Olfactif’s earns a 1.0-star rating from 2 reviews, showing that the majority of fragrance enthusiasts are dissatisfied with their curated scent collections.
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Disappointing Experience with Olfactif's Customer Service: A Review
So, I was really excited to try out Olfactif and ordered a package from them. But, unfortunately, I never received it. I was really disappointed and decided to reach out to their customer service team to see if they could help me out. But, let me tell you, the response I got was not what I was expecting at all. The person who responded to my email was extremely rude and unhelpful. They didn't even try to help me resolve the situation and just left me feeling frustrated and angry. To make matters worse, I'm now out $100 and have nothing to show for it. Needless to say, I'm not a happy camper right now. I really wanted to like Olfactif, but this experience has left a bad taste in my mouth.
Olfactif's Perfumes: Good Scents, Sketchy Business Practices
Olfactif's perfumes are pretty good, but I gotta say, their way of doing business is kinda sketchy. I sent my buddy a ONE month subscription as a gift, but then they went and charged me again without my permission (like, seriously, why would anyone do that to a gift that's going out of state?). And when I tried to email them to tell them not to send it, they didn't even bother to respond, even though I sent the message way before business hours.
So now I'm stuck paying for something that didn't even go to my state. And I'm not the only one - another person had the same problem and had to get their bank involved. It's just not a good look for a business to be pulling these kinds of shenanigans. I mean, if they had just let me be a recurring subscriber and spread the word to all my friends, they could have made way more money in the long run. But I guess they'd rather take the quick $40 and risk losing customers in the process.
Overall, I'd say Olfactif's perfumes are worth trying out, but be careful if you decide to sign up for a subscription. And if you do run into any issues, don't expect them to be very responsive or helpful.
Olfactif Complaints 0
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Is Olfactif Legit?
Olfactif earns a trustworthiness rating of 72%
Reliable, but always remember to protect your data.
Olfactif.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Olfactif.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Olfactif
The subscription service is designed to cater to the needs of fragrance enthusiasts who are looking for something different from the mainstream perfumes available in the market. Olfactif offers a carefully curated selection of fragrances from some of the most renowned niche perfume houses in the world.
The fragrances are selected based on their quality, uniqueness, and the story behind them. Each month, subscribers receive a box containing three different fragrances, each with a unique story and character. The fragrances are carefully packaged and presented in a way that enhances the overall experience of discovering new scents.
Olfactif also offers a range of other services, including a fragrance shop, a blog, and a fragrance quiz. The fragrance shop allows customers to purchase full-size bottles of the fragrances they have tried and loved, while the blog provides valuable insights into the world of fragrance.
The fragrance quiz is a unique feature that helps customers discover their fragrance personality and recommends fragrances that match their preferences. This feature is particularly useful for those who are new to the world of niche fragrances and are not sure where to start.
Overall, Olfactif is a unique and innovative fragrance subscription service that offers a personalized and curated experience to its subscribers. With its focus on quality, uniqueness, and storytelling, Olfactif has become a favorite among fragrance enthusiasts and is sure to continue to grow in popularity in the years to come.
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Olfactif Contacts
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Olfactif phone numbers+1 (312) 880-7176+1 (312) 880-7176Click up if you have successfully reached Olfactif by calling +1 (312) 880-7176 phone number 0 0 users reported that they have successfully reached Olfactif by calling +1 (312) 880-7176 phone number Click down if you have unsuccessfully reached Olfactif by calling +1 (312) 880-7176 phone number 0 0 users reported that they have UNsuccessfully reached Olfactif by calling +1 (312) 880-7176 phone number
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Olfactif emailssupport@olfactif.com99%Confidence score: 99%Support
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Olfactif social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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