Innovation Group reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Innovation Group
Welcome to our customer reviews and complaints page for Innovation Group. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Innovation Group.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Innovation Group's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Innovation Group, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Innovation Group. Your feedback is an important part of our community and will help others make informed decisions.
Motor warranty policy
Good Morning On the 10 of November my car broke down I took it to the dealers that is going to assist me on the 11th of November. I submitted the claim and the dealer send through all relevant documents that was needed. At 13:00 the dealer advised them to book the assessor to come out for inspection. At 15:00 I contacted and I was told the no assessor wa...
Read full review of Innovation GroupClaim not paid
I have. A warranty cover for my car through we buy cars with Innovation Group, I called in on the 26th of June 2021and spoke to a Guy called Kgomotso and advised that the cover does not cover brake pads which I wanted to fix and mentioned that I do however have an additional components cover which will pay ad that I can take the car to the dealer, on the...
Read full review of Innovation Groupmechanical break down ripoff
HELLO PETER I am very unhappy with everything of the bad service from the INNOVATION GROUP and all the money I had to pay. I had a extended warranty policy with the company and because I did not service the car on time due to the dealer being fully booked and you always wait a month or longer for your car to be serviced. they didn't want to pay out the...
Read full review of Innovation Group and 2 commentsNo call back or email after nearly a month
Mazda gave me the number for their motor plan department for a query I have about extending my plan. I have since discovered it is manned by the Innovation Group. I phoned and spoke to a lovely lady at the call centre who promised that a sales agent would soon respond. Nothing. A few days later, I called again. Another promise.No call back. The third time I...
Read full review of Innovation Group and 7 commentsThis awful service should not even be called customer service
I was interested in taking a vehicle warranty with the Innovation group, but received no help from customer services. Every time I called them I was told I will be contacted by one of the Telemarketers and never was contacted! All I needed to know is what would be and if there are any exclusions for a vehicle that falls into Plan A.
This awful service should not even be called customer service as they might have lost prospects of new customers wanting to join.
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I logged a claim with Innovation Group even the dealership send the mail to them but no one is responding.
Their number is forever not working
From: @cfaomotors.co.za>
Sent: Monday, 22 November 2021 08:54
To: ***********p
Cc:
Subject: RE: 575633
Good morning
Please advise if there is any feedback on claim sent through
The car has been sent for repairs and nothing has been done as innovation haven't responded