Menu
For Business Write a review File a complaint
Pos Malaysia

Pos Malaysia review: missing parcel 100

A
Author of the review
1:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am utterly disappointed with poslaju services. I Have send out a parcel on 7/7/14 to overseas and it was supposed to arrive at destination country within a week. Unfortunately that is not the case. I have been falling thrice a day to enquire about where about my parcel is and none of them could answer my questions. I was told I would receive a phone call from them but that didn't happen. Nevertheless I haven't quit on my parcel yet and still calling them everyday. I wish they will find my parcel as I worked hard for it and it contains personal items.

100 comments
Add a comment
D
D
DexterFung
MY
Sep 18, 2018 4:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Apahal pos laju skrng ni..baik tukar nama prgi pos lambat..barang sy masih blum smpai lgi..bila check tracking nmber masih lagi di tempat yg sma dari 5hb..tolong la barang urgent tu..service apa macam ni..nak tggu smpai org mengamuk depan office ke apa ni?..service pun lambat..call berkali-kali tak pndai nak angkat..

M
M
Mohd Arieff
US
Sep 20, 2018 3:10 am EDT

Saya hantar barang 14/8/2017
Tapi barang sampai kepada pelanggan brg yg saya hntar pecah/dan rosak

View 0 more photos
A
A
AduanPengguna
US
Oct 02, 2018 8:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Barang di hantar oleh seller 24/09/2018 sepatutnya sampai! INI tidak...boleh masuk salah karung pigi keningau...ada alamat kan tertulis...INI ambil masa lagi hantar ke kudat...customers sy minta refund...JD BRG sapa mau pakai...sapa mau ganti...wtf

L
L
Lelah Manja
US
Oct 02, 2018 3:17 pm EDT

Very dissappointed servies provided

A
A
AHMAD SYAFIDIE
US
Oct 14, 2018 11:13 pm EDT

Beelaku di pos laju ampang

S
S
Salha
MY
Oct 15, 2018 5:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Very disappointed with the service of poslaju malaysia. Very inefficient. It takes more than a week delivery within Malaysia. Hope you can improve and take immediate action

O
O
Onedance
MY
Oct 15, 2018 6:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Saya telah membeli sebuah bow secara online.Semasa sya menuntuk bow tersebut di pejabat poslaju, bahagian hujung balutan bow telah terbuka.ini menyebabkan ada barang yang hilang iaitu tali bow semasa saya membukanya.Ini menyebabkan berlaku kerugian masa dan wang diatas kecuaian pihak yang menguruskan proses ini.Mohon diselidiki hal ini.

N
N
nguhengsheng
MY
Oct 15, 2018 6:52 am EDT

i still not yet receive my order ER542960515MY. The order was shipped at 17.9.2018 but until now 2.10.2018 i still not receive my order.

A
A
AiMi NadhiRah
US
Oct 15, 2018 9:12 am EDT

Staff : 43838 NATASHA
Branch : Kuala Pilah

‘THANK YOU' for your ‘KINDNESS' and ‘GOOD SERVICE' just now . I really appreciate it

J
J
Josephleong
MY
Oct 15, 2018 10:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I key in the recipient postcode 43000 which is kajang ..but the machine keep asking me whether the parcel is going klang or not . I repeated the process many times to ensure i key correctly. I think if i key in 34000 it might be klang. I made sure it is 43000.but..still keep asking whether the parcel is going to klang . I aborted the transaction.

A
A
AlbertJCF
US
Oct 15, 2018 3:41 pm EDT

Here is the tracking number. EH788790870MY

S
S
syaminul haqim
US
Oct 15, 2018 7:44 pm EDT

bila barang saya nak sampai ni..?bli barang dlam shoppe..owner dia ckap dah bagi barang saya dekat pos laju, , dia dah bgi tracking number..tapi saya check dlm track trace tkde pun barang tu..please update track trace..jangan buat saya rugi mcm ni..duit dah bagi tpi barang tak sampai..

W
W
WaddafuqPos
US
Oct 22, 2018 1:19 am EDT

Haram jadah. Tah bila masa datang lepastu kata takda org kat rumah, takda receiver la . Padahal pemalas nak hantar. Then suruh amik dekat gudang sampah tu . Orang dah bayau servis tu amanah la jilake. Babi ! Kuat makan TAIK .

N
N
Nadiah179
US
Oct 28, 2018 2:57 am EDT

[protected] ▶Nama, Nadiah binti rohaizad ▶Alamat, Kolej Vokasional Gombak Jalan Sungai Pusu, Gombak 53100 Kuala Lumpur Malaysia ▶ No tel, [protected] Berikut adalah butiran alamat saya dan no tracking. Sejak 6 september 2018 barang telah dipos. Saya masih belum menerima barang tersebut lokasi terakhir barang tersebut di pos laju wangsa maju

T
T
Teo ying rou
US
Oct 31, 2018 6:15 pm EDT

Parcel No. ER531469937my

Deliver to my home address 13-5-4, Arcadia Tower, Danau Impian Condominium, Jalan 3/109f, Taman Danau Desa, 58100 Kuala Lumpur.

Plase be informed that i nvr receive a call from pos laju.

S
S
sm73
US
Nov 05, 2018 1:40 am EST

Report number [protected]

Saya mohon Poslaju bayar pampasan segera barang yg saya hantar ke turki yg tidak sampai2 sampai sekarang .Tiada update langsung dari pihak Poslaju hanyalah bagi alasana sahaja, service yang teruk . Bayarah pampasan dan duit penghantaran yang dikenakan dengan segera .

Z
Z
zifi rock
US
Nov 11, 2018 11:56 pm EST

Pada 28hb oktober saya menghantar barang ke sandakan sabah.. Sampai sekarang 6hb november xsampai sampai lagi.. Poslaju domestic xkan sebulan baru sampai.. Memang teruk laa servis

Cd338745130my
Ni tracking number
Tolong dipercepatkan

W
W
wan onez
US
Nov 12, 2018 12:33 am EST

Barang yang di pos diterima oleh orang yang tidak dikenali. Penerima bernama Faridah salleh bertarikh 2 Nov 2018 pukul 03:17pm.

J
J
Jing Wei
US
Nov 12, 2018 11:37 am EST

The posman delivery my things can't find my address and call me with bad attitude and scold me.
Please review your employees,we had pay the service, but we dont need to face your employee with bad attitude.
Please Face up to this problem!

Z
Z
Zieyanti Ziey
US
Nov 12, 2018 8:32 pm EST

my trackking number is ER573373815MY.. it arrive9at ipoh facility on friday 2/11/2018.. but i didn't receive my parcel until today 7/11/2018.. i understand if there any problem.. but my friends received her parcel just fine on Monday 5/11/2018..

A
A
Amelyy
US
Nov 18, 2018 9:50 pm EST

Monday - Friday: 8:30am to 8:00pm
Hello? Operating hour 8.30am to 8.00pm, been calling [protected] N times and no people answer it? Not even Pos LAMBAT but also Pos GHOSTING

F
F
farini89
MY
Nov 19, 2018 3:51 pm EST

ER655483539MY
item telah dihantar pada hari sabtu. sehingga ke hari ini masih belum terima. traking no tidak bergerak dari 11 nov.

A
A
Ayom Mat
US
Nov 19, 2018 10:34 pm EST

ER706626052MY tracking number my parcel..
please send my item immediately..
how long do you want to save my parcel

R
R
Radin
US
Nov 20, 2018 10:32 am EST

ER700804585MY has been stuck and not delivered. This is the first time it happened to me. I need my package urgently as I am going for my holiday soon. Thank you please be advised.

Y
Y
Yunie123
MY
Nov 20, 2018 9:04 pm EST

Please faster delivery my pos. It is urgent. Normally will receive in 3 days, but already 5 days I still haven't receive yet. My pos still in origin(Johor Bahru). Please take note.

EU011933825MY

S
S
suentoh
MY
Dec 11, 2018 7:47 am EST

Saya tiada di rumah pada 5 dec dan apabila saya check online, dinyatakan barang telah cuba dihantar kepada saya dan saya tiada di rumah.pada 6 dec, saya cuba call [protected] untuk penghantaran kali ke dua, tetapi dah banyak kali saya call, panggilan saya langsung tidak dijawab, perkhidmatan yang amat tidak memuaskan

R
R
ravin6662
US
Dec 11, 2018 3:58 pm EST

item sent from johor on 24 nov. its now 6 dec. my item does not show on track and trace. https://track24.net/?code=EH919483287MY shows my item was added . so whats the deal?.

T
T
Tai bee kim
MY
Dec 11, 2018 9:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

my tracking number :ER667750585MY (22.11.2018) post out, until today 29.11.2019, no receive yet

K
K
Kunes
MY
Dec 11, 2018 11:27 pm EST

Hi. Usually my aunt will collect the item from one particular postman. He has been rude to her everytime delivering the product. Asked her run to get her IC. Scolded her for writing her name and IC number late. She is a 60 year old lady. How he expects her to write fast? We're staying in Taman Cicely, Teluk Intan.

A
A
Amelyy
US
Dec 12, 2018 5:30 pm EST

Monday - Friday: 8:30am to 8:00pm
Hello? Operating hour 8.30am to 8.00pm, been calling [protected] N times and no people answer it? Not even Pos LAMBAT but also Pos GHOSTING

E
E
Elaine Yap
US
Dec 12, 2018 10:57 pm EST

sudah 5hari belum update system
i punya barang teka ECBC,cepat laa
sangat urgent nak guna ni barang
tracking num - ER396877435MY

H
H
Hui Ying Eu
US
Dec 31, 2018 8:28 am EST

Hi! I had delivered my things on 21/12/18 from klang to melaka. But why when I check tracking number it arrive at Pos Laju Kota Bharu? Hello~ I sending my things to melaka but u guys send it to kelantan?!?! And until today I check the tracking number it still haven't update? MY tracking number is EP517086503MY. Pls faster solve this problem!

A
A
Atokk Ryderr
US
Dec 31, 2018 6:58 pm EST

Hi . I haven't received any item which is post on 20 Dec 2018 . Normally i got 2-3 days but until now i'm not receiving any postage . Its supposed to come to Langkawi, but after 6 days it went to Poslaju Alor Setar . That was a Christmas gift . 20 Dec 2018 - 26 Dec 2018, 6 days but still not arrived Langkawi .

S
S
sim7828
MY
Jan 05, 2019 10:44 am EST

My tracking no# EM703522932MY, has pending at KLIA hub from date night 19/12/2018. Kindly arrange ship it out from KLIA hub. Thanks.

H
H
Huawei wei
US
Jan 05, 2019 11:53 am EST

Pos Laju Miri no one will answer call! Never! Do you manage to solve this issue since thousand of customers complaints about this issue? What a issue for such big main pos office in malaysia!

B
B
bing bong
MY
Jan 05, 2019 3:49 pm EST

Barang bila nak sampai nii
nak masuk 2 minggu dah😭😭
please lah cepat sikittt
dari 12/12/18 sampai skrg x sampai2
tracking no pun tak update

O
O
onry
US
Jan 06, 2019 1:52 am EST

ER797753929MY, ER797753963MY

I don't want to know, know, know, know...
Who's holding my post, post, post, post...
It's taking too long, long, long, long...

Where the hell its going yoooooo...

A
A
Andreapanis
MY
Jan 06, 2019 4:35 am EST

I have sent my thing from penang to sabah . And when my thing arrived. My thing in very very disappointed condition . My box was torn . First & last i used pos laju service.

M
M
Mohd Aref Mukmin
US
Jan 06, 2019 5:51 am EST

Assalamualaikum. Sy nk buat aduan. Brg sy tak sampai2 lagi. Brg tu dah sampai kat pos laju pasir mas 17.12.18 lagi. Dah 2 hari check tracking benda yang sama kegagalan menghantar item 17.12.18 dan 18.12.18. Dan hari ni check lagi brg tu tiba di pos laju pasir kembali. Brpa kali nak sampai? No track ER690931658MY. Harap dpt di selesaikan

Z
Z
Zue Bai Dah StanLey
US
Jan 22, 2019 9:43 am EST

Im online business
Parcel no have any movement sinc 02/01 at Poslaju Puchong. Try to call but phone cant reach.
Please update available number and trace my parcel.
No tracking Er688615590my.

Thank you

  1. Pos Malaysia Contacts

  2. Pos Malaysia phone numbers
    1300 300 300
    1300 300 300
    Click up if you have successfully reached Pos Malaysia by calling 1300 300 300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling 1300 300 300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number 3 3 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number
    Customer Service
    1300 225 258
    1300 225 258
    Click up if you have successfully reached Pos Malaysia by calling 1300 225 258 phone number 8 8 users reported that they have successfully reached Pos Malaysia by calling 1300 225 258 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number 6 6 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number
    7%
    Confidence score
    On Demand Pick-up Hotline
    +60 376 261 900
    +60 376 261 900
    Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number
    International
    +60 1-300-30-0300
    +60 1-300-30-0300
    Click up if you have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number
    Customer Support Hotline
    +60 3-2705 9900
    +60 3-2705 9900
    Click up if you have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number
    More phone numbers
  3. Pos Malaysia emails
  4. Pos Malaysia address
    Tingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia
  5. Pos Malaysia social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024