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CB Mobile and Cell Phones iPhone-Unlocker-Pro.com

The good, the bad, and the ugly - discover what customers are saying about iPhone-Unlocker-Pro.com

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3:02 pm EDT
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iPhone-Unlocker-Pro.com iPhone-Unlocker-Pro.com do not give back your money

I bought an unlock software form iPhone-Unlocker-Pro.com for mu iPhone 5S Softbank Japan and it didn’t work. They promise to unlock your iPhone but what they do is to redirect you to another website to download for free a jailbreak (http://en.pangu.io/). When I open a ticket for assistance they tried to sell me a pack (SIM card) promising again to unlock my phone. I declined this offer and ask to be refunded. Now, since I asked my money back they answer me no more. Bad company! Avoid!

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3:22 pm EST
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iPhone-Unlocker-Pro.com SCAM

iPhone-Unlocker-Pro.com
This company claims their software will unlock an I phone.
it doesn't, i have spent hours on this software and it doesn't work.
They have refund guarntee, after 1 mth not one cent returned, all you will get for your money is frustration and empty wallet
I spoke to Applecare technician and he explained that the 1st update sent to phone from apple will detect that the phone was illegally unlocked and will by default lock the phone, makes sense for the cases of theft and criminals try to unlock

Don't bother with this company

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4:15 pm EDT
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iPhone-Unlocker-Pro.com Quite Legit

I had an iPhone with a 4.3.3 fw, and I wanted to have it unlocked. I am ware that there are many scams out there regarding iPhone unlocks, but not iPhone-Unlocker-Pro.com. I thought there will be problems about unlocking an iPhone with the latest firmware but somehow their software was able to do it. Nothing much to complain here but maybe their pricing? But in my opinion the price is pretty reasonable, the effectiveness of the software pretty much justifies the price.

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iPhonegeek217
Marysville, US
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Dec 12, 2011 7:00 am EST

IPhone-unlockerPro is an illagitamet source, as all other "iPhone unlocking software" sellers are. IPhone unlocks are always free. All iPhone-unlockerPro does is give you a download to redsn0w, which is free anyways. DO NOT BUY IT. if you have already, call your credit card company and get a refund. You cannot contact iPhone-unlockerPro. It's all a scam.

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Dirk69
SE
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Oct 16, 2011 9:15 am EDT

Iphone unlocker PRO does not work and there is no guarantee, well they do not return your money even if prove to them their system does not work. They are a scam, they say they guarantee it will work worldwide but ultrasn0w can only unlock the earliest basebands. No problem i understand that but they should not advertise guaranteed to work if they do stand by their word of money back guarantee.

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2:04 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased the product to unlock an iPhone. The instructions did not work and after multiple tries I requested a refund. Their website states the following refund policy: "We offer a no question asked refund policy so if you feel for any reason that our iPhone Unlock / Jailbreak solution doesn’t work for you, you can request a refund with no question...

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3:38 am EDT
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iPhone-Unlocker-Pro.com iphone unlocking

Avoid iphone-unlocker-pro.com or easy-iphone-unlocking.com is a SCAM I have a proof, they don't delivery what they promise, I'm fighting with my credit card to recovery my US$29.99.

Don't buy from them, they claim to be able to unlock the iPhone 4 and this is not true, they can't!

i bought from them, the iPhone 3GS UNLOCK service for $29.99 and i receive the same software from DEV TEAM (for free) don't buy from iphone-unlocker-pro.com and easy-iphone-unlocking.com

Avoid these sites, they are scam artists, the site looks nice and authentic, but it is a trap!

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wenreder
US
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Apr 11, 2016 10:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

As thousands of us iPhone & iPad users, we have lost or forgotten our encrypted password, necessary to make or recover encrypted backups. As we search the Internet, one Program keeps popping up. TENOSHARE iPhone Unlocker Pro. Even YouTube videos (several) on just how simple and FAST it can generate your lost password. They use a three digit numbers only password as an example (123) and show it being broken in less than 5 minutes. The FREE Version only handles 3 character passwords. You must buy the PRO Version for $69.95 to get 5 times greater speed and the ability to decrypt LONGER passwords. It is offered with a 90 MONEY BACK Guarantee ! So I bought it. It has been running 24 hours a day for 5 days and only up to 5 characters keep running, not even close to my password. My password was 8 - 10 characters long. I finally stopped it, uninstalled it, restored my iPhone through iCloud, not losing any Contacts, just had to reinstall Apps and reset some Settings. I purchased this Program through PayPal. I emailed Tenoshare and asked for my MONEY BACK telling them Five days is just too long to wait, they told me it would take SEVERAL WEEKS to find my password and REFUSED to refund my money. I heard this from many others, after the fact. I immediately open a PayPal Fraud Case, which will be dragged out for a few weeks !

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sohtis
US
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Sep 14, 2015 10:57 am EDT
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this is an outfit dedicated to swindle they offer a product that does not work, they need to be found and put in jail, STAY AWAY FROM THEM!

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LIBBYLU
Rancho Cucamonga, US
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Jun 05, 2015 1:38 pm EDT
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This website is a SCAM. I purchased the software download wanting to unlock my iPhone 5c but instead they send my instructions and software to jailbreak my phone. I informed the customer support department about my issue and requested my money to be refunded since they claim if you are not happy with the product its a 100% MONEY BACK GUARANTEE NO QUESTIONS ASKED. Pure BS. I have been going back and forth with these people or person about refunding my money and I keep getting emails about purchasing additional products to jailbreak my phone. I wish I knew how to post SCAM all over their webpage to help prevent others from dealing with this company.

Only one of the recent email exchanges: Definitely a SCAM

Hello,

I understand your frustration, and i have talked to my managers and they
approved to send out the card (Hardware Unlock Solution) to you for FREE with no extra charge.

Please provide me your shipping details so that we can send out the card ASAP.

In this format (Don't skip any details):

Full Name
Address
Zip Code
Place/City
State
Country
iPhone Model
Carrier:

Regards,
iPhone Unlocker Team

On Mon, 1 Jun at 4:21 PM, wrote:
Once again, I am not interested in any addition products and I would simply like a refund. It sounds like the company is refusing to refund my money even though you offer a money back 'no questions asked' money back guarantee. I have been offered numerous other products and each time I have refused the offers. I see the only other course of action would be to contact my credit card company to dispute the transaction and to write a very bad review about the business practices of this company so others will not fall into the same predicament as I am right now.

Please refund my money.

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PAULEZ27
Palm City, US
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Mar 03, 2015 12:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I also thought this was a great deal since it was GUARANTEED with a no questions asked refund. I even did a chat before buying spelling out my phone and ios information and asked if this was guaranteed. Of course they did and a "No problem refund". It didn't work of course and all they do now is keep offering me chip cards that I know won't work since I already tried that also. I'm disputing with my credit card company. THIS IS A SCAM!
From their web page:
Our team works hard to a high quality unlocking system for all our customers. We are so sure of our products that we have no problem offering a 100% money back guarantee on any order that is placed. We offer a no question asked refund policy so if you feel for any reason that our iPhone Unlock / Jailbreak solution doesn’t work for you, you can request a refund with no questions asked.

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Rob H007
US
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Sep 09, 2014 2:57 pm EDT

"iPhone-Unlocker-Pro.com" is a scam site. I searched online "Unlock iPhone 5" and somehow came up this site. I paid for $24.95 and received a executable file which installed Cydia on iPhone but did not unlock iPhone. The phone displyed on the web page tells you to email them. When you email them they ask to pay more on inside deal but never tell why your phone did not unlock.

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HOTswap Wireless EXPO
Dallas, US
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Jul 14, 2014 7:56 pm EDT

I purchased this software as promised on the front page. "NOW Includes unlock for 5, 5c, and 5s. After paying i was happy to pay for the bonus software as well. They praise themselves on 24 hour support. Not in questions. Every time i log into the site it says pending requests, and after following their software instructions all it does is "jailbreak" the device. DOES NOT UNLOCK. Submit a ticket and still no response as it sits pending and pending and pending. I copied their page as a whole and pulled all HTML files. We are a medium size cellular company and have our attorneys on retainer. We will be filing to have this site pulled from the United States of America. Please keep placing your comments below. It will be no effort on our part to have this rectified through our card carrier. India has no common sense when it comes to capitalism. They believe if you buy into it, then its your fault. We have dealt with this before and ended up real bad for the recipient. Ceased accounts and warrant arrest with extradition. Please keep posting your response with contact information so we may get inconstant with you folks on this matter. In the mean time I will be handing this over to our legal team for the United States Web Commerce.

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Ho Truong
San Jose, US
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Jul 14, 2014 10:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This website is a scammed. They offered 24.95 to unlock the iphone 5 for me and it never works... I'm trying to get my money back. Stay away from this website.

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CWIKEXT
Volo, US
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Apr 17, 2012 6:21 am EDT

I was scammed by them as well. I purchased and followed the instruction to a T. It ended up killing my i phone and now it will not even turn on. I made several attempts to contact them and no reply whatsoever. Also, my emails now get kicked back to me so clearly they are blocking me. Total waste of money. I contacted my Discover card and made a dispute claim. I will keep you posted.

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Lilliam1
London, GB
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Apr 10, 2012 1:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased the sofware from them and apparently they give you a money back guarantee, so far i have my 3gs still locked 'cause what they gave me wasn't good enough and wasn't up to date, i am willing to do anything to get my money back and even to investigate and see how they can be blocked from the UK.
I've sent them loads of e-mails and at the beggining the seemed to care abour the " business" but i do not think so, as they never replied again, so anyway will be posting more bad staff to make others aware of this BIG TIME SCAM! shame on them and disgusted with their service, if you can call that a service.

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Ugruk
US
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Nov 06, 2011 10:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I just purchased iPhone-Unlocker-Pro after restoring my previously jailbroken iphone 3gs. Then found that the software only does a tethered jailbreak, so I can't reboot my phone without being connected to a computer with the software. Aside from that, I wasn't even able to complete the jailbreak because I got the message "the IPSW for the following build is needed: iPhone2, 1_5.0_9A334." It was a total waste of money. I'm off to the mall to pay someone to unlock and jailbreak.

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5:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iPhone-Unlocker-Pro.com Dishonest; will not reply or refund $

I wished to unlock my iPhone to use it with another cell phone service provider but was taken in by this online scam. The instructions did not include my iphone version. The home page says their instructions will work but once you pay, there are no instructions on what to do next if there is a problem with the iPhone version. "100% money back guarantee on any order that is placed." on the website homepage is a fake. The "sales & support" phone lines don't work. I'm out my money. I ended up going to a man who advertised locally on Craigslist to help me and he fixed the phone in a few minutes.

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slooby
US
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Mar 05, 2014 8:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

yep its a scam once they got my money they sent a link with vague instructions that did not unlock my phone after several request to the support team and no resolution I asked for my money back but as we all know that hasn't happened. I suspect this is a one or two man operation and because they are located in Cyprus my money will never be refunded.

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Leo213
Los Angeles, US
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Nov 10, 2011 5:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

TOTAL SCAMMER ! DOESN'T WORK AND NO REPLY FOR A REFUND THAT THEY GUARANTEE ON THEIR ADVERTISED WEBSITE http://www.easyiphoneunlocking.com. Already reported it to Paypal and I don't know if they will do something about it.They told me if http://www.easyiphoneunlocking.com scammer does reply to paypal claim for a refund, they will close my claim. What a joke.Considering the payment was done using paypal.What happened to paypal protection? We should shut these scammers for good. WW Enterprice. arifagic@gmail.com. Don't be victimized, email me at mu6lvr@yahoo.com if you need help getting your refund. Lets start a petition to get these scammers prosecuted for online fraud.

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Alessa.L
san digo, US
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Jun 14, 2011 2:41 pm EDT

Hey, Guys.Have you ever been scammed?Do you guys want get money back?or you don't have much money left and you want make some easy money?
Now, you just need a paypal account.and only take you 5 mins.Now email me I will explain everything to you
californiaalessa@yahoo.com

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anonymous718
AE
Send a message
Jun 13, 2011 10:23 am EDT

This is a scam, paid them may 30 2011 and until now i am not able to open even the member's area! Opened several tickets for my problem they keep tagging the tickets as resolved and closed without any solution to my problem. Reported it to Paypal and they also dont do anything about it. Considering the payment was done via paypal. Spread the word... this company is just trying to get the money from people

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the_sally
PH
Send a message
May 30, 2011 5:46 pm EDT

I had the opportunity of working with iPhone-Unlocker-Pro.com and they did an excellent job of jailbreaking and unlocking my iPhone 4. The service was excellent, efficient, and professional. Don't know with you guys, but i have a jailbroken iPhone 4 on iOS 4.3.3 fw. Cydia, Push Notifications, Wi-Fi, and other features works flawlessly. I can't say enough positive things about this website.

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Rufus32
n/a, US
Send a message
May 30, 2011 5:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I think they're pretty good, not sure about your experience back then, but now I think they're one of the most reliable iPhone unlock service around. Got the latest firmware and they were able to unlock it with ease. Definitely worth the $25.

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COLLECTIVE
US
Send a message
Jan 12, 2011 6:35 pm EST

TOTAL SCAM! DOESN'T WORK AND NO REPLY FOR A REFUND THAT THEY GUARANTEE.

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