Pottery Barn review: Aubrey 6-piece entertainment center, dutch white, 144"

I ordered this item August 21, 2024. About 10 days ago I received notification that it was finally at the Delivery Center and I could set up a delivery date. I have been trying to do that since without success. What I HAVE received is the person telling me they're "sending and email" because they don't see available dates and I will be receiving a call back. I have called every day getting the same reply, no information, no call back, no explanation, NOTHING!
Today I told the person on the phone that it was unacceptable and I would like some sort of response as to why I can't have the furniture I ordered almost 3 months ago. I asked for a manager. I got to speak to someone who did not listen at all, in fact after I let her ramble I tried to speak but she kept interrupting me. I actually had to tell her to please listen to me as I had when she was speaking. I explained that I understood what she was telling me and already knew this information but what I was searching for is a solution. Her solution to me was to keep calling back. I am speechless...