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1.2 4 Reviews 369 Complaints
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Procter & Gamble Complaints 369

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H
3:14 am EDT

Procter & Gamble fabreze car air freshener

this product as melted my dashboard on my vehicle after following instructions

carefully it still damage my dashboard

Desired outcome: replace the melted part i do not want a refund for the offending item i want my very loved vehicle repairing any inspections are welcome

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10:47 am EDT

Procter & Gamble Febreze air spray in fragrance of ocean

I purchased a three pack of Febreze Spray back in December of 2021 and have been using these with out an issue until we started to use the Ocean Spray and it stopped spaying with almost a full bottle left. I did e-mail your site in February of 2022 and did not hear any response. So, I will e-mail you only this time or I will stop purchasing your products. All I am asking for is a response and a coupon to replace the above said product. Upc code is [protected]. Thank you.

Desired outcome: Just a response that you received my grievance and are aware of the issue and a replacement

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Peter Bradbury
GB
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Feb 25, 2024 7:44 am EST

Good day,

I purchased 3 of the Febreze Air mist Cotton fresh, 2 of the cans have worked perfectly, the third was OK and then started spraying a small amount as it appears to be clogging up. Can you please advise if i can do anything to remedy this problem.

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P
7:43 pm EDT

Procter & Gamble Duracell batteries

I purchase my pkg. of batteries only at Costco, which always has a good expiry date.

I purchased my Muddy trail camera one & a half years ago (receipt I have) as I am an avid outdoor hiker. I leave it up for about 2 days only, hoping stolen it does not get year round I use it to capture wildlife along my trails.

I keep my camera in good working condition along with other outdoor equipment I own & use often, being sure the batteries are up to par.

I put it away for the March Break as away I was. When I returned again not quite 2 wks. later it would not turn on. Checking the batteries to my horror I found they had leaked in my battery compartment. (pics I have)

I tried to wipe away the mess, still not working I gave it to my friends I hike with, he is an electrician to look at it.

No such luck, it was so corroded in the battery area and the wires.

My camera is not even 2 years old, I would appreciate if my camera would be replaced due to the damage the batteries caused. I am a senior, do love the outdoors, I hike daily enjoying the beauty & the otherwise harder to capture animals by the eye, using the camera. I paid $ 70.00 for this camera on sale.

I shall wait your reply.

Thanks, Linda.

Desired outcome: Pay for another camera,or reimbursing my price I paid hoping I can purchase another at this low price..

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12:33 pm EDT

Procter & Gamble Bottle design: Fairy Max Power Antibacterial Anti-Leak Technology.

Are these 'Anti-Leak' bottles tested against heat/direct sunlight? The bottle I purchased was kept on the wooden windowsill & has leaked twice and taken off the paint on the sill. If this product is not shall we say 'heat' resistant then perhaps the bottle should state this and that it should be stored away from direct sunlight/heat?

Desired outcome: Perhaps the bottle design is not 'Anti-Leak' as suggested or should carry a warning 'do not stand bottle in direct sunlight' otherwise it 'will leak'.

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10:01 am EDT
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Procter & Gamble Comet cleanser

Hello, I am frustrated that your company no longer packages comet in the plastic containers. That is a major reason why I purchased it over other brands. I am willing to pay more for this convenience. I do not like the cardboard containers because they can get wet and damage the container and well as getting the powder inside wet, often making it unusable.

I know many other people with the same opinion. PLEASE, PLEASE bring the container back! I would be eternally grateful.

Please let me know if your company would consider this request.

Thank you

Bonnie Allen

[protected]@aol.com

Desired outcome: Plastic container again for comet.

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C
11:52 pm EDT

Procter & Gamble Downy Refresh Fabric Softner

I purchased the product one month ogo and it had clumps in it to the extent that I had to take a small wisp to get them to not remain in my clothes at the end of the cycle.

Desired outcome: I would like to have the product replaced or my money back. It is a 48 ounce bottle. I purchased this product from a Kroger store in Plainfield Indiana, UPC Code is [protected].

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10:35 am EDT
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Procter & Gamble Ultra Downy Free &Gentle 1.53L

I use Ultra Downy, always. I purchased the bottle 60 user loads. I do not under stand this issue at all. When I opened this bottle, it is not a liquid. You cannot pour it out. I't is like a very heavy gel. SKU#[protected] 4, a number on the bottom of the bottle is 60A1048 and also T B 05. I shop with Krogers and other

places also. A number on the left hand side of bottle [protected].

Please contact me with any questions you may have. Also what must I do about

a replacement bottle.

I use All Laundry Detergent and I am having a problem finding it in the stores.

I certainly hope it is not being discontinued. I use several different ones. Please contact me by e-mail: [protected]@msn.com.

Thank you for your assistants.

Ms. Fix

Desired outcome: I would like a replacement on the Downy Ultra, Free & Gentle and also info about All Laundry Detergent, Free & Gentle, and also other All laundry detergent.

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8:17 pm EDT
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Procter & Gamble duracell 9 volt batteries

Hello purchased 9 volt duracell batteries from Costco most are dead never used.

This is the second time it has happened the first one date was dec 2020

Desired outcome: would love a replacement

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E
2:01 pm EDT

Procter & Gamble old spice swagger deoderant

About a month ago my daughter switched from old spice wilderness with lavender to the Swagger deodorant and around 03-8/9-22 she broke out with bumps and pimples that burn and irritate her comfortability. It is 03-13-22 and it has not weakened even though she has had to stop wearing deodorant all around because of her pain. I just recently read where you have been made aware of this happening to many people who use this style and have not done anything to change the ingredients you use to make it. This is absolutely absurd that years later your product(s) are still causing injury to your customers. I wish I would have known about this years ago so I could have switched to a product I can use with out fear. I will be sharing this on my social media along with pictures of the irritation on my daughters armpits. The people should be made aware.

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Z
5:57 pm EST

Procter & Gamble Always

RThe period towel they created ALWAYS scented had been purchased by acccident by me in 2021. Displayed by Sainsbury's and shoved at the bottom. It was discounted. The discount was there to get rid of the product but something more was behind it. You see Sainsbury's is a UK company, in the UK they are snide and racism is very real. Not open like the UK. Targeting happens. This product was created and unbeknownst to me was scented. I don't use thibgs like that ever. The scented pad was like ziflora. The actual product is so strong it was and is a bleach like chemical. No women ever should use products like this anywhere near sensitive organs. They tried, the company, to play it off as though safe. I suddenly began leaking. Never before did I have this problem ever. The product burns or infuses the strongest, heavy burning, chemical sensation into the deepest part of the female anatomy that these people should be shut down for selling such products. No one regulated that nor tested it.

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2:12 pm EST
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Procter & Gamble Product not complete

Wrong amount of washing capsules in the pack. What made me question this is when I opened the lock safe lid, there was no protective seal, which didn’t ‘sit right’. Whether this is an issue with the supplier or the supermarket bought from (Asda), I don’t know.

There was only one less, but I have to shop on a budget so I do buy the better value for money products.

Desired outcome: Either a replacement or voucher would be great.

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J
8:26 am EST

Procter & Gamble frebreeze air

Hello,

My wife and I recently purchased a three pack of febreeze air spray at a Costco store in Mequon, WI. After using one spray bottle we used this febreeze air spray fragrance of "Ocean". Only after one use it we could not get the bottle to spray and it is completely full yet. The code on the bottle is [protected] and size is 8.8 oz.

Desired outcome: to be compensated for full bottle of air spray

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J
4:16 pm EST
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Procter & Gamble Fairy Platinum - non bio

A plastic container of 30 liquid tabs was brought recently, and yesterday it was found that at the bottom of the container there were 8 of the tabs had burst and the liquid was laying on the bottom.

The product works well with our washing needs, and we are quite satified with the product overall, it is just a slight disapointment to find that not all of the cabs can be used.

The remaining tabs that could be used were placed into a small container, and the original container was disposed of. Sorry no photographs are available

Desired outcome: It would be appreachated if the offer of a coupon for the replacement of the loss of the tabs could be actioned?

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D
2:41 pm EST

Procter & Gamble Secret deodorant

I have used Secret for 40+ years but am going to make a change to another brand. When the roll up gets low, it breaks off and falls onto the floor (what a mess!) or falls down into the tube. This has happened 3 times. I have 2 more containers to use out of the 5-pack that I purchased at Sam's and I'm sure these last 2 will do the same. The ounces have been decreased so with this decrease and the waste because the roll up breaks, I have lost money. I hope others feel the same way and will stop using Secret until the old container is brought back.

Desired outcome: Bring back the container that works and holds up.

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J
10:27 am EST
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Procter & Gamble Head & shoulders packaging

Please can you start marking your packaging for Head & Shoulders (specifically anti dandruff shampoo) but probably any other of your plastic bottled products with the appropriate recycling triangle with the appropriate no 1-7. It is no use putting a triangle with 25% inside and Recyclable Bottle above it, So I just have to bin it for landfill. Other manufacturers have managed to get their products packaged in recyclable plastic packages with the relevant markings.

Desired outcome: You mark your packaging appropriately preferably showing that they are recyclable

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9:43 pm EST

Procter & Gamble Herbal essences, totally twisted, defined curls, conditioner and shampoo

Dear Procter and Gamble,

Procter and Gamble have outstanding products. I have especially enjoyed your product line of Herbal Essences, Totally Twisted conditioner, and shampoo. I have used these products for many years. I love the way the conditioner leaves my curls shiny and smooth. The berry scent is intoxicating. It is hard to find a product of the same quality within my price range.

Walmart stopped stocking Herbal Essences, Totally Twisted conditioner, and shampoo last year. I then started buying it at the grocery store, which was a little more money, but I love the product. The grocery store has since stopped stocking it as well. I started venturing out of Rhode Island into Massachusetts to hunt down that product. I asked friends and family who travel to pick it up for me if they see it out of town, but no one can find it anywhere. I am contacting you today to complain about the shortage. Has Procter and Gamble officially dropped the Totally Twisted product from the Herbal Essences hair care line? If Procter and Gamble are still manufacturing this product, can you please advise where this product can still be purchased from? It is hard to find a replacement product that does the job as well. I hope it has not been discontinued permanently.

Hope to hear back from you soon. Thank you for your time, and any assistance you can provide would be appreciated.

Sincerely,

Cynthia Mello-Wolz

77 Ann Ave, Portsmouth, RI 02871

Home: [protected]

Cell: [protected]

Desired outcome: Name of place in Rhode Island or Mass that I can purchase Totally Twisted Conditioner and Shampoo?

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2:42 pm EST
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Procter & Gamble Fabreze Air Ocean

Purchased the item January 28, 2022 and today February 14, 2022 it won't squirt the spray any more.

Very disappointed with the quality vs. price

Desired outcome: Replace item

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12:10 pm EST
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Procter & Gamble L. Chlorine Free Feminine Products

Our household has used the L. products for some time because they were made in Italy. Now, why are they made in China? Many Americans are no longer purchasing products made in China and so we will no longer use these products. It is unfortunate companies are worried more about their bottom line than the integrity of the companies and countries they choose to work with. Do better P&G.

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6:14 pm EST

Procter & Gamble Era 2x cleaning power 150 oz. Detergent

The UPC code is [protected], number beneath that is [protected]. I opened and poured out the required amount of detergent into the cup provided and noticed that it was a strange greenish hue and smelled very weird. I poured it into the washing machine, but decided not wash my clothes with this, as I don't know why or what the problem is and I rinsed out the washer before using a different bottle of Era. I have used Era for many years and it has always been blue colored and has had a nice fragrance.

I would like to know what happened. Thank you.

Desired outcome: Worried about what might be in this container. Desire a response.

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5:47 am EST

Procter & Gamble DAZ washing powder

I have recently had to dispose of a box (2 portions only used in wash mc) of DAZ washing powder. The powder was full of lumps (congealed, pebble like lumps).
The "powder" did not completely empty from the powder chute in my wash mc and a considerable amount was left/congealed in the chute.
The box of powder was purchased from Tesco Extra supermarket, Brislington, Bristol.
As a pensioner I cannot afford to waste money on products that are faulty and not fit for purpose.

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Update by Mr Peter Stratford
Jan 18, 2022 5:49 am EST

Unhappy with product.

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Overview of Procter & Gamble complaint handling

Procter & Gamble reviews first appeared on Complaints Board on Dec 3, 2007. The latest review Fairy platinum. All in one was posted on Dec 13, 2024. The latest complaint AA batteries leaked in smoke/co alarm. was resolved on Aug 16, 2022. Procter & Gamble has an average consumer rating of 1 stars from 373 reviews. Procter & Gamble has resolved 18 complaints.
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    More phone numbers
  3. Procter & Gamble address
    One Procter & Gamble Plaza, Cincinnati, Ohio, 45202, United States
  4. Procter & Gamble social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  6. View all Procter & Gamble contacts
Procter & Gamble Category
Procter & Gamble is ranked 2 among 336 companies in the Beauty and Well-being category

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