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Rotita.com

Rotita.com review: bad quality and ill fitting clothes 11

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7:10 pm EST
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Cannot give company address as it is in Chinese on my package. The two dresses I bought which were delivered today were inferior quality and much smaller than anticipated, particularly one of them which only measured 32" across the hips despite being "Medium" size as they both were. I looked at the size chart as it comes up smaller than in the UK so I ordered medium. I am normally a size 10 or small. I doubt if I'll ever get a refund after all the bad reviews. I just wish I had looked up Rotita on the internet before ordering anything.

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Audrey Styles
US
Feb 07, 2016 11:29 pm EST

I am sending this remark to the Rotita Clothing Co. in ref to my order I am still waiting for it has been 3 weeks or more since I`ve ordered a jumpsuit priced at $21 and change. I would like to know when am I going to receive my order I truly hope any day now. My order # is W1601251451053311.

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springfever58
US
Apr 25, 2017 3:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received items that were wrong sizing compared to what the website had listed on their website. I contacted them to try to return items and found that it was very expensive to ship to china as that is the address they gave me. They then offered me 30% back of what I paid for items. I answered Rotita and said I would take it since it was too expensive to ship back, but now after contacting them at least 3 times they won't answer me. I won't ever deal with them again and it looks like I am out a lot of money that I spent on clothing. Their address is: Fang En (Tel: [protected])
Room2092, #15-3 Building, 999 Ningqiao Road, Pudong, Shanghai, 201206, China

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WdbMusiclady
US
Jun 03, 2018 9:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a medium (my usual size), what looked online like a sleek, classy music shirt. When I got it, the sleeves are too long, the material is not soft and it has a distressed look that didn't show up in the photo. Want to exchange it. This sh/b interesting. The name on the package says Threat Pit, Inc.

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Herbert Dobbins
US
Aug 18, 2019 6:29 pm EDT

07/20/2019 for $29.11 Rotita
ROUND NECK PALM LEAF PRINT T SHIRT
USD
27.22
Never received my order of this T-shirt
Got the dress but did not get the women’s shirt and ordered it first before the dress.
Get my t-shirt here or I’ll return the dress, your wasting my time with a bunch of Shysters
Then BBB WILL BE NOTIFIED of your deceit-fullness

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Herbert Dobbins
US
Aug 25, 2019 2:56 am EDT

07/20/2019 for $29.11 Rotita
ROUND NECK PALM LEAF PRINT T SHIRT
USD
27.22

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Annette Riley
US
Oct 01, 2019 11:58 am EDT

It was to be sent to 2506 Branding Iron space 8 in Dickinson, Texas 77539 To Annette Riley. I do not have a tracking or any information. Either send my order or return my money. Why does a complaint have to be so long.

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Rhonda boo
US
Oct 23, 2019 4:07 pm EDT

I ordered oct 4th not 6th still don't have my outfit

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Rhonda boo
US
Oct 30, 2019 7:02 am EDT

I ordered oct 6th and i have not got my item they kept telling me its coming this day that day check tracking number still no outfit. i paid extra for shipping to get early in 5 to 8 days its going on a month now so i am have to get intouch with my bank please do not order from this china fake site

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jankine
US
Mar 09, 2020 10:22 pm EDT

i waited for my order for 6 months I contacted the company every 2-3 weeks and they told me my stuff was on its way, after 6 LONG months it was clear to me I would never get my stuff

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Bella Bradley
Orlando, US
Jun 14, 2022 3:35 pm EDT

I once ordered what I thought was a cute top, keeping in mind their clothes are better suited for naturally tiny Chinese women so I sized way up.

Not only was it super small but the chemical smell was so intense, I could smell it before opening my mailbox! I aired it out in the garage but that smell never left, even after washing. I threw it away - big waste of money. Their photos are well done and the clothes look cute but not for American women. These companies constantly change names and reading these complaints, I know why.

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Kim devey
US
Oct 31, 2022 6:09 am EDT

Can not login. need to return items. kimdevey65@outlook.com. 21 osprey drive Torquay Devon. kind regards. I have asked to reset my pass word. no email received.regards Kim devey

  1. Rotita.com Contacts

  2. Rotita.com emails
  3. Rotita.com address
    Room2087, № 15-3 Building, 999 Ningqiao Road, Pudong, Shanghai, 201206, China
  4. Rotita.com social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
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