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Lately, Pos Malysia has becoming more deteriorated and lacking in service despite all their excuses, solution suggestions and media propaganda. The public is very tired and sick of this especially when Malaysia publicizes so much about how great Malaysia is.
Recently, so many people have lost important mail and packages by using Registered and Express services provided by Pos Malaysia. These people are mainly common public / consumers whom still needs to use the regular postal service especially international/overseas interactions. Matters include incoming and outgoing International mail and packages of commerce i.e. Mail order package shipments, E Bay packages, Business documents and important personal letters.
I am also a recent victim of thousands complainants who have lost 1 Money Order sent to the USA and never received 3 packages from the USA. Excuses / replies from Pos Malaysia are illogical and through some investigating, the Pos Malaysia Distribution warehouse staffs are just lazing, talking and playing around and not doing work properly. This is the truth and MALAY's should be ashamed because the truth prevails.
Advice to consumers is to not use and avoid using Pos Malaysia and use private couriers for packages/documents and also the electronic media/Internet for transcript letters
I sympathize for all of you that recently have lost their mail and packages by POS MALAYSIA. I recently have lost another important mail from the UK.
It has been well known throughout the world of Malaysia's incompetence and incapability to live up to their word. Do not succumb and yield to the Malaysian propaganda that it is a developed and harmonious country. It is only words from the dominating race and religion which only cares about image, self satisfaction and willing to be corrupt for their self preservation.
It is your duty as intelligent humans, principled and truthful to let your colleagues and friends throughout the Internet world to know the true nature of Malaysia. Already, Malaysians overseas are being scoffed, insulted, attacked and abused for their behavior.
For those using constant mail services, all we can do is go on with life and keep taking risks. Just keep in mind of the true nature of Malaysia and to use private couriers if possible.
How could recently Pos Malaysia announced ( on the TV news ) of an improvement and rise of 66% of revenue when we all knew that there are about 665 lost mail per year ( quote from another article on the web) and Pos Malaysia is in millions of RM$ in debt.
This only shows the true nature of the country to use the media to deceive the people for their self preservation.
So, please be truthful and do your duty and spread the truth if you are a real Human. Do not join the Malays behavior for the truth will finally prevail.
Since December, there have many delays especially for packages . There were many public holidays - Hari Raya Aidil Adha, Deepavali and of course Christmas. I, myself had 6 packages from the US delayed that were due since mid December and only received them at least 2 weeks later in early of January 2011. It is to be understood that due to so many holidays, the amount of packages have really piled up. There also is a rise in the amount of packages since the Pilgrims to Saudi Arabia have returned ( also they get the priority of delivery ) and they brought and shipped many souvenirs from the holy land. Not forgetting that Christmas has of course many more packages/presents being shipped. And to top it off, the delays in flights due to bad weather in US and Europe ( late December ) had effected and interrupted the whole routing system of mail cargo throughout the world. As much as I would be unhappy of these delays in receiving my packages, I had to accept the facts and be patient to the delays.
The change in delivery personnel is no surprise since the authorities are always trying a new system which I am unsure when it will be efficient. And the behavior of the mail/postman, well ..what do you expect from naive, thoughtless persons.
The duration varies from the date stamp ' Di Lepaskan ' by Customs due to the amount and traffic of mail that is sent to the Post Office Branch ( Postal Code ) from the Airport or Port of Entry. It usually takes 4 - 6 days from the date stamped to reach the destination but it is understandable that it took longer last month. My packages were 12 days by longest and 6 days by earliest.
Lets all hope Malaysia will live up to their ' Malaysia Transformasi ' slogan but if not, well what do you expect and such a disappointment for a country that is overrated and flatters its own self.
Saqka is just another Malay who is living in a dream and doesn't know facts and reality. Like the others, just knows how to insult when they are lost and ashamed.
POS Malaysia is a shame of Malaysia. There have been thousands of complaints on lost mails, you can do a quick google and you know I am telling the truth. I think our local mails, which post via POS Malaysia, often ends up, in the longkang or into ashes. People has lost their important documents, such as certificates, due-date documents, important letter etc, using POS Malaysia mailing service, especially the local mail. We have complaints to POS Malaysia, but they just ignore us.
The government should investigate into this matter, and setup a channel for public to report on lost mail, then you will see how serious this is. POS Malaysia is a drag to our country development; how can the country develop when the public keep on losing their important documents during delivery? My personal experiences are that, POS Malaysia is very unreliable, slacking, unfriendly and unprofessional are their culture. Our government should take over this mail delivery service, give it to other companies that can perform, rather than letting this type of company monopolize the important operation of our country.
I think the government should, in the first place, sell POS Malaysia to more reliable private company. Our politicians often use the Bumi-Agenda as a cover, to sell critical operations to their cronies, and benefits themselves. At the end, these operations quality of service is so sub-standard and getting worst. All these ends up in the expenses of public.
HORRIBLE SERVICE from Malaysia POS!
Many times have not received packages to USA from EBAY.
DO NOT USE!
Lately, I am not receiving small parcels from eBay and Dx-Hong Kong, which do not have a tracking number and should be delivered through the normal POS Malaysia. Although I can obtain a refund for some of them, it is annoying because I need the items. Currently, I am waiting for five such small packets for almost two months. Some years back I did not have this problem. I think something is wrong in the Batu Caves area.
Dear Posmalaysia / Poslaju,
Get your act together! My colleague complaint that she suppose to received a parcel yesterday from poslaju & she check the tracking number is delivered under my name DIna. Unfortunately I did not received & sign for it but your worker from poslaju has use my name & ic number to mention that I'm the one who receive it. We found the parcel has put in our Popbox by your boy there. I understand that Poslaju doesn't have service with Popbox but howcome they can deliver there? For your information also poslaju came yesterday around 2.30pm but when we check in your tracking number the time is 12.15pm. Its so ridiculous!
Last but not least please take note of it and please asked your poslaju man don't simply use my name & ic number because I understand my name & ic number already record in poslaju system. If this thing happened again I'm going to take action on this matter and make a police report. I look forward to hearing from you very soon!
Thank You.
Best Regards,
Dina.
My order from a shopping website overseas has not been delivered yet and I can only track the order untill 7th May and there is not update in the pos laju tracking site after that. I have tried calling customer service line, which is useless and only used 20rm of my phone credit and was busy at the end. even trying other numbers in other branches was hopeless, they disconnect the line before answering. my tracking number LP011945412HK..I have no idea what to do! the company that I ordered from says they no longer have the ones I bought in stock!
We paid 70 NZ dollars to send a parcel.of climbing hear from KK to New Zealand. It left KL on the 24th of August. We were told ot would take around 3 weeks. Its now October the 27th and still no parcel and no update on tracking from 24th August. Very disappointed.