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Rovio Entertainment
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1.1 56 Complaints
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Rovio Entertainment Complaints 56

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M
11:35 am EDT

Rovio Entertainment angry birds challenge

Your daily challenge unscrupulously flogging your advertisements is quite disgracefull. I always considered it a fun game, but when playing to obtain 1 bird and a crap bonus while viewing numerous advertisements is just terrible. You set the algorythms so that it is impossible to enjoy this game... Haven't made enough money off the game ... Wow... for me no problem I have unlimited data and just ignore the videos

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6:10 pm EDT

Rovio Entertainment angry birds - daily challenge and mighty league

The app keeps glitching and not giving me the rewards when completing the daily challenge or mighty league. This has happened 4 days in a row and I'm literally wasting my money now with all the in app purchases and not getting my purchases.
The glitching has stolen 1000+ coins, over 16 different power ups and has lowered my rank to where I'm now losing stars and coins!
I would like to atleast be reimbursed for the coins and power ups STOLEN from my rank.

I'm player3707

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3:20 pm EDT
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Rovio Entertainment angry birds 2

Hello. I've been playing ab2 for more than 2 years. I enjoy playing on my spare time. I put a lot of time and effort and even sometimes money on this game. Today all the sudden all my progress went back to zero. After years of playing. My name on the game is Luiz Loyo Neto. Can I please have my progress back? Please help me
Player ID [protected]
Thank you

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Update by Luiz Loyo Neto
Jun 09, 2019 10:23 am EDT

Please give me my account back

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9:09 pm EDT
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Rovio Entertainment angry birds transformers

I have a numbers of issues which I need answers to and there is no way that I have found to contact Rovio customer service in any form. Email or phone. Please help me by providing a contact to Rovio and not zendesk or the Rovio support because they are in unnavigable and useless. I played the live game in angry birds Transformers to gain tokens and accumulated almost 9000 wand when the game went into token exchange phase all my tokens disappeared. 6 days of effort disappeared.

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Michel Bernard
US
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May 31, 2019 10:16 am EDT

Lost 1000 gems twice, tried to contact Rovio, they cleverly make sure they are ‘’ unreachable ‘’ wonder why.

EnjoyED the game, decided to delete the game.

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Speed Flash
US
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May 22, 2019 9:44 pm EDT

I encountered the same issue. The glitch must've been universal.

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M
4:12 am EDT

Rovio Entertainment angry birds 2

I purchased a $10.99 (2x value) package while playing. I was charged $38.98 but didn't get any additional items other than the ones listed that were supposed to cost $10.99. Since I don't Facebook, I went on the Rovio website and there is absolutely no place on any of their sites to email or contact support other than a phone number in Finland and this site.

I'm a new player of the game and while it is supposedly "free", you can only get so far before you have to buy something in order to progress through the game.

I will not recommend or purchase anything from Rovio again!

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1:55 pm EDT
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Rovio Entertainment Angry Bird Friend Android

Well your email link sent me back here.
Not sure what else you need from me. Attached is a screenshot of the error. I run this from the app I downloaded from Google play for Android. Already uninstalled and reinstalled etc. App not working! Please fix. Can't run on laptop either, use it through Facebook and it's soooo slow!

Getting Null response for over a week now. Won't run on Android. Many people with same problem! Check your Facebook page for Angry Bird Friends. Some acknowledgement and status would be great!

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5:45 am EST

Rovio Entertainment angry bird epic

Hello, my name is Syahida Al Abid Sabani user or Gmail [protected]@gmail.com, want to complain, i was playing angry bird epic until i found some bug, where in the castle pig king near that There is some sword that we must give to might eagle, the cutscene was stuck and the birds is disappear/gone and i cant continue my game, my account Rovio is [protected]@gmail.com if not Gmail it is email please fix it

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4:55 am EST

Rovio Entertainment angry birds match

I have been playing this game for a long time and have spent a lot of money on this game. Now on the treasure hunt, first quest level 8 it is impossible to win that level unless you spend money.
I have tried and tried.
It is obvious that it is rigged to force people to spend money if they want to continue.
I am very upset because I have spent so much on this game and now that I cant I'm playing a level it is impossible to beat.
I will never spend another penny unless you become more fair to you players and that's not a small amount you will lose.

I look forward to seeing less money grabbing and fairer gameplay to all your players.

Thank you

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5:51 pm EDT

Rovio Entertainment google play angry birds 2

I waited until today to see if you would automatically correct the problem I had yesterday.

I was charged twice yesterday, July 16, 2018, on Google Pay while playing Angry Birds 2. I did not receive anything (only a confirmation of being charged). It had never happened before, and I tried a second time, only to receive notice of being billed again but nothing else.

The time of my first try was 6:55:05 PM and the second was 6:55:48 PM, Both charges were for $10.99. Please refund my account for $21.99.

Please contact me at [protected]@gmail.com and let me know if I should immediately contact my bank to stop these payments.
Evelyn Baker

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Lori Vorwald
US
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Aug 29, 2018 6:32 pm EDT

I called Apple with respect to several unauthorized charges. They were great however they were unable to find contact information for Angry Birds Entertainment. Finally after talking to Pay Pal they were also amazing and they agreed to contact Angry Birds to resolve this issue. I can’t find a phone number for Angry Birds Entertain for the United States does anyone know it

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1:28 am EDT
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Rovio Entertainment angry birds friends

I omitted to state something on a previous complaint this morning, my ab friends user id is111377942630951 (title stephen), also, if I ever get asked to report a problem whilst playing ab friends, I get halfway through and the tablet crashes. So this is the only means I have to endeavour to get you to sort the problems out! Since I have had to extend this to accommodate your filtering system, I must say you obviously do not want to hear complaints, this is actually my third try, you make it so difficult. Incidentally, I use a 7 inch tablet, and you "I am not a robot" pictures are too small and not good enough quality to see/view them.

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Update by Stephen Bruce Carey
Jun 27, 2018 12:46 am EDT

Last 4 tournaments are slow (birds freeze on screen), do not obey commands and, from time to time, will sieze screens for hours (you have to reboot your machine to get out of it). Also, I've lost around 10x wingmen, power boosts and king slings, by the adverts which crash my tablet (either back to the home screen or completely)! Basically the game has become impossible to play, I get my best score ever, try to improve it with add ons, pay for them and lose everything via a glitch in your software. You can't get the game, coins or score back, annoying.

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M
9:57 am EDT

Rovio Entertainment angry birds 2 software glitches

I have commented several times before about AB2 hanging at critical points in my gameplay and it has happened again in the Arena
Having beaten player Nino Avila by a score of 24, 449, 608 to 16, 959, 004 the game locked up at the saving stage and persisted in implying there was a problem with my network connection.
I have several devices all connected via my router and all of which ( including this apparently problematic iPad ) were communicating perfectly with the router.
So, I've lost a winning sequence, 5 spells as I used them all in this particular game and 8 leaderboard points . Photos attached
Please advise
My ID is [protected]
Please resolve!

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2:48 pm EDT

Rovio Entertainment angry birds 2

For the past 2 days any time I have tried to play a video to receive either an extra bird or an extra chest or to claim the ruby's, the game has went to a black screen and then nothing. I have had to reload the game several times and have lost lives and treasures, what's going on with the game? Is the glitch on your end or does the game send me to a third party site that is down? I do buy in app purchases and would like to continue playing the game but if this keeps up i'm deleting the game it's getting frustrating! Any help would be appreciated!

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trickyangerton
US
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Jun 07, 2019 11:36 am EDT

I've been having the same problem. The game quits right in the middle of a tournament, or crashes after playing an advertisement. The game doesn't track what you are doing until the end of an event, so if you are in the process of playing an element of the game and it crashes or quits, it doesn't pick up where you left off and doesn't restore any of the tickets or spells that you may have selected to used during the course of the game. Spells, gems, tickets are simply gone!

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Vio amorist
ID
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May 25, 2019 9:01 am EDT

Why sometimes can't open watching the extra, my connecting ia good when me waiting for long time. It's AB2 always error, lost my time and very expensive to pay too much gems. I hope game AB2 can give more lot gems for Players. Thks

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Mary austad
US
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Jul 30, 2018 7:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Takes too long to win boss level. It’s ridiculous and the only way to win is to spend more than i am already spending, so thats not going to happen. Not enough chances to win apples making it impossible to get enough without spending more money.

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D
11:09 am EDT

Rovio Entertainment bad piggies

I bought the field of dreams a long time ago. I have now redownloaded the game under the same email on google play. The purchase was not restored. I'm not so mad about the bundle that has been recently made, i'm more mad about it not being restored especially without a restore purchases button. I would like either a refund to the account or some way to restore the purchase. It's upsetting to see that I cannot get back what I had previously purchased.

Email : [protected]@gmail.com

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6:07 pm EST
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Rovio Entertainment angry birds restarting

I have been waiting on a response about the money that I have spent and lost due to a reset of the games features when I got a new phone. I am highly upset and would like to speak to someone immediately please. My number is [protected]. My email is [protected]@yahoo.com. This is very urgent. I have spent countless hours on playing angry birds 2 and I am very upset that there is no phone number to try and resolve this issue. I feel that this is very unproffessional and very bad for business.

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10:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Rovio Entertainment been billed foe something I dont have

I bought the all in one bundle package on angry birds /game been charged 3 pound but have not recieved the package I want something done about this please

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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5:16 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had downloaded the pc demo of angry birds and decided to upgrade. Made the purchase from their site. They had no problem taking the money but 2 days later I still have not gotten the activation key from rovio. I contacted support and was told I would have it within 24 hours. Still no luck. Contacted support again and still nothing. Will be contacting...

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Overview of Rovio Entertainment complaint handling

Rovio Entertainment reviews first appeared on Complaints Board on Oct 24, 2011. The latest review Rovio angry birds game was posted on Jul 19, 2024. The latest complaint been billed foe something I dont have was resolved on May 13, 2012. Rovio Entertainment has an average consumer rating of 1 stars from 56 reviews. Rovio Entertainment has resolved 1 complaints.
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  1. Rovio Entertainment Contacts

  2. Rovio Entertainment phone numbers
    +358 207 888 300
    +358 207 888 300
    Click up if you have successfully reached Rovio Entertainment by calling +358 207 888 300 phone number 8 8 users reported that they have successfully reached Rovio Entertainment by calling +358 207 888 300 phone number Click down if you have unsuccessfully reached Rovio Entertainment by calling +358 207 888 300 phone number 2 2 users reported that they have UNsuccessfully reached Rovio Entertainment by calling +358 207 888 300 phone number
  3. Rovio Entertainment emails
  4. Rovio Entertainment address
    Keilaranta 17, Espoo, 02150, Finland
  5. Rovio Entertainment social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2024
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Rovio Entertainment Category
Rovio Entertainment is ranked 13 among 131 companies in the Games category

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