Revolution Solar’s earns a 5.0-star rating from 1 reviews, showing that the majority of customers are exceptionally satisfied with solar installations.
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I entered into a contract on July 25, 2022, for the installation of a solar power system with a **kw capacity and a 7.6 kw inverter
I entered into a contract on July 25, 2022, for the installation of a solar power system with a kw capacity and a 7.6 kw inverter. The agreement stated that the installation would be completed within 90 days or less, along with an upgrade to the main electric panel (breaker box). The salesman informed me that we needed a 200 amp service instead of the existing 100 amp service.
However, after the system was installed, they failed to upgrade the service despite multiple calls requesting them to do so. Eventually, they upgraded it to a 125 amp box instead of the agreed-upon 200 amp box, and they left the drywall around the box damaged. It took nearly a year, until approximately June 5, 2023, for the system to be turned on.
Upon further inspection, I discovered that they had installed a 5kw inverter instead of the contracted 7.6 kw inverter. This lower capacity inverter will not generate enough electricity to meet our needs, as confirmed by their system designer. When I brought this issue to their attention, they seemed more concerned about who informed me of the discrepancy rather than acknowledging the mistake. Since my call with them approximately a month ago on July 17, 2023, I have not received any communication from them.
To make matters worse, they have now sent me paperwork to sign for the *** Shines program, which downgrades the system from 7.6kw to 5kw. This downgrade not only affects the size of incentives we receive from the state based on our electricity production but also impacts the price rebate we are entitled to. It is evident that they have no intention of installing the inverter specified in the contract.
Given these circumstances, I am planning to consult with a lawyer soon to address this matter.
This complaint has been resolved automatically due to user's inactivity.
Thank you for your candid feedback. We deeply regret the issues you've faced with the installation and the subsequent discrepancies. Please accept our sincere apologies for the inconvenience and the lack of communication.
We are committed to addressing these concerns immediately and effectively. Our team will contact you today to discuss a resolution, including ensuring the inverter and other installations meet the agreed specifications.
We value your trust in us and are dedicated to rectifying this situation promptly.
Sincerely,
Revolution Solar
Is Revolution Solar Legit?
Revolution Solar earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Revolution Solar. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Revolution Solar resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Revolutionsolar.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Revolutionsolar.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Revolution Solar.
However ComplaintsBoard has detected that:
- We detected that revolutionsolar.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
- Revolution Solar protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Revolution Solar has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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About Revolution Solar
Overview of Revolution Solar complaint handling
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Revolution Solar Contacts
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Revolution Solar phone numbers+1 (888) 661-2217+1 (888) 661-2217Click up if you have successfully reached Revolution Solar by calling +1 (888) 661-2217 phone number 0 0 users reported that they have successfully reached Revolution Solar by calling +1 (888) 661-2217 phone number Click down if you have unsuccessfully reached Revolution Solar by calling +1 (888) 661-2217 phone number 0 0 users reported that they have UNsuccessfully reached Revolution Solar by calling +1 (888) 661-2217 phone number
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Revolution Solar emailsinfo@revolutionenergysystems.com95%Confidence score: 95%Support
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Revolution Solar address9981 W 190th St Ste K, Mokena, Illinois, 60448-5613, United States
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Revolution Solar social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all Revolution Solar contacts
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