Regus review: Spaces work account + agreement — billing despite terminated agreement

I signed an agreement in January 2023. On January 1 25 2023 I terminated that agreement and paid in full through Feb 28, 2023.

4 months later, I was suddenly billed $58 on my credit card. I tried multiple methods of contact with no response to correct this issue — there are few effective contact channels for Regus (no phone, email, etc).

On June 30 I received a reply by the Account Helpdesk — after multiple attempts — and was assured that the charge would be refunded (it was). Yet I still received a new invoice for $27.93 a month later. Again, I made multiple attempts to find an effective channel for support.

On August 6, the Account Helpdesk replied again to confirm that I have no active agreements and that no further charges would be billed.

Every month since I have received another invoice — now 3 months in a row — for this "late fee". When I try to contact the Helpdesk I receive a bounceback that says I do not have an account under that email address.

And now, October 6, I have been billed again for $27.93 — despite being assured I would never be billed again and there being no evidence that I have an account. I can't log in, I can't even contact support. But Regus still has my credit card, and is still letting their billing system attempt to invoice me — 10 months after I cancelled my agreement.

View 0 more photos