Menu
For Business Write a review File a complaint
Rehlat

Rehlat review: Never issued refund

R
Author of the review
8:20 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello,I hope this message finds you well. I am writing to seek your immediate assistance regarding a refund issue concerning a booking made by my son, Furkan Yayla, for a trip to Washington scheduled for 6/26/33.

Unfortunately, due to unforeseen circumstances, my mother, Furkan’s grandmother, fell ill, and we had no choice but to cancel our travel plans. In adherence to your company’s policy, Furkan promptly canceled the tickets within 24 hours of the booking.

Since then, he has made numerous attempts to contact your customer support team in the hopes of obtaining a refund for the canceled tickets. However, despite his persistent efforts, a refund has not been issued.

Furkan’s booking ID for the company is 61664, and he has also contacted the airline directly, which confirmed that the refund was processed and should be issued by your company. Regrettably, we have yet to receive the refund from Rehlat.

I implore you to understand the importance of this refund to us. Furkan, being a dedicated college student, had saved diligently to make his grandmother’s first visit to the United States a memorable one. This unexpected turn of events has not only been emotionally taxing but has also placed a financial burden on him.

We genuinely appreciate your understanding and your company’s policies, and we trust that this matter can be resolved amicably and promptly. We kindly request your immediate attention to this issue and the issuance of the refund that Furkan rightfully deserves.

Your assistance in this matter would greatly alleviate the stress and concern we are currently experiencing. We are hopeful for a swift resolution so that Furkan’s grandmother can receive the medical care she needs, and my son can regain the funds he worked so hard to save.

Thank you for your prompt attention to this matter. We look forward to your prompt response and the resolution of this issue.

0 comments
Add a comment

More Rehlat reviews & complaints

Rehlat - Terrible service!! 70
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rehlat - ticket booking
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rehlat - money has been taken more than what in the ticket reservation 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rehlat - Wrong refund confirmation given by Rehlat executive and now taking their words back : booking id 1533265
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rehlat - Refund of booking ID 3787179 & 3787222
Replied
The company left an official comment to this complaint.
Rehlat - not refund my 1950.20 Saudi Riyal
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Rehlat - Refund for BID 1804346.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Rehlat Contacts

  2. Rehlat phone numbers
    +965 22 063 052
    +965 22 063 052
    Click up if you have successfully reached Rehlat by calling +965 22 063 052 phone number 14 14 users reported that they have successfully reached Rehlat by calling +965 22 063 052 phone number Click down if you have unsuccessfully reached Rehlat by calling +965 22 063 052 phone number 19 19 users reported that they have UNsuccessfully reached Rehlat by calling +965 22 063 052 phone number
    Kuwait
    +20 224 134 504
    +20 224 134 504
    Click up if you have successfully reached Rehlat by calling +20 224 134 504 phone number 9 9 users reported that they have successfully reached Rehlat by calling +20 224 134 504 phone number Click down if you have unsuccessfully reached Rehlat by calling +20 224 134 504 phone number 8 8 users reported that they have UNsuccessfully reached Rehlat by calling +20 224 134 504 phone number
    6%
    Confidence score
    Egypt
    +971 42 944 633
    +971 42 944 633
    Click up if you have successfully reached Rehlat by calling +971 42 944 633 phone number 17 17 users reported that they have successfully reached Rehlat by calling +971 42 944 633 phone number Click down if you have unsuccessfully reached Rehlat by calling +971 42 944 633 phone number 18 18 users reported that they have UNsuccessfully reached Rehlat by calling +971 42 944 633 phone number
    United Arab Emirates
    +20 2 33473100
    +20 2 33473100
    Click up if you have successfully reached Rehlat by calling +20 2 33473100 phone number 0 0 users reported that they have successfully reached Rehlat by calling +20 2 33473100 phone number Click down if you have unsuccessfully reached Rehlat by calling +20 2 33473100 phone number 0 0 users reported that they have UNsuccessfully reached Rehlat by calling +20 2 33473100 phone number
    Egypt
    +965 2226 1501
    +965 2226 1501
    Click up if you have successfully reached Rehlat by calling +965 2226 1501 phone number 0 0 users reported that they have successfully reached Rehlat by calling +965 2226 1501 phone number Click down if you have unsuccessfully reached Rehlat by calling +965 2226 1501 phone number 0 0 users reported that they have UNsuccessfully reached Rehlat by calling +965 2226 1501 phone number
    Kuwait
    +966 9200 33029
    +966 9200 33029
    Click up if you have successfully reached Rehlat by calling +966 9200 33029 phone number 0 0 users reported that they have successfully reached Rehlat by calling +966 9200 33029 phone number Click down if you have unsuccessfully reached Rehlat by calling +966 9200 33029 phone number 0 0 users reported that they have UNsuccessfully reached Rehlat by calling +966 9200 33029 phone number
    Saudi Arabia
    +971 4 243 1343
    +971 4 243 1343
    Click up if you have successfully reached Rehlat by calling +971 4 243 1343 phone number 0 0 users reported that they have successfully reached Rehlat by calling +971 4 243 1343 phone number Click down if you have unsuccessfully reached Rehlat by calling +971 4 243 1343 phone number 0 0 users reported that they have UNsuccessfully reached Rehlat by calling +971 4 243 1343 phone number
    UAE
    More phone numbers
  3. Rehlat emails
  4. Rehlat address
    Al Bahar Center, Tunis Street, Hawalli, 12075, Kuwait
  5. Rehlat social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
  7. View all Rehlat contacts