Quick Credit Score / Callcredit Consumer
Reviews and Complaints

The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:

https://secure.consumerdirect.gov.uk/reportascam.aspx

Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]

We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.

Set up a complaint at:

https://secure.consumerdirect.gov.uk/reportascam.aspx

The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:

https://secure.consumerdirect.gov.uk/reportascam.aspx

Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]

We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.

Write a complaint at
https://secure.consumerdirect.gov.uk/reportascam.aspx

Dear Member,
We have read your comments and would be more than happy to answer any question you may have. We are always looking for ways to improve our service and your input is welcome.

Please contact our Customer Service team who will be happy to assist you.

Email: contact@quickcreditscore.co.uk
Phone: [protected]
Fax: [protected]

Our contact centre is open Monday - Friday between the hours 9am to 5pm, excluding Bank Holidays. All calls are normally answered within one minute of you calling us.

If you call out of hours please leave a voice mail with you details and we will call you back within two working days.

Kind Regards
Quick Credit Score, Customer Service Team

The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:

https://secure.consumerdirect.gov.uk/reportascam.aspx

Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]

We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.

I wish to exercise my right to cancel the debit card account for £19-95pence per month forthwith

i wish cancel my debit card payments to you

On the 27/04/2011 I viewed my statment online and I saw that money have been taking out of my account by Quick Credit Score.C.
I want know why did you took my money, what was the reason, I am gonna go to the bank and make formal complain against your company, I thought I don't have any debth but you are stilling peoples money for no reason. I won't attach any thing here but I will do it from my BANK.

hi my name is terry i emailed you on friday you took £79.95 out of my bank i did not aurthorise this and asked for my refund.still waiting for reply i would be grateful for a reply and refund, as i explained there was a virus on my computor and no aurthorisation was given on my part or partners thank you.

I have noticed recently that for past three months an amount of 19.95 pounds have been debited from my account.Whom shpuld i complaint to and how can i stop this from happening.Kindly help me out.Thanks

Dear Omoria,

I am a representative from Adaptive Affinity Ltd (which operates the Quick Credit Score programme). Firstly I would like to apologise for your experiences to date.

There is only one way that anyone can become a member of our programme and that is to physically sign up to the programme, by completing our sign up process onlineTo become a member to any of our programmes you have to physically input your details on our sign up pages - - there is no other way that you can become a member otherwise. Adaptive We do notesn’t receive personal information from anyone else.

Upon once you have successful signed up to our programme we always make sure ensure that all the key information is sent to our members to the email address they used to join the programme including repeating information on the ways to contact us and of course the ways that that you can cancel membership.

In order to ensure membership is cancelled you will need to contact us directly via email or call the contact centre on the number below.
If you have any more queries regarding this matter, then you (and all other readers of this post) may also use any one of these methods to contact us to gain more information on our products and services:

1. Call +[protected]
2. Visit http://www.adaptiveaffinity.com/faq.html
3. Post your questions or concerns on our forum: www.adaptive-affinity.com.

Kind regards,
Adaptive Affinity Customer Service

government is the bigest thive in the world, they are always takeing poor people's money, and even this company took child benefit money from my account.

Shame ON you Shame ON you Shame ON you Shame ON you Shame ON you

I don't even have any credit card but they took money from my bank acount

how do i stop quickcredit from stealing from my account 2 payments of 19.95 unautherised

how do i stop quickcredit from stealing from my account

The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:

https://secure.consumerdirect.gov.uk/reportascam.aspx

Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]

We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.

how can i cancel my monthly repayments to you as i do not nor ever will need the service that you supply.

The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:

https://secure.consumerdirect.gov.uk/reportascam.aspx

Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]

We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.

Dear Member,

It has been brought to our attention that you have encountered problems with your Quick Credit Score membership.

Please contact our Customer Service team who will be happy to assist you.

Email: contact@quickcreditscore.co.uk
Phone: [protected]
Fax: [protected]

Our contact centre is open Monday - Friday between the hours 9am to 5pm, excluding Bank Holidays. All calls are normally answered within one minute of you calling us.

If you call out of hours please leave a voice mail with you details and we will call you back within two working days.

Kind Regards
Quick Credit Score, Customer Service Team

Like many other people- This company took £19.95 from my credit card within 10 days of registering for what I was led to believe to be a Free Credit Check.

It is a scam. I will wait and see if they take it again next month.

I am complaining to the FSA and the Advertising Standards Association.

DW

I phoned Quick credit, who have now cancelled my subsciption.They were unable to tell me how my account details were obtained.I was also told to read the small print.

I too have been charged for a service i did not ask for. I'm also puzzled on how my account details where obtained. My bank tells me i cannot cancel the transactions because I signed up for the service. Oh, really
What do we do now?

How does giving the telephone number of Quick Credit thenselves solve anything for complainents ?

Bobbie Reid

I've been hit too, the only solution is to get a new credit card, the credit card company say that "I given them permission to do so" like the reader above I haven't gave them permission, my defence was that I didn't receive the good therefore broken the Trade Agreement Act. This getting the new credit card. It's the only way. Also point out that they don't respond to phonecalls or e-mails...

Avoid anything to do with Quickcredits fullstop...

Ring [protected] for e-commerce (U.K.) tell them too.

Should be stopped

Ref Quick Credit Score. Having done a FREE credit check i then found on checking my bank statements i was being charged £19.95/month without my consent, this as gone on since April 2011. I have Emailed them twice but to date no reply or refund. I have spoken with the bank and they say cannot be stopped the only way was to cancel card which i have done

after reading the reviews...i have took the precaution of blocking my credit card that i registered with this company...
thinking about it they took my bank details "for verification purposes" ive rang credit score on [protected] and cancellled within the time period...
both accounts... quick credit score and rewards now...however i guess id have difficulty proving i made the call...
any comments welcome.

i looked at this web site and was tld it was free. i noticed £19.95 has been taken from my bank and just telephoned the bank to tell them to stop any further money being taken and they said they can not stop it i will have to get in touch with the company. STAY AWAY FROM THIS SCAM.

you have taken money out my account with out my permission i have in formed the bank witch they are investigating yous had no right to take money out of my account. i would like my money back .

A payment 14.95 was debited from my bank account 0982364786513BCC by QUICK CREDIT SCORE. I did not authorise this nor recieve an e-mail to confirm.
Qucik credit reference were advertising FREE credit reports on barclays online banking website. I did not sign up for this as my interent crashed whilst requesting a FREE copy of my credit report. How can i get a refund ? please help

I have just spoken to my bank because this company are taking money out of my account, when I too signed up for a Free Credit Score. My bank say they cannot do anything about it and I must contact the comapny itself. Any suggestions of what to do next because I actually never got a credit scoreso I cancelled it at the time and have no idea about any membership etc.

four amounts of £19.95 have been taken by direct debit from my bank account. Thes e are unauthorised and for no reason. I have not asked for or received aany services from this ccompany.

i went on the site to do a free credit score, it wouldnt take my card details, so i was going to ring them, but decide not to and cancelled it, been in my bank account and they taken £14.95 without my say,

quick credit score had charged me £14.95 and i have no idea what for.
i just checked my bank account and i found about about it
that's stupid.
why the bank even agree with this payment if i didn't authorized this?

This company have withdrawn 2 amounts of £14.95 from my Visa account unauthorised. They are very clever at getting to you through your own bank/savings accounts. The pop up appears a though it is genuinely from your bank ccount when you log in as a FREE CREDIT SCORE. When in fact the information you give is kept by them and before you know it they are debiting money from your account ! It is NOT YOUR OWN BANK AT ALL !

QUICKCREDITSCORE.C Steel 14.95£ from my Account I want my Money back.

took money from my bank with no permision

Money has been taken out of my account every month for the last 4 months without my permission...

taken £14.95p from my bank account without permission. as i had unsubscribed...

thay keep taking mony out of my account

my name is mr. m m khan. you people are taking money from my barclayes account every month which is £19.95.this is my last reference number:-REF 323 [protected] BCC. so, please cancel this transaction and give my money back.
i informed you before but you did not stop taking money.

hi my name is wendy cording and quickcreditscore have taken money out of my account and still are 19.95 every month and i want it stopped or ill get my solicoter to sort this

my name is Wendy cording i would like to take this opportunity to say put my money back into my account or my solicitors getting involved thank you

I have the same problem! They keep taking money from my account without my permission and i cant stop it!

I went to this website and it has come up as charged with no reason? All i did was look at your site, didnt get any answers or anything and the first thing i know about any of this was when i had to check my available funds at te bank there was £14.95 missing and credited to Quickcreditscore.C taking out £14.95? what is this for as i have never heard anything from this company and would lie my money back! . I think this is disgusting way for a major company to behave! I would like my money back with an apology of some kind or even if they got in contact with me about this my number is [protected]

I have been charged £14-95 for around 6 months from this ### company quickcreditscores and have not recieved any such reports at i feel robbed i am really peed off and want all my money back can anybody advise me on what the hell i am supossed to do to get my money bacl thats a lot of money and is unfair and the company should be sued for un lawfull stealing.

i did a quick free credit score which i couldnt retrieve . they have taken an unauthorised payment on my credit card . which has taken me over my limit . and i have received an overlimet charge of twelve pounds . i would like my money back

i have not signed up for this quickcredits thing i dont have a clue what company it is but i will be reporting this now as fraudulent because i KNOW i havent signed up for anything as ive not had my bank account long and know exactly what and who my direct debits are paid too and i am now sick of this company taking money out of my account when they have not got my authorisation to do so! Can someone please help me find out how to contact this company thank you

I've had £14.95 taken out of my account for the last year and It was supposed to be a free trial..!..How can I stop this?

Ive just found out that they have taken £14.95 out of my credit card!the problem is that they have my details!?
Also the same applies to Rewardsnow Ive never heard off so it has been taken £14.95 for this too

Speaking to them they said they canceeled it but will not refund the money.we will see about that

Nadia

I've just had the same problem and copped for a £39.90 bill. Ha ye right noone gets one over on me, straight on the phone to the bank told them they'ld used my card fradulently as i have never even heard of them let alone authorised a payment so they have reimbursed me and sent me out a new card. Sort it out peeps Don't let them get you. Do as i did and stand your ground your in the right here!

I cancelled my subscription 8 months ago and I am still having the monthly subscription deducted.
winston Huth-Wallis

How do i claim my money back?
Ive had the same problem?
Its costing me a fortune for something i have only used once!

I to have had this problem they have taken 29.95 since june of last year
should not be aload its all seems a bit to easy to take your money

Dear Member,

We have read your comments and would be more than happy to answer any question you may have. We are always looking for ways to improve our service and your input is welcome.

Please contact our Customer Service team who will be happy to assist you.

Email: contact@quickcreditscore.co.uk
Phone: [protected]
Fax: [protected]

Our contact centre is open Monday - Friday between the hours 9am to 5pm, excluding Bank Holidays. All calls are normally answered within one minute of you calling us.

If you call out of hours please leave a voice mail with you details and we will call you back within one working day.

Kind Regards,

Quick Credit Score, Customer Service Team

as i was logging out of my bank account at the RBS website, a pop up appears to say there has been a massive security breach at RBS website, and that my details may have been compromised.
I believe this to be a very underhanded way to sell their "FREE" service as RBS told me that no such security breach had occured

i have been debited between 14.95 and 25.95 since August 2010 i have never signed up to this site ! i didn't know it was being taken out until i recently lost my job and have to be more careful with money ! i am not a happy bunny at the moment ! please help !

Hi, I'm having a problem with Quick Credit Score UK they have been taking £19.95 from my account for 15 months, they stole £299.25. They are refusing to give my money back, I have never logged in into the account or used their service in any way and they are refusing to refund me. I have phoned them and requested to speak to a manager, conveniently there were no managers there at the time of my phone call. They offered to phone me back but I had no phone call! Does anyone know how to get the money back from them?

Exactly the same as those above. I have no recollection of asking for this company, in fact when I did get to their website my computer flagged up a notice saying this was a disreputable;le company. Had I seen this I would have shut down the page immediately, and certainly not provided them with any details at all. Does anyone get money back from them?

Dear Jonathan,

I am a representative from Adaptive Affinity Ltd (which operates the Quick Credit Score membership programme). I have read your post and wanted to respond. Firstly I would like to apologise for your experiences to date.

We honour all our offerings including the offer of a free trial period to the programme; however you must cancel within the trial period so as not to be charged.

Once you have signed up to the programme (by physically completing our sign up pages) we always make sure that all the key information is sent to your email address that you used to join the programme- including how to access the service, repeating information on the ways to contact us and of course the ways that you can cancel membership. We also make sure that the amount and date upon which you will be billed is set out clearly in the email.

If membership has not been cancelled then I ask that you call our UK contact centre on the number below, making sure to provide your full name and address. Cancellation occurs the same day in which we receive the request.

For more information or to contact us you can:

1. Call +[protected]
2. email contact@quickcreditscore.co.uk
3. Visit http://www.adaptiveaffinity.com/faq.html
4. Post your questions or concerns on our forum: www.adaptive-affinity.com.

Kind Regards,
Adaptive Affinity Customer Services

This is an email i sent to them i sent one similar before and had no reply also when i went to my banki asked them to stop further payments going to this fake company though found the transactions couldnt seem to stop it or find any standing order or direct debit.email below

YOU THIEFING FRAUDSTERS

I WANT TO CLOSE MY SERVICE ACCOUNT OR WHATEVER AS YOU PROVIDE NO SERVICE AND STEAL £14.95 EVERY MONTH FOR AND YOU GOT MY INFORMATION BASED ON THE FALSE PRETENCE OF A FREE TRIAL NO OBLIGATION SERVICE. AND FOR SOME 5 MONTHS NOW THATS £74.75

YOUR VERY ANNOYED CUSTOMER
JONATHAN GREGORY
OWNER OF A VERY LOW NATWEST BANK ACCOUNT

The best way in order to get this company closed down, and some action taken is by writing your complaint at the following website:

https://secure.consumerdirect.gov.uk/reportascam.aspx

Or sending an email to the financial services authority on: consumer.queries@fsa.gov.uk
Alternatively you can call them on: [protected]

We need numbers contacting the relevant government bodies, for the right people to actually notice, and stand up to what can only be described as aggressive, manipulative and misleading marketing.

I have also had £19.95 taken from my account over the last few months and have no way of logging into my account or contacting these people. I am going to contact THE GOVERNMENT FUNDED ORG -"CONSUMER DIRECT" on [protected] on monday and denounce the case. I have a group of peple know who are working together to resolve the fraudulent company.

Regards

Dear Member,

It has been brought to our attention that you have encountered problems with your Quick Credit Score membership. We would be more than happy to answer any questions you may have. We are always looking for ways to improve our service and your input is welcome.

Please contact our Customer Service team who will be happy to assist you.

Email: contact@quickcreditscore.co.uk
Phone: [protected]
Fax: [protected]

Our contact centre is open Monday - Friday between the hours 9am to 5pm, excluding Bank Holidays. All calls are normally answered within one minute of you calling us.

If you call out of hours please leave a voice mail with you details and we will call you back within one working day.

Kind Regards

Quick Credit Score, Customer Service Team

i agree i have had 4 withdrwals of 19.95 from quickcredtscore and rewardsnow and dont rember sibscribing to either, get the fraud department of your bank on to this

PLEASE DO NOT BE TAKEN IN BY THIS COMPANY, IT IS A SCAM, THEY NOT ONLY WITHDREW £19.95 WITHOUT MY AUTHORISATION, AFTER PHONING THEM TO COMPLAIN THEY REFUSED A REFUND EVEN THOUGH I DIDNT EVEN USE THEIR SERVICES AND STILL HAVE NOT GOT MY CREDIT SCORE. AFTER BEING RIPPED OFF FOR THE PAYMENT I THOUGHT I MAY ASWELL TRY AND VEIW MY REPORT AND AM YET TO RECEIVE IT AS THEY STATED THAT THEY NEED TO VERIFY SOME INFORMATION BEFORE THEY CAN GIVE IT ME AND WILL EMAIL ME IN APPROX 48HRS, YEA RIGHT, ABSOLOUTE MONEY MAKING SCAM...DO NOT USE THE SITE, BE WARNED!

i totally agree..same thing happened to me..i even didnt get my free trial credit score also

I'm having the similar problem with this company. I thought it might be interesting to find out what my credit rating was. So I took out the 10 free trail on 01/02/10. I had to give them my credit card details. I got my credit report from them with no problems. I found it was very interesting. After I had received it, I thought that I would no longer require the account with them, so I emailed them to cancel it immediately. I received my credit card statement today, I see that Quickcredit Score have taken £19.95 from my card, even though I had cancelled the account. So I telephoned them today to get them to refund the money. They said the wouldn't as the said that they never received the email. It quite easy to say that. The trouble is I cannot prove I sent it because my computer crashed and I lost all the the earlier emails.

Mike

This company are taking 14 95 out of my account monthly. I did not give permission for this. I have been into my Bank and they are notifying the company to cancel on my behalf, but by the time it has been dealt with they will still have took 2 months money. I am out of work at the moment and cannot afford this, it is putting me into an overdraft which i do not have and thus incurring more bank charges. Can anyone help me cancel it sooner please.

Just had £14.95 taken out of my account. Just tried to call them, they are closed until the 28th Dec, what a scam, these guys should be removed from th internet.

Spoke to my bank, who has informed me that this is a yearly subscription and £14.95 will be the monthly payment...

I also have same problem. quickcreditscore has been doing fraudulent transactions on my credit card and hasnt send me any confirmation of any member ship and has been charging me for last 3 months while i was away for holidays. this is just not acceptable. and ill be taking this metter to BBC and Trading standers. will not let them get away with it. anyone has same problems please send your emails to trading standers.

But how do you stop them.?

Kevin ONeill

More and more people are being scammed by this company, why do the 'servers' accept their fraudulent advertisement?

I endorse this complaint. The company concerned say they give ten days free credit check-ups and after that time say they will send an e-mail re 'subscriptions'. They lie onboth counts. Firstly, they pass on no info. and then do not send an e-mail but instead take nearly £20 from your account - which you are not aware of until you receive the statement from the credit card company and by that time, they have probably taken out another 'subscription' which you only find out on the following statement. I contacted my credit card company to make a complaint, I am waiting to see about reimbursement, I also phoned the company concerned i.e Quickcreditscore to complain and whichever person I spoke to was foreign with a bad English accent...
The only thing Quickcreditscore do is to be quick to score by stealing money from accounts under false pretensions. I just do not understand why some internet servers are still allowing this company of frauds to advertise on their sites. I know the servers get paid for advertisements but is it worth doing this one which has proved time and time again to be a cheating, underhand, untrustworthy company just scamming the public...

I too was taken in by this 'company'. They are just thieves

I signed up for a free 30 day credit scoring service.At the end of that period I did not wish to continue the service however I find that the cmpany have been deducting monthly sums from my account via the details of my debit card.I want these deductions to cease forthwith and all monies taken to be returned.
The reference ID given to me by the company is [protected]

So, how exactly does QUICKCREDITSCORE manage to get credit card account details (notice I say account and not just credit card), without people filling in the final screen on their website that asks you to enter payment details.

Like many it seems, I have had money taken from my account without actually completing the registration. Technically.. they shouldnt have my details other than my name and address and email at this point. So... either, they are getting the details passed to them via am affliatte website (i.e. Lastminute.com used to forward these details are clicking on a banner), OR they are doing something highly illegal (I imagine), and getting your credit card or credit card account details based on the name and address provided.

What this amounts to is theft/fraud, and I cannot believe they have been able to get away with it for so long without the law coming down on them.

I expect a reply soon from an 'employee' saying how they provide evidence. Let me assure you that what they provide is blank screen shots and a purported email, and absolutely no service given, but money taken. Adaptive Affinity, you are liars, thieves and crooks, nothing more.

I looked into having a credit check done, but then changed my mind and erased the details of my card no, etc. Today I find they have taken £14.95 off my cashplus debit card. I want this cancelled immediately as I did not even get my credit score, it went to some pop up. I want a refund by the end of the day or I am reporting them. I no longer wish to have any more dealings with this company. It did not tell me they would take any payment and I assumed because I had erased my details they could not do this. Please help me as I am desperate for that money back. Have scanned the document but it would not save as JPG.
Jan Little

Wanted to know my credit score so i saw that Quickcreditscore offered a free service. After realising their service was not free at all i decided not to go ahead with the application. Unknown to myself they had been taking £19.95 from my account for 9 months as a full member. I have since cancelled my so called membership by e-mail which takes 2 days to reply to each e-mail and asked for a refund. They twice declined my request for a refund (surprise, surprise) and so i will be taking the matter further.

I have tried to take out a loan with the broker Merlin Money. Next thing i know i getting ripped off by them and also credit report companies are deducting money from my account. It's not right and would like a full refund from Quick Credit Scoring and also e-credit Plus. I am not happy when I am in need of money and these companies are taking it from me.

How can I get my money back?

this company has been taking money from my mums bank account for 9 months without permission. She never gave them her details, we do not know how it happened. Contacted them today and they told us the account had been cancelled via email on 21st of Feb, How did she cancel it without being able to login to an account that she didn't know about/have details for. This company is engaged in internet and financial services fraud. Do not use their free credit check facility (not that my mum did) as it will make it easier for them to continue these deceiptful practices?

quickcreditscore have been taking money from my bank account for around six months . At first i thought it was linked to a prepaid credit card i had called cashplus but as i cancelled the credit card they said it wasnt them . I rang the bank straight away and followed their advice and had my bank card cancelled straight away as quickcreditscore had obtained my details from the internet and had started withdrawing money straight away and continued to do so every month at the same amount it also showed as a card payment ( like a swipe ) so cacelling my card was the only solution . I would like further advice on how to get compensation and my money back and hope this complaint is registered.

This is a scam involving the offer of a free trial of a credit rating service for a certain length of time after which £19.95 per month is charged. Foolishly I signed up for this not realising I had to cancel within 10 days. I was unable to access the so called service as I was not giventhe necessary code number. For the next two months my credit card was debited with the above amounts. Ifinally managed to get them to stop, but despite a fairly strong series of emails they still refuse to make any refunds. I have alsodone some further research into their parent company, Vertrue, which is incorporated in the USA and has been in court for similar fraudulent operations and is currently under investigation by Congress. It is a fraudulent scam and should be stopped by Trading standards. Various other things they have tried include Vistaprint and Hotelbookings.e529

I went to my bank today to check my outgoings only to find that a company called quickcreditscore has been taking money out of my account since last November at £ 19 95 per month this has totalled to £ 100 so far.
I have never given my details to this company and am absolutely fuming that they are stealing my money.
Who do they think they are! I have now had to search the internet to find this company and need to stop it. where did they get my details from!
I have just tried to ring them and they are closed, so i tried to email that didnt work.
the only thing i can do is close my account, get a new card etc but i should not have to do this. These scams should be stopped.

so i started filling out the form online antered my credit card details and then saw that it was a 10 day trial and did not procede with the form and pressed X to ghet rid of the page but despite this i have had £14.95 taken from my card this is tantermount to fraud and i have complained to the ombudman