Playboy Enterprises
Reviews and Complaints

I ordered a one day trial for $1 and then received two $40 charges on my credit card bill. When I called only days after the initial trial, they were extremely uncooperative, and claimed to have sent me an email with terms stating that if I didn't cancel I would be charged, and are flat out refusing to do anything to refund me. This a complete scam and I need to know who to talk to in order to get this resolved.

I have paid Playboy Plus for 2 years subscription not 1.5 months, I am getting pretty pissed off as they aare pretty wealthy and I am not working as I have had major heart surgery and I have parkinsons disease? They are the ones that breached the contract. not me. I want to have something done, maybe a little extra money would not hurt? Thanks, Chris Sameshima

These magazines started showing up at our automotive shop and I can't seem to get them stopped. Does anyone have a phone number for them? Or suggestions on how to get them to stop?

This pathetic loser is named "DOVE." He is a playboy manager of many girls in LA and Canada. His real name is Edward Valenciano. It is hard to get a picture of "DOVE" because he refuses to take ANY pictures whatsoever. This "playboy manager" SCAMS poor girls into modelling for him and he’ll put them in some crappy special editions playboy online BS piece of publicity. He manipulates all of them into having sex with him. Dove has all these insane rules about how none of his “girls” are allowed to have boyfriends, or talk to any men except him. Basically, he has a bunch of playboy models and DJ’s, gets them gigs and then takes all of their money. Edward Valenciano tricks poor girls into flying down to wherever he lives in hopes of them actually starting a career in playboy or DJ-ing. He’s the biggest JOKE of a manager there is out there! DOVE'S CAREER NEEDS TO BE OVER! This fake Playboy Manager is a SCAM and has no connections. You’d be better off submitting your pictures yourself, instead of letting himself cut himself a cheque.

Someone perpetrated fraud by signing my name to an order form to provide a gift to someone else. First of all the spelling of my last name is incorrect and the wrong address was given to the person it was sent to as a gift. I am tired of getting billing statements from Playboy. I have sent correspondence to this address, namely P.O. Box 2007, Harlan, IA. 51593 explaining to them I did not order this for another person. The person who is recieving this subscription is Timothy Keyes, whose actual address is 227 Stillwater Bridge Road, Schaghticoke, NY 12154 however, on the statement it states his address as 269 Stillwater Bridge Road, Schaghticoke, NY 12154. My last name is spelled incorrectly on the statement namely Guinalle, when in fact my last name is Guilianelle. I know someone did this as a prank and I really believe this person should be investigated and charged accordingly for using my name. I would like Playboy Magazine to stop sending me these statements. The Credit department person's name is T. Pesick. If i knew there phone number I would personally call and ask them to cease and desist sending me these statements. Please...can someone help me ?

I ordered Playboy for my husband for Christmas. I oredered it 8/19/2010 it cost me $57.00 and still haven't recieved it. I've reach a person twice and they said it was on its way. But of course that wasn't true. Now every time I call I get a recording, when I try to leave a message it clicks off and the phone goes dead. I'm very disappointed and will never order anything from a kid or adult at my door ever again. Never try and help anyone but yourself I guess. If I don't get some kind of closure soon I will turn it into the Better Business Bureau.

This complaint is about magazines ripping off their customers by short changing them on issues.

For example, Playboy now has 2 "double issues" a year now but these so called double issues only have about 20% more pages than their regular issues. Thye do have two centerfolds but only 4 other pages on each girl compared to the the 6 to 8 pages on the playmate that normally have.

Reader's Digest is even worse. They don't even say that they are a double issue they just put in December/January or June/July in small type on the contents page and hope that nobody notices that that they are sending out only 10 issues instead 12.

I called Reader's Digest to complain and they did extend my subscription to 14 months so that I would get 12 issues but I doubt if most people would do that.

If 2 disparate magazines such as Playboy and Reader's Digest are doing this than I would guess that other magazines are also giving customers less issues than they expect from a "monthly magazine".

This is obviously a rip off.

I ordered this magazine for an xmas gift for the bf. I intended for the subscription to expire when my other magazines had run out...I discovered a 18 dollar charge on my credit acct. I assumed it was an auto renewal. I wasnt too concerned, what has concerned me is that I like others who've posted...I had to find their number on my credit card statement- I havent called yet. I will be though. I had selected just one year when i purchased the magazine and thats what i had expected. It was $2 off from overdrafting (paydays!) I will not be ordering through playboy again.

they owe me a thousand bucks after i got them signups. i was waiting for the check but it never came. then now then cancelled my account. i was trying to contact their support but nobody's there. people, dont sell their site, its a scam.

I paid for a subscription to Playboy back in August 2009. My husband has not received yet, it's November 2009. Very disappointed. We keep getting notices to renew. My check was cashed in August. I believe that is called stealing. That's a real slap in the face since my husband has been subscribing to the magazine for a very long time.

12 Issues for $12.00 was mailing offer. Then billed at $15.96. That is a 33% increase over the advertised price. Would like to know what agency to contact to report this fraud. The ad came through postal deliver.

I have received several of these past due notices over the past couple of months. As I was previous subsciber of the magazine, I was concern as I had never renewed my subscription and thus I shouldn't have a past due notice. I checked online and saw that this was a scam, but it was only originally back 2006. This is still going on in 2009. Time to shut this crook down again.

So I have a subscription to Playboy which is good until November. 7/7/09 is when Playboy sent me the automatic renewal notice. I received it after that date and today on the 22nd of July I called to cancel the renewal. On the letter it said "We will be charging the credit card that you provided us if you do not cancel by 08/04/09." The girl tells me that it can be cancelled but it appears my card was charged on the 22nd. Oh what do you know, that's today! How come they give me until the 8th but they are charging me 2 weeks early? So now I have to wait for the money to be refunded. I will never subscribe to a magazine again! They renew you and half of them don't even give you a number!

I have enjoyed the Playboy Cyber Club as a yearly member since a couple of years ago. I renewed my membership last December. Besides that for the Playboy Cyber Club membership, however, I was surprised to find another charge on the credit card bill. Opening the Playboy Account Information page for checking my subscription information, I found myself registered as a Pbvideo member. I have never subscribed for it.

I wrote an email to the Playboy Cyber Club Customer Service to solve the problem on February 1, 2009 (Japan time). On February 3, I received emails from the Playboy Cyber Club Customer Service and the Pbvideo Member Services. They said that they were issuing me a refund, and that the credit had already been processed. I felt relieved to find that the problem had been solved. However, there is another story.

In the same February 3 email, Ms. X of the Playboy Cyber Club Customer Service told me to provide a new email address to login to protect my account from any other unauthorized changes. I provided her a new email address by email on February 4. But since then I cannot receive her response, and I cannot login to the Playboy Cyber Club with either username. Nor can I obtain a password. I asked her and the customer service, by email, what I should do, on February 5 and 6. Even now, I can receive no reply from her or the customer service.

Does anyone have an idea on what I can do from a Far Eastern country Japan?

Received an offer for a subscription. We don't allow this trash into our home! No phone number included to call and get our name off such a immoral business list!

I have received another bill in the mail, from Charles Martin for Playboy. Stating there going to turn us over to collections, if we don't pay the balance of $15.96 on Magazines, we never have received. There is no telephone number on this bill, so your not able to contact anyone, to stop collections. We are not paying for a Magazine we did not receive or Subscribe to. I guess my next step, is to hire an Attorney to these fraudulent acts, against these people who are trying to scam us out of our hard earned moneys. Sincerely W. Siebenlist

I was on a site Tagged, similar to a My Space, when someone wanted to be friends. Once we were friends he got me to chat on yahoo, showed me naked webcam, turned it off and asked if I would help vote for him on Playboy model. I was directed to this page http://tinyurl.com/4r2fae and the he told me the credit card was just for age verification. Upon further reading, I discovered that my card would be charged after 3 days for access to Best Porn Library, XXX Video Vault ("BPL" and "XXXVV"), or both. It said I authorized my information to be shared. Very scary...I am glad something inside said don't do this.