Menu
RentReporters.com Customer Service Phone, Email, Contacts

RentReporters.com
reviews and complaints

RentReporters.com's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.rentreporters.com
www.rentreporters.com

Learn how the rating is calculated

4.0 26 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

RentReporters.com reviews 26

ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com I have been with RentReporters for many Years

I have been with RentReporters for many Years. They provide accurate Service and Good Customer Service as well. When I need assistance, they are very helpful. I highly recommend RentReporters. Thank you.

Read full review of RentReporters.com and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
P
P
P. Goodwin
,
Verified customer This comment was posted by a verified customer. Learn more

I just started my service with Rent Reporters, So for I like it! The sign up process was easy and fast! I even got a promotion to sign up for free! I can't wait to see my credit score change for the better.

G
G
G. Jenkins
,
Verified customer This comment was posted by a verified customer. Learn more

So I had no credit n gotten up to 650 but it would be great if they had all 3 credit bearus. Tho I'm waiting to see a monthly change. I'll update my review if anything.

L
L
L. Fay
,
Verified customer This comment was posted by a verified customer. Learn more

RentReporters is a great service! Customer service is fantastic and you can speak with someone over chat. In addition, it has helped my Credit Score so much!

B
B
B. Kulas
,
Verified customer This comment was posted by a verified customer. Learn more

I just started the process but sign up and verification was fast and easy. I can't wait to see the positive effects it has on my credit. I wish I would've known about this sooner.

ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

RentReporters.com I just started my service with Rent Reporters, So for I like it!

I just started my service with Rent Reporters, So for I like it! The sign up process was easy and fast! I even got a promotion to sign up for free! I can't wait to see my credit score change for the better.

Read full review of RentReporters.com and 4 comments
Hide full review
4 comments
Add a comment
J
J
J. Daugherty
,
Verified customer This comment was posted by a verified customer. Learn more

They have helped my credit so much! Thank you! Awesome company

L
L
L. Gutmann
,
Verified customer This comment was posted by a verified customer. Learn more

RentReporters is a great company. Never not had good customer service. They are efficient and fast in there response. You ask as many questions and they clear understanding answer.

B
B
B. Pfeffer
,
Verified customer This comment was posted by a verified customer. Learn more

This company is amazing! They reported my past payments quickly. I've already referred 8 people. REFERRAL CODE: ref-dscott-puqca6

F
F
F. Schaefer
,
Verified customer This comment was posted by a verified customer. Learn more

Did you know your rent payments can be reported to your credit report? I did not. Game changer! Thanks!

ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com Rent Reporters is the answer we needed to build credit

Rent Reporters is the answer we needed to build credit. We all pay rent and on time and this is one of the biggest payment that does not get reported that can help build credit over time. I am so happy to find a company like this.

Read full review of RentReporters.com and 1 comment
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
M
M
M. Franecki
,
Verified customer This comment was posted by a verified customer. Learn more

Great customer services been working with them for 2 years and my scores have greatly improved

ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com Excellent, they really worked with me and my credit went very well, I got a higher score than what I expected

Excellent, they really worked with me and my credit went very well, I got a higher score than what I expected. There is always someone there to talk to not sending emails to another person, waiting for a response. I am so grateful for this company.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

RentReporters.com My credit score increased almost instantly, at first I thought it was bull but after the first month I noticed a increase from rent reporters

My credit score increased almost instantly, at first I thought it was bull but after the first month I noticed a increase from rent reporters. They're definitely the truth, mad legit. I'm gonna put in a few referrals. I love seeing my score rise thanks to the whole team. Keep it up

Read full review of RentReporters.com
Hide full review
ComplaintsBoard
J

RentReporters.com I am so glad my credit repairer suggested rent reporters

I am so glad my credit repairer suggested rent reporters. Within the first month or reporting, my credit score went up! I am planning on buying a home and having rent reporters report my on time rent payments will be a big help! I highly recommend them. Always helpful and friendly!

Read full review of RentReporters.com
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com I love the service that they provide not only did my credit really improve but they were really connecting with my landlord for accurate

I love the service that they provide not only did my credit really improve but they were really connecting with my landlord for accurate information to make sure all my rent were reported on time so yes I would strongly advise anyone is renting to report their monthly rent each month through sent reporters they're the real deal.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com Huge Scam Do not send $1 to this company if you wanna call it one

Huge Scam Do not send $1 to this company if you wanna call it one . I signed up in October they billed me monthly and when I checked the score middle score 680. Well fact is when I applied for mortgage loan I was denied and informed it was 609. Rent reporters are scammers and liars . Please save your money and pay it towards your bills.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com I signed up with RentReporters, paid $94.95, and they charged an additional $9.95 a month later

I signed up with RentReporters, paid $94.95, and they charged an additional $9.95 a month later. I cancelled them after two months when they had not updated any of the three credit reporting companies. There is no way to cancel my "subscription" from their web site. You have to ask request to cancel through their online chat or through email. They were a waste of time and money.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com I found out about Rent Reporters through a financial grip on Facebook

I found out about Rent Reporters through a financial grip on Facebook. I signed up immediately after seeing a few people whom used Rent Reporters purchased homes. My only regret I have is not knowing about Rent Reporters sooner. RR reports my payments on time every time. My credit score improved and I must say I'm satisfied. I'll continue doing business with them until I purchase my dram house.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
L
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com After deep research, I determined that this is the very best company in the market for the purpose of using your rent payments to establish a

After deep research, I determined that this is the very best company in the market for the purpose of using your rent payments to establish a two year retroactive trade line. This company is highly professional, very friendly and very fair in its pricing and policies. If you are serious about developing a strong credit profile, then you will not neglect to use this tool that is available by this excellent company!

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

RentReporters.com Please please don't sign up with this company they are scammers

Please please don't sign up with this company they are scammers. I was with them for more then 6 months they took $94dls and 9.95 each month . They didn't help me at all , my credit score never increase not even 1 point, I email and call them many times. They said that I will get my money back. I spoke to - Michelle, lauryn, Sergio till now I don't see any refund. Please don't believe on 30-50 points increase.. they will take your money .

Read full review of RentReporters.com
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

RentReporters.com I gave this place $70 to get going in October

I gave this place $70 to get going in October..I had been paying $1100 on time for 18 months...It took two months (we'll outside their satisfaction guaranteed refund timeframe) to even show up on my credit report. My scores went up 2 points (Equifax) and 3 points (Transunion) I was at 668 & 683 before. The 40 point bump they claim was obviously not gonna happen so I cancelled...which made my scores go down 5 & 7 points. Also, It 3 calls and over 2 hours on hold to get it cancelled. I also understand now that you can do this yourself with a little effort and cooperation from your landlord. In my opinion...don't bother with any of these type of services unless your in the sub 600 score range.

Read full review of RentReporters.com
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com I paid for this service for a few years

I paid for this service for a few years. I had it auto draft for a full year, paid in advance every February. I honestly forgot about it except when I would get an email here and there about my rent being verified. I stopped renting and moved back home last year and had forgotten to cancel the service. I noticed the charge on Feb 22nd and immediately contacted them same day to cancel and get a refund. They refuse to give a refund (even though this service is paid in advance and they will not be providing me for any services this year). I checked my credit history and I actually see nowhere on my credit where my rent has been reported in the past year. Now I wonder if it was ever reported at all. I do not recommend this business due to their greedy and seemingly shady business practices.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com I was with RentReporters for a whole year; money getting taken out from my account for the subscription along with the initial fee of $90.00

I was with RentReporters for a whole year; money getting taken out from my account for the subscription along with the initial fee of $90.00. I was with them for a WHOLE YEAR and not once made a dent to my credit. They are a scam; they are taking our money to keep their business up and running which I was stupid enough to give in to them. I messaged them constantly; and they give me the same answer "It takes up to 5 business days". Really, it takes up to a whole year and waste of money still no positive outcome from them. Literally my lease is ending and I started RentReporters a little over a year ago. It's sad but whatever I guess. My fault for going into this scam. Do not follow their trap. They have all your information too which really sucks because you now have to constantly check to make sure they don't screw you over too.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com replied to this review.

RentReporters.com When I saw Rent Reporters advertise on Facebook, I thought this program was too good to be true

When I saw Rent Reporters advertise on Facebook, I thought this program was too good to be true. I finally signed up to give it a try in December! I have to say, " WOW! WHAT A DIFFERENCE! My credit score was very, very low. in just a few months with Rent Reporters, my credit score jumped...excuse me not only jumped...IT LEAPED 64 points! Suddenly, my car needed a new transmission. My husband was very upset and worried on about how we were going to purchase another. I didn't say anything to him. I applied for the car loan...I was approved! We were able to purchase our newer vehicle and our credit score is steadily increasing! My next goal is to purchase a condo to live the rest of our active senior years! I highly recommend Rent Reporters, they cost a lot less than that " Law Firm"! Thank you Rent Reports, you are life savers!

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

RentReporters.com complaints 10

ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com has left an official reply on this complaint.

RentReporters.com Hi , I've been trying to get a refund from rent reporters , around 3 months

Hi , I've been trying to get a refund from rent reporters , around 3 months. I tried to cancel because they didn't want to call my landlord they wanted me to do this for them . I requested a full refund because I was not satisfied with this cause they never reported to Equifax and last time it was reported to TransUnion it was in May we're in August already and there still taking money out of my account with nothing to show for . Please close my account and refund my money. Not happy with your services ...

Read full review of RentReporters.com and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
K
K
K. Effertz
,
Verified customer This comment was posted by a verified customer. Learn more

The company charges $335.75 between my wife's account and my own account for a year of service. This company decided we did not qualify for their service but refused to refund the money. They have illegally taken money for a service that they are not providing a service for. They need to refund the money.

S
S
S. Emard
,
Verified customer This comment was posted by a verified customer. Learn more

Signed up and paid for 1 year. I moved 3 months later. I tried to log in and update my credentials, and they told me that I needed to pay more money. I already paid for a year. I do not recommend RentReporters because although they were paid for a year, they only provided services for 3 months. SCAM.

ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com has left an official reply on this complaint.

RentReporters.com This company scammed me out of $94.95

This company scammed me out of $94.95. I signed up for services and gave them all the info to the property manager who I pay rent to, they called but said they couldn't use him to verify my rent because he wasn't the owner, so I gave them the info to the owner ***i to verify my rent, they called *** to verify my rent and told him that he wasn't the owner going by the database they use which is not truth. They cancel my services and told me it's no refund. I will attach proof that he's the owner of *** fireberr*** they lied to scam me out of money and I want my money back

Read full review of RentReporters.com and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
E
E
E. Strosin
,
Verified customer This comment was posted by a verified customer. Learn more

I've been using reporters for about 8 months it was good first and then I paid the full year program they have and I actually sold my truck and I paid my landlord for the full year payments also so I can build my credit and I have to worry about it my landlord verified it with them they verified with me that they had verified the payments were made in full and they have stop reporting I do not want to generalize the answer as you're giving all the other people because I'm already a customer I've been paying I've been speaking to numerous people I will keep their names out of this particular report complaining for privacy reasons but it's the same people that I've been dealing with since I started with y'all do I repoetted on my Trans Union since November and my EQUIFAX since December and my emails are no longer answered and so I will reach out to you this way first then I will reach out to other means regulating agencies if needed as consumer financial protection bureau and the CA Atty Generals office if i do t hear back I'm just asking to correct and don't stop doing good Buisness just because I paid a year in advance to insure I would have good history on my credit

B
B
B. Labadie
,
Verified customer This comment was posted by a verified customer. Learn more

I enrolled with RentReporters on January 10, 2022 under the selling points that the rental verification process on their behalf would be swift. However, more than a month later, February 11, 2022, my account still has not moved to the verification process, and a RentReporters employee via virtual chat admitted that the account is still listed as "new". That employee could not elaborate on what has happened in the first month that my account had been established. A prior "support ticket" submitted to the company also yielded no results. As such, I am seeking a refund of $94.95, the price paid to RentReporters on January 10 and January 13, back to the credit card ending ***.

F
F
F. Rice
,
Verified customer This comment was posted by a verified customer. Learn more

I cancelled my service over a year ago but was charged a day ago. CM Rent showed up as a pending debit and debited my account. The company confirmed that my account is closed but then told me that my property manager initiated the transaction. I don't have a property manager but when I did they didn't have any of my account information.

ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com has left an official reply on this complaint.

RentReporters.com Guarenteed my credit would go up 35 to 50 points or money back

Guarenteed my credit would go up 35 to 50 points or money back. No point increase, will not return calls or emails Rent Reporters guarenteed my credit score to go up 35 to 50 points with their service or money back. My rental history was perfect and is on my credit report but there was no increase due to that reporting at all. I emailed them as soon as I got their email and told them I didn't see anything. Call them and no matter what time I call a recording comes on saying I've reached them after hours. I left message and sent email and no response. I either want to talk to someone to see what the deal is or I would like my money back.

Read full review of RentReporters.com and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
O
O
O. Abbott
,
Verified customer This comment was posted by a verified customer. Learn more

On Sep 4,2021 I responded to an ad on Facebook. Rent Reporters offered to report my rental history to the credit bureaus. And offered a money back satisfaction guarantee. They charged my card $94.95 then I didn't hear from them. I went on their web site and tried to log on but it would not allow me to do so. When I went on their live chat the rep said that sometimes happens. A few days later I received an email from them with a consent form attached. They instructed me to fill the form out and take it to my landlord. My landlord refused to participate in this. I then ask for a refund, Rent Reporters sent me two emails instructing me that because my landlord refused to report to them that I was not entitled to a refund. I feel cheated that none of this was stated in my original sign-up agreement. I feel entitled to a full refund.

G
G
G. Swaniawski
,
Verified customer This comment was posted by a verified customer. Learn more

I was contemplating your service to improve my credit standing but didn't think I completed application because after finding out they don't report to all 3 agencies I knew it wouldn't be beneficial to me and my situation. As soon as I saw this come out my bank I called them to stop that action. I was told they would fill out a ticket and decide in *** I don't understand the need for delay. The application was started on the 19th, it was be deducted from my bank on the 23rd. Why can't they stop the process. I'm hoping to receive a resolution because if they don't report to all agencies it doesn't help your credit and it's very deceiving!

J
J
J. Schmeler
,
Verified customer This comment was posted by a verified customer. Learn more

SENDING UNAUTHORIZED EMAILS TO MY WORK EMAIL ADDRESS WHICH IS A SHARED EMAIL ADDRESS GIVING ALL MY COWORKERS PRIVATE INFORMATION OF THE SALE OF MY HOUSE TO MY DAUGHTER AND SON-IN-LAW

Is RentReporters.com legit?

Our conclusion: ComplaintsBoard has reviewed RentReporters.com and concludes it's largely legitimate. Interactions with RentReporters.com's website can generally be safe. You can trust RentReporters.com's services, but remain informed and cautious.

RentReporters.com earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

We found clear and detailed contact information for RentReporters.com. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 100% of 10 negative reviews, RentReporters.com is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

RentReporters.com has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Rentreporters.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rentreporters.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Rentreporters.com you are considering visiting, which is associated with RentReporters.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Rentreporters.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rentreporters.com may offer a niche product or service that is only of interest to a smaller audience.
  • RentReporters.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to RentReporters.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com has left an official reply on this complaint.

RentReporters.com I signed up for a service to report my rent payments to the credit agencies with this company called Rent Reporters on April 15th after a few

I signed up for a service to report my rent payments to the credit agencies with this company called Rent Reporters on April 15th after a few weeks of not hearing anything from the company I contacted them and they told me the addresses couldn't be reported because it is a commercial address. I live in a building where there are residents and commercial tenants at the bottom floor like many buildings are but I didn't argue I said ok well you can cancel my account and process a refund. I hadn't heard back from anyone until June 1 that was from *** telling my account has been cancelled and I won't receive a refund because it wasn't cancelled within 48 hours which makes no sense because it took weeks for them to get back to me. Do NOT USE this company they are a SCAM.

Read full review of RentReporters.com and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
E
E
E. Lowe
,
Verified customer This comment was posted by a verified customer. Learn more

I purchased services from them on 7/16 for $75. Nothing was reported. I told them a day afterwards I would have to cancel because my landlord wasn't cooperating and I had no access to bank statements to report. They didn't cancel. Now I'm they are saying I'm not eligible for a refund.

F
F
F. Olson
,
Verified customer This comment was posted by a verified customer. Learn more

Company was unable to list my rental history. I requested a refund which was denied for a non related reason.

T
T
T. Powlowski
,
Verified customer This comment was posted by a verified customer. Learn more

On October 8th I called Rent Reporters to inquire about the service I signed up for them to report my rent to my credit report and I was told they hadn't completed it yet because my landlord hadn't answered the phone. I initially signed up in September , I paid *** to join and paid *** for September and *** October , they took my money and didn't report to my credit nor did they call me to inform me of what was needed. I called them on October 8th to inquire about why nothing was reported to my credit, they gave me a bogus explanation about the landlord not answering the phone, I then proceeded to tell them that if she didn't answer by later that afternoon that I wanted to cancel my membership with them and that I wanted a refund for the lack of service they provided. I called back later that day, October 8, and requested to cancel my membership and requested a refund. They stated that they would put in a request for a refund but never did.

ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com has left an official reply on this complaint.

RentReporters.com I contacted *** three days after I purchased the service to cancel my account

I contacted *** three days after I purchased the service to cancel my account. When I first called them to cancel I told them I did not need their service anymore and my refund was denied. So the next time I called them I told them what I am going through, which I feel is none of their business. I do not need the service because the house I was renting was foreclosed on due to back taxes and I was forced to move. I also paid an additional 95.00 for a year of rent reporting. Obviously, I don't need that now because I am homeless. I have also contacted the landlord that owned the house and she stated she has not received a call from this company. After doing some more research on this company they do not report to all three credit bureaus so there is no way for them to help me with my fico score anyway. I want my money refunded

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com has left an official reply on this complaint.

RentReporters.com As per my credit repair service I was instructed to sign up with this company to report my rental history every month

As per my credit repair service I was instructed to sign up with this company to report my rental history every month. I was charged around $100 for this services. The company says it will only take a few days for verification but I didn't hear from this company for weeks. After emailing my landlord asking if I paid my rent on time, and he responded that indeed I did, they sent me an email saying they couldn't verify my residence and needed more documentation. So I sent in the documents with ALL of the information they requested and was still told that they needed the exact same documents with the exact same information bc what I sent didn't match public record but it has the same information. Confusing. So at this point I'm asking for a full refund because this company has not done anything. They're inconsistent and inconsiderate. They will not take my hundred dollars for nothing.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com has left an official reply on this complaint.

RentReporters.com Took my payment, told me they reported to the credit *** I called to find out they didn't, they didn't try to contact me after taking my

Took my payment, told me they reported to the credit *** I called to find out they didn't, they didn't try to contact me after taking my money. I called rent reporters to get information about their services. They told me they report to 2 agencies, *** and *** I payed *** on 12/05 to report 24 months of rent and she told me after that it would be *** a month if I wanted to continue. I got an email a week later saying it was reported to the credit agency. On 12/23 I called both agencies to find out nothing was reported. I called rent reporters back and they told me the report didn't go through because they couldn't take *** from my credit card for the monthly. Which was only mandatory for the monthly report. I was only concerned about the 24 months. They never sent an email, call or anything to tell me the report wasn't sent. They were just going to keep my money!

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com has left an official reply on this complaint.

RentReporters.com On 8/5 I signed up online with rent reporters to get me rent payment reported

On 8/5 I signed up online with rent reporters to get me rent payment reported. On 8/5 I received an email for my signup along with a billing summary of $95.40 stating "not billed yet". Upon signing up I had to go through a verification process before my rent could report. The conflict arise when my landlord failed to provide what they wanted. On 8/13 I notice on my credit card statement I was charged $95.40 & $94.95 from rent reporters. I contacted them in those regards and requested a refund. They refused my refund stating I had 48hrs AFTER my rent report to get a refund. I never received a contract for the services I was paying for or a receipt of the charges to dispute with my credit card company. In a world crisis as a consumer I was only trying to better my life for my children and they took nearly $200 from my family month with nothing promise delivered. I refused to recommend anyone to this company.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com has left an official reply on this complaint.

RentReporters.com I paid rent reporters a monthly fee to verify my rental history to improve my credit

I paid rent reporters a monthly fee to verify my rental history to improve my credit. From September through February 2022 they charged me but never verified my rent. January 2022 I receive an email asking for rent receipts for September- January. I responded to the email with rental receipts attached. They confirmed receiving them. March 2022 I received an email asking for the same months of rental payment verification. When checking my account, it shows no update on the months of receipts that I've sent. They have no record but still taking money out of my account every month. When I asked for a refund, to cancel, or update my account they canceled my account with no warning or update on where the prior months verification is. If I'm paying you my hard earned money, i expect the service I'm paying for to be handled properly. They basically stole money from me. Horrible service, horrible customer service, horrible company.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RentReporters.com has left an official reply on this complaint.

RentReporters.com I was told several times BEFORE I even signed up that I could cancel at any time and get a full refund if my score did not increase to MY

I was told several times BEFORE I even signed up that I could cancel at any time and get a full refund if my score did not increase to MY satisfaction. One of the reason I choose the month to month option. I made several calls to their service center, BEFORE I signed up, as I wanted to be sure my money would be well spent. Seeing as I was told several times that i could cancel at anytime for a full refund, I gave your service a month to see if my score really will increase. It and it DID NOT! They said it was updated 7/27, but i WAS NEVER told so how could I possibly cancel the service if I had NO idea it was ever reported. There's only a 48 hour window to cancel once you receive the email that they have reported the rent information to the credit bureau. How would I even know when that 48 hour window would become effective. Their cancellation is impossible to comply with as your score is NOT updated within 48 hours. I want a full refund of $114.

Read full review of RentReporters.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

About RentReporters.com

RentReporters.com is a premier credit reporting agency that serves as a bridge between property renters and credit bureaus. The platform offers comprehensive solutions for renters to report their monthly rent payments to major credit bureaus, such as Experian and TransUnion. By doing so, renters can improve their credit scores, which can further help them purchase homes, acquire loans, and secure better interest rates.

The company is committed to providing top-notch services to renters, and this is demonstrated by their user-friendly platform that offers affordable reporting packages. Renters can choose to report their rent payment history for a single month or multiple months, and the platform guarantees the accuracy and timeliness of their reports.

RentReporters.com understands the importance of having a healthy credit score, particularly for renters who may not have had the opportunity to build credit with traditional lines of credit. Through their innovative platform, renters can now leverage their rent payments to improve their credit scores and achieve greater financial stability.

Moreover, RentReporters.com is committed to safeguarding user data and privacy, and their system is designed to ensure that all information is protected and kept confidential. The company has received numerous positive reviews from satisfied renters who have benefitted from their services and achieved their credit goals.

Overall, RentReporters.com is a reputable credit reporting agency that offers renters a chance to unlock their full credit potential. The platform makes it easy, convenient, and affordable to report rent payments to the major credit bureaus, providing a valuable service and helping renters improve their credit scores.

Overview of RentReporters.com complaint handling

RentReporters.com reviews first appeared on Complaints Board on Mar 9, 2023. The latest review I have been with RentReporters for many Years was posted on Apr 4, 2023. The latest complaint I have been with RentReporters for many Years was resolved on Apr 04, 2023. RentReporters.com has an average consumer rating of 5 stars from 26 reviews. RentReporters.com has resolved 10 complaints.
Ratings on other sites
Trustpilot
Trustpilot
2.5
6 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. RentReporters.com contacts

  2. RentReporters.com phone numbers
    +1 (626) 737-6100
    +1 (626) 737-6100
    Click up if you have successfully reached RentReporters.com by calling +1 (626) 737-6100 phone number 0 0 users reported that they have successfully reached RentReporters.com by calling +1 (626) 737-6100 phone number Click down if you have UNsuccessfully reached RentReporters.com by calling +1 (626) 737-6100 phone number 0 0 users reported that they have UNsuccessfully reached RentReporters.com by calling +1 (626) 737-6100 phone number
  3. RentReporters.com emails
  4. RentReporters.com address
    87 N Raymond Ave #526, Pasadena, California, 91103-3904, United States
  5. RentReporters.com social media
RentReporters.com Category
RentReporters.com is related to the Credit and Lending category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.