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Real Property Management Express Customer Service Phone, Email, Contacts

Real Property Management Express
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www.expressrpm.com

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2.6 4 Reviews 1 Complaint
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Real Property Management Express Reviews 4

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Real Property Management Express Michael N did a grate job, was timely and friendly with us

Michael N did a grate job, was timely and friendly with us. Thanks!

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Real Property Management Express I've been renting from Real Property Management Express for more than 2 years at 2 different places they handle, and the staff has always been

I've been renting from Real Property Management Express for more than 2 years at 2 different places they handle, and the staff has always been super helpful and friendly. They're fast at responding to maintenance requests and always have a great attitude and willingness to assist. They really care about their properties and always keep the lawn and community areas clean and well-kept.

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Real Property Management Express The rental experience with Real Property Management Express was the absolute worst

The rental experience with Real Property Management Express was the absolute worst. This so-called "management" group always tries to blame others instead of taking responsibility themselves. Their move out process is a total scam. According to their rules, even if you provide them with a receipt from a professional carpet cleaner, they will still charge you for carpet cleaning because they can't decide if it meets their standards. But they still insist that you must get it professionally cleaned. They will also charge you for property cleaning, even if you cleaned it thoroughly. While we were living there, the homeowner decided to sell the property. RPM took forever to communicate with us, leaving us very little time to find a new place. They also delayed informing the property owner about our move-out date, which caused a delay in the owner's sale. The buyers were planning to replace the carpet with hardwood before moving in. At first, RPM wanted us to pay for carpet cleaning. It took countless phone calls and escalating the issue before they finally understood that it was an unnecessary charge. That was the only thing they were willing to negotiate on, but only after a ridiculous amount of back and forth. This company doesn't care about their tenants or their property management customers; they only care about making money. I would gladly pay more just to avoid them.

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Real Property Management Express This company manages*** apartments

This company manages*** apartments. I'd give this place a zero if it were possible.
Positives: The remodeled apartments do look nice on the inside.
Negatives: MANAGEMENT. We called and had a lease signed to move in July 1st, 2 months in advance. The week before, I called to make sure everything was still okay for us to move in, they said yes. On July 1st, I got a voicemail asking if we could move in on the 5th instead because they weren't ready. No, we moved halfway across the country and had already scheduled the POD. So my husband gets the keys at 4pm even though we had been told noon and asked which one is for the garage. Jack told him he would get it to him later...Later never came! We had to go to the office and show them on the lease where we got a garage and their response was we don't have one. This was the first time they broke the lease. There was a hole in the ceiling of one of the bedrooms for 15 days, and maintenance men would walk in without knocking, the second time breaking the lease. We have also found cigarette buds in the hallways and laundry rooms, breaking the lease once again. When we asked them to address this, Zoe said it's the construction workers and their contract is up soon. I found this infuriating because I'm a stay at home mom, I've seen those workers go outside for a smoke break, never in the laundry room. There have been many other wrongs, there's just too many to list here. We have asked numerous times for them to fix things or to let us out of our lease and they just blame each other. Zoe blames Jack and vice versa without getting anything done.

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Real Property Management Express Complaints 1

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Real Property Management Express My apartment was broken into on 8/29 while I was in the building and only gone for one minute

My apartment was broken into on 8/29 while I was in the building and only gone for one minute. Since then management hasn't reached out to me, they've ignored multiple requests. I requested they replace the locks on my patio door multiple times which they still haven't done almost a month later. My mailbox keys were stolen during the theft, and they haven't replaced the lock. I've contacted them four times about this issue, and I haven't received mail for a month. There've been four break-ins in the building in the last month and they haven't done anything to increase security. They haven't been notifying residents of crime, and actively denied what happened to me to other residents who asked. I don't feel safe here anymore and they're trying to make me buy out my lease to leave. All I want is to be able to move somewhere safe as I can't afford three months rent to buy out.

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Is Real Property Management Express Legit?

Real Property Management Express earns a trustworthiness rating of 68%

Generally safe, but check closely before sharing details.

Our conclusion: Real Property Management Express's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.
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About Real Property Management Express

Screenshot Real Property Management Express
Real Property Management Express (expressrpm.com) is a highly reputable and professional property management company that offers a wide range of services to property owners and tenants alike. With a strong track record of success and a commitment to excellence, Real Property Management Express stands out as a trusted partner in the real estate industry.

One of the key strengths of Real Property Management Express is their extensive experience in managing residential properties. Whether you own a single-family home, a multi-unit complex, or even a condominium, their team of experts has the knowledge and expertise to effectively handle all aspects of property management. From marketing and tenant screening to rent collection and maintenance, they ensure that your property is well-maintained and profitable.

Real Property Management Express understands the importance of finding reliable and responsible tenants for your property. Through their comprehensive tenant screening process, they thoroughly evaluate potential tenants, including credit checks, background checks, and employment verification. This meticulous approach helps to minimize the risk of problematic tenants and ensures that your property is occupied by individuals who will treat it with respect.

In addition to tenant screening, Real Property Management Express also takes care of rent collection and financial management. They handle all aspects of rent collection, ensuring that you receive your rental income on time. They also provide detailed financial reports, allowing you to easily track your property's performance and make informed decisions about your investment.

Maintenance and repairs are another area where Real Property Management Express excels. They have a network of trusted contractors and vendors who are available to address any maintenance issues promptly. This ensures that your property remains in excellent condition, minimizing potential problems and maximizing its value.

Real Property Management Express also understands the importance of effective marketing to attract quality tenants. They utilize a variety of marketing channels, including online listings, signage, and local advertising, to ensure maximum exposure for your property. Their team of marketing professionals knows how to highlight the unique features and benefits of your property, attracting the right tenants and minimizing vacancies.

Furthermore, Real Property Management Express provides exceptional customer service to both property owners and tenants. Their team is responsive, professional, and dedicated to addressing any concerns or issues promptly. They strive to create a positive and mutually beneficial relationship between property owners and tenants, ensuring a smooth and hassle-free rental experience for all parties involved.

In conclusion, Real Property Management Express is a highly reputable and reliable property management company that offers a comprehensive range of services to property owners. With their extensive experience, attention to detail, and commitment to excellence, they provide peace of mind and maximize the value of your investment property. Whether you are a property owner looking for professional management services or a tenant seeking a quality rental property, Real Property Management Express is a trusted partner that you can rely on.
Read full overview of Real Property Management Express

Overview of Real Property Management Express complaint handling

Real Property Management Express reviews first appeared on Complaints Board on Jul 8, 2023. The latest review Michael N did a grate job, was timely and friendly with us was posted on Jul 8, 2023. Real Property Management Express has an average consumer rating of 1 stars from 5 reviews. Real Property Management Express has resolved 0 complaints.
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  1. Real Property Management Express Contacts

  2. Real Property Management Express phone numbers
    +1 (605) 274-7373
    +1 (605) 274-7373
  3. Real Property Management Express emails
  4. Real Property Management Express address
    4700 E 61st St, Sioux Falls, South Dakota, 57108-5212, United States
  5. Real Property Management Express social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all Real Property Management Express contacts
Real Property Management Express Category
Real Property Management Express is ranked 375 among 507 companies in the Real Estate category

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