Rotita.com’s earns a 1.0-star rating from 356 reviews, showing that the majority of online shoppers are dissatisfied with their fashion purchases.
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Service # W2405072110455662
I ordered these items at 9:10 on 5-7-2024 and I was supposed to get the 4th item Free. My total bill was supposed to be $93.94 and you charge me the full price of $121.92 which is unacceptable so please cancel my order immediately. I also notified PayPal and they are looking into it. This has happen twice to me so please take me off your email list. Very frustrating!
Confidential Information Hidden: This section contains confidential information visible to verified Rotita.com representatives only. If you are affiliated with Rotita.com, please claim your business to access these details.
Exchange my item
I placed order and it took forever to get to me. Now that I have it the top is to small it’s one week before my vacation and I need a larger top customer service tells me I need to ship it back which takes 7 days to process and then how ever long to ship back to me. I’m leaving on the 18th for vacation and I need this for my trip. If it had been shipped in proper time it wouldn’t have been an issue now I don’t have time to ship back on your policy! None of this is my fault but it’s making it my problem. I don’t have a swimsuit for my vacation due to your shipping issues. I have contacted your live so many times and I have emailed nobody has even reached out to me! I will ship this too back when I receive my replacement. This is very inconvenient to me! I would even purchase another one if it can be here on time! Thank you Anita Farley
[protected]@yahoo.com
2036 29th Ave N
Hueytown, Al 35023
They’re not even adding my orders to my profile! But I have sent enough y’all should have it. I need a xxl top or just replace it with xxl I will make bottoms work. Xl bottoms work fine just top is to small
Desired outcome: Send me a swimsuit! Please
Items returned and no refund issued
Order # W2304170318342648 Ordered on 4/18/23
Tracking # 92124903245036800002357834
SKU
220720801R Lace patchwork Ombre Light Purple Tankini set 30.78
221220731R Handkerchief Hem Contrast Black Tankini Top 24.79
211224650R Double Straps Dazzle Colorful Print Tankini Top 24.79
230209769R Handkerchief Hem Contrast Navy Tankini Top 24.79
220908792R Multi Color Geometric Print Tankini Top 20.51
Order # W2304192143145492 – Payment Received 4/19/23 21:43:18 PM
Order placed on 4/19/23 21:43:14 PM
SKU
B23030280R Dark Grey Mid Waisted Swim Shorts 10.67
T230302801R Circular Ring Dark Grey Geometric Print Tankini Top 23.79
221201101R Criss Cross Pink Geometric Print Tankini Top 28.98
Package mailed back 5/8/23 via UPS
Tracking # 9202090235849404088795
Mailed to: 371 Little Falls Rd
Ste 4Cedar Grove NJ [protected]
E-mail message sent to Rotita 5/21. Heard nothing.
Desired outcome: Please refund. I'd appreciate a response.
Is Rotita.com Legit?
Rotita.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Rotita.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rotita.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Rotita.com you are considering visiting, which is associated with Rotita.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Rotita.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Rotita.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Rotita.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Rotita.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 356 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Rotita.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Bathing suit
I purchased a bathing suit and my bank statement records that purchase.I was never given a tracking number or order number.My name is Evelyn Good 10 Byron Ave. Ansonia Ct. 06401 [protected].
This a is the second time we have tried to get this resolved. The first time I WAS TOLD THE SUIT WOULD BE MAILED OUT PRIOITY MAIL.STILL NO SUIT.IF I Ihave to I will call the bank.
Desired outcome: Please send out the suit priority mail.The suit was the two piece multi stripe with a black bottom both size 2x.
Received empty packet
I ordered a dress on 12/29/22, my current was debited on 1/3/23 for $52.94.
I received an open packet from Jane, 371 Little falls rd Ste 4, Cedar Grove, NJ 07009 via USPS, which I suspect is for the ordered dress.
Unfortunately, the packet was torn open with no dress in it. I have a picture should you want to see it.
I have no way of contacting you. I tried a phone I found online, [protected], and ran continuously.
Please help me resolve this issue.
My name is Ijeoma Nwaeze
Email: [protected]@yahoo.com
Phone [protected]
Desired outcome: Send a replacement or refund my money.
Customer service is non existent sizing is way off
I am going to post here a thread of the "Customer service" I have gotten on an order that was placed (the shipping company contact is USPS who doesn't have the package from their shipping partner that Rotita uses:
Dear Debragoding,
sorry, if you are not interested in the order, you can refuse it when it arrives at shipping company and we suggest you contact the shipping company in advance.
Once the package is shipped to us as a Return to Sender, we will issue you with a refund. We hope for your understanding.
Shipping company contact number: [protected].
Your ticket (ID:T5006444943) has been replied by our customer service. The communication records have been listed below:
Debragoding,Friday, 06 January 2023 at 09:26:04 AM
YOUR TIME IS UP. I WILL BE CONTACTING MY BANK AND REPORTING THIS AS FRAUD. I HAVE PAID FOR AN ORDER THAT I HAVE NOT RECEIVED. IN YOUR OWN WRITING YOU GAVE ME A TIME FRAME AND IT IS OVER THAT PERIOD. THIS ORDER WAS PLACED ON 12-2-22. I EXPECT A FULL REFUND WITHIN 24 HOURS
Debragoding,Thursday, 05 January 2023 at 23:36:35 PM
Seriously this is totally unacceptable. The order I submitted after this one is out for delivery today. I fear that this order has been lost. I need someone to try and find out what is going on with it since it has been quite a long time in same location. If you don't try to find the package the I EXPECT A FULL REFUND!
Alice,Wednesday, 04 January 2023 at 10:54:41 AM
Sorry for the inconvenience,Your package has been delayed because it is being inspected by the customs of your country. Although we are also very anxious and understand your anxiety, you maybe know that the customs is a national institution and we have no right to interfere. We have informed the shipping company that once the customs releases the package, it will send it to you in an urgent manner. Thank you for your understanding and patience.
Debragoding,Tuesday, 03 January 2023 at 18:55:27 PM
Please tell me what the hell is going on with this package? It has been in the same location all this time. I have contacted live support multiple times and do not get any help. This order was placed over a month ago:
Departed Shipping Partner Facility, USPS Awaiting Item
FAIRFIELD, NJ 07004
January 1, 2023, 5:52 am
Shipping Partner: FAST TRACK EXPRESS INC.
Departed Shipping Partner Facility, USPS Awaiting Item
FAIRFIELD, NJ 07004
December 29, 2022, 5:53 am
Shipping Partner: FAST TRACK EXPRESS INC.
Departed Shipping Partner Facility, USPS Awaiting Item
FAIRFIELD, NJ 07004
December 26, 2022, 2:37 pm
Shipping Partner: FAST TRACK EXPRESS INC.
Departed Shipping Partner Facility, USPS Awaiting Item
FAIRFIELD, NJ 07004
December 23, 2022, 6:03 pm
Shipping Partner: FAST TRACK EXPRESS INC.
Arrived Shipping Partner Facility, USPS Awaiting Item
CARTERET, NJ 07008
December 18, 2022, 12:54 am
Shipping Partner: FAST TRACK EXPRESS INC.
Shipping Label Created, USPS Awaiting Item
CARTERET, NJ 07008
December 16, 2022, 6:19 pm
Alice,Friday, 16 December 2022 at 17:33:40 PM
Thanks for contacting us. I tried to stop the processing of your order the moment we get the message from you. But sorry to tell you that your order has been shipped out, we cannot cancel it now. If you are not interested in the order, you can refuse it and we suggest you contact the shipping company in advance.
Once the package is shipped to us as a Return to Sender, we will issue you with a refund. We hope for your understanding.
Shipping Company: LT-USPS Economic
Tracking Number: 92748902849689000193303435
Tracking Link: https://tools.usps.com/go/TrackConfirmAction?tLabels=92748902849689000193303435
Shipping company contact number: [protected]
If you need any further help or information, please feel free to reply, we will always be glad to help.
debragoding,Friday, 16 December 2022 at 16:00:16 PM
This is what I SAW WHEN I PLACED THE ORDER:
Shipping type:International Standard Shipping
First name: Debra
Last name: Goding
Address line 1: 37 Luffing Court
Country/Region: United States
City: Baltimore
State/Province: Maryland
Post/Zip Code: 21221
Email: [protected]@gmail.com
Phone: [protected]
Shipping Method:International Standard Shipping
delivery.png
Processing time: 1-3 business days
Shipping time: 7-10 business days
Estimated Shipping Date:
Earliest Date: 05 Dec,2022
Latest Date: 07 Dec,2022
Estimated Receiving Date:
Earliest Date: 14 Dec,2022
Latest Date: 21 Dec,2022
NOW PLEASE CANCEL THIS ORDER!
debragoding,Friday, 16 December 2022 at 15:40:14 PM
This is what I was shown on your website. You are not holding up your end. You keep pushing the day's I may get the order further out and now saying I may not have by 12-24-22. Please advise me how to proceed with cancelling my order
Order Status
Estimated Shipping Date: helpl.gifEarliest Date:05 Dec,2022Latest Date:07 Dec,2022
Estimated Receiving Date: helpl.gifEarliest Date:14 Dec,2022Latest Date:21 Dec,2022
●12/02/2022 06:45:56 AMProcessing helpl.gifSubmit TicketUrging Shipment●12/02/2022 04:33:24 AMPayment ConfirmedYour payment has just been confirmed and we will begin processing your order immediately.●12/02/2022 03:55:19 AMPayment Received●12/02/2022 03:55:16 AMPlace an orderOrder Number: W2212020355165796
Debragoding,Friday, 16 December 2022 at 15:20:27 PM
Hello, are you seriously telling me that this order that I placed 12-2-22 may not arrive to me by 12-24-22? If that is the case I will cancel this order. I bought these items thinking it was early enough to give as a Christmas gift. YOU SHOULD NOT BE SELLING ITEMS YOU DO NOT HAVE AVAILABLE TO SHIP. This is totally unacceptable.
Please advise me as to how to cancel this order due to your not having item availabe. I would like my money returned ASAP
Debra Goding
debragoding,Thursday, 15 December 2022 at 18:50:13 PM
Ok. I am about to give up on Rotita! Do you even read the previous email? Before responding to the new one? I am asking that before I cancel this order as fraudulent due to the length of the order. That you ship out my items ASAP so that I may receive before 12-24-22. Also that instead of the 10% off coupon that you guy's offered me give me one for 20% off in good faith. I have attached the email from you guys offering the 10% off. I really cannot believe that I have to wait 24 hours for replies but that I got the reply that I received. Ridiculous
Sue,Monday, 12 December 2022 at 10:06:10 AM
sorry that we have no call service
we apologize to inform you that, as a result of the impact of the strict COVID-19 epidemic control in parts of China.
The item(s) is(are) still under processing, could you please wait for a few days？
we would love to offer you a coupon: 10off for compensation, you can save 10% off over USD39
the coupon was sent to your account [protected]@gmail.com
Above is the copy of the email you sent to me 12-12-22. I'm ready to give up. Report this whole transaction as fraudulent & order my items from another site. They have same items. PLEASE READ THIS ENITRE EMAIL THREAD BEFORE YOU RESPOND TO ME. I am beyond upset at this point. I am also asking for expidited shipping at no cost to me because this has taken so long in "processing". You SHOULD NEVER SELL AN ITEM YOU CANNOT READILY SHIP OUT TO A CUSTOMER. This order was placed and paid for over 2 weeks ago. I SHOULD HAVE HAD MY ORDER BY NOW INSTEAD OF GOING THROUGH THIS WITH YOU!
Now in my next response from you please advise me as to how I am going to handle this order moving forward.
To summarize: I am asking that my order get shipped out TODAY with expedited shipping at no cost to me, as well as a coupon code from YOU for 20% my next order.
If you do not or cannot do what I am asking and that my order get's shipped out TODAY as stated above, I will be reporting this to my card company as fraudulent. Order items from somewhere else. Then post this entire email thread all over social media to let other consumers know of the issues ROTITA IS HAVING.
Thank you in advance for your cooperation in this matter,
Debra Goding
Alice,Thursday, 15 December 2022 at 17:51:16 PM
maybe you can receive by December 24th, but we are not sure about that.
it maybe ship out in one week or so.
sorry, can you tell me the coupon code?
i will check for you.
or please send me the picture about where you see this %10 off 20% off
Debragoding,Wednesday, 14 December 2022 at 19:11:27 PM
In your first email to me you mentioned a %10 off coupon being sent to my email. I did not recieve this. Is there any way that you could make it 20% off. I have quite a large order in my bag and would love to order these from you. I am hesitant to do so because of the delay I am currently having with the items I ordered December 2nd. I do believe that 12 day's later it should under ANY circumstances have been shipped by now. Please advise me as to the coupon I am requesting also will I receive the Order above by December 24th?
Thank you,
Debra Goding
Debragoding,Wednesday, 14 December 2022 at 18:05:06 PM
How long is it going to take to be done and shipped? I ordered this when I did because it is a Christmas gift. I need this shirt prior to December 20th. Pls advise if I need to cancel this shirt and order it elsewhere because I have seen it on other sites.
Debra Goding
Alice,Wednesday, 14 December 2022 at 14:52:19 PM
because this item is still under processing, when it arrives our warehouse , we will send them to you as soon as possible, hope your patience in advance.
Debragoding,Tuesday, 13 December 2022 at 23:43:08 PM
Why is this order still in processing? Do I need to cancel it and order these somewhere else?
Sue,Monday, 12 December 2022 at 10:06:10 AM
sorry that we have no call service
we apologize to inform you that, as a result of the impact of the strict COVID-19 epidemic control in parts of China.
The item(s) is(are) still under processing, could you please wait for a few days？
we would love to offer you a coupon: 10off for compensation, you can save 10% off over USD39
the coupon was sent to your account [protected]@gmail.com
Debragoding,Sunday, 11 December 2022 at 19:32:58 PM
HELLO! Why are you not responding to the above ticket questions? Was it not bad enough all the trouble I initially had to go through to make this purchase because of your live help & website? I AM A CUSTOMER, WITHOUT PEOPLE LIKE ME YOU WOULD NOT HAVE A JOB. Now, I understand that may not mean anything to you because you guy's aren't doing your job anyway. I have been ordering from here for a while off an on and do love the product when I get it but for this order to still be in processing for 9 day's with no response from you this is absolutely the worst experience ever. Is there a phone number I can call? Because clearly you don't answer these tickets in a timely manner.
Debra Goding
Debragoding,Saturday, 10 December 2022 at 21:28:26 PM
Please tell me why my order is still in processing? It was placed on December 2, 2022. Today is December 9, 2022. It doesn't take that long to put together two items and send out. If I don't hear back I will assume this is fraudulant and not only cancel my order but report this to the bank.
Thank you,
Debra Goding
Rotita.com,Thursday, 08 December 2022 at 04:04:39 AM
Thanks for your order W2212020355165796 from Rotita.com.
We are sorry to tell you that the item you purchased is hot sale, So the processing time takes a little longer than expected. We are processing the order now and will ship it soon. We promise you will get the order before the estimated latest receiving Date: Earliest Date:14 Dec 2022 Latest Date: 21 Dec 2022.You will be thrilled with your order. Thanks for your patience in advance.
If there is no any inquiry, you can choose to close this ticket or just ignore this message.
Alice,Thursday, 01 December 2022 at 18:18:07 PM
sorry to tell you that
there is only one of the cheapest products per order.
debragoding,Thursday, 01 December 2022 at 14:26:12 PM
BOGO sale on website
I'm beyond frustrated. I will upload here the issues I am having.
ii was on live chat for over an hour. To no avail.
Please explain to me why I had to go through all this. Please explain to me why I was treated the way I was by being told to repeatedly do the same thing over and over. Furthermore please explain to me how you are going to correct this and compensate me for all my time and energy. When it is Rotita website along with live chat issue.
Thank you,
Debra Goding
debragoding,Thursday, 01 December 2022 at 13:54:15 PM
Re: BOGO sale
SOMEONE PLEASE HELP ME. The BOGO sale is not a promo code and is illegal to cause it as such. I am just trying to order the sale on your website. Online chat says it will only apply to one shirt. Where does it say that on the website?
Thank you,
Debra Goding
debragoding,Thursday, 01 December 2022 at 13:53:14 PM
BOGO sale
I have 6 shirts I have selected from the BOGO sale.
However in my cart it is only showing as one being in the BOGO sale.
I would like to know why?
You are free to reply this email directly,or click the button below and send a reply by ticket on Rotita necessary.
Your support is highly appreciated.
Reply
One of our customer service representatives will respond to your inquiries within 1 working day.
Service time: US EST 9:00 PM - 6:00 AM Sunday to Thursday, except holidays.
Best Regards,
Rotita.com
If you would like to unsubscribe and stop receiving these emails click here.
Desired outcome: Full refund on package that is apparently lost
2 large ladies tops. Fit like a x large. 220927202R2 & 201118833R2
I'm trying to return 2 tops info above. They are huge and look horrible on. Been trying to get info to return since Saturday Dec 23rd with no luck. U have my money and I have ur product that I have no use for. Please send me a mailing tag to send back. I'm finding this company not to reputable. Read many reviews that's having the same problems I'm having. Please send me a mailing label so I can get my full refund! I saw where people can only get 60% back this is not right. Not happy with this company at all! A very terrible way to do public business. Marion Mazura 119 Willowbrook Dr Pikeville NC 27863. [protected]
Desired outcome: To get shipping label for return of 2 large tops that fit like a x large. And my 100% refund. No 60% back. Not my fault clothing sizes aren't true sizes.
A shirt that I bought from rotita off the internet. My e-mail is [protected]@yahoo.com.
I purchased a shirt from a company called Rotita. Order number W2209190612478382. Tracking number 92144902816707800011807797. I ordered a 3X because that is the size I wear. When I received the shirt it looked very small. I could not even get the shirt over my head. I was shocked at how small it was. At best it would have been a regular Large. I can't even order a larger size, because of how small the 3X was. A 5X wouldn't even fit. I checked the label and it did say it was in fact a 3X. I can assure you, this is not the case. I went on the rotita web site. I was concerened there was no phone number. So, I filled out a form stateing my problem. A page came up requesting a one dollar fee-and in return you could chat back and forth as many times as you like. After the one dollar fee, the cost would go to 74.99 a month. Needless to say I was shocked. Clearly, I thought, this is not a reputable company. This is all the information I have on them I ordered the shirt a couple weeks ago and got it the week of September 26, 2022. I would appreciate any light you might have on this company.
Desired outcome: To be able to return the shirt and get a full refund and not being charged to ship the item back.
Spin to Win
First time to the site and I got 50% off, YAY! Right ? Nope. It made me subscribe to get it, which I did, then it wouldn't process. I used the chat feature to ask for help, the person sent me a link that didn't work and asked me to give them a thumbs for her help. I told her it didn't work and she said she'd get back to me in 1 business day... but I asked her to expedite my issue because I wanted to order today, she didn't respond. I even sent them the Screenshot, it kept coming up 50% off after I spun it, not letting me spin again.
Returns - Refund
I bought 3 swimsuits from Rotita; I sent all three back in one package just like I received. Once I had the shipping information, I updated the ticket for the return. UPS gave me an expected date of 07/01/2022. I checked the delivery tracking through UPS, and it was delivered on 07/01/2022. SINCE Rotita can't process returns within a timely matter or stamp the return when it was received; I'm out of my refund because it took the 19 days to process which put my return over their 30-day policy...what a bunch of BS! Not my fault they don't document when the package/shipment was actually received/delivered when they get it! DO NOT WORRY...I OR MY FAMILY/FRIENDS WILL NEVER ORDER FROM THIS COMPANY AGAIN. I'll definitely get the word out; especially now since people are stripped with budgets.
Desired outcome: I'd appreciate my refund since it was in Rotita's warehouse before my 30-days were up!
Swimsuits
I will not be ordering from this company again. LOUSY return/exchange policy.
Even though I ordered all my swimsuits in the same size, two were way off and way too big. That's it! Do not order from this company! I would not mind paying postage to get them returned. I would even settle for both of them exchanged for a size smaller. It just shows that their sizing is not the same, even though the tag says the same size. If one, If all my other swimsuits fit in that size, why don't these two?
Desired outcome: Return one and exchange one.
terrible service, false information, lousy product
Used their sizing chart & a tape measure. Bathing suits. Bottoms too large. Tops to small in middle but straps fell off even on the tightest setting. Took forever to arrive & when we missed the return cut off by less than 24 hours they didn't care. No phone to talk to a customer service person. "Live chat" English was not first language. Not using again. They said too bad.
Rotita.com
Purchased 7 items for $116 and they only allow returns on 2 items and it cost me $9.90 more in shipping with their label.
Desired outcome: Since all were wrong sizes, they should have at least exchanged them, their sizing and material are horrible.
Swimsuit / verified email I paid may 29th & they're saying may 30th!
The swimsuits I ordered one of them they are saying was a flash sale and that it is unrefundable and cannot exchange it for any reason, even though the size they sent me was wrong! The day I ordered it on May 29th there was no flash sale it didn't take place until May 30th. They keep denying that I paid on the 29th even though I have email confirmation from them stating I paid on the 29th! My shipment was late and I paid for expedited shipping! They would not return the $21.97 I paid for expedited shipping back to my bank card! They only gave me store credit which makes no sense because why would I place another order with a company that can't get my order right!
Desired outcome: I want my expedited shipping of $21.97 put back on my bank card andThe refund for the swimsuit they got wrong as well!
Rotita.com wants to argue with me about when I made the transaction payment for my items. I paid on May 29th 2022. They're saying May 30th.
Not receiving my complete order.
Dismal disappointment when only a third of my order arrived. 2 swim tops with no bottoms and 1 bottom with no top. The (2) one piece swim dresses which were also ordered were not even in the order that was sent. If you want to be ripped off this is your spot. I implore do not order from this place, save your money and time. What was sent took six weeks to get here and was wrong.
Desired outcome: Send the bottoms to the tops. And a top for the 1 bottom sent. Also send the 2 swim dresses if they even really exist😡🤬😠
Ordered a swimsuit and can’t find out the status of delivery
Invoice ID ww2106272132064604. Ordered on 6/27/21. Transaction ID 9xw90270km4575453. Want to know when my order will be delivered. Terrible customer service. Can't reach anyone. Ordered a swimsuit. This website is terrible. I want to hear from someone immediately or will call BBB this is ridiculous. Need to hear from someone now. I. Can't believe no one can help me with this issue. .
returns
attempting to return items, plus only half of order was received. contact me [protected] or email [protected]@neo.rr.com
Blower Brush Model SM-5250
I received this brush this morning. I plugged it in and it acted like it was going to work for about 5 seconds. It then got very hot and started smoking. How do I get this replaced? Am I supposed to return this to your company? Please let me know. Thank you
If I need to send this back, please send me the postage to do so.
Desired outcome: Please replace this produce
I ordered 3 sweaters and never received them
I have not heard from these people at all. My order # is W2011061234159 I will be watching my Visa Bill to see if they charged me and will, for many months to come. Where are the sweaters that I ordered? Rotita has not sent my any emails about delaying my order. I will never order from them again and will tell my many friends not to, either. This is terrible and just before I was planning on mailing them to friends for Christmas gifts.
Merchandise too small in size
Requesting a partial refund! I ordered several things from Rotita.com. Need to return some items because they are too small. I can't seem to get anyone from paypal resolution center to send me a return address label, to get a partial refund. I can't seem to get anyone to give me a phone number for Rotita either, so I can call them to get them to send me a return address label.
Transaction date: January 5, 2020
Seller's name: Rotita.com
Seller's transaction ID: 1NC8964532447533U
Invoice ID: W2001060443045720
Receipt # [protected]
Transaction amouont: $126.04
My transaction ID: 096155454E833433C
Paypal case # PP-D-[protected]
My name and email: Cindy Peters [protected]@yahoo.com
My home phone # [protected]
Rotita.com Reviews 0
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About Rotita.com
The website features a variety of clothing options that cater to a range of tastes and preferences, from casual wear to formal attire. Rotita's product line includes dresses, tops, bottoms, jumpers, swimwear, and activewear. The collection is updated frequently, so customers can always find new and exciting pieces to add to their wardrobe.
One of Rotita's standout features is its commitment to providing clothing that is both comfortable and stylish. The fabrics used in its products are of high quality, ensuring that the garments feel good against the skin while looking great. Whether you're looking for a chic maxi dress or a cozy sweater, Rotita has something for everyone.
In addition to its fashionable clothing selection, Rotita has an extensive range of shoes and accessories that complement its clothing line. From statement jewelry pieces to stylish handbags, Rotita has everything you need to complete your look.
Aside from its impressive product selection, Rotita also offers exceptional customer service. The website is easy to navigate, making it simple to find exactly what you're looking for. The company also provides a range of payment and shipping options to suit different customer needs.
Overall, Rotita is a trustworthy and reliable online fashion destination that offers high-quality, affordable clothing and accessories for women. With its commitment to providing comfortable, stylish clothing and exceptional customer service, Rotita is a great choice for anyone looking to elevate their fashion game.
Overview of Rotita.com complaint handling
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Rotita.com Contacts
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Rotita.com emailsservice@rotita.com100%Confidence score: 100%Support
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Rotita.com addressRoom2087, № 15-3 Building, 999 Ningqiao Road, Pudong, Shanghai, 201206, China
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Hey, it looks like you've started the right steps by contacting PayPal. Keep in touch with them to see if they can resolve the issue with the charge. To cancel your order and ensure no future problems, contact Rotita directly through their customer service email or phone number provided on their website. Clearly state your desire to cancel the order and to be removed from their email list. Keep records of all communications with Rotita and PayPal as evidence. If needed, follow up regularly until the issue is resolved to your satisfaction.