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1.2 29 Reviews 210 Complaints
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Roblox Complaints 210

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T
8:09 pm EDT

Roblox Roblox jailbreak

Today (wednesday june 22) I was playing roblox jailbreak trying to rob the casino the elevator kept on glitching on me and got stuck and I died. Got into my car to cruise around the city kept hitting invisible bumps and flew back 50ft roads are impossible to drive on. Every time I play as criminal or police everyone uses speed hacks and flying car hacks etc... Game impossible to play because of the hacks plz put anti hack systems.

Desired outcome: I was expecting a better experience from a game with over 5b visits plz focus on making the game better Badimo & asimo3089

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M
7:30 am EDT

Roblox I was told I was givin' a refund but I didn't

I bought a digital gift card sent to the email [protected]@gmail.com. I waiting for it to come in but then there was and error and I was told that my money has been refunded. I tried again but my card told me that I had no money left. It was $20 gift card and my money still hasn't been given back. Please help.

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5:24 pm EDT

Roblox roblox studios

the changing of the blocks I don't like at all it almost all the time when I scale a block or paste it it is almost always a inch taller or shorter and it makes me have to do it all over again why can't you just let us use our mouse for it and fix the pasting thanks

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9:14 pm EDT

Roblox I did not get my robux from a banned game

i was playing with my friend and the game got banned the game was brick bronze and me maurixio1283 and FlareGaming7 rolled a lot of times in the game and we want are robux back and i lost 400 robux and he lost 500+

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9:08 pm EDT

Roblox I can't log in my account(djfoxynastudragon)

It says to change my password but I can't, probably because I don't put my phone number. Can you fix it?

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2:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Roblox Horrible service, banning accounts for no reason

My son's account was banned for three days for what they said was bad language. What they provided was not bad in any way shape or form and had spelling above my son's current capabilities. To make matters worse, their "support" is just pre-canned responses and the appeals process is a joke, they just decline the appeal. Well that isn't how it works, folks. Having an appeals process with zero chance of a successful appeal is no appeals process. Just makes you a tyrant. That and this has a whole free speech thing. Corporations stepping on civil rights thing. Worst time to open that can of worms.

Desired outcome: Unban my sons account before the ban time. If moot, give the kid some robux in his account. Get REAL support, not just regurgiate the FAQ. Have an Appeals process that can overturn a decision. Add a warning and strike system.

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3:42 am EDT

Roblox Log in to account

My granddaughter can not log into her account and Roblox won’t allow me to change the email account assigned to her account that I deleted! They won’t allow her to transfer all her stuff to a new account! They don’t answer their phone or return phone calls!

Desired outcome: Allow another email account for her account!

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Neil Trunk
US
Aug 07, 2022 12:49 pm EDT

Once it’s gone it’s gone they don’t care. You can use some of my accounts I’m no longer using have fun was going to delete. Username adamryan2160 password Cutegirl216. That has bloxburge with mansion. VIP pizza place plus mansion

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C
10:44 pm EDT

Roblox Roblox rude people and more..

In Roblox every game I join is filled with toxic people or people who try to get passed the chat filter Roblox u must fix this or Roblox will become a site felled with bad people.

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D
3:53 pm EDT

Roblox bought shirt for my group to add funds, no added funds

so yeah i wanted to add funds to my roblox group, so i made a shirt and added it to my group. i then bought the item and no funds got added to my group, did i do something wrong? i just did it, do i have to wait? is it wrong to add funds to my own group? i feel i just wasted 1000 robux.

Desired outcome: either a refund (1000 rbx) or 1000 robux added to my group funds

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1:47 am EDT

Roblox Account hacked items stolen but roblox said it is legitimate!!!

We have all the security measures in place, e.g. 2-step verification, no extension, virus scan, close adult supervision. etc.

We definitely DID NOT perform the trade as attached. We never clicked a ation box. We also did not key in any Roblox 2-step verification code for the trade.

But somehow it just appears as legitimate in Roblox system!

Roblox Support Ticket [protected]:

"Our internal tracking tools do not show that your account was compromised at the time. There was also no issue with the trading or sales systems."

We feel outrageous. The scam really ruined our experience with Roblox and my kid’s mental health.

Desired outcome: Roblox updates its security system. Stolen items are to be restored.

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S
7:07 pm EDT

Roblox Corrupt clucky

I’ve got a question, I got “Curupt Clucky” and I play on console, the way to get curupt clucky back is by typing “/e restore” but console players don’t got a chat option, so console playing can’t get curupt clucky back, I hope you just look into this, bye……………………………………………………………………………………….

Desired outcome: Add chat to survive the killer Xbox, so I can get corrupt clucky back

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A
7:21 pm EDT

Roblox a lot of Roblox players are rude

A lot of Roblox players are rude and a lot of Roblox players also do inappropriate things and OD. I cant play five seconds of Roblox without finding a bully.

For example one time I joined a Roblox game and as soon as I joined I saw someone call a player a ugly 6 year old. Another time on Roblox someone called me a curse word.

One time someone told me to play truth or dare with them and I did then they told me to do inappropriate things. Roblox players also make T shirts to make it look like they have chest which is annoying and inappropriate.

People also OD which is annoying and also inappropriate. One time I was telling the ODers to stop because ODing is was breaking Roblox's terms of service and then I got banned, the ODers need to get banned not me.

Roblox players also bypass chat by putting symbols and then they can curse. It is annoying.

Desired outcome: fix chat filter system, ODing, bullying and innapropriate things

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TheldrakisCS
TheldrakisCS
US
Apr 26, 2022 1:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

just saw your complaint. while it is against the TOS there is some leway in the banning based off the case by case incidents.

Some items or actions you might have deemed ODing were possibly innocent non ODing items and the server admin and players in question felt you were harassing and bullying them. this is [you telling them to stop something that might not be there] also in direct violation of the TOS.

Though i am basing this off what is presented here and what is currently accepted in the roblox community wiki pages. though the official stance of [from what i read] is that the ODing reports are checked vs what happened and banning those who indeed are breaking TOS.

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L
3:30 pm EDT

Roblox liars

I forgot her user and my only evidence is my friend that was in the room but basically, I was on adopt me with my friends and some girl came into my house and started to pay me but then she had said said that I had scammed her know I'm banned for all games, and she also kept reporting me

Desired outcome: I would like not only an apology but to play again

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K
3:46 pm EDT

Roblox I cannot log into my account

around 6 pm 3/24/22 i was playing a game and it said that my account was logged in on another device and it says that from time to time so i wasnt worried so when i tried to get back into the game it kicked me out of my account and it keeps saying that my username or password is wrong when i know its not

Desired outcome: id like to be able to log back into my account

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S
9:33 am EST

Roblox im complaineing about my account randomly got banned

i woke up and my account was banned i cant even buy robux on new account bc of it not i want my old accoumt back before i sue you and roblox and my user name is Xxm3g4nxXx now unbanned it or else

Desired outcome: i want a refund on all my robux and my account back

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2:21 pm EST

Roblox Website

what happend to roblox, it has a 503 Error and im reloading and nothigs happing

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M
6:32 am EST

Roblox No Constructive Service

Hi My son was banned from the application. I am trying to get more information as to why he has been banned and have not been able to get anything substantial from them. I have logged many tickets with no assistance.

I only want to understand why his account was deleted so I can take the necessary precautions and also educate him.

I find it so disappointing that I cannot get assistance. My son is an avid fan of the application and he is willing to abide by all rules. He has been playing the game for 3 yrs. I only became aware of the parental settings recently.

I am willing to take all the necessary precautions to ensure that he abides by his rules.

However nobody seems to want to help and and I get no response from my emails to their support.

Desired outcome: Please can his account be reactivated.

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S
11:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Roblox I got banned

I just bought robux, and then at 11:21 I get banned for no reason, I was minding my business playing animal something and then I get banned, I've had this account for almost three years.

My username is SAVAJ54

Desired outcome: I would like my account unbanned and to give me a huge apology.

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C
7:07 am EST

Roblox Purcashe of Robox

On 14 Dec, I made two purchaees of 800 Robox using 2 different methods (Paypal and Visa Debit Card). Only one transcation was credited to my son's account (snakefighter123321). I went through the 'help' process but it hasn't been resolved since 14 Dec which i find unreasonable. I have sent proof of all transactions a number of times and wasted so much time in doing so.

I would like you to credit my account 800 Robox or provide a refund (to Paypal)

Desired outcome: Credit my account 800 Robox

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M
8:45 pm EST

Roblox Welcome to bloxburg workly payment

I'm sorry to complain but, in Roblox
Welcome to Bloxburg. I just got promoted I was very happy I went to end my shift so I could see what I would be making per order I am level 25 now but at the time I was 24 I went up to level 25 and I only went up by $40 not even $40 I was very sad because I wouldn't be able to pay my bills my friend Grace was making $1300 per order at level 25 then when I got promoted I was very sad to hear that I only got 38 more dollars than what I made before. I hope you can fix this error because I've tried I undid my shift once and I didn't go up by a dollar so thank you for your time goodbye have a good night

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About Roblox

Screenshot Roblox
Roblox is a massively popular online gaming platform that allows users to create and play games in a virtual world. It was founded in 2004 and has since grown to become one of the most popular gaming platforms in the world, with millions of active users.

One of the key features of Roblox is its user-generated content. Users can create their own games using the platform's proprietary game engine and scripting language, Lua. This allows for a wide variety of games to be created, from simple puzzle games to complex role-playing games and simulations.

In addition to creating games, users can also play games created by others. There are thousands of games available on the platform, ranging from popular titles like Adopt Me! and Jailbreak to lesser-known games created by individual users.

Roblox also has a strong social component. Users can interact with each other in-game, join groups, and participate in events. The platform also has a virtual economy, with users able to buy and sell virtual items using the platform's currency, Robux.

Overall, Roblox is a vibrant and engaging platform that offers a wide range of gaming experiences for users of all ages. Its user-generated content and social features make it a unique and exciting place to play and create games.
How to file a complaint about Roblox?

Here is a guide on how to file a complaint against Roblox on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, positioned at the top right corner.

3. Writing the title:
- Summarize the main issue with Roblox in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Roblox.
- Mention key areas of concern, transactions, steps taken to resolve the issue, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you seek.

7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Roblox on ComplaintsBoard.com.

Overview of Roblox complaint handling

Roblox reviews first appeared on Complaints Board on Aug 3, 2012. The latest review My account got wrongly terminated. was posted on Oct 2, 2024. The latest complaint Unauthorized charges from kids was resolved on Dec 09, 2019. Roblox has an average consumer rating of 1 stars from 239 reviews. Roblox has resolved 2 complaints.
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