Regus review: Contract/agreement

I'm a victim of them. It started off well and I had a great year actually with my virtual office. I never had any random fees or increases. Then finally once my contract is set to end 3 months prior I get an email that basically has a link for me to terminate my agreement. At first I thought it was odd that I even needed to do this. Once my contract is up then that should just be it but I decided to follow thr email instruction and follow thr link to terminate my agreement as scheduled October 23. Once I realized I never received a confirmation email I went ahead and did the process again, from the same email link, again I didn't get confirmation so I figured maybe there's just nothing else to do on my end. Well surprise surprise September rolls around and I get an invoice for October. Immediately I emailed customer service to see why I was receiving an invoice if my contract is set to end. They tell me that they sent an email and that I should have clicked thr link to terminate. When I explained to then that I did, TWICE. They tell me it's not on file and asked if I had any proof it was terminated. I said no I don't have anything you guys never send me any email or confirmation. The rep tried to tell me that they could only end the co n tract 2024 then. Obviously I asked for them to look into why I didn't receive confirmation. Next thing you know I get ignored for weeks! I replied twice following up still nothing and then finally last week I get a response and it's the same [censored] them telling me there May be options for me to get out of my 2024 contract. A contract I never agreed to. I replied again and the email bounced back as if I was sending an inquiry for the first time. With a new rep speaking nonsense about options for this 24' contract. I definitely didn't want to repeat myself so I sent screen shots of my original complaint about never getting confirmation of my 23' termination. And here we are a week later still no reply. They're full of it and they're theives. I've removed my banking information because I refuse to have my money stolen. I was always so confused when people said they had bad experiences with regus but now I see why. My social media followers are definitely going to get an updated review from me. This company is just digging their own grave with their horrible customer service.