Procter & Gamble
Reviews and Complaints

I have recently started using these Fairy balls, and am not happy at all. They were used exact to instructions, but they have just ruined a brand new set of sheets and pillow cases, costing me almost £16, as they have left a blue dye residue in my new pink sheets, which i cannot get out, despite rewashing them. I have added photo at the bottom. I am reluctant to ever use this product again, as i am on a tight income, and I cannot afford to lose this sort of money. Please advise.. Sally Burden

[protected]@aol.com

I no longer have the box nor the receipt, so I cannot give you information other than it bears the number [protected]. I bought this product in Australia about a month ago and brought it back with me to Canada. While using it in Australia, I thought that the reason that it is difficult to squeeze it out of the tube is because the tube is very full and several uses later, it would become manageable. Well, I am a third of the way through the tube and it is no better. I expect that toothpaste is easy to squeeze out. Not this product. So I have given up and will throw it out. Thought I would let you know so that it can be improved.

Thank you.

Rita Christie

[protected]@gmail.com

Dear Sir, I bought an Electric Toothbrush 3-4 months back along with its spare contraptions (pictures enclosed). When I opened it a couple of days back to use, it wasn't working, apparently, the battery leaked inside. Despite, replacing the battery and cleaning the insides it still refuses to work. I expect a replacement / refund given the reputation of your company as also the fact that a loyal customer has reported an issue with the product. Looking forward to an expeditious action. Best regards Col Apoorv Dixit

Brought a box of fairy washing pods and most of them are stuck together more than half the box un useable … I use fairy aa its great for my children …. I have had to throw away most of the box which contained 33 washes… they werent cheap when I brought them and now have to spend more money on buying new ones … I always use the liquid tabs as they are easy to use

I purched a budgie, $350.00 had him three weeks, sprayd a little freebreze in the house and my bird was dead the next morning. On the bottle it says dangerous to birds, but I am blind and could not read the cautions. We outlawed DDT because it killed birds, what about procter and gamble, I want my bird paid for or replaced. No telling wht is in this stuff, could cause danger to small animals and humans. Help.

I purchased the Zevo spray for insects that I occasionally find in my home. However, after using it about 4 or 5 times, the can stopped spraying. The can is not even half empty, and as someone with a limited income, I can't afford to keep buying a product that stops working. I really love this product because it is safe for my pets and it works effectively. I would greatly appreciate it if I could have the can replaced, if possible. Please let me know what information you would need from the can.

Name: Teresa Schroeder
Email: [protected]@gmail.com

I love this first of all. But I bought four can and the first one work ok but then I got the second one out and it will not spray so I got the third one out and it did the same thing the fourth one too and as much as they are I try to change the spray cap but that did not work. Sometthing need to be changeg on the design.

Happen June 2 2023

I dont have the ticket I bought them last month and threw the ticket away by now

Hi

I bought two packets of these when they were on sale at New World. They work well, but leave a horrible strong chemical smell (and even taste!) on the dishes, especially plastic and silicone. I have a toddler which makes residual chemical tastes and smells more worrying.

Even rinsing doesn't get rid of the smell or taste. It took multiple washes (with other brand dishwashing tablets) and rinses for it to dissipate.

It was so bad that I had to stop using them and buy another brand that I've used before and know doesn't do this. I've used about 1/3 to half a pack of 52 and have a whole unopened pack as well.

It's been very disappointing and not what I expected from Fairy.

I love your product. I have been using the Weightless Dry Spray (White Peach + Argan Oil) for almost 2 years. My complaint is that when the 'can' is about 1/4 full, it no longer sprays the product. I believe I'm following instructions to Shake Well before using and hold upright 6" from target area. This has happened 2 out of 3 of the bottles I have purchased. Has this been reported previously? I really like spray and don't really want to find another. I have been using SECRET deodorant for many years. Any ideas how I can get every drop from this product? Thanks for listening.

Denise Goble

Since years, I have been purchasing the Always pads with or without wings. In my recent purchases I started to observe that the pads: display an awful odour -they are scented- , they leak badly and the adhesive plastic sticks awfully in my underwear. Most of the time, I need to sink my underwear in water for a while, until the adhesive material is gone.

I really don’t see how this new branded pads are better than previous ones.

Not a satisfying experience wearing Always pads.

Thank you!

I purchased a can of Secret Dry Spray and the spray nozzle is broken. How disappointing to need the deodorant you just spent $10 on and it doesn't work.

Is there a way to get a coupon to replace it? Receipt was tossed.

Item was purchased at a Publix grocery store in Florida while on vacation out of my state and I reside in Wisconsin. The time frame was April 2023.

Your febreze plug in do not last as long as you advertise. I have it in the low side and it may last a month, not the time span you advertise. I’ve tried it more than one time and it do not last the time span you advertise. I feel it’s false advertisement when your product does not live up to your advertisement. The product is your Febreze plug ins.

OMG, you all left nothing to the imagination when 2nd graders and I were viewing ostrich videos on YouTube yesterday at school! 4/21/24. We were ALL completely shocked and disgusted with a close up view of a woman’s crotch and pubic hair! What were you thinking?!?!?! But apparently, YOU ALL WEREN’T thinking about innocent children accidentally viewing something that SHOULD ONLY be aired LATE, LATE at night! As an educator, I was completely shocked and humiliated. I will NOT be purchasing your products, and I will spread the word to other teachers and parents about your disgusting advertisement. SHAME ON YOU, P and G.

Mrs. Edelbrock, Music and Art Teacher

Good afternoon
I'm writing to you regarding Ariel platinum + extra.
I washed my curtains in these tabs, when I took them out of the washing machine first of all the tab had melted in the rubber around the machine door and my curtains were stained mauve, so I thought maybe I give them another try, so today 19.04.2023

I decided to wash my large grey bed throw, again the same thing has occurred, I have had to re wash it twice more and spray with a stain remover as again the tab had melted into the rubber of the washing machine door and mauve patches all over my bed throw.
The barcode on the box is [protected].

My Email address is [protected]@msn.com
Regards
Mrs J Lovett

I have a front loader washer and have been using Tide Pods for several years but in the past few days as I take the clothes out of the dryer, I am finding undissolved pods. I don't wash in cold water so they should have dissolved as in the past; I even did one load with hot water and the same thing happened. I always place them in the washer first and never overload the drum. Even with the heat of the dryer, they did not dissolve. I had to run to the store and buy a bottle of liquid detergent and wash the clothes again. Please advise. I like the convenience of the pods but may have to go back to liquid detergent to avoid having to do double duty.

Good Day

I would just like to bring to your attention a problem with the most recent box of pods I purchased. Six of them were stuck together in two's as in the picture I am attaching and so when I used one I could not get them apart without breaking one. This was a total waste and I was really disappointed.

I enjoy the product and will not stop using it, just wanted to alert you to this.

Kind Regards

Jenni Salter

[protected]

I have used fairy non bio washing powder for years and found it excellent. However I recently bought fairy non bio tabs by mistake as the packaging is very similar.

I thought I'd try it but unfortunately both my daughter and I suffer with sensitive skin and we immediately reacted and came out in a rash.

I am stuck with a load of tabs I cannot use.

However I write to ask you to consider changing the packaging to ensure customers are clear whether they are buying the platinum or the original as there is clearly a difference.

Thank you

I am informing you to advise why I will no longer purchase your febreze air spray air fresheners. While I have been a loyal consumer for years within the last few months I have 3 of the canisters cease to spray when they were still 1/2 to almost full. I still have them, should you wish to confirm or test. 2 kinds are “gain and Hawaiian aloha.

[protected] scan code

[protected]

Date March 3/2023

The product won't spray. This is not the first time I have had problems with this product. I usually return the product if I still have a receipt or end up throwing it away. I usually order it on line or drive 30 miles away to purchase this product. I wanted you to know the problem with this product. jm.[protected]@gmail.com

Purchased on 2/10/23 from Walmart, the other place I have purchased this product is from Target.

Complaint No.[protected]'
Since making a complaint regarding your New Formula, Ariel" (Fast Dissolving). My wife is still having to scrap out the soap dispenser with a scraper to remove soap which as harden?
Although we have received your email' 1 February 2023 there was no further contact regaining the above complaint. Sadly, after many years of using Ariel without confronting any problems like we are seeing now and with our local Tosco's only selling this new Ariel' we will need to move away to a different soap powder. We would like to invite anyone from P&G to come and test your new formula,

Kind Regards

Eric Phillips

Author