Regus review: Private office rental

The concerns I’ve had with my experience at Spaces have reached a point where a comprehensive and detailed discussion is warranted. I want to make it clear that I have documented emails and correspondences to substantiate all the issues I’ll outline here.

I chose Spaces for its welcoming atmosphere and amenities, thinking it would be a supportive environment for my unique business, a sexual wellness product delivery and vending company. I was especially drawn to the selection of furniture for which i never received except two desks and a chair, then on to the gym, which does not exist and shower facilities, given my specific medical condition which I made transparent during our initial discussions. I also emphasized that my business doesn’t operate on a standard 9-5 schedule. However, the reality is far from my initial expectations. Access to the showers is locked around the clock, requiring special permission even for me, despite my disclosed medical needs. This has placed undue stress on my daily operations and well-being.

Another critical concern is the glaring security lapses. I referred a new tenant who was subsequently assaulted and pistol-whipped on the premises. The inaction of the parking attendant and the delayed response from the security guard were shockingly inadequate. My “reward” for this referral? Free parking during hours that don’t align with my business operations—a far cry from a meaningful gesture of goodwill.

Moreover, my employee was unexpectedly locked out of our office due to a deactivated access card. This occurred on a Friday, severely disrupting our workflow and leaving us no immediate recourse. Such incidents damage not only my operations but also create a toxic and distrustful environment.

I’ve also faced multiple false accusations the newest one was the cleaning crew finding a used condom in the bathroom I was accused of using when I never set foot in the bathroom that day, including alleged key theft to now breaking and entering a bathroom that I had to buy the shower head for because they would not supply one. This all started with the cleaning crew being mad that the floors were wet, and now they had to clean them. This is particularly ironic given the recurrent incidents of unattended security keys around the property, which poses an inherent risk to all tenants.

In terms of business support and administrative issues, I have experienced billing discrepancies, frequent office relocations, and my proposals to enhance building services have been largely ignored. All of these contribute to a less than ideal working atmosphere and make me question the efficiency and reliability of Spaces’ management.

Given these multifaceted and significant issues, I urgently seek immediate intervention and resolution.