RightStuf’s earns a 1.0-star rating from 2 reviews, showing that the majority of anime and manga enthusiasts are dissatisfied with their purchases.
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Cancelled order
I have purchased $100 worth items from www.rightstufanime.com and they took my money. I received all the confirmations and everything seemed fine. Three days later I received a message from this company and was told that my order was cancelled. No explanation was included. I contacted customer service and asked for more detailed information and they said that my order was cancelled because they were unable to charge my card. That moment I felt a that something wasn't right. They did take my money and I even got a payment confirmation and now they claimed the did not take the money. I contacted my bank right away and they conformed that Rightstuf really charged me. I told them about that and they literally called me a liar and said that they did not have my money! Terrible company! Never received my order and they refused to refund me!
I got nothing: no communication, no delivery
I bought some anime things from the company www.rightstuf.com. Basically, the main problem was the communication with the seller. I placed the order and paid on time, but after that the seller simply avoided me. He hasn’t replied to my emails and messages. I have no idea where my order is now. The seller is real scamm*r and thief. I hope that someone will stop him soon.
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RightStuf earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
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Overview of RightStuf complaint handling
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RightStuf Contacts
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RightStuf phone numbers+1 (800) 338-6827+1 (800) 338-6827Click up if you have successfully reached RightStuf by calling +1 (800) 338-6827 phone number 0 0 users reported that they have successfully reached RightStuf by calling +1 (800) 338-6827 phone number Click down if you have unsuccessfully reached RightStuf by calling +1 (800) 338-6827 phone number 0 0 users reported that they have UNsuccessfully reached RightStuf by calling +1 (800) 338-6827 phone number+1 (515) 986-1028+1 (515) 986-1028Click up if you have successfully reached RightStuf by calling +1 (515) 986-1028 phone number 0 0 users reported that they have successfully reached RightStuf by calling +1 (515) 986-1028 phone number Click down if you have unsuccessfully reached RightStuf by calling +1 (515) 986-1028 phone number 0 0 users reported that they have UNsuccessfully reached RightStuf by calling +1 (515) 986-1028 phone number
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RightStuf address512 NE Main St., Grimes, Iowa, 50111-2188, United States
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RightStuf social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all RightStuf contacts
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