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PurCo Fleet Services

PurCo Fleet Services review: Rental damage

G
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1:17 pm EDT
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I went to Performance Chrysler Jeep Dodge Ram Georgesville in Columbus Ohio for warranty work on my truck and they dropped me off at Hertz for a rental, covered by the warranty. I picked up the rental at noon on 7-5-23 and returned the rental to the dealership at 7-7-23 at 5PM when I picked up my truck, and handed the keys and possession of the rental to the dealership, as instructed. I had a heated argument with the dealership service department because my truck was not fixed, and the warranty was denied. I left and many weeks later got a bill from PurCo claiming that the rental vehicle was damaged by sugar in the gas tank. They want $3569.69 from me and claim the loss occurred on 7-10-23, at which time I was no longer in possession of the rental, the dealership was. I have proof the rental was running fine an undamaged at the time I left it because I took pictures of everything before and after. The rental is running fine here as you can see, just before I turned it off and handed the keys over to the dealership. They claim that I am responsible for all damages until their inspection, even when I am no longer in possession of the rental. I told them I will see them in court. I guess we will see what happens, but reading other reviews here I can see where this is going.

Desired outcome: I want written notice that this matter is settled and I am not liable.

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  1. PurCo Fleet Services Contacts

  2. PurCo Fleet Services phone numbers
    +1 (801) 798-2400
    +1 (801) 798-2400
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  3. PurCo Fleet Services emails
  4. PurCo Fleet Services address
    136 South Main Street, Spanish Fork, Utah, 84660-2033, United States
  5. PurCo Fleet Services social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024