CB Hotels and Accommodations RIU Hotels & Resorts Overcharged

RIU Hotels & Resorts review: Overcharged

PrettyGirl sims of US

Oct 18, 2023 11:19 pm EDT

Verified customer

Featured review

Hello on the 15th October i went to riu montego bay and was servied by Juan and another man at the front desk

I paid in cash $92,000 JMD , but my room was reserved in £461 GBP.

1st i was over charged and 2nd the man that served me tried to tell me that my money i gave him was short and when i wasn't looking he attempted to put the money in his pocket. I saw him with my own 2 eyes

I've stayed at riu many times and i won't be staying again. They are thief's. And they make jamaican people look bad.

This ruined my whole birthday trip and put me in and a bad mood for the duration of my stay

I only realised that i was overcharged when leaving today and i looked at the exchange rates. And i didn't want to ruin my birthday trip

You can check the cameras as i counted out th3 money on the desk after he tried to say they was only $84,000

Juan and his accomplish jawyon (i think his name was) were acting like professional thief's and probably do this alll the time. It makes me sick that some one in a position of power would steal like a common theif

I have learnt that you should never pay in cash.

I was going to post a video on social media warning people to stat FAR away from your company

I stayed in the room 4132 on the 15th October to the 18th.

I would like a FULL refund

Desired outcome: Full REFUNDOR SOME TYPE OF COMPENSATION

Scammers and theif's

RIU Hotels & Resorts - we will now become your 'nightmare'! 48

Resolved

RIU Hotels & Resorts - Casino scam 55

RIU Hotels & Resorts - Riu class membership 13

Resolved

RIU Hotels & Resorts - Customer service 2

Resolved

RIU Hotels & Resorts - unthinkable conditions

RIU Hotels & Resorts - service and rooms

RIU Hotels & Resorts - all of our wedding gifts were stolen!! 1

RIU Hotels & Resorts - riu hotels

RIU Hotels & Resorts - riu palace paradise island, bahamas

RIU Hotels & Resorts - Drinks / food / service workers

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United States

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RIU Hotels & Resorts emails

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Support

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palace.pacifico@riu.com

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