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Procter & Gamble Complaints 367

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3:31 pm EDT
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Procter & Gamble Damaged vehicle interior

I purchased the Linen/Fresh Scent Febreeze Liquid Air freshener that is made to clip on to your air vent. I have had it in my car for four days now. Today I noticed it leaked all the way down my dashboard, and completely stripped away the paint. I am irate because it is a product specifically made for the car interior, yet it is not friendly at all with the contact of any car surface. Do not buy! And do not buy any liquid air freshener. It will easily damage your cars interior when come in contact with.

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Tatsi
US
Mar 31, 2022 1:16 pm EDT

Leaked and melted my panel

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paulleeRN
US
Apr 02, 2020 2:25 pm EDT

didn't expect that it will damage my dashboard. i have a lexus nx300 and it's less than a year. frustrating!

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zmy
US
Nov 06, 2019 6:45 pm EST

The oil inside Febreze CAR vent clip leaked and melt my car print and AC dashboard.
The print and the dashboard are permanently damaged and cannot be cleaned. I have
cleaned it a few times and the corrosion damage is permanent.

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Silvana Gerges
US
Jul 13, 2019 8:15 am EDT

I have the same problem, i’m Really frustrated

Please let me know what did u do

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becky with the good hair
US
Jun 09, 2019 10:04 am EDT

This happened to me too! I’ve had these four years wit no problem, and this morning I saw my dash bubble up. I’m so frustrated.

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Silvana Gerges
US
Jul 13, 2019 8:16 am EDT

Did you do anything about it ?

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ok4dean
US
Nov 01, 2018 11:38 am EDT
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You can contact P&G and they will send you a complaint questionnaire, which if completed they will consider, review your claim. The catch is you need to have the Febreze Clip-on AND the original packaging. I spent the time to fill out the questionnaire, take/send (12) pictures, acquire (2) damage estimates (Nissan's quote was over $3, 000) and explained I thought it was unreasonable expectation for a consumer to have the packaging for a $5.00 air freshener for over a week after purchase, PLUS save an air freshener that was leaking on your hand and just damaged the dash board of a new car…The response boils down to thanks for filling out the form, but without the clip-on and packaging we cannot “evaluate the merits of your claim.” In other words by requiring the packaging and clip-on they can skirt the fast majority of claims.

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KimberlyReuter
US
Aug 13, 2018 1:49 pm EDT

I am so upset this has caused so much damage to my car which was supposed to improve it. Why would they put a solution that would damage the interior of the car plus at flimsy plastic cover. I am a single mom. I can afford an attorney and it devalued my car a lot now. I am so upset I’m hysterically crying. Why would you make this?

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KimberlyReuter
US
Aug 13, 2018 1:47 pm EDT

I am so upset. This stripped my paint on my dash and I found this site when I was doing research on this item. What do I do now? I can’t afford an attorney. This just devalued my car so much when it was supposed to improve it. It’s got a flimsy plastic cover and why the hell would you put a solution in it that would damage the car?

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Christina1977
US
Aug 07, 2018 11:02 am EDT

Same here! I Purchased the Hawaiian sent febreze vent clip for my 2017 focus that I have owned for less than six months. The clip leaked all over the dash and console and stripped away the finish. I am just sick about it because this is the first brand new car I have ever owned and until now everything was immaculate. I can’t believe a three dollar vent clip has ruined part of my interior. There should be a class action lawsuit against febreze and we should all be reimbursed for the damages that we’ve incurred due to these faulty vent clips. I don’t understand why they are still on the market when the company knows that they can cause this type of damage!

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Christina1977
US
Aug 07, 2018 10:57 am EDT

Same here. I purchased the Hawaiian scent Febreze vent clip and installed it in my new 2017 Focus that I’ve had for less than 6 months. The clipped leaked all over my dash and console and ate into the plastic, ruining the finish. I’m just sick about it because this is the first brand new car that I’ve ever owned and until now everything was immaculate! I don’t understand why these clips are still being sold when the company knows that they cause damages to the interior of a car! There should be a class action lawsuit against Febreze and we all should be reimbursed for the damages that these things have caused!

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7:05 pm EDT
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Procter & Gamble ivory bar soap has shrunk!!

Proctor & Gamble is cheating the customer by making the bars of bath soap smaller at the same price!
For decades they put out a decent product at a decent size then, they slip in a smaller bar and now they've even managed to make it even smaller, again!
This is nothing, but pure greed!

Stop buying from them to show them without us their profit will shrink to zero!

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Regina Beatty
US
Nov 16, 2019 4:23 pm EST
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Same thing with Safeguard - went from a 4 oz bar to a 3.2 oz bar. I'll be changing brands.

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lordnikon
US
Apr 30, 2013 6:53 pm EDT

Raise the price and stop shrinking the hand soap! Who wants to open a new bar more often thus wasting the customers time (on top of customers $$). Here's another thought: I don't care if the damn thing floats, so how bout taking the air out and put more soap in? It's not greed, it's stupidity at P&G!

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3:34 am EDT
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Procter & Gamble straps that's breaking & gel

Goodday

I've been using pampers since 5 years ago with my first born, now all
Of a sudden when I started with pampers again, pampers has become
A problem, whenever I clean my 7 weeks old baby, the straps seems to fall
Off, this is now the 3rd pack I'm using, and even with the 1st 2 I've had this
Problem, and I didn't bother to call pampers, cos I thought its not necessary,
But now I'm just fed up, and I mean, pampers is not cheap to waste like that.
I'm really considering to change my brand. Even when I take it off, then the gel
Is against my babies bum.

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Velesh
ZA
Feb 27, 2017 2:27 am EST

Hi, I have recently purchased a box of the premium nappies as I was pacing my sons bag I noticed the quality of the new nappies is considerable different - the older nappies had a strip which turns a different colour when wet the new one there are no indicators and the nappies itself is of poor quality this is only the latest problems - When I made the choice to go with Pampers, I was told it is the best in the market even though it is expensive while when I first started I didn't have any complaints of late the issues seems to add up - 1 my previous purchase was even worse every time we had to change the baby we had to clean up the gel that falls out the nappies, as well while some of the nappies keeps the wetness in some of them don't, we have to change the babies clothes at night as the nappies does not keep him dry - other purchases 1 when opening the nappy it tore as it was stuck together about 45% to 50% of the box was put into the bin as they could not be used - another purchase straps just tore of about 10 - 15 nappies - It seems as if the quality of the nappies are getting worse and now that my son is active we find the nappy becomes undone and fall out - I am lucky that I have not had an embarrassing incident outside my home but I shouldn't be experiencing any fall outs :-( - My Email address is veleshramchander@yahoo.com - PAMPERS WE HAVE A PROBLEM

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Marynapienaar
ZA
Feb 10, 2017 4:15 am EST

Ag no man! So here i go to exited with my first borns birth! Everyone saya PAMPERS IS THR BEST. So me wanting the best, buy Pampers premium gold! Awe man! I thought its only me! But yes! Gel in my bed all hours of the day and night this was such a discrace when it happend in the mall! Gel everywhere! I have photos of nappies that havent even been worn that are torn on yhe side! No man huggies! Get on these issues now and stop stealing our joy of parenthood and our money!
marynapienaar1@gmail.com

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Luchan
ZA
Jan 01, 2017 10:18 am EST
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Good day. I am really frustrated with Pampers diapers. My son had an allergic reaction to his huggies. I switched over to pampers but so dissapointed with the EXPENSIVE diaper. My son did not even pee twice and all the gel is falling out of the side? Its so frustrating becuase when night time changes come i have to clean is whole crib that is full of gel! I bought 3 jumbo pack but are so dissapointed. I would like to know what is going to be done about it. Like we all said its expensive. My boy used a jumbo pack huggies 2 weeks now with pampers its a jumbo pack every week. I have photos to show that the diapers is torn and that its not even full yet. Contact me please. chantellehenrico@hotmail.com

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JanetMostert
ZA
Jan 04, 2016 1:41 am EST

I've got a similar problem to the ones mentioned above. The little rubber bands at the sides always seem to come loose/break, leaving the nappy wide open on the one side, resulting in leakage. This is a huge frustration as I've bought quite a lot of nappies in advance, also because I used to trust pampers in the past. It's got nothing to do with the activity or size, as my baby is only 4 weeks old and therefore not very active, and the size is correct according to his weight. I feel pampers is one of the leading brands in nappies and therefore should provide a certain service/quality that goes with the price/name. At this stage, according to me, that's not happening. Please do something. Hope to hear from you soon. Thank you in advance. janetmostert@telkomsa.net

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Mathudi
ZA
Dec 23, 2015 1:39 am EST

The quality of Pampers nappies have dropped. I have been using size 4+ . I usually buy a box. recently 2 boxes had gel that is so hard and uncomfortable for my baby. the straps breaks and there's always leakage. in most of those Pampers the cushion is not even. I had to throw away almost half.
Very disappointed about the quality of Pampers that are made. Pampers are not cheap.

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angelique van loggenberg
ZA
May 11, 2013 4:00 am EDT

I bought a pack af pampers active baby 4 {7 to 14kg}70 in the pack for my twins to sleep in at night.“As you say one pampers one dry night“but there has been nappies that just burst open an just gel everywhere at least 10 times now, nappies are expensive especialy when buying for twins.hope to hear from you soon we can't just waste money like that
Do something about it please
Email me on anvanloggenberg@gmail.com or phone me on [protected] will be waiting for your call
Regards Angelique

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Deirdre Scholtz
ZA
Apr 12, 2013 3:46 am EDT

Ek het n pak pampers gekoop en die gel val uit. Ek gebruik net pampers al vir 16 maande. So kan jul iets aan doeke doen dat die gel nie uit val nie asb. Email my asb by deirdre.kotze@gmail.com
Sal bly wees as jul kan reply en dalk kan refund.

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laurenn13
ea, GB
Feb 27, 2013 7:43 am EST

Hello, I am very disappointed with the box of pampers I purchased from my local asda store.
out of a box of 30 odd nappies atleast 20 of those nappies were rubbish! I barely even get the strap around my child & it rips off, what is going on there? At first I thought it was my fault but after the third nappy & barely tugging the strap at all I realised its the quality of the nappies.. I have always bought this brand of nappies for my child & would like to carry on buying them but the quality of the straps are terrible & I can't afford to buy nappies for the fun of it a lot like a lot of other mothers! I would apreciate if you could email me? A simple apology wouldn't go a miss.

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C. Ras
ZA
Oct 24, 2012 11:27 am EDT
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I am very disappointed with pampers. I am using active baby size 4+ and the urine and gel are leaking out of the diapers 95 percent of the time. I have thrown away several unused diapers. Every time i think that i bought a bad batch but doing some recearch its amazing that so many people are experiencing the same problem with pampers. My 13 month old baby battles with nappy rash, is the leaking gel in the pampers diapers the root cause for the rash?

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6:35 pm EST
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Procter & Gamble leaking/corroded batteries

February 16, 2012

We have used duracell batteries all our lives, my husband and I are 55 years old, we have 3 grown children and currently 4 grandchildren we are battery consumers trust me and we have always bought duracell.

Over the last year we have had a 3 cell flashlight completely ruined from leaking battery acid, we couldn't even get the batteries out they were so badly corroded. Also we had the same thing in a regular flashlight and most recently just yesterday our thermostat went completely dead (not great in Northern Wisconsin in February) for our furnace and when we removed the cover low and behold there were two double AA duracell batteries leaking battery acid and corrision all over the place.

I guess its time to give up the ghost on the duracell's and go for something else everready I guess!

I hope something can be done about this. Thank you Cindy Brandis

To reach me call [protected] or email me at [protected]@gmail.com my address is listed above

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Fried customer
Everett, US
Feb 16, 2014 2:07 pm EST
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Around Christmas of 2013 I bought a 10 pack of Duracell AA batteries. I put one in a clock and a week later the clock stopped working. I put in another battery and
the same thing happened. Then my granddaughter stopped by with a clock for Christmas gift, we tried to put a battery in it but the battery appeared to be too big. We tried another, it went in but the clock didn't run. Then my TV remote quit working, I put a new Duracell in it and the TV turned on but then nothing else would work. When I went to remove the battery, the whole compartment was full of whitish powder. It was ruined and no type of battery would work I then noticed that my new Duracells with an expiration of Dec 2023 had Chinese symbols next to the AA. Apparently these batteries are now manufactured in China. So Goodbye Duracell and Hello American made Energizers. Will now alert all my family, friends, and post on Facebook.

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Silvereagle6
Sanford, US
Dec 17, 2012 4:30 pm EST
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I've noticed same thing. I used to use Duracell exclusively without problem. Now, it seems that everything I have Duracell in has corroded, ruining the devices. I told my daughter to check her devices too, and sure enough, they were corroding too. I took out one battery and it ruined the finish on my dresser with leakage. It would appear that something has changed with Duracell quality. I no longer trust them to be a top notch battery.

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11:25 pm EDT
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Procter & Gamble leaking batteries

Four AA batteries with a 2016 usable date on them leaked into the battery copmpartment of my WII Fit Balance Board. The batteries have been in the board for about one year. The contact points in the board were corroded and pottasium hydoxide powder was all over the batteries and the battery box. I was able to clean up the mess, install new batteries (Eveready) and the board was functional. This is the third time I have had corrosion/leakage from Duracell batteries. Duracell has no guarantee on its batteries and their quality control seems to have suffered lately.

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Gary Cecchini
Canfield, US
Feb 03, 2012 8:15 pm EST

I just opened up a 24 packege of Duracell 'AA" batteries. Guess what? Three (3) leakers. Date on batteries. Mar 2015

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M&M Modesto
Modesto, US
Jan 30, 2012 3:39 am EST

I have had many - and yes, I mean many - Duracell double-a batteries leak into expensive equipment in the last two years. Previously batteries only leaked if they were dead and left in the device too long afterwards. Now the batteries leak before they go dead. This means that the damage isn't discovered until the functionality of the expensive sleep-sound travel alarm clock, or telephone headset, or digital recording device, or television or stereo remote are close to ruin. Or, sadly, have already been ruined. What are they thinking? I will never buy another Duracell product again. And one can clearly see from my list of troubled device that I have almost exclusively used this brand for years.

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10:28 am EDT
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I ordered a Duracell 600 Watt Powerpack from Duracell Direct.com and received it on 7/26/2011. As I was reading the manual, and on page 3 is the material list where they tell you to check it off and if there’s anything missing, to contact Customer Service on page 46. PROBLEM #1: Well the DC charging cable was missing so I checked the unit to see if there...

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Procter & Gamble leaked

I had bought 8nos of duracell aa batteries expiring in 2013. I had fixed 4 batteries on my slr a few weeks back. When I tried to use the camera it was not working. When I opened the battery compartment, I find that the duracell batteries have leaked & the camera is damaged beyond repair. I have the other 4 batteries in their original packing & I find that these duracell batteries have also leaked. I had made a customer complaint & since p&g wanted to collect the proof & evidences without a commitment, I refused to send the leaked batteries in the original packing & the damaged camera. It is interesting to note from customer service that it is the policy of p&g not to share the email id's of their senior officers for escalating a complaint. Man, if this is the case let us all join & put in some sense that no company can exist without "customer satisfaction.

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AALOK SONI
IN
Aug 11, 2012 7:26 am EDT

I HAVE PURCHASED 6 NO OF DURACELL AA SIZE BATTERIES FROM AASHIMA MALL, RELIANCE MART, BHOPAL, MP, BUT THEY ARE NOT WORKING IN A ROBOT TOY .TOY IS OK .
ALOK SONI
+91 [protected]
BHOPAL MP

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12:28 pm EDT

Procter & Gamble Unhappy customer

i purchased your producted from our local target supermarket here in royal palm beach fl.and am really not the one 2 compliant, but as hard as it is today with the ecomony & we have decide to cut back somme expence which choose detailing our truck. i suggested to my husband lets buy the your product febreze .and the product stated that will last for weeks i forget how many?i do know that the family dollar brand out did yall...for way less ...

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I bought febreze air effects Spring & Renewal Air Refreshner Ambientador. It is not even half empty. First th can dribbled out. Then dripped out. Then air. And now nothing. I am very disappointed in this product. I liked this type beause it was quiet and they all smelled great. But this is a bad can.

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6:08 pm EST

Procter & Gamble I am very disappointed with this inferior product and the money I have wasted

I have used it about seven times and now it no longer will eject the cleaner onto the floor. I have changed the batteries three times. Each time the Swiffer still fails to work.

I am very disappointed with this inferior product and the money I have wasted.

I have tried several times to contact customer service on the internet, all to no avail.

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Virginia Dones Trevino
US
Jun 08, 2018 11:37 pm EDT

I have the Wet Jet and this one when you have it head down, constantly leaks. Never had problems with the first one that came into sales.

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Shortie1960
CA
Aug 19, 2016 8:50 am EDT
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I have bought many of these and the biggest disappointment is that it stops spraying for no fore see able reason. The batteries are fresh, it is clear at the sprayer, etc. They send coupons for move batteries or solution but that is not fixing the issue!

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KG8
US
Jul 08, 2016 10:51 am EDT
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I have bought swiffer wet jet also. At least 4 of them. They all end up not working after about 3 months. I really like the ease of their use, but not sure if I'll buy another. Wasting my money.

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Robin Sherman Chapman
US
Jan 12, 2016 6:19 pm EST

We are on our second Swiffer in one year because the handle broke on the first one with normal pushing pressure. Everything else has worked well, but we are very disappointed that the handle gives away so easily. Would appreciate a reimbursement or replacement.

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Sharon Wolf
US
Dec 27, 2015 12:14 pm EST

I bought a Swiffer Wet Jet to use in my kitchen and entry-way. Didn't try it right away. I even bought extra pads. When I tried to use it, it didn't work. The button that controls the solution didn't work. Tried it many times, still didn't work - wasted my money and I'm on social security.

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karen McNamara
Nov 17, 2007 12:00 am EST

I cannot find Dawn Power Dissolver in any stores in the 08053 area. Where can I buy this product? It is the best grease dissolver I have ever used.

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dodi
US
Dec 12, 2012 6:32 am EST

I ordered a TV from Procter & Gamble. It came damaged and I called up the company and they said they were sending a replacement. I am absolutely disappointed with the service as the one they sent me last was damaged too.

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Lesley Fox
US
Aug 13, 2015 8:47 pm EDT

I just got the swifter wet jet and it broke at the handle and my husband throw away the receipt before I could do the 1 year guarantee What cab I do now

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Kevin Matchett
Oshawa, CA
Jan 10, 2015 10:42 am EST

I have bought two swiffer wet jets from walmart the one sprayer has not ever worked I realy like the swiffer wet jet im just getting a little upset that I have to keep going to walmart to get another wet jet I realy would like to hear back from someone or even a letter again ive been a avide user of the wet jet and would like to keep useing it if the problem can be fixable thanks for listening avide wet jet user km1961316@gmail.com

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J Bar
Naugatuck, US
May 31, 2014 11:01 am EDT

I am very disappointed with the swifter wet jet. I bought 4 and gave them to some friends. I had one but it stopped spraying. The new ones also stopped spraying. I'm very embarrassed because theirs stopped as well. How many do I have to buy before I get one that works ? It's like throwing money out the window. Thanks Procter & Gamble !

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4:46 pm EST

Procter & Gamble quality of pampers nappies take a dive

I'm a staunch Pampers baby nappy supporter. Had my 1st daughter 3 years ago, and Pampers, although pricier that competitor products, always delivered. Had my 2nd daughter in November last year and stocked up on my trusty Pampers nappies. I kept one of my first born's 'New Baby No 1' nappies for sentimental reasons, and compared it to the new batch purchased for my new born. They were visibly thinner and more plastic feeling but still effective. The problem came in with 'New Baby No 2' range. My baby leaked through them like a sift! No matter how tight, loose, high or low I tried to fasten them, nothing worked. The problem seems to be the gel strip that does not extend high enough at the back of the nappy. Even tried Pampers' 'Sleep and Play No 2' with same result. I had spent a significant amount of money on utterly useless nappies I am now stuck with and had to change to Huggies. Why are the consumers being done in once hooked with inferior quality? Of course the new 'cotton feel' Pampers range does not have this problem (received a complimentary pack), but is ridiculously expensive! Mommies out there: Be warned! What a dissapointment.

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Ms. Amused
xBehindYoux, US
Feb 03, 2011 2:07 am EST

@ Nicky
You have to contact Pampers. You won't get a response from them here. Call the number on the package of diapers.

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nicky84
Coventry, GB
Feb 01, 2011 11:43 am EST
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hello i have been buying pampers for my children for the last 8 years and i got two packs the other day and opened them to find the sticky bit on them was all ripped i took them back to the store where i got them from and they advised me to contact you direct i have never had a problem before but i thought i should let you know as it might be a bad batch or something thanks nicky

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Procter & Gamble defective 9 volt batch

I have experienced numerous Duracell 9 Volt coppertop batteries being "dead" right out of the newly opened package. Batteries affected have the date stamp MAR 2014 on the side of them. I have atempted to contact the consumer line but their automated voice system does not give specific guidance in reporting 9 volt battery issues. After the voice finishes its message, it automatically disconnects the call. I would like to inform whomever at Duracell that the 9 volt batteries date stamped MAR 2014 may be a bad batch and may need a recall. Thanks!
James Furry

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Vishal Surve
IN
Jun 18, 2012 3:53 am EDT

I have experienced numerous Duracell 9 Volt coppertop batteries being "dead" right out of the newly opened package. Batteries affected have the date stamp MAR 2015 on the side of them. I have atempted to contact the consumer line but their automated voice system does not give specific guidance in reporting 9 volt battery issues. +
Where should I call to complain.

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3:02 pm EDT
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Procter & Gamble lack of integrity and values

Dear Tide, I have been satisfied with most of your commercials until of late. This one goes against the family integrity and values. We teach our children to tell the truth, yet a mother diliberately tells her daughter that she has not seen her top. When, in fact, she vividly recalls wearing it, staining it, then hiding it. When asked, she wash the top, in Tide of course, puts it back in her room. Then when her daughter wears it, her comment was, "Oh, I see you found the top."
Daughter totally innocent blames it on herself for not finding it.
A mother sits back satisfied she lied to her daughter, smiles and drink
her coffee.
America wonders why so many of our children knows how to lie, cheat and steal. Don't be a part of condoning such behavior.

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laetari
Santa Rosa, US
Jan 18, 2011 2:19 pm EST
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I totally agree with your opinion that this commercial condones a mother lying to her daughter. I too found that disturbing. thought I was the only one. Unfortunately many more commercials show this type of behavior as well.

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pobarjenkins
Minneapolis, US
Oct 11, 2010 4:40 pm EDT
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People lie, cheat, and steal for a million reasons that have nothing to do with the Tide commercial on TV. Any properly raised child should know not to imitate everything they see on television.

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5:27 am EDT

Procter & Gamble I will never buy another product from them

Everyone should boycott proctor and gamble. They are shrinking their packages and still charging the same price. Case in point - charmin bath tissue. The mega rolls used to have 400 sheets; now they have 352. Don't these idiots think we notice these things? They believe their consumers are stupid. Buy the northern soft and strong or white cloud from walmart. All better and cheaper. I will never buy another p&g product.

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Maxwell House Coffee - Cheating Customer
Las Vegas, US
Aug 10, 2012 7:08 pm EDT

If we don't stop buying their products, it'll even get smaller!

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Procter & Gamble leaking batteries

Here is a copy of the complaint that I lodged with P&G today:
I wish to lodge a formal Complaint regarding leaking Duracell AA Batteries.

Over the last 12 months, I have had numerous situations where Duracell AA Batteries have leaked inside of various pieces of equipment.

All of these batteries were within date range. They made a mess and caused discolourization to the equipment.

The number of batteries that I have replaced over the last year due to leakage, is more than 10. The latest was today (8/13/2010) where I went to replace the batteries in a handheld aviation radio, only to find that 4 out of the 6 batteries had leaked...again! This had happened to this radio with Duracell batteries back in January as well.

I've had enough!
I want an appology!

Yours, a disgruntled customer,
Paul Carew.

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Strom_Rider
Brooklyn, US
Jan 02, 2011 11:13 pm EST

I have experienced the same problems with Kirkland (COSTCO) brand, which are made by P&G. Batteries were marked "best if installed by" March 2010, and March 2012. Destroyed a Cannon compact digital camera, among other items.

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Procter & Gamble diaper exchange

I recently visited one of you stores to exchange pampers diapers that my daughter received as a baby shower gift.I simply wanted a larger size as the newborn were to small as her son was born at almost nine pounds .I was more then happy to pay the difference in the price .She had received many newborn diapers and he would have outgrown them before being able to use them.I of course didn't have the receipts as they were received as shower gifts.I was deeply disappointed to learn your poilicy is only to refund the lowest retail price within the last 90 days.Both bags of diapers retailed for $13.99 yet I only received a price of $3.99 a bag.The diapers had only been bought within the last two weeks .I find it very disturbing that a corporation the size of yours are allowed to rip the customer off in such a manner.I think we both know that the two bags of diaper that I was refunded $3.99 for will be placed back on the shelve and sold again for the price of $13.99 as well as I have never seen pampers sold at a price of $3.99.It sickens me that you would have such a policy in place.Its expensive enough trying to provide for a baby without a large corporation taking advantage of their customers .I will not be shopping at Zeller any longer and will advise all my friends and family of such unetical policis.I should also add that I returned diapers at Lawton without any problems in the return .I was refunded the regular price and paid the difference for the the larger size and Walmart also said they would issue a gift card for the regular retail price.I'm sure local newpapers would be interested in your "Rip of the Customer" policies as well.Perhaps you should reveiw your thoughts on your return policies to improve customer service because if not for your coustomer you would not be in bussiness.

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Procter & Gamble leaking batteries

Hi all,

I want to warn everyone to stay away form Duracell batteries. I have been using Duracell batteries for years and in the past I have been very pleased with the batteries, but not anymore. We have been buying our batteries form Costco and recently I went to start my annual changing of the batteries in various devices and lo and behold I found leaking Duracell batteries not just one and not just in one appliance, but multiples in a variety of different devices. I found the following:

1. Two leaking double AA batteries in a Force FX collector’s edition Light Saber, not easily replaceable. It took me two hours to cleanup the mess it made

2. Two leaking AA batteries in a $ 300.00 R/C car, (for the servos). Fortunately, these were in a battery holder and did no damage to the car itself – time to clean up the mess 30 minutes

3. Two AA batteries in another car remote control, time to clean and repair 2 hours

4. Four leaking AAA batteries in a Minolta SLR camera – time to clean up and repair 2.5 hours.

5. Two leaking AA batteries in a TV remote control, I had to buy a new one of these, (thanks P&G)

6. Three leaking AAA batteries in an X10 remote light controller, it had to go to that great electronic round file in the sky, (again thanks P&G).

I’m still not done. I am going through the house checking everything that takes a battery wall clocks, alarm clock etc.

Cost in my time far 6 hours, (so far) plus the cost of having to replace two pieces of equipment that were total losses and that fact that the other things I was able to cleanup and repair are no longer in the pristine condition I’ve always tried to keep them in. Further, all these batteries were within their acceptable use dates and what’s more other brand batteries that were installed in similar devices at the same time are fine.

Proctor & Gamble huh? gamble is right, they have apparently tried to save money by going with a cheaper manufacturer and it shows.

Not only have they lost a long time customer, but I will be posting this to every complaint board I can find and warning all my friends to stay away from Duracell batteries and will be returning what batteries I have left to Costco if they will take them back.

P&G you are a classic case of penny wise and pound foolish.

Does anybody know of a class action lawsuit in respects to quality issues/leaking problems with Duracell batteries I can join?

BTW the photo shows only some of the bad batteries, I should have kept them all and took picture of them plus the damaged devices before I cleaned/repaired and/or threw them away.

OMG I’m ANGRY!

Sincerely,

A FORMER Duracell customer

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Bob bryant
US
Jul 13, 2022 5:37 pm EDT

I just opened my battery case for 9 volt and the whole side with aaa was corroded. I had filled it up approx 8 months ago, these batteries have 2027 on them [ 32 batteries corroded ]-- the other side is filled with thunderbolt aaa [ 20 of these ], put in at the same time. 😖.. this was my new case that holds many kinds of batteries. This has happened before when they were in the package, never opened. NEEDLESS TO SAY NO MORE DURACELLS FOR ME. Wish I could send photos. Just had to VENT about this SORRY product. Ohhh I see I might be able for photos.

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Daniel Buffalo
Buffalo, US
May 28, 2022 12:44 am EDT

I’m an Electrical Engineer. I have 3 degrees in the Electronics and Electrical fields. I have over 20 TV sets in my house along with a variety of electronic gadgets that currently utilize well over 100 batteries. Yes, I have a large house and Yes my family has a lot of battery operated devices. I've been using various types of Duracell batteries for over 40 years and I can assure you that the Duracell batteries that have been made over the past 10 years or so are absolutely garbage. Duracell batteries will positively leak. It doesn’t matter whether they are placed in a device or left in the original package, they will leak and swell. Being that I repair electronic devices for a living, I’ve had well over 500 devices come across my bench that have been ruined by leaking Duracell AA or AAA batteries. I’ve taken pictures of numerous devices destroyed by Duracell batteries. Do NOT buy them. Buy any other brand of battery.

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Madinpgh
Pittsburgh, US
Apr 10, 2022 2:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We had Duracell leaks on multiple flashlights-wall clocks-remote controls and our thermostat! All not close to expiring! Never again will we buy duracell

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Sally Woodmansee Roberts
US
Feb 02, 2022 7:27 pm EST

I see this has happened to many ! Today I went through the entire house replacing the Duracell Quantum batteries and there was tons of different sizes for different things in the house and of course it was past due to return them, the Duracell batteries. I had changed something last month and saw the batteries had appeared to blow ! Crystal like material and some area's of the battery blackened. I thought about it and sort of pushed it out of my mind. Then I kept needing to replace other ones and the same thing, and even in the packages they had come in, some not even opened, many had exploded in the big package I had purchased too and had never touched! Will not buy Duracell again after reading all the comments ! lucky my weather radio was not ruined, radio, computer mouse, clocks, I could go on and on. I don't know if the company pulled them or what but I know where I get batteries they pulled them and will not sell them anymore if they are available !

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TJW.1
Pocono Pines, Pennsylvania, US
Nov 14, 2021 12:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Last pack of AA's I bought went dead and started leaking after a couple months. Filed a complaint and received a letter for how to properly store batteries. Are they kidding me? I have been storing batteries in the same place for 30 years and never had a problem. Never received the "cupon" they promised. I see many, many complaints on this page similar to mine. I will never trust Duracell again.

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Chuck443
Rembert, South Carolina, US
Oct 10, 2021 9:38 am EDT

Same thing happened to me AAA’s AAs C D they all leak destroyed all my equipment flashlights remote controls everything you Used Duracell batteries gets ruined

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lewisroy
Norfolk, US
Oct 03, 2021 8:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had problem with these battery
I send in item as they ask for and never HERE from them and DID not receive ANY of my item back I got up with Jessica C. Manager Consumer Relats Departmention
I sent my bad battery back to
Duracell
attn: Jessica
PO Box 28165
Green Bay, WI [protected]
If this help any body

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Bob is finished with duracell
Franklin, NJ, US
Oct 03, 2021 5:51 pm EDT

I had an icom radio, ic10 receiver, die because of leaking energizer batteries. I called the company and was told they would reimburse me $75 for the damage. My radio cost me over $650. A commercial type radio that are known to last a lifetime. I believe the duracell name is finished.

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Duracell is garbage
As far away from you as I can get, US
Aug 22, 2021 9:00 pm EDT
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They really do not care if they ruin millions of dollars of equipment every year just as long as suckers keep buying their batteries. I can not ever buy a duracell battery again after all the electronic equipment I have lost this year alone. They could never get my business back and if they sent me free batteries I would chuck them in the garbage where duracell belongs.

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partypooper9000
london, CA
Jul 13, 2021 5:49 pm EDT
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Another deeply unhappy long term customer here. Gone from only using duracell to never again. Several devices ruined that are impossible to replace eg logitech harmony remotes and nintendo wii controllers.
All batteries many years from use by date. I've just checked one of my duracell packs dated 2027 and several leaking. Done with you.

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Procter & Gamble battery exploided in my kitchen

I notified P&G of the problems of battery exploded in my kitchen. They stat ed after examining the exploided battery and pictures of the damages they requested P&G said It is not manufactured by Duracell. In fact, P&G said the product is couterfeit. P&G sugested to notify the store where I purchase the Product for further assistance. I am hereby notifing Home Depot to please follow up on this information . I am sendin g all the information I have to the NYC Dept og Consumer Affairs. P&G ref: [protected]

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Procter & Gamble minor inconvenience

roctor and Gamble has increased their Pringles package size from a net wt of 6 oz (170 g) to 6.41 oz (182g). By my calculations, the increase in ounces from 6 to 6.41 is 6.83%, and the increase in grams from 170 to 182 is 7.05%, a minor difference per can, but could be significant considering the number of cans produced. The height has increased from approximately 9.125 in to 10.5 in. which is an increase of 15.06%. When the new size can was opened, there was approximately 2 in of empty space. I can't compare this empty space to that in the old size can because I do not have an unopened one to inspect.

However, II can mentally compute that the increase in price from $1.00 to $1.50 is 50%.

I am unable to reasonably relate the price increase to size increase.

Also, the new cans are too tall for the pantry shelf where I had stored them for the past 10 years. A minor inconvenience.

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Procter & Gamble product

Lenor infusions with black diamond and lotus flower. What is black diamond exactly, coal?

I didnt think diamonds actually smelt or there would be millions of people through out the world with smelly fingers!

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Sarah73
US
Feb 07, 2016 7:44 am EST

After using lenor unstoppables i came out in a nasty very itchy rash all over my body! I do not have sensitive skin so could not think what was causing it until i stopped using the lenor and have since rewashed all my clothes and rash has gone.

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Joanne111
Middlesbrough, GB
Aug 15, 2014 3:49 am EDT

My lenor unstoppable does not smell. A waste of money. I feel guilty for poisoning the environment with such a product. It clearly says on the back harmful to aquatic life. These products should be banned.

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Overview of Procter & Gamble complaint handling

Procter & Gamble reviews first appeared on Complaints Board on Dec 3, 2007. The latest review rebate ripoff was posted on Nov 16, 2024. The latest complaint AA batteries leaked in smoke/co alarm. was resolved on Aug 16, 2022. Procter & Gamble has an average consumer rating of 1 stars from 371 reviews. Procter & Gamble has resolved 18 complaints.
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    More phone numbers
  3. Procter & Gamble address
    One Procter & Gamble Plaza, Cincinnati, Ohio, 45202, United States
  4. Procter & Gamble social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024
Procter & Gamble Category
Procter & Gamble is ranked 2 among 335 companies in the Beauty and Well-being category

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