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I am being charged for an online subscription to a business report service (specifically financial services reports) when I did not subscribe to it. They will not share with me my "receipt" for the subscription. I have ordered American Express to cease payment for it; however, they continue to bill me monthly.
The complaint has been investigated and resolved to the customer's satisfaction.
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the organisation behind reportlinker.com is ubiquick sarl in France.
the phone that you can reach +33-[protected]
ReportLinker.com is a scam. They charge you to download supposedly interesting reports from public and private organizations and most of the reports' contents are different from the heading on ReportLinker's search list. A major waste of time and the company is not serious enough to clarify their terms of use for their monthly cycle, since they keep charging until cancelled.
REPORTLINKER.COM IS A SCAM I just purchesed a report that they dont have, its all fake, other reposrt upon checking also fake and with wronmg contest.
These Guys are crooks; please stay away from their website. I was charged on my PayPal account I called them and kindly asked them to refund my money, but they refused. I went ahead file a complaint with PayPal and PayPal got my money from them for me. I looked at their Executive team I am these guys from somewhere else.
I am going to stop them from stealing from the American people.
This company is selling reports which have been fabricated by amateurs, students and unprofessional/unqualified people in India and China.
Some of these sources have admitted that their only sources are Wikipedia and internet searches.
You cannot rely on the reports supplied by ReportLinker.
Hello, we came across your comments, and we would like to thank you for bringing this to our attention.
We take issues of intellectual property and quality market research seriously. It would be helpful to get more info about the quality problems you had. We could then be able to remove it from our website.
We would also be happy to help you find the right report, just send an email to researchadvisor@reportlinker.com and/or let us know when you are free for a chat, without any obligations of course.
Once again we do apologize for any inconvenience caused.
Many thanks,
Roger Miller
I know from personal experience that ReportLinker are dishonest and scam both clients and publishers.
Hello Marie, I came across your comment, and It would be great if you could tell us more about the reason why you are unhappy with the service. We really do our best to give full satisfaction to our customers and would be happy to help. Best Regards,
Chloe Jacquet
Marketing Director
It's complete waste of money! beware never download anything from that website. As you click pay, they redirect you to a page with links to other opensource websites with ### 1-page articles ! disaster
Hello, ReportLinker proposes a monthly subscription giving access to all our public database, from which you can download as many reports as you want, and cancel your subscription anytime. It sometimes happen that you don't find the information you were looking for, and our customer service is happy to help for this type of situation. Did you contact us when you faced this problem ? We really do our best to give full satisfaction to our customers therefore we are sorry to read that you were unhappy with the service.
Best Regards,
Chloe Jacquet
Marketing Director
ReportLinker are not simply amateurs, they are scam artists.
Hello, I came across your comment, and It would be great if you could tell us more about the reason why you are unhappy with the service. We really do our best to give full satisfaction to our customers and would be happy to help. Best Regards,
Chloe Jacquet
Marketing Director
Bad experience with ReportLinker / ReportBuyer. The reports they sell are from Chinese and Indian students who cut and paste from the internet. No real research, only fake, fabricated and false data.
Hello,
We came across your comments, and we would like to thank you for bringing this to our attention.
We take issues of intellectual property and quality market research seriously. We've just sent you an email, as it would be helpful to get more info about the low quality report you bought. We could then be able to remove it from our website.
We would also be happy to help you find the right report, just send an email to researchadvisor@reportlinker.com and/or let us know when you are free for a chat, without any obligations of course.
Once again we do apologize for any inconvenience caused.
Many thanks,
Roger Miller
Bad experience with Reportlinker. A month ago, I did shop in UBQ*REPORTLINKER and I had paid with VISA. It wasn’t my intention to subscribe monthly. I was only going to shop as much as I require. Therefore, I would like to have a refund for the 89 USD which has been debited from VISA since 30/03/2017. I have reported you to VISA. VISA asked for my written letter to you which states that you have cancelled this 30/03/2017 transaction. (Dadang Mohammad, Indonesian)
ReportLinker's "Auto Monthly Auto Charge" is unclear and simply misleading. I downloaded 1 report and noticed at year end they has charged me monthly. When contacted they refused a refund. Simply put: the company is not serious. If you searched their name with the Better Business Bureau, you will find additional complaints and will also discover they are not based in the US, they are in France. STAY AWAY FROM ReportLinker.com AND GET YOUR CREDIT CARD COMPANY TO DEAL WITH THEIR THEFT.
STAY AWAY FROM ReportLinker.com AND GET YOUR CREDIT CARD COMPANY TO DEAL WITH THEIR THEFT
I have never, ever heard of this company yet for some reason my cc is being charged? Who are these people?
Hi Moham,
We are a technology company based in France. ReportLinker is a professional search engine that provides easy access to public documents and reports containing industry statistics. We offer different subscription options in order to use our services.
If you would be so kind and provide me with more details such as name, surname and the company name, I will be able to investigate it on our end. Please send me an email on sam.hamrick@reportlinker.com and I will take care of this as soon as possible.
Sam Hamrick
Customer Service Manager
+33 437 651 706
Your Company have robbed my money. I didn’t bought any subscription from your company. You have robbed my bank card every month since many years
Reportlinker Findout Ubiquik Benjamin Carpano Sam Hamrick giveback my dolars.
Hi Sam Hemrick,
I am sending you an email directly but just posting here as a reference. I have been charged on my credit card every month from December 2017 and only now my audit report has shown that up.
Please cancel my charge immediately.
Prahlad Rao