RPG Show
Reviews and Complaints

Hello, ladies! I’m Customer Service Manager of RPGSHOW, Helen. Firstly, we are very grateful to all users who give us valuable suggestions on complaintsboard.com and we will continue to follow up your suggestions and make improvements accordingly.

Rpgshow.com is a manufacture specialized on production and sales for lace wigs. Since our founding five years ago, we have supplied over 15000 sets lace wigs with good quality to over 10000 female customers and our products enjoy good reputation among customers. Now we sell out over 300 sets lace wigs each month from our website. We strictly control the quality of raw material and production on hairstyle and confine the dissatisfaction ratio of our products below 3%. Meanwhile, we supply free Return & Exchange service for our customers; by this, you can choose to return or exchange products for protecting your profit if you are not satisfied with our products. Also we can supply you repairing and after-sale tracking service, as we have our own factory.

For better service, you can write your order No. or registered email address on our site when giving us suggestions on complaintsboard.com, so that we can provide you proper and satisfactory solutions. For those who can not supply any relevant order information, we will treat you as malicious behavior by competitors and reserve the right to pursue relevant legal responsibilities.

Keep away from www.Wigsmart.co.uk

Look at this disgusting & PayPal will not protect you either

I've wasted yet more money with a Chinese seller providing the worst goods I have every received

Another one to keep away from is www.smartwigs.co.uk

This is my wig !

I don't think I need to explain more

Another one to stay away from is www.smartwigs.co.uk

This is my wig !

I don't think I need to explain more

Everyone is correct. Do NOT order a wig from RPG Show. I ordered the Khloe wig and the wig they sent didn't come close to the wig shown on their website. I sent them pictures of the Khloe wig advertised on their website and the Khloe wig they sent me and they had the nerve to write back that that wasn't the wig they sent as I had ordered "Celebrity Color" I wrote back EXACTLY the color on this wig looks NOTHING like the wig advertised on your website. There is something very strange about the hair as well. It is full of split ends and althought it feels smooth it doesn't appear to be human hair. I am going to investigate whom I need to contact regarding them shipping packages to the US with false labels. They send you an email, after you place your order, stating don't be alarmed that the package may say synthetic hair but you are really receiving Remy hair. Also, that they were told to falsely identify the package for quicker process through customs. Doesn't seem legal to me.

BUYER BEWARE! Wig quality is less than stellar.
After recently scouring through hours’ worth of YouTube guru videos and the RPG Facebook and website pics, I decided to purchase a unit for an upcoming vacation. I paid a total of $ 404.00 CLW-051s. I received the unit and to my surprise, I was extremely disappointed, The wig looked NOTHING like the beautiful unit on the celebrity pic or on the YouTube guru. The ombre color DID NOT have a natural gradient effect and the color lines were extremely sharp and noticeable. The hair felt extremely course and even worse toward the ends where the color was lightest ~ I could not even run my fingers though the hair when I opened the package. NOT SILKY TEXTURE ~ more like Brillo texture. The kicker was that the shipping receipt stated that the wig was made from synthetic/poly fibers? and it was shipped from an address in China. So... I just spent $404.00 for a synthetic wig from China that was drop shipped.
Not the quality product or personal service that I was expecting!
I immediately emailed RPG as well as filled out a return request. Two days later...no response. I then placed a complaint through PayPal and THEN they finally responded. I was asked to email pictures of the wig and confirm that I had not cut the lace... Ok no problem... the wig was such poor quality that I didn't even bother to try it on. I am mailing the wig back and I hope that they give me a speedy full refund. Apso do not expect to speak to a live person. Although they provide telephone numbers on their site, it is a constant recording that states “we are unavailable”. The website offers “live chat” and it also seems that they are never available to chat inline either. I will certainly keep you posted on the outcome of this matter with key details such as: Did they refund my money? How long it took for the refund?

I had a bad experience with this comany, please stay away they are a fraud
Neil lee
Sale Manager. International trade department.

Qingdao Hot Hair Product Co., Ltd

Add: ligezhuang town, ligezhuang village Jiaozhou. Qingdao . China

Mobile: [protected]

Skype: neil_lee1212

E-mail: neil@chinahothair.com

Web: Http://chinahothair.en.alibaba.com

must of these companies online is a fraud they take your money laugh at us . I had a very experience with this company

Neil Lee
Sale Manager. International trade department.
Qingdao Hot Hair Product Co., Ltd
Add: ligezhuang town, ligezhuang village Jiaozhou. Qingdao . China
Mobile: [protected]
Skype: neil_lee1212
E-mail: neil@chinahothair.com
Web: Http://chinahothair.en.alibaba.com
My wig I order is a mess, the hair is not a remy it's like plastic furthermore the stiching is falling apart and this was the first day of recieving it. I only got part of my money from paypal but I take this is a learning experience. There is no trust from these suppliers no matter what they say . Lets stop supporting these vendors in china and start shopping at home at least we can see what we are getting for our money. I will let you read what the vendor was saying when ask for my money . Dear friend

i try my best to apply for my boss, he agree to refund $40;

dear friend; could you use that money to repair;

Look forward your early reply

Your sincerely;

Neil he address me as friend now this is a joke my true friend would not be frauding me.

OMGoodness! I was just about to hit the submit order button! I wondered how long it would take for delivery-----tried to call but one number is disconnected the other is a recording that does not mention the company. WOW WOW WOW . I almost lost 343.00 hard earned too! This is serious business folks
.i saw the endorsement by a lovely black girl named Phllyjazz or Jazzyphilly(a musician or poet) I don't want to leave this blog to find it again. I NEED TO MAKE SURE THIS GETS POSTED! How dare they... So much money! Well thank you for saving my wallet. God bless all who shared this important info.

I've been reading the reviews and although the dates were long ago. I am very skeptical about making a purchase. The amount of $$ requested seems to be a big disappointment to have once received. ...sigh! Too bad!

Although these complaints seem very outdated.. I am still skeptical about making a purchase. For the amount requested is a bit much to just throw away... It's horrible how the reviews out way the good. That's too bad! So much for nothing.