Regions Financial
Reviews and Complaints

Overdraft fees for my account on items that haven't even posted yet. Money was put in the account to cover all items on same day. This is Ridiculous! $108 in overdraft fees. Regions has a long history of doing things like this. I've seen very recently people complaining of the exact same thing.

Regions has a predatory overdraft policy. Myself, my brother, my sister and a friend have all experienced regions aggressively overdrafting. They will hold a deposit if a withdrawal is coming in that will cause a overdraft. They will manipulate your banking to make sure to get overdrafts. I've waited till payday to pay a bill or post dated a check till payday only to have them hold the deposit but rush thru the withdrawal causing me at least 1 and possible 2 or 3 overdraft charges. That can total over 100 dollars. So. Im changing banks. Regions is not on customer side. Sharks.

Regions corporate security in Birmingham determined on March 11, 2021 that there was transactional fraud on my account. The letter said to go to my branch and file my claims. I called the Main branch and the c lubviewbranch I'm Gadsden. Destiny and Josh have never been very helpful and they both said they have not ever seen such a letter. First of all I understand you have an ex FBI digital forensics expert. I know that all the Zell transactions from January 2020 on our fraudulent as I've never use cell twice for my son and his rent in Tuscaloosa. I'd like to know what the FBI agent felt was fraud and how much I am entitled to. I don't believe the time limit applies to me because ICall day then head of the main branch an older man and asked him why my accounts weren't showing up on the app and he said well don't worry about it it just means you haven't used in a long time. But destiny said when I asked her yes one can hide the app the accounts. So how do I known that someone could hide my accounts I would have done something about it earlier. Who can resolve this for me and how much money am I entitled to. I'm a physician and I live like a pauper this year. If we cannot quickly get this resolved as it's been three months since bham wrote me the letter I am going to file a complaint with the federal reserve and we are going to perhaps seek damages through litigation. What I want is my money this week. My name is Jane Teschner MD I can be reached at [protected]

After the contractor repaired the roof of the house, they are asking me for photos and documents that I sent them several times, every day is a different issue, they ask for the same documents that they say they do not receive, according to regions bank it is a problem of "safeguard properties" which is the inspection company, but the biggest problem is that I live in florida and the inspection office is in ohio, it is impossible to do a long-distance inspection and solve a problem, regions bank has branches in different states and they do not have inspectors locally, that is unbelievable! You have to be careful who you finance a property with and this bank is the worst of the worst!

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I had a payment issue with my work. So I took money from my 401K account. I received my check and deposited into the ATM. The next day I had no alerts or images of the check. Called the bank and the said they don't show a deposit. After a lot of back and forth they found the check inside the ATM 2 days later. They processed the check and funds were available. This money was to help my family while issue with work pay was resolved. Well we got groceries and paid bills. A few days later I was negative the amount of the check, and charged 180 for overdraft fees. So I call my bank and they couldn't tell me why this check was returned. So I called ADP, check was cashed and cleared by Regions, this was confirmed through the site and by phone. After more calls, Regions Finally said that it was a bank error, said maybe they entered it wrong. The check was re processed, and 3 days later i'm in the same boat again. My account is so negative I can't even get it positive. Regions has no answer for me, and won't call me back. Worse bank I've had, and only been with them for 3 months. I'm done, stay far away from them. I'm out a lot of money, and still have zero answer.

i received an invitation to open a savings account and get a bonus. i opened the savings account with the required amount, kept the average daily balance for the required 76 days and met all the requirements for receiving the $200 bonus. I verified everything i needed to do with the regions bank very helpful staff when i opened the account. all agreed on what i had to do and how long it would be to see the bonus in my account. i opened the account on 2/11/21.i kept the required average daily balance for the required 76 days but have, as yet, NOT received the bonus in my account. i've spoken with the branch manager and staff and they all agree i met the requirements for receiving the bonus. they checked for me and are now saying that i might not see the bonus until 90 days after already waiting the 76 days. I feel i was misled by the promotion and am disappointed in how regions is handling this promotion. the requirements were keeping the average daily balance and waiting the 76 days. i met those requirements. i shouldn't have to wait another 90 days to see my bonus.

We were not able to get a written commitment because the builder would not provide the correct floorplans, specs and site plans to finalize the loan within our 60 day period. I have asked several people from regions to send us a letter so that we can prove it was the fault of the builder on why we could not finalize the loan and its been weeks and no one will respond to providing us with just a letter stating this. Loan number [protected]

Regarding Regions financial quick guide voters records residential address change from 5013 Antioch St. Marrero, Louisiana 70072 to 3012 Delachaise st. New Orleans, Louisiana 70125 permanent mailing address POBOX 58304 New Orleans, Louisiana 70158 Louisiana work force hearings schedule Government Buildings Independent police monitoring Of Jefferson Parish Police connections to STATE OF LOUISIANA court orders and levies team DotDash Chase Bank monitoring The Balance resolution Help wallets hub verify Isaac Williams Jr and wife Trina D Williams My wallets Closed Navy Federal savings and checking individal and joint accounts by switching bank accounts Securities direct express cards and privacy 2021 Disabilities end users TANF compared to AFDC A higher level of experience fraud tips Reference #1-5997six02922 employee#8122421 (Jay) Corrected errors on Direct express masters cards delivered to wrong address 5013 Antioch St.  Marrero, Louisiana 70072 identities duplicate Social securities federal  protection  deposits accounts  accommodations  stimulus package Why pandora want rest user's  [protected]@yahoo.com and  [protected]@gmail.com passwords emails linked and data collected from Customer service of uniform

It is extremely difficult to get anyone on the phone. I need a replacement credit card and have been trying 2 days to get someone on the phone. (Apparently you can request a replacement online for a debit, ATM, or prepaid card... but not a credit card)

Fortunately, I have other cards and will be required to switch to them. I suppose I can cancel this card since customer service seems to be to difficult to maintain.

I have tried for over a month to get the paperwork after I paid off my car loan. They refuse to send it to me with tracking. They say it takes 7 - 10 days to get it via regular mail. They cannot help until it has been 10 days. I have begged and pleaded to get the paperwork sent to me with tracking. Also asked if I could pay for the package to be expressed and the answer is always "NO". I get a new person everytime I call and no one can give me a straight answer. I have lost two car sales over this paperwork. Seems that once they had the payoff amount they care no more about how you get your paperwork. It has been the WORST experience I have ever had with a bank. I hope no one ever has to go through this with these people. If I can keep one person from dealing with this bank. That would make me happy. I have never seen a bank that is so not helpful in getting a customer the paperwork I have begged for every time I call.

I received a text message on 7/14 at 7:58 regarding a charge on my credit card, I immediately responded to the text saying it was fraudulent. I contacted the bank immediately they hot carded my credit card. My card was stolen that morning and I was not aware of it until a received the text message. I filed a police report and sent it in as requested by Regions Bank. I did everything I was supposed to. I receive a letter today stating my dispute was denied, in fact the letter states OUR REVIEW INDICATES YOU PARTICIPATED IN OR OTHERWISE AUTHORIZED THIS USE OF YOUR CARD. Once again, I contact Regions on the phone for 2 hours and 3 minutes. I was disconnected once and transferred 4 times.. I want someone to call me at 334.391.1833 and I want this resolved ASAP.

I did NOT participate and did NOT authorize anyone to make these charges on my credit card.

Pay pal, aligned with the crooked company sauceda, had false advertisement and charged me $114.98 for a washing machine on 06/13/20 and after they debit my card they wanted to give me something else or nothing. I went to the local branch 06/15/20 and explained to mallorie smith id# 288f4 regions banker, she was very professional and understanding. She put in a claim a got my money back and gave me a different card number. Now a month later one of the region bank employees decide to take the money out of my account and give it to the crooks, who by the way pay pal said they don't know those crooks that use their name to rob me.

I am filing a compliant about how a business transaction was handled at a local branch in my city. When I went to a local branch to inquire about my business account I was informed no information could be provided to me as I was not on the account. I waited patiently outside the branch to get clarity about this transaction as I could not understand how that occurred since I did not sign any papers nor visited any branch with my valid identification. Later, I called Region's corporate office regarding this compliant seeking answers. My husband and I both came into a branch and opened this business account in 2002. Therefore, we are both owners of the business account. I did not revoke my right as an owner of the account. I did not sign and documents stating I would no longer serve as an owner. Neither was I informed of this transaction. I need answers as to how Regions allowed this to occur.

On december 16 the and 17 th there were four 125.00$ amounts removed from my checking account after using my debit card at a shell station. During the holidays regions blocked my card for a 20 something dollar transaction at a gas station where I routinely purchase gas and I had to contact them to confirm that I indeed made that purchase. For the four 125.00 amounts they did not block my card! Over a week later as I was looking at my transactions online I saw the fraudulent activity and wondered why I was never notified by regions. I checked my email and they had sent me an email for the first 125.00, asking if I made this purchase. During the holiday season I had not seen or checked my email however they should have blocked my card for four, yes four 125.00 debits taken out. That's one. I called regions when I saw these debits and reported them to a fraudulent activity "specialist" who told me my card wouldn't have to be blocked on his end and gave me instructions on how to go under lockit and toggle the lock/ unlock on and off at my convenience. That was number 2 mistake. He said I would get another card in the mail and he started an investigation. I called back a few days later to see when my money would be put back into my account and your second fraud specialist was appalled that the first "specialist" didn't block my card. She said she would block it. I received my card on jan. 2 nd. The paperwork said my pin number would stay the same as my old card. I went online to make sure everything was unblocked before I tried to use it at a walmart. It showed locked so I unlocked it online. My new card could not be used. I called regions again and was told that not only was my old card still not blocked but a debit had gone through on it that very day! Good thing the thief didn't wipe out the whole amount in my account, eh?! I then went on with this "specialist" (I am in the checkout line with groceries I am trying to pay for), who told me to tell them to run it as credit, not debit. The cashier said it said, "incorrect pin". I told your specialist that my letter that came with the new card said the pin would remain the same. He said he didn't know why it wasn't working. The "specialist" said he also didn't know why the old card wasn't blocked! We left without the groceries!,, 🤬this specialist told me he was sending yet another card in the mail and he had me tell him a pin over the phone that he said he would attach to the second new card. So regions has lost me as a customer. I will be transferring my banking needs and account with regular payroll amounts of over 3000.00 every two weeks to my credit union. If if if they are ever able to find the one person who is knowledgeable and does their job efficiently and my money gets put back into my account and I get one debit card that will work and if the thief who stole out of my account to start with doesn't wipe out the whole amount because of the incompetence of regions employees, then I will move forward into the new year with the literal joke of regions customer service fallacy in my distant memory only. I am a registered nurse of 36 years. If nurses were allowed to go through our jobs as incompetent as my service has been during this, then surely many patients would die. Not only did you put me at risk to have my whole bank acct wiped out, your incompetent employees out regions liable to assume the resolution of any amount the thief decided to help himself/ herself to at any time. And I still don't have a debit crd that will work. Disgusting.

A check I deposited in my business account was placed on hold on 10/07. This has happened before and I have went to the bank and went through the verification process. My banker verified everything and said the hold would be removed by noon and funds would be available. 4pm funds were still not available I called my banker and he said the manager is on vacation so it will be 10/9 and the funds would be available. Any transactions will go through and any fees will be waived due to their end not being held up. 10/10 still no funds available I have $150 in fees that have occurred that they will not do anything about I've talked to them 3 times today and they keep saying funds will be available soon they are not doing anything to help this situation checks are bouncing and my fees keep racking up. I have even contacted the customer that wrote the check and everything has been pulled from his account and yet I have none of it. I've never bounced a check with this bank never overdrafted never deposited a bad check. I've had several other Banks and I will return to one of the past Banks regions is the worst experience I've ever had with a bank.

I cannot get in touch with anyone on the phone about this matter. I sold some items on Postmark a couple of weeks ago and the girl that I spoke to through both phone and email was sincere and personal. I got the check in the mail through fedex with a tracking number and everything. I deposited the check for $1310.00 in my bank account and it cleared 3 days later. I purchased groceries and gas and normal things and 2 days later the check was recanted and left my bank account -$500.97! My paycheck gets automatically deposited into this account. I filed a police report for check fraud against the lady. When I called regions the person I spoke to said it was my responsibility to pay it off because ultimately I am responsible for what I deposit in my account?! IT CLEARED THE BANK. How the heck is this my fault when it cleared. I had no idea they were going to take it back or why it was reversed. I asked if I had fraudulent check protection on my account and was told again that I was responsible. I have filed a police report and I am really sad to see my relationship likely end this way with regions bank. I have been with them since I was a college student.

I signed up and followed all the instructions to receive a $400 bonus, I completed it in 2 weeks and confirmed with bank employees that to make sure I was eligible. When it came time to pay Regions closed my account, without my consent, knowledge, or any communication. Now they don't want to pay me the $400 because they closed my account! They're all liars and ghetto thieves, I hope they go out of business!