Procter & Gamble
Reviews and Complaints

You have recently added something to your Charmin toilet tissues and rebranded them as Ultra…. Ultra soft, ultra plush, ultra strong, even ultra GENTLE! I thought I would have to go to the gynecologist for a horrible disease until I figured out it was the tissue. Please make some change because I’m sure I’m not the only one affected. Other companies try to emulate your better products so I am running out of alternatives. I’d rather use Charmin but I surely can’t! Please!

I have used these for many years and are quite satisfied with their use.

However the boxes have gone from containing 44 a couple of months ago down to 38 and now only have 24 in my order from Morrisons a few days ago. This means you have effectively reduced the number by 50%, meaning you have increased the price by that amount.

I know all prices are being increased due to the cost of living but this is totally excessive and is just not acceptable. Do you not care about your customers enough to increase by a smaller amount? Many people are struggling and hygiene products are an essential part of our lives, items which we cannot do without yet you just expect us to pay for goods which have been increased by 50%.

I look forward to your reply in due course.

Angie Brady

A few months ago i made a call to your company in regards to the spray on my two bottles of Secret spray deodrant not working.

I was sent out two coupons to replace them, but i have NOT been able to use these coupons at any stores.

I am calling now and have a 'case number' 2023 2098 but been on hold.

For a billion dollar company the customer service lines are not at all user friendly to try to get in touch with someone.

Now... having said that.

the number i have om these coupons is [protected] if that helps to identify.

Please be kind enough to let me know what to do next?

I have been on hold now for 20 minutes trying to get help so i think i have to give up

Geri Bo [protected] to call back with any kind of help with this issue

I've been a consistent customer of Fairy Non-Bio Washing Tabs for years, generally I wouldn't buy anything else. On the last 3 occasions, I'm getting more and more fed up having to try to separate the tabs, as they are becoming stuck together. Over the years we have come to expect a few getting stuck together, but on the last 3 occasions, I'm finding that 10/15 and on this last occasion over 20 of the tabs are stuck together, splitting when I try to peel one off, and I'm left with unusable product swimming in a puddle on washing liquid. I attached images of the issue, I'm not sure what you can do about this, but if it continues, then I'll be buying a different, and likely cheaper product.

54 washes now become 30 washes and is proving to be too expensive to continue to purchase.

Please respond

Regards

Paul Reid

I need the original Foamy Shaving Cream Sensitive. I have used that for years and was very happy with it. The only brand/company that I could tolerate. The new can has an extremely offensive odor that makes me nauseated. I buy sensitive because it doesn’t smell. Now it does and I can’t use it. Please tell me where I can purchase the original Sensitive Foamy Shaving Cream.

I have purchased this product for over 2 years and lately am considering switching brands. Out of the last couple months many of the aerosol spray deodorants that I've purchased will not spray. Nothing happens when I try to spray the canister. It seems to be a flaw in the bottle. I've had 4 bottles over the last couple months that I've had to just throw away almost completely full and all for the same reason. The spray mechanism doesn't work.

I purchased a 10 package of Kleenex puffs plus lotion, after opening the package all of the boxes were open at the end. I physically had to tape all of the boxes. The serial number was [protected] , the product was purchased at BJ’s in Oakwood plaza in Hollywood, Florida. This needs to be brought to someone’s attention, because I shouldn’t have to tape Kleenex boxes.

October 26, 2022

I recently purchased two boxes of Purim’s Friskies OceanDelight canned cat food, which I have used for years. The most recently purchased boxes contained crushed, dented, destroyed cans. The boxes were not damaged, but after feeding my cats a few times, I discovered the damaged cans in the center of the box. A photo of some of the damaged items will be attached.

I have a bottle of downey april fresh fabric softner that I just opened up. I shook it good before I opened the bottle. It is so thick that you cannot shake it out of the bottle, it has an almost curddled consistency, I tried to dissolve a tablespoon in hot water to see if I could get it thinned enough to put in the washing machine. It was waxy and did not dissolve. Can fabric softner go bad? I needed some that day so I purchased a new bottle and it was more liquid and did a good jobe dissloving in the rinse water. The upc number is [protected].

I bought this because I always use downey and it cost a little more but wanted to try it, well to my surprise I have a washer with a tray that pulls our and I put my Tide in one side and the fabric softner in the other so I don't miss using my softner, well this one I mentioned about for some reason (this is the second time) it's happened the softner doesn't dispence into the rinse cycle, I had a washer man come out to check if their was anything wrong with the dispenser and he said no it was the fabric softner my other Downey works fine and I have almost a full bottle I'm trying to use and another in my laundry storage and Kroger's won't take it back because I don't have a receipt even though I shop their ever week, I guess rules are rules

So I was wondering should I delute it with water and see if that helps it work if not I'm out about 14.00 dollars

For the past 6 months the bristles in these toothbrushes now fall out and into your mouth while brushing. They actually poke into the gumline and cause bleeding. Why are you cheapening your product. Reading your website you are supposedly "waste" conscious. So, your goal should be to stop filling our landfills with inferior products. Protect your customers from harm. Imagine swallowing a bristle - they are very sharp. Very disappointed in a product I have used for years

Sept 23, 2022 I am unable to get a sound out of my Swiffer Wetjet (it does not spray), despite changing the batteries (this is the model with 2 batteries and I changed the batteries twice trying to resolve this problem) and after watching youtube videos, attempting to remove the motor cover to check for rust, which was impossible to remove the screws. This Swiffer is less than 6 months old and I have not had this problem when purchased and I have had other previous Swiffers that lasted years. At this point, I'm doubtful on buying a new Swiffer for fear that the same problem will occur.

Maybe it is possible after buying a box with pods to sell a bag with pods. Maybe some more to give clients the feeling it's worth it. Just to make the plastic soup too big. The problem is world wide too big to avoid. To achieve all this, you have to make commercials. So that people all over the world understand what this means. I hope you will do this. Just to savs the world.

I purchased Crest Pro Health and Old Spice Game day. The toothpaste busted out the sides but I am trying to use as much as I can so not to waste it. The Old Spice deodorant the turn knob broke and so I have to use it to push up the stick as I go. This is the 3rd one that this has happened to me on. Just thought I would pass along that your manufacturing system is not seeming to be up to par.

My biggest irritation is the "cheap" zipper to reseal the bag. Once inside the bag it smelled wonderful but it was because one of the pods had leaked all over the bag. So I had to store it in a real "zip-lock" bag that works.

Women esp, today need products to work as advertised. I have yet to find a zip lock made cheaply that lasts more than a few times. Your product did not even work for me from the first.

So I will have to go back to the heavier plastic containers which take up more room in storage.

It would be greatly appreciated if you could make a zip lock bag that actually works without needing supernatural strength or a college degree to figure out what the instructions genuinely are to make it work.

Have been using Old Spice deodorant for years. Current type is Fresh, High Endurance. The latest two pack has caused underarm rash. Had to quit using those two packs. New packs do not cause the rash. Numbers on the pack are 2134TNW2. Cost of the two pack was about $5 but I no longer have the Walmart receipt. Thank you.

Gene Angelcyk

9041 Avalon Avenue

Englewood, Florida 34224

[protected]@verizon.net

[protected]

I have been using these pantie liners for years.

Why on earth have you changed the peel off back to cover the whole of the liner instead of leaving a space to take hold of to peel off.

if this going to be permanent, you have lost me as a customer, and probably

100's more.

Please explain why you have done this. My email address is barbara.[protected]@btinternet.com

Barbara.

On 9/3/2022 I went to my neighborhood Winn Dixie store to purchase the febreeze air scent. It wasn't until I got home and noticed the container was not full.

I have pictures to prove the spray bottle was half empty. Why wasn't this a full bottle I paid $3.29 retail abd I am not satisfied with this product. I feel like I was ripped off with this product.

Hi. We bought this from Costco in Nanaimo, BC, Canada about a month ago (July/2022).

The regular dishwasher liquid we normally use wasn't in stock at Costco so we innocently bought this. It was standing stacked up in the vicinity .

When we ran the dishwasher we were shocked that there were huge amounts of suds streaming out of our dishwasher and all over the kitchen! We have a double (2 drawer) expensive unit. And the suds are throughout both drawers!

Nothing-when we bought it- on the packaging said anything about not using this in our expensive Kitchenaid dishwasher. Finally after looking closely at the bottle, on the back in very small letters it says 'not to be used in dishwashers!'* A person almost needs a magnifying glass to read this caption.

The warning should say that this is a DISH SOAP. NOT a dishwashing LIQUID!

We feel misled and victimized .

We can't be the only customers having this problem!

*The manufacturer should make AN EFFORT TO PUT THIS WARNING IN BIG VISIBLE LETTERS ON THE FRONT OF THE BOTTLE SO THAT PEOPLE CAN SEE IT WHEN THEY BUY THE PRODUCT!

We now have a massive problem cleaning up our kitchen AND NOW OUR EXPENSIVE DISHWASHER DOES NOT WORK!

I bought a six pack of this deodorant because it works and I like it. Got through the first three and opened the fourth one to find that it had turned to liquid, as had the last two. I could understand this if I had stored them in a very warm location but they've never been outside my home which is almost always 75 degrees throughout.

Not a big bragging point for this product. I would never buy more than one at any given point knowing what is likely to happen to this product.

Richard Riddle