perfumes and Fragrances category

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