Philz Coffee’s earns a 1.0-star rating from 2 reviews, showing that the majority of coffee enthusiasts are dissatisfied with their brews.
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I ordered coffee beans from Philz Coffee online
I ordered coffee beans from Philz Coffee online. Unfortunately, they didn't deliver it to me. I reached out to their customer service and they offered to refund or send a replacement. I chose the replacement option. However, I haven't received the replacement yet, and despite sending three emails, I haven't received any response from customer service. It's quite frustrating because they don't have a phone number to call. I would really appreciate a full refund and I think they should work on improving their customer service and providing better resolutions to customer issues. Thank you!
I bought four pounds of Philz Coffee on August 9th, 2022
I bought four pounds of Philz Coffee on August 9th, 2022. My *** account got charged $86.86 on August 12, 2022. Philz Coffee said they shipped my order on August 12th, but the *** in *** where I get my mail told me that Philz Coffee didn't ship my order. I tried to contact Philz Coffee customer service today at 10:30 AM. I made four phone calls and reached four company voice mail boxes. These were in four different departments, *** Accounts Payable, and Wholesale Sales. Each voice box recording said that Philz Coffee doesn't answer phone calls and that the office was closed. I emailed my order problem details to a Philz Coffee email address and got a robotic response saying they can't respond to my issue. My complaint is that Philz Coffee took $86.86 from my bank account, chose not to fulfill my order, and refuses to respond to any attempts to contact them for an order refund. If they're not already out of business, they need to be forced to close down. They're stealing from me and probably many other customers.
Is Philz Coffee Legit?
Philz Coffee earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Philz Coffee. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Philzcoffee.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Philzcoffee.com you are considering visiting, which is associated with Philz Coffee, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Philz Coffee have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Philz Coffee website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Philzcoffee.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Philz Coffee. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Philz Coffee Reviews 0
If you represent Philz Coffee, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Philz Coffee
One of the standout features of Philz Coffee is its extensive selection of handcrafted blends. Each blend is carefully crafted and roasted in small batches to ensure optimal flavor and freshness. From their signature "Philz Way" blend to their various single-origin offerings, Philz Coffee offers a diverse range of options to cater to different taste preferences.
What sets Philz Coffee apart from other coffee chains is its emphasis on customization. At Philz Coffee, customers have the opportunity to personalize their coffee by choosing the bean, roast level, and even the brewing method. This level of customization allows coffee lovers to create a cup of coffee that perfectly suits their individual preferences.
Another notable aspect of Philz Coffee is its commitment to quality. The company sources its beans from around the world, ensuring that only the finest and most ethically sourced coffee is used. Philz Coffee also prioritizes sustainability, working with farmers who employ environmentally friendly practices.
In addition to its exceptional coffee, Philz Coffee prides itself on providing a welcoming and friendly atmosphere. The staff at Philz Coffee are known for their warm and personable service, making every visit a pleasant and enjoyable experience. The cozy and inviting ambiance of their cafes further enhances the overall customer experience.
Furthermore, Philz Coffee has expanded its reach beyond its physical locations by offering online ordering and nationwide shipping. This allows coffee enthusiasts from all over the country to enjoy the unique flavors of Philz Coffee from the comfort of their own homes.
Overall, Philz Coffee stands out as a coffee chain that prioritizes quality, customization, and customer satisfaction. With its handcrafted blends, commitment to sustainability, and welcoming atmosphere, Philz Coffee has established itself as a leader in the specialty coffee industry.
Overview of Philz Coffee complaint handling
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Philz Coffee Contacts
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Philz Coffee phone numbers+1 (415) 834-5933+1 (415) 834-5933Click up if you have successfully reached Philz Coffee by calling +1 (415) 834-5933 phone number 0 0 users reported that they have successfully reached Philz Coffee by calling +1 (415) 834-5933 phone number Click down if you have unsuccessfully reached Philz Coffee by calling +1 (415) 834-5933 phone number 0 0 users reported that they have UNsuccessfully reached Philz Coffee by calling +1 (415) 834-5933 phone number+1 (408) 466-4563+1 (408) 466-4563Click up if you have successfully reached Philz Coffee by calling +1 (408) 466-4563 phone number 0 0 users reported that they have successfully reached Philz Coffee by calling +1 (408) 466-4563 phone number Click down if you have unsuccessfully reached Philz Coffee by calling +1 (408) 466-4563 phone number 0 0 users reported that they have UNsuccessfully reached Philz Coffee by calling +1 (408) 466-4563 phone numberVarious Positions
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Philz Coffee emailsrecruiting@philzcoffee.com98%Confidence score: 98%Hrmarketing@philzcoffee.com98%Confidence score: 98%Salesinfo@philzcoffee.com97%Confidence score: 97%Supportsupport@philzcoffee.com95%Confidence score: 95%Supportwholesale@philzcoffee.com88%Confidence score: 88%Sales
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Philz Coffee address1258 Minnesota St, San Francisco, California, 94107-3408, United States
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Philz Coffee social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Philz Coffee contacts
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