Procter & Gamble’s earns a 1.2-star rating from 376 reviews, showing that the majority of consumers are dissatisfied with products.
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AA batteries leaked in smoke/co alarm.
I opened a complaint with Duracell since their AA batteries leaked in my smoke/co alarm (000814976A). They responded with a list of questions which I promptly answered.
What retailer did you buy them from?
I don't know for sure probably Wallmart.
When did I purchase them?
I don't know for sure but we bought them for the smoke alarm and they have been in for around 8 months.
Where do we store our batteries?
We have a drawer in the living room desk.
What is the packaging code on the back of the battery package?
We no longer have the package.
Where was the device being stored?
I wasn't it was a smoke alarm mounted on the bedroom ceiling
How old is the device?
Not sure what this has to do with it but I sent them that (not in front of me right now).
Does the device still work after being cleaned?
Yes but again it is a damaged smoke alarm and lives should not be trusted with it!
How much would it cost to replace the device?
Again I don't have it front of me but I sent the price to them. Just under $50.00 I think.
I was also able to send the the code off the battery and the use by date ( 2027).
Their next email instructed me to clean the corrosion with vinegar or lemon juice or boric acid solutions. I started to do this when I realized the batteries in the smoke alarm are mounted over the circuit board and the board may be corroded where you can't see. While the smoke alarm may work now , would you trust your life to a damaged smoke alarm?
The above response was in my inbox today 8/16/2022).
I feel I am being quite reasonable asking you to replace the smoke alarm and a package of batteries.
We used to always buy your batteries because we could depend on them, so I am not only disappointed in your product but also your attempt to give me the run around by suggesting I should simply clean the corrosion from a damaged smoke alarm!
Desired outcome: Again I think I am being quite reasonable asking you to replace my smoke alarm and maybe a package of batteries.
Duracell came through by sending me a check to cover the purchase of a new smoke alarm with a like model. THANK YOU!
Secret oh balancing minerals 48 HR. Clear gel
I purchased the rose scented secret ph balanced 48 hr. Clear gel! I love it except for one issue.The turn dial that pushes the gel up for use...doesn't work.I have to squeeze very hard and hold it ,to get any up for use.The dial spins but doesn't do a thing! I just wanted to bring it to your attention in case others complain.I bought it at the Wal-Mart in Coffeyville,Ks. Here is the information on the container : 2093INJ2 exp 03/2024
Desired outcome: replace
Fairy Non Bio Pods XXL Pack 54 Washes
This is the first time I have purchase these as I normally use the Fairy Washing Powder. I do not think I will be purchasing these again.
On taking a pod from the packet it has felt slimy. On getting further into the packet I have now realised why, after removing the majority of the pods and placing them in a new container, 9 of the pods are unuseable. There is liquid at the bottom of the bag. Two pods were almost empty and 5 pods were attached to each other, two pods at the bottom looked ok until i picked them out and they too then proceeded to leak.
The 5 that were attached appeared to have the seams attached. On trying to separate them, again they leaked. This is a 6th of the packet that has been unusable and possibly more looking at the amount of liquid in the bottom of the bag.
I read the instructions before use and have followed them exactly, I have taken care not to remove a pod with wet hands. This does not account for the 5 appearing to be seamed together.
The batch number for your reference in the event that this is a machine malfuntion is [protected]:08 UF1:KJ71-DOF8-X005-U98T
I have taken photos if you require the evidence.
Desired outcome: Taking account of the cost and my living alone I would like a refund or at leas a voucher to purchase another product (maybe the same to see if this has been a one off).
I too had problems with Tide pods leaking and making a mess on the inside. For me the zipper bag would not zip either.
Bounty Paper Towel
From when it was First created Decades ago, Bounty Paper Towel is Now...
Less Absorbent.
NOT Stronger or Strongest.
Horrible when Picking Up Spills.
It Streaks now.
It's a Horrible Paper Towel now, to where No Name Brands actually perform Better!
Consumers are NOT getting what P&G Bounty IMPLIES, therefore it's IMPLIED WARRANTY!
Hmmm, Lawsuit?
Desired outcome: Bounty Paper Towel is NO LONGER STRONG & ABSORBENT as before!P&G needs to STOP with the LIES before someone files an IMPLIED WARRANTY Lawsuit!Or... P&G needs to go Back to Making the ORIGINAL Bounty Paper Towel that was once Truly Amazing!!
Fairy Original liquid
We have used this product of your for years without complaint. But our latest purchase is not satisfactory - it takes 7 0r 8 drops to clean off greasy residue from plates, whereas previously 3 or 4 drops would suffice. The new label on the label says "washes up X2 more" but this is not borne out by the contents'
performance. Has the amount of detergent been reduced? Please explain the discrepancy.
Desired outcome: Explanation
Faulty product
Hello,
I purchased some Fairy non bio capsules the other day and I was so excited to use them. I had heard such good reviews about them
And how they leave your clothes smelling fresh.
Sadly, I have had the opposite experience. I’m not sure whether it is a faulty batch but sadly, the tablets that I used left my clothes smelling like onions! I thought it might have been a one
Off but it wasn’t, most of the package have smelt like this. I purchased them from my local coop and I
Did try to return it to them but they said they could not refund me the £6 I paid and I would have to contact your head office. So this is what I am doing!
Please can you advise about how I can get a replacement pack as I would love to try them still.
Many thank
Lisa
Desired outcome: A replacement productOr voucher to buy another pack.
Downy Fabric Softner
I try to keep a jug of Downy on back stock, so I do not have to go to the store during wash time. I added water top no avail, so I tried.
However, upon opening this jug it came out thicker than hardened jello. In fact, I had to throw it away as it was going to stop up the dispenser in my washer.
It is 4.88 Liter with the b/c of [protected] 1.
Jug bottom 4B 179A0018A
Desired outcome: At $14.95, refund or replaceIn the event you do not have my address it is: Frank W Lamarre, 439 Winding Oak Lane, Longwood FL 32750-3247Email: [protected]@embarqmail.com
Your company's new policy
It is with complete disgust and disbelief that your management could offer financial assistance for your employees to abort their children. Your action has now terminated my use of Proctor & Gamble products. I will in fact encourage family and friends to do the same. You greatly misjudge the majority of women in this country who are in favor of protecting unborn life.
Every company that is offering sanctuary and sanction for women to turn against their own flesh and blood, and to deliver a death sentence for their own offspring should be condemned. Your corporate monies could be used to provide promise and protection for pregnant women facing fear and uncertainty. There are thousands of pregnancy care centers in this country that assist pregnant women with health services, baby items, safe housing, and care during their pregnancy. None of these centers is supported by the government and yet they survive to assist women in need.
Hopefully you will rethink your corporate decision and visit the life-giving alternatives to any continuation of abortion. Women deserve better and corporate decisions should help serve those life affirming choices.
Sincerely,
Kathy Peters
36 Indian Hills Drive
Waterloo NY 13165
Desired outcome: Don't make any stand on the abortion issue. Our country is so divided. Science has shown there are 2 heartbeats and 2 different DNAs in every PG.
Febreze air freshener spray
The last 10 cans of Febreze air freshener spray that I have purchased have all had defective spray handles. Some of them work in the beginning and then they completely stop spraying and it seems to be because the handle is not catching. I’ve use this product for as long as you guys have had it on the market and just recently started having issues so it seems to be a manufacturing issue. I sure hope this gets resolved because I do love your product but will not continue to throw all my money away.
Desired outcome: I would like a refund for my expenses. I do still have receipts for some and the last four that are shown together in an attached picture I do not have a receipt for. [protected]@gmail.com
I’m so so fed up now with the spray handle on your air fresheners , you pay a fortune for the product and have to throw half a tin away due to the spray breaking this really needs looking into .
Leaking batteries AAA, AA and C
I bought a large package of AAA and AA batteries at Sam’s or Costco. The unused batteries in the container are leaking before date on battery so I checked the devices I have Duracell batteries in and found those were leaking. I then checked a toy with three C batteries in it. The batteries were leaking and the date on the battery is 2028.
Like many people have written on the internet, I was once loyal to Duracell but am now a former Duracell customer.
Kay Ballard
Desired outcome: Reimbursement would be desired.
Head and Shoulders Micellar cleanser
Can you please tell me why your Head and Shoulders micellar cleanser is not available in shops now?
this is so annoying when you find a product that works and the company starts to bring out other products and stop other products.
This its the only thing I found that help me.
Desired outcome: to see the product back in the shops.
un stopables frebreze
Love the product BUT bought 3 recently and the sprayers don't work.
They spit a little but no stream.
Please advise.
Sharon Blumenthal
5436 Matilija ave
Sherman Oaks, CA 91401
[protected]@gmail.com
BOUGHT FROM AMAZON 1 MONTH AGO
bought from Amazon
Desired outcome: replacements
Bounty paper towels 8-pack
The paper towels have a strong smell of smoke. Why is this? Where can I go to replace them for paper towels that don't emit this odor? This is the problem with every roll that I have removed from the plastic wrapping
Desired outcome: Coupon for replacement of the 8 rolls
Total Home With Clean Lift Technology laundry pods
I bought a 24 pack of these pods and apparently something caused a couple of them to either split or possibly have a tiny hole in them. This caused most of the 24 to stick together, and make it impossible to use.
They are the CVS brand and were purchased around 6/18/2022. I did not save the sales receipt as I did not think about having to return them. The store would not help me. Said it was not their problem.
The letters & numbers at the top of the package are CJ0170DU40 [protected].
The bar code is [protected] 8.
I hope you can replace them.
Thank you,
Judith Hughes
7105 N Villanova Dr
Saint Louis, MO 63123
[protected]@att.net
[protected]
Desired outcome: Please refund or replace. I do not remember what I paid for them.
FULL OF HOT AIR Crest 3D White Radiant Mint toothpaste
THE CREST 3D WHITE RADIANT MINT TOOTHPASTE TUBES ARE FULL OF HOT AIR! Lately the tubes are 1/4 - 1/3 full of air and I have to work the air out, leaving nearly 1/2 of the tube empty before starting to use it.
Desired outcome: Either completely fill the tubes for the price or reduce the size of the tube, assuring it is completely full with toothpaste and REDUCE the price. What do you take us for anyway?
I totally agree that Crest Toothpaste is about 1/3 full of air. What a rip off.
Flash speed mop
I purchased the Flash speed mop from Amazon along with a box of wipes unfortunately a month into using one of the connection clips in the pole cracked leaving me with a very short mop
I wondered how I go about a replacement? Happy with the mop itself just disappointed with the quality of the product. £20.00 is a lot to spend on something that is now unusable
Thanks
Desired outcome: Replacement
Unstoppable febreze car breeze vent clips
At 4 PM on June 18, 2022, I put the Febreze unstoppable vent clip into the air vent in my truck vent. By 8:30 PM, I noticed that the oil, and whatever else is in it, leaked out of the vent clip and down by dash board. The drip trail permanently damaged the wood grain finish on my dash board. The dash is bubbled, crackled and flaking, wherever the contents of the febreze vent clip touched the wood grain finish. It also made the dye run from around the black knobs. This is obviously an ongoing defect.
Desired outcome: I expect Proctor & Gamble to pay to replace my dashboard, and one knob and surround for that knob.
Secret Aluminum Free Dry Spray Lavender + Hemp Seed Oil
I recently switched back to using Secret, purchased a dry spray, and it is sticky, and when I spray it then stop, some of the product oozes out of the spray nozzle.
My email address is [protected]@itctel.com
Desired outcome: Either a replacement that is not stick and operates properly or a refund. I do not complain very often about products but this is uncomfortable to wear as I feel my armpits sticky throughout the day.
Tide Liquid Detergent
This a suggestion more than a complaint.
Why do you use a blue cap on Tide? It's difficult to see the numbers to observe the proper levels. I would suggest a white semi clear cap, easy to see the levels and white conveys the idea white is clean.
Desired outcome: Take my idea under consideration
Ultra Downy Free & Gentle Liquid Fabric Conditioner
I bought 2 129oz Ultra Downy Free & Gentle Liquid Fabric Conditioner fromTarget. It is so thick it does not come out of the container, and is unusable.
Desired outcome: Refund of 21.98. I paid $10.99 for each.
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Procter & Gamble addressOne Procter & Gamble Plaza, Cincinnati, Ohio, 45202, United States
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJan 14, 2025
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terrible company!Recent comments about Procter & Gamble company
Fairy non bio platinumOur Commitment
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