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credit card holder willing to pay but collection officer was so rude that the collection officer hang up the phone when the spouse was on the line.. and even cursed at the spouse and threatened to be sued... when spouse insisted to talk to some other collection officer, they hang the phone again.
bankard company issued a demand letter saying that they are from a certain law fim... so the credit card holder decided to contact the telephone numbers given by the law firm to pay.. but instead the arrogant collection officer answered the call again.
The complaint has been investigated and resolved to the customer’s satisfaction.
i want to stop the annual fee of jose cataylo and i had not received a new card, pls.cancel the annual fee of jose so my statement will be updated
my only bal.i know is only 1, 500 pls.updated all so i can pay easily thank you..
mayline cataylo my card #is [protected]
Sorry James..But I think they dont care..They will take your money as long as they wanted too..Same situation here..Well, just keep on pushing them on what you want to do..Dont worry, BAD KARMA will come for them.
is there such bank policy stating that if you dont pay off your balance you dont have the right to close your account?
Same thing happened to me.. I was informed by their collection officer that if i will be able fo pay at a certain time my card will be reactivated but it didnt happen. Now, im having issues applying w/ other banks because their record still shows that i have a bad credit score!
I'd like to share my experience with RCBC Bank on my auto loan. I've given them monthly post dated checks to cover the entire 1 year payment. Then, in the middle of the year they called me and advised that they've lost one of my checks. Ive never heard this kind of inefficiency on my other banks. Of course, i wouldn't just replace it right away without any formal request from them that my check is indeed lost, after all its a good check. Several months had passed and I've never heard anything from them, when all of a sudden i received a call from law office informing me of Php40k++ interest.. for late payment. whoaa! I had no choice but to go to their main office and fix the issue. I told them that i wouldn't replace it until they gave me formal request or affidavit of lost, but they simply couldn't. So i just waited for the check to become stale before i settled it. But i had to go through the long process of waiving the horrendous penalty.
I will never ever again do any kind of transaction with RCBC.
I received a call from one of a customer service about the family protect elite upon the discussion of about this insurance. I agreed but until now I can't received my policy.
Card was stolen way back in 2009/2010 and my payments was not remitted to my company which the acct turned past due including annual fees.
Tried to call several times to your customer hotlines and collection agency but no one is answering me. how can I settle my acct?
Please email me at ayebalostalaroc83@yahoo.com. ph or call me at [protected]
Card was stolen way back in 2009/2010 and my payments was not remitted to my company which the acct turned past due including annual fees.
Tried to call several times to your customer hotlines and collection agency but no one is answering me. how can I settle my acct?
Please email me at ayebalostalaroc83@yahoo.com. ph or call me at [protected]
No feedback from customer support after initial inquiry. Made a follow up inquiry and got no response still. Such incompetence and low quality service.
A few years ago also I had terrible experience with RCBC customer support staff. People with such poor quality and low standard.
Good day, I've emailed customer service about my cancelation of the Family Insurance. Please I need a response ASAP. Thank you.
Im Mr. Ronwaldo M. Robles. I applied an RCBC BANKARD, I address it to the company im employed. But i dont receive my RCBC BANKARD because I was assign to other location of our PROJECT ( Baler, Aurora ). How to claim my RCBC BANKARD.
This is my Contact No.
[protected]
[protected]
Email ad: roblesrm19@gmail.com
Misrepresentation .Giving wrong details about the processing for the reversal of the payment (payment transfer from rcbc credit card to another rcbc card).