AC/DC Solar’s earns a 5.0-star rating from 3 reviews, showing that the majority of customers are exceptionally satisfied with solar installations.
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Replied
ACDC Solar had a representative, Paul S
ACDC Solar had a representative, Paul S., working for them that lied to us about insurance on solar panels that they would pay for million dollar policy. We are unable to get the panels insured and need the panels taken off due to Gulf Power will not connect to panels without insurance. Insurance won't cover panels if we net meter. Net meter is when Gulf Power buys back unused power. ACDC even admitted on taped line that this is why Spence was fired from their company for similar actions with customers. Spence told us we could cancel the policy as soon as Gulf Power connects, which would be insurance fraud. Spence further stated we didn't have to keep insurance eventhough Gulf Power states you will have and keep policy for life of panels and provide proof of renewal. We need these panels removed, please help us!
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
In August we signed a contract with ac/dc Solar LLC, Lakeland, Florida to have solar panels installed on our roof
In August we signed a contract with ac/dc Solar LLC, Lakeland, Florida to have solar panels installed on our roof. The agreement to purchased was based on several key selling points, the most important of which was the promise that the system would be of sufficient size to eliminate our monthly bill. The system went online in November and it does not fulfill their promise. In February we requested that a representative meet with us to discuss the issue. They requested copies of our electric bills, (something they had received previously so they could calculate a sufficient system size) saying they would contact us about a meeting after receiving the copies. Since receiving the copies they have avoided any significant response to our numerous phone calls for this meeting where we hope to receive an explanation. We believe that their non-response is at the very best very poor customer service and at worst an avoidance of the issue.
The complaint has been investigated and resolved to the customer’s satisfaction.
Company has placed lien on home with no work being done
Company has placed lien on home with no work being done. 100 days since contract signing and no work completed. Very low contact with company. At the time of writing this complaint, it's been 100 days since the initial contract signing with AC/DC Solar LLC. This agreement is was 45 days from signing. Not only has no one come to my house since this agreement was signed, but a lean has been placed on my house by the contract company as of August 17. I am now experiencing issues with refinancing my home and unable to get the lien removed even though no work has been completed. There is also an open permit that has been filed on October 20 that is awaiting payment. I am under contract with this company and can not continue to be dragged through this process. The communication through this entire process and over the past 100 days has been literally 1 phone cal I placed to them, 4 text messages with the sales manager in which I started that communication, and an email.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is AC/DC Solar Legit?
AC/DC Solar earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
AC/DC Solar resolved 100% of 3 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
The age of AC/DC Solar's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Acdcflorida.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Acdcflorida.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Acdcflorida.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from AC/DC Solar.
However ComplaintsBoard has detected that:
- Acdcflorida.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The acdcflorida.com may offer a niche product or service that is only of interest to a smaller audience.
- AC/DC Solar protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from AC/DC Solar that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
AC/DC Solar Reviews 0
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About AC/DC Solar
AC/DC Solar offers a comprehensive range of solar energy services that cater to the needs of both residential and commercial clients. Their team of professionals are highly trained and experienced in all aspects of solar energy, from installation to maintenance and repair. They work closely with their clients to assess their energy needs and provide customized solutions that will help them save money on their energy bills while reducing their carbon footprint.
The company's website, acdcflorida.com, is a valuable resource for anyone looking to invest in solar energy. It provides detailed information about their services, products, and expertise. Additionally, the website offers helpful resources such as a solar energy calculator and educational articles that provide valuable insight into renewable energy and energy savings.
AC/DC Solar also takes pride in sourcing and installing the highest quality solar panels and equipment available on the market. They work with the most reputable manufacturers to ensure the longevity and efficiency of the systems they install. In addition, their team of technicians is highly trained and certified to handle any installation, maintenance, or repair needs their clients may have.
Overall, AC/DC Solar's commitment to providing high-quality solar energy solutions at affordable prices has earned them a loyal customer base in Florida. Their expertise, dedication, and attention to detail have made them a leading provider of solar energy services in the state, and they continue to strive for excellence in everything they do.
Overview of AC/DC Solar complaint handling
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AC/DC Solar Contacts
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AC/DC Solar phone numbers+1 (855) 577-7999+1 (855) 577-7999Click up if you have successfully reached AC/DC Solar by calling +1 (855) 577-7999 phone number 0 0 users reported that they have successfully reached AC/DC Solar by calling +1 (855) 577-7999 phone number Click down if you have unsuccessfully reached AC/DC Solar by calling +1 (855) 577-7999 phone number 0 0 users reported that they have UNsuccessfully reached AC/DC Solar by calling +1 (855) 577-7999 phone number
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AC/DC Solar address9942 Currie Davis Dr Ste B, Tampa, Florida, 33619-2667, United States
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AC/DC Solar social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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