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Rocket Mortgage

Rocket Mortgage review: Mortgage loan process

P
Author of the review
9:12 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Worst experience buying a home. My file was switched between three mortgage bankers and all gave me completely different stories and rates. Prices changed weekly all the way to closing. The bankers did not know what they were doing and each time my file was moved I had to explain to them what was going on with my file the last I knew. I had to provide them with everything but a dna sample. One day everything was good and the next they couldn't do the deal. I was on pins and needles for over 45 days. I will never ever use this company again and I dont recommend anyone else use them either.

Desired outcome: Potential customers to beware.

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